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Beoordelingen van Italian Guesthouse

3 out of 5
Italian Guesthouse
Haxted Road, Rodney Bay, Gros Islet

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 4 van 11 beoordelingen" "
Gastenscore: 8 - Goed. 3 van 11 beoordelingen" "
Gastenscore: 6 - Redelijk. 0 van 11 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 11 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 11 beoordelingen" "

7,6/10

Netheid

8,0/10

Personeel en service

4,0/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

Beoordelingen

4/10 – Matig

petra

Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
From the day before I arrived, I tried numerous times to get in contact with this property owner to ask information about checking in and access. The contact number on Expedia was attached to a ex member of staff that left over a year ago, that this started to ring alarm bells. I was worried whether this guest house was genuine and if I would be able to get last minute hotel/ guesthouse if I couldn’t access. Luckily Expedia managed to get in contact with the owner to alert him. When we arrived there, we had to ask another guest the contact info so that we could access to go in. Access to the property was very dark, and had no lights heading up to the guesthouse, so had to use our phone light to open the combination lock on the front door. This could be a hazard. The taxi driver also stated that I’m lucky that I got him as other taxi drivers do not like to drive to this location as it’s on top of a steep hill, the roads are bad and tricky to get to. Please bear in mind that, this property is a far distance away from the main road and supermarkets / shops. The property had a lot of large insects and creatures due to the wooden louvres which allows for insects to freely come in. The toilet was broken and had no hot water. I alerted the owner and he sent someone to fix it the next day. It would’ve been nice if this was operating as it should before I arrived.The Property was clean and had a nice view other than this, I would not recommend.
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Benedetta

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The place is gorgeous with a great view. I wished i could stay more. I reccomend it.
1 nacht verbleven in mei 2023

8/10 – Goed

Laurie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2019
Reactie van martina op 13 jun 2019
merci!

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great little guesthouse
The Manager of the guesthouse gave me an amazing service and helped me with everything I needed. Definitely the best service I experienced. The room is well equipped and very comfortable. The only challenge is the location- the guesthouse is located on top of a hill, and if you have no car you need to walk up and down the steep hill every time you go somewhere. It's about 22 minutes walk up for an average fit person and 13 minutes walk down. But this location also makes the guesthouse very peaceful, and the Manager will offer you a ride down the hill if she makes the journey.
5 nachten verbleven in juni 2017
Reactie van Martina op 12 okt 2018
thank you so much for your review. I hope to see you again in our little place!

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid, comfort kamer
Bug infested and hard to access
All in all a beautiful set up however my experience was not the best. Cockroaches and spiders everywhere including under the bug net at night!! No running water for a night and day and completely inaccessible without a car to drive up the dirt track road up a massive hill. If you are looking to be part of the busy hustle and bustle in Rodney Bay this is not the place for you to stay. Delia, Brian and Irene were absolutely lovely and helped as much as possible however the owners are rude and take a while to reply messages. They refused to give me money back after the bad experience which I feel is unacceptable considering the circumstances.
11 nachten verbleven in mei 2017
Reactie van martina op 12 okt 2018
Hi , i am really sorry , unlikely the water was took off from the government, probably for that Delia couldn't clean the apartment very well. normally our guesthouse is very Clean ,have a look of our review|!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cool guesthouse
We have had a fantastic experience by this true guesthouse! Very hight level, very friendly and helpful staff, good wifi everywhere, terrific view. I mostly loved the large garden, open on Rodney Bay, the sea, the sunset. Thanks to everybody, Bryan, Ire, Delia, for this unforgettable stay
Reactie van Martina op 12 okt 2018
thank you so much for your review. hope to see you again in our little guesthouse

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mi dispiace molto che tu abbia dato un voto anonimo e soprattutto privo di contenuto. Cerchiamo sempre di soddisfare i nostri clienti e le critiche ci servono per migliorare, ma data l'inesistenza di commento probabilmente la vacanza non ti è piaciuta per altri motivi all'infuori della nostra struttura. lo staff

10/10 – Uitstekend

Katherine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quiet, clean and amazing views
This is a fantastic little guesthouse. It is quiet and clean and the rooms have the most incredible views.
Reactie van Martina op 5 dec 2018
Thank you for your review. we always make our best to satisfy our guests! Hope to see you again!

2/10 – Ontzettend slecht

helen

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ants nest
Foam mattress in a plywood hut. Infested with ants and bugs. Inaccessible Road. 45 min hard slog to main road. Not a hotel not a guesthouse but a kind of hostel or backpackers place but hotel rates. Took more money than expected from card. Trying really hard to find something positive to say. Even the taxi driver couldn't get up the dirt track to the place and had to carry luggage up the steep hill
Reactie van Martina op 5 dec 2018
Hi there, I am really sorry you didn’t find what you expected in our guesthouse. Normally everyone is happy to stay by us. I always inform my guests about the phone number of our taxi driver. Anyway, the road has been paved recently

8/10 – Goed

isa fred, basse terre

Positief: Netheid, personeel en service en comfort kamer
vue panoramique
petit séjour découverte apprécié . vue magnifique .
Reactie van Martina op 5 dec 2018
Thank you for your review. we always make our best to satisfy our guests! Hope to see you again!

10/10 – Uitstekend

May, BP

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
GREAT EXPERIENCE
We spent only 4 nights in this amazing place, one of our best holiday experience, and we regret very much for not have had more time to stay. The position, overlooking the bay, a stunning sunset, we run up every afternoon afraid to loose it! The cottage, colonial style, all in wood, no concrete! Delia, the housekeeper, took care of us every day, set up the bed, laundry service, any kind of help and hint! The large garden with BBQ where we had diner the last night with the other guests, cool!! Thanks a lot to everybody
Reactie van Martina op 16 sep 2015
Thank you for your review. we always make our best to satisfy our guests! Hope to see you again!