Een televisie en een iPod-dock
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Beoordelingen van Grand Inn & Residence

3 out of 5
Grand Inn & Residence
11702 - 99th Avenue, Grande Prairie, AB

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 215 van 373 beoordelingen" "
Gastenscore: 8 - Goed. 112 van 373 beoordelingen" "
Gastenscore: 6 - Redelijk. 28 van 373 beoordelingen" "
Gastenscore: 4 - Matig. 12 van 373 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 373 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Corinne

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beds were so comfy and loved the stay. Will definitely stay again
1 nacht verbleven in mei 2024
Reactie van Management op 15 mei 2024
Dear Corrine, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 – Goed

Sabrina

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We booked the 2 bedroom suite and it for perfect with a large family. Beds were comfortable, rooms were clean and well stocked. Washrooms were great. We just had some troubles with cooling as the thermostat didnt seem to be working so we had to open windows at night. There are no ac units in the rooms, just a main temp control.
2 nachten verbleven in mei 2024
Reactie van Management op 10 mei 2024
Dear Sabrina, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 – Uitstekend

Martin, Clairmont

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really appreciate the clean suites and incredibly helpful staff.
14 nachten verbleven in april 2024
Reactie van Management op 23 apr 2024
Dear Martin, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 – Goed

Brian

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
3 nachten verbleven in april 2024
Reactie van Management op 18 apr 2024
Dear Brian, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 – Goed

Amanda

Reisde met familie
Positief: Netheid, personeel en service
The spacious 2 bedroom condo suite was exactly what we needed. The building is getting dated and in need of some updating though. Our toilet in the ensuite bath had a terrible stain in it from constant running water. Noting the kitchen to be fully stocked is a stretch but we found most of what we needed. Pleasant staff and great location.
1 nacht verbleven in april 2024
Reactie van Management op 8 apr 2024
Dear Amanda, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff and issues will be addressed. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 – Uitstekend

Celine

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love this it’s just like staying at home.
1 nacht verbleven in april 2024
Reactie van Management op 4 apr 2024
Dear Celine, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 – Uitstekend

Crystal

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Spacious and clean
2 nachten verbleven in maart 2024
Reactie van Management op 28 mrt 2024
Dear Crystal, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 – Uitstekend

Hu

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent & friendly staff. Very nice & clean rooms.
1 nacht verbleven in maart 2024
Reactie van Management op 24 mrt 2024
Dear Hu, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

6/10 – Redelijk

Richa

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the choices for room types.
1 nacht verbleven in maart 2024
Reactie van Management op 24 mrt 2024
Dear Richa, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 – Uitstekend

Kristie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed here for Winter Games and the property exceeded our expectations. It was clean, and big and was perfect for our stay. We would highly recommend this property to other travelers
3 nachten verbleven in februari 2024
Reactie van Management op 22 mrt 2024
Dear Kristie, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 – Goed

Sukhpal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Management op 19 mrt 2024
Dear Sukhpal, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 – Goed

Kimberley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Management op 19 mrt 2024
Dear Kimberley, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
2 nachten verbleven in maart 2024
Reactie van Management op 16 mrt 2024
Dear Peter, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

6/10 – Redelijk

Lana

Positief: Netheid
2 nachten verbleven in maart 2024
Reactie van Management op 5 mrt 2024
Dear Kyungjin, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 – Uitstekend

KYUNGJIN

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I visited Grand Prairie first time because of the Alberta winter game. The room was a little bit old but it was very clean. So, we were comfortable for 3days. Thanks!
Reactie van Management op 24 feb 2024
Dear Kyungjin, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 – Goed

Benj

Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van Management op 24 feb 2024
Dear Benj, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 – Goed

Russell

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van Management op 24 feb 2024
Dear Russell, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 – Uitstekend

Miranda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was very nice and spacious, and beds were super comfortable. It was great to have a separate living room and kitchen. We really enjoyed our stay and will definitely be back!
1 nacht verbleven in februari 2024
Reactie van Management op 24 feb 2024
Dear Miranda, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 – Uitstekend

Kaitlyn

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The space was great! Loved the layout for our family
2 nachten verbleven in februari 2024
Reactie van Management op 15 feb 2024
Dear Kaitlyn, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 – Uitstekend

Devon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean nice and quiet.
1 nacht verbleven in december 2023
Reactie van Management op 15 feb 2024
Dear Devon, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 – Goed

Patricia

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service
It felt like a home, wish there was a pool or restaurant in this hotel
1 nacht verbleven in januari 2024
Reactie van Management op 6 feb 2024
Dear Patricia, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 – Uitstekend

Patricia

Zakenreiziger, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place for a family, felt like a home
1 nacht verbleven in januari 2024
Reactie van Management op 6 feb 2024
Dear Patricia, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

6/10 – Redelijk

Dan

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Management op 6 feb 2024
Dear Dan, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

6/10 – Redelijk

Natalee

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Comfort kamer
Terrible, broken bed, loud neighbors, but nice roo
We spent three nights here while visiting family in the area. We had a one bedroom suite with kitchen. The room is beautiful and well appointed. It was clean, large, and definitely suited our needs. Our major complaint is the beds, but specifically the king sized bed in the seperate bedroom. Half of the bed had a DEEP groove with a sharp hump at the center. It was incredibly uncomfortable and my husband suffered severe back and shoulder pain. We have stayed at most of the hotels in the area, and while we feel like the room was an excellent value for what we paid, the bed was more than enough to make us wonder whether we would stay again. That and the poor insulation between rooms. One night there was a loud party down the hall all night, and early this morning a small dog started barking and continued all of the way until we checked out. It must have been above us because there was no where you could go in our suite that we couldn't hear it. I wish we had a better experience because I really enjoyed the hotel and staff. I just can't see myself paying to have such an uncomfortable sleep.
3 nachten verbleven in januari 2024
Reactie van Management op 6 feb 2024
Dear Natalee, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 – Uitstekend

Brad

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Management op 6 feb 2024
Dear Brad, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 – Uitstekend

Brad

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Management op 6 feb 2024
Dear Brad, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 – Goed

Emma

Reisde met familie
Positief: Personeel en service, comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Management op 6 feb 2024
Dear Emma, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 – Goed

David

1 nacht verbleven in januari 2024
Reactie van Management op 6 feb 2024
Dear David, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 – Goed

Brian

5 nachten verbleven in december 2023
Reactie van Management op 9 jan 2024
Dear Brian, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know that you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Best RegardsJenevy HughesFRONT OFFICE MANAGER

10/10 – Uitstekend

Amanda

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Management op 9 jan 2024
Dear Amanda, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know that you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Best RegardsJenevy HughesFRONT OFFICE MANAGER

10/10 – Uitstekend

Patrick

1 nacht verbleven in december 2023
Reactie van Management op 9 jan 2024
Dear Patrick, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know that you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Best RegardsJenevy HughesFRONT OFFICE MANAGER

10/10 – Uitstekend

Kelsey

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
1 nacht verbleven in december 2023
Reactie van Management op 6 feb 2024
Dear Kelsey, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 – Uitstekend

Bradly

1 nacht verbleven in december 2023
Reactie van Management op 9 jan 2024
Dear Bradly, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know that you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Best RegardsJenevy HughesFRONT OFFICE MANAGER

10/10 – Uitstekend

Peter

7 nachten verbleven in december 2023
Reactie van Management op 21 jan 2024
Dear Peter, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know that you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Best Regards, Jen Hughes FRONT OFFICE MANAGER

8/10 – Goed

Stacie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
we love that the rooms are big and everyone gets a bed!
1 nacht verbleven in december 2023
Reactie van Management op 27 dec 2023
Dear Stacie, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the room was awesome.. everything you need, separate rooms are nice with 2 bathrooms and kitchen and warm underground parking is the best over a cold weekend..all the staff are super nice and helpful.
2 nachten verbleven in december 2023
Reactie van Management op 20 dec 2023
Dear David, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 – Uitstekend

Colleen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rooms were very nice for a group. The only thing i would change is the rooms are very dark. There isnt much for lights and the rooms are painted in a dark color
1 nacht verbleven in december 2023
Reactie van Management op 16 dec 2023
Dear Colleen, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 – Uitstekend

Karen, Cranbrook

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van Management op 16 dec 2023
Dear Karen, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 – Uitstekend

Cathy

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms were amazing for a family stay. Will definitely be using this hotel again. ONLY thing missing were enough place settings for everyone anx a larger coffee pot. The room was comfortable and spacious.
1 nacht verbleven in december 2023
Reactie van Management op 12 dec 2023
Dear Cathy, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 – Goed

Stacie

Reisde met familie
Positief: Personeel en service
limited parking this weekend- but overall, we had another great stay!
1 nacht verbleven in december 2023
Reactie van Management op 12 dec 2023
Dear Stacey, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 – Uitstekend

Amanda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean! The 2 bedroom suite was great!
1 nacht verbleven in december 2023
Reactie van Management op 12 dec 2023
Dear Amanda, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 – Uitstekend

Tina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 bedroom Suite
It was a short stay but comfortable.
1 nacht verbleven in november 2023
Reactie van Management op 12 dec 2023
Dear Tina, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 – Uitstekend

Karra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful room! We will be back
1 nacht verbleven in november 2023
Reactie van Management op 28 nov 2023
Dear Karra, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 – Uitstekend

Cornelius

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice big rooms and clean
1 nacht verbleven in november 2023
Reactie van Management op 28 nov 2023
Dear Cornelius, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay at this hotel. The lobby was not very ascetically pleasing but the staff were very good. The room was excellent, clean and very quiet.
2 nachten verbleven in november 2023
Reactie van Management op 28 nov 2023
Dear John, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 – Goed

Jonathan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Management op 28 nov 2023
Dear Jonathan, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 – Uitstekend

Rysan Grace

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Its just very convenient to everything
10 nachten verbleven in november 2023
Reactie van Management op 21 nov 2023
Dear Rysan Grace, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 – Uitstekend

Sheldon

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Management op 19 nov 2023
Dear Sheldon, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 – Uitstekend

Yvonne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Management op 18 nov 2023
Dear Yvonne, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

6/10 – Redelijk

Daniel

Positief: Personeel en service
1 nacht verbleven in oktober 2023
Reactie van Management op 1 nov 2023
Dear Valued Guest, Thank you for providing your feedback regarding your previous experienced. We sincerely apologize for the inconvenience and disappointment you may encountered during your visit. Your feedback is important to us, and we take it seriously as it helps us improve our service.We understand that you have several complaints, and we deeply regret that we were unable to meet your expectations. We would like to assure you that we are committed to addressing each of your concerns individually and taking appropriate actions to prevent such issues from recurring in the future. Once again, we apologize for any inconvenience caused and we genuinely appreciate your feedback. We look forward to hosting you in the future. Best Regards, The Management at the Grand Inn & Residence