8/10
This is a great hotel with amazingly attentive and kind staff who are happy to assist you with everything, a wonderfully comfortable bed and a very spacious and super clean room. We also booked the Ha Long bay cruise with Paradise group and it was perfect. They put a lot of effort in providing high quality food, which we could experience at the breakfast buffet, during the cruise and at the nearby restaurants which are part of Paradise group.
The only things that could maybe improve, are the soundproof of the room and the 'private pool'. The latter is not at all private, as it's far away form the hotel itself (hotel provides a shuttle bus) and has no actual fence or anything so random people can just come there and use it. It's also located right next to a road without a fence, so people can easily take a look (and sometimes catcall...) which is not that comfortable. It's also a popular destination for wedding photos and I experienced several times couples posing in front (or even IN) the pool for photos, and it kinda makes it hard to have a relaxing swim. The pool itself is great though.
And as others have mentioned, the area itself is still in development so it's pretty quiet. It was perfect for us to have a relaxing time, and the hotel provides enough activities to keep you entertained.
Geverifieerde reiziger
4 nachten verbleven in september 2019