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Beoordelingen van Holiday Inn Express & Suites Halifax - Bedford, an IHG Hotel

4 out of 5
Holiday Inn Express & Suites Halifax - Bedford, an IHG Hotel
980 Parkland Dr, Halifax, NS

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 341 van 744 beoordelingen" "
Gastenscore: 8 - Goed. 232 van 744 beoordelingen" "
Gastenscore: 6 - Redelijk. 94 van 744 beoordelingen" "
Gastenscore: 4 - Matig. 55 van 744 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 22 van 744 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

7,8/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Kit

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfort
1 nacht verbleven in april 2024
Reactie van Carm op 17 apr 2024
Hello Kit Thank you for the 4 starsCarmella

10/10 – Uitstekend

Shauna

1 nacht verbleven in maart 2024
Reactie van Carm op 17 apr 2024
Thank you

6/10 – Redelijk

Eric

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van carm op 18 mrt 2024
Thank you Eric

6/10 – Redelijk

Paul

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024
Reactie van carm op 4 mrt 2024
Hi Paul Thank you for the review

10/10 – Uitstekend

Peter

Positief: Netheid
2 nachten verbleven in februari 2024
Reactie van carm op 29 feb 2024
Hello PeterThanks for the 5 stars

10/10 – Uitstekend

Robin

Positief: Netheid
1 nacht verbleven in februari 2024
Reactie van Carm op 28 feb 2024
Hello Robin Thank you for the 5 stars

10/10 – Uitstekend

Kathy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The 2 people working at the time of check in were amazing !! Went above and beyond to meet our needs. Thank you 😊
1 nacht verbleven in februari 2024
Reactie van carm op 26 feb 2024
Hi Kathy Thank you for the 5 stars . I ll be sure to let the them know you were happy with them

10/10 – Uitstekend

Samantha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Carm op 12 feb 2024
Hi Samantha Thank you for the 5 stars

4/10 – Matig

krystal

Reisde met een groep, Zakenreiziger, Reisde met huisdieren, Reisde met partner, Reisde met familie
Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Rooms were fantastic and clean! Rest of property was very dirty and staff were sloppy and smoking in front of the main lobby doors - as were long term patrons.
1 nacht verbleven in februari 2024
Reactie van Carm op 9 feb 2024
Hello KrystalSorry to here you weren't happy with your stay . I m little puzzled by your comment. Our smoking area is across the parking lot at the far end . Anyone that smokes close to the building is fined and we do enforce this . Our staff in every department are in full uniform and are never sloppy in their attire . We have never once had to speak to a staff member about their uniform. We are still under renos from the flood in the lower level but other than that our hotel is very clean. If you have any issues please call us direct we would love to hear from you .

10/10 – Uitstekend

Stefan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, modern rooms with efficient check-out.
1 nacht verbleven in februari 2024
Reactie van carm op 6 feb 2024
Thank you for the 5 stars

10/10 – Uitstekend

Marie-Claude

Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024
Reactie van Carm op 11 jan 2024
Hello Marie -ClaudeThank you for the 5 stars . We are happy you enjoyed your stay with us. Have a great evening Carmella

8/10 – Goed

Sarah

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Carm op 11 jan 2024
Hi Sarah Thank you for the 4 stars

8/10 – Goed

Bradley, Calgary

Positief: Netheid, voorzieningen
1 nacht verbleven in december 2023
Reactie van Carm op 28 dec 2023
Good Evening Brad Thank you for the 4 stars

6/10 – Redelijk

Barb

1 nacht verbleven in november 2023
Reactie van carm op 2 jan 2024
Thank you

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
no recomendable
La habitación olía mucho, mucho ruido en la habitación desde la carretera, no tienen servicio de comida y la cama súper incómoda
1 nacht verbleven in september 2023
Reactie van carm op 2 okt 2023
Good Morning So sorry to here you didn't enjoy your stay with us . We are a Holiday Inn Express which do not have full service restaurants . We do though have a free hot breakfast buffet that we do advertise . ThanksCarmella

8/10 – Goed

Dion

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It served its purpose. I needed a place for a few nights and there were no major issues.
2 nachten verbleven in september 2023
Reactie van carm op 27 sep 2023
Hi Dion Thank you for the 4 stars

8/10 – Goed

Philip, Fullarton

1 nacht verbleven in augustus 2023
Reactie van carm op 16 nov 2023
Thank you for the 4 stars

8/10 – Goed

Mike

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was clean and room was modern. Conveniently close to Mount St Vincent university and Bayer’s Lake shopping centre.
3 nachten verbleven in september 2023
Reactie van carm op 10 sep 2023
Good Morning Mike Thank you for the 4 stars Enjoy your day Carmella

6/10 – Redelijk

Raymond, Summerstown

Positief: Personeel en service
Negatief: Netheid
4 nachten verbleven in september 2023
Reactie van carm op 10 sep 2023
Good Morning Raymond Thank you for the 3 stars Enjoy your day Carmella

6/10 – Redelijk

Maureen M. P.

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was very disappointed to find out when we checked in late Thursday evening that the elevators were out of service and our room was on the 4th floor thus two flights of stairs per floor. There was no availability for a lower floor. Both my husband and and I are fairly healthy seniors but I have knee problems this was very disappointing as we were to tired from traveling and did not want to start looking for an alternate place. I would have appreciated if they advised us ahead of time so we could decide if we wanted to cancel our booking. That being said the staff were very friendly and helpful especially with the luggage
4 nachten verbleven in augustus 2023
Reactie van carm op 21 aug 2023
Hi Maureen We would like to apologize for the issues during your recent stay . Unfortunately with the flood our elevator motors were under water . They have taken a little longer than we thought to get repaired. We are hoping by the end of the week all parts will be back . Its been a trying month for guests and staff . Once again on behalf of our team we do apologize. ThanksCarmella

8/10 – Goed

Kimberlee

Positief: Netheid, personeel en service
.
4 nachten verbleven in augustus 2023
Reactie van Kimb op 21 aug 2023
Thank you Kimberlee

2/10 – Ontzettend slecht

Valarie

1 nacht verbleven in augustus 2023
Reactie van carm op 10 sep 2023
Hello ValerieSorry to hear they weren't happy with your recent stay Thank you Carmella

4/10 – Matig

Bernard

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We were unaware that the location had been affected by flooding until we arrived. Elevators not working, no longer a hut tub as advertised. Terrible smell in the hotel and when asked to speak to a manager, we never heard back. Still paid full price for 1 night close to $400. Never again!!
1 nacht verbleven in augustus 2023
Reactie van carm op 16 aug 2023
Hello BernardUnfortunately the elevator is still down from the flood on July 21 . The front desk informed Andrea the operations manager that you would stop by the desk and ask to speak with her . She was here from 7 AM and nobody came looking for her . ThanksCarmella

2/10 – Ontzettend slecht

Mahesh

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
For 350$ the property is not worth. Smell in lobby , stairs , no elevator . Old hotel. Avoid avoid aboid
2 nachten verbleven in augustus 2023
Reactie van carm op 14 aug 2023
Good Morning Mahesh Sorry to hear you weren't happy with your recent stay with us . Unfortunately we had a major flood and our elevators were under water and hopefully will be up soon.ThanksCarmella

10/10 – Uitstekend

Carolyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van carm op 12 aug 2023
Thank you for the 5 stars

10/10 – Uitstekend

Annoncia Martin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was fine but the elevator were still not working due the the big flood of 2 weeks ago.
1 nacht verbleven in augustus 2023
Reactie van carm op 7 aug 2023
Good Morning AnnonicaThank you for the 5 stars unfortunately the elevators motors had to be sent to Toronto as they were under 4 ft of water

6/10 – Redelijk

Larry

Reisde met partner
Positief: Voorzieningen
Overall stay was ok, elevator didn’t work, a/c didn’t work in the lobby and breakfast area
7 nachten verbleven in juli 2023
Reactie van carm op 7 aug 2023
Good Morning Larry Thank you for the feedback of your recent stay with us . Unfortunately the flood left us with 4 ft of water causing the elevator, AC and the entire conference level out of commission.

6/10 – Redelijk

Laura

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Staff were very friendly I wish I would have known I was paying $420 a night for a property that also houses the homeless population. I would have gone somewhere else for that price tag. Elevator not working as well as phones to front desk because of floods. Had to carry luggage up four flights of stairs (the man at the front was nice enough to help) Also - I was made to sign out two pool towels and return them to the front desk and if I didn’t return them.. I would have been charged for them. Price does not reflect the accommodations!
1 nacht verbleven in augustus 2023
Reactie van carm op 6 aug 2023
Good Morning Laura Thank you for taking the time to let us know about your recent stay with us . We do apologize for the elevators and phones not working as this was a result of the flood and we are working on getting these up and running . As for the homeless these are victims of the recent fires and floods in the area . Apartments and homes were burnt to the ground and or flooded . Thank you

10/10 – Uitstekend

Lauren

Reisde met familie en kleine kinderen
Positief: Voorzieningen
Clean room, amazing staff, great breakfast
5 nachten verbleven in juli 2023
Reactie van Carm op 5 aug 2023
Hello Lauren Thank you for tye great review. I'm happy you enjoyed your stay with us .Thanks Carmella

6/10 – Redelijk

Katherine

Negatief: Staat van de accommodatie en faciliteiten
Through no fault of their own - this location was affected by bad flooding in the area. When we arrived we were advised that the elevators, phones and central AC were not working…. Though the AC units in the rooms did. We were told that there would be a charge for our dog to stay, even though the Hotel Policy on Expedia states that let’s stay free. We were also told that we were on the 4th floor, and that we would have to take the stairs - which was fine for us, but inconvenient to take our 10 year old dog out when she needed it. What was surprising is that even though this Hotel is not in a central area of Halifax, it was THE most expensive stay of our entire east coast trip and no discount was even suggested to make up for all the services that were lacking. Even with functioning elevators this Hotel is average at best and not worth the 360$ we paid.
1 nacht verbleven in augustus 2023
Reactie van Carm op 5 aug 2023
Hi Katherine Thank you for your feedback from your recent stay with us. We were greatly affected by the flood on July 21 . We are hoping the elevators will be up soon. I have checked the Expedia website to make sure we have a pet fee listed . I do advertise 20.00 a day pet fee . Thanks Carmella

6/10 – Redelijk

daniel

Reisde met partner
Positief: Personeel en service
Substandard for Holiday Inn
1 nacht verbleven in augustus 2023
Reactie van carm op 4 aug 2023
Good Morning Daniel Thank you for the review

6/10 – Redelijk

Efthimia

7 nachten verbleven in juli 2023
Reactie van carm op 2 aug 2023
Thank you for the review

10/10 – Uitstekend

Michelle

Reisde met familie en kleine kinderen
Positief: Voorzieningen
Staff are friendly and room were nice and clean..The sauna wasn’t working at the time of visit but the pool was so it works okay with the kids..
2 nachten verbleven in juli 2023
Reactie van Carm op 31 jul 2023
Thank you so much for the 5 stars

4/10 – Matig

Hamid

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room itself was clean! But staff were so unfriendly and their customer service at the front desk was very disrespectful like ignoring and not welcoming!!!!
1 nacht verbleven in juli 2023
Reactie van carm op 31 jul 2023
Hi Hamid So sorry you had a bad experience with the staff . Every comment we get is always how wonderful our staff is . I ll check with them today to see what the issue was. Have a great day Carmella

10/10 – Uitstekend

Paul

1 nacht verbleven in juli 2023
Reactie van carm op 2 aug 2023
Thank you for the 10 stars

6/10 – Redelijk

Lyndsay

Positief: Personeel en service
The beds were very uncomfortable.
1 nacht verbleven in juli 2023
Reactie van carm op 31 jul 2023
Hi Lyndsay Very sorry to hear the bed was uncomfortable we ll look into this . We get so many comments on how amazing our beds are . ThanksCarmella

10/10 – Uitstekend

Joyce

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were there for NAIG so it was easy to get to all the venues we needed. Friendly staff. We were there for a week so a bit more variety in breakfast choices (specifically meat - had sausages every day) would have been good.
8 nachten verbleven in juli 2023
Reactie van Carm op 26 jul 2023
Hi Joyce So happy you enjoyed your stay with us . NAIG brought someone wonderful people to our hotel. Thanks Carmella

10/10 – Uitstekend

Heidi

1 nacht verbleven in juli 2023
Reactie van carm op 26 jul 2023
Hello Heidi Thank you for the great review .

8/10 – Goed

Martin

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was close to highway and local restaurants was only 10 minutes away. The air conditioner was noisy going on and off louder it seems than normal
3 nachten verbleven in juli 2023
Reactie van Carm op 26 jul 2023
Thank you Martin we are so happy you enjoyed your stay with us .Cheers Carmella

8/10 – Goed

Rupinderjit

1 nacht verbleven in juli 2023
Reactie van carm op 14 aug 2023
Good Morning Rupinderjit Thank you for the 4 stars Have a great day Carnella

2/10 – Ontzettend slecht

Sonya

Reisde met familie
I wasn’t able to check in due to the severe weather I had to cancel my trip and I was still charged. There was no way I could have predicted the hr
1 nacht verbleven in juli 2023
Reactie van carm op 24 jul 2023
Hello Sonya I m sorry we have a 24 hour cancel and if you would of called earlier in the day we could of sold this room

2/10 – Ontzettend slecht

Rory

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van Carm op 26 jul 2023
Hello Rory Sorry you weren't happy with your recent stay . Unfortunately with were hit with the flood on Friday. Enjoy your day Carmella

10/10 – Uitstekend

Jocelyn Kay

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly hotel
3 nachten verbleven in juli 2023
Reactie van Carm op 21 jul 2023
Hello Jocelyn Thank you for the 5 stars Carmella

10/10 – Uitstekend

Vanessa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is my first time for those property. I am very pleased with many stores in your area, gas, pizza, shopping and etc…. Thank you. Vanessa
2 nachten verbleven in juli 2023
Reactie van Carm op 11 jul 2023
Hello Vanessa Thank you for your great review . We are so happy you enjoyed your stay with us.

10/10 – Uitstekend

Michael

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
slide at the pool was great for the kids!
1 nacht verbleven in juni 2023
Reactie van Carm op 20 jun 2023
Hello Michael Thank you for the great review so happy the kids loved the slide and pool

6/10 – Redelijk

Yann

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The pool was not great, the hot tube was down.
1 nacht verbleven in juni 2023
Reactie van Carm op 19 jun 2023
Good Morning Sorry you weren't happy with your recent stay. Unfortunately the hot tub is being removed and we let Expedia know in Feb/2023. We do apologize for the inconvenience.ThanksCarnella

6/10 – Redelijk

Joshuah

Reisde met partner
The rooms were clean and the bed was really comfortable. Overall nice Hotel.
1 nacht verbleven in juni 2023
Reactie van Carm op 11 jul 2023
Thank you Joshuah

8/10 – Goed

Gordon

Reisde met familie
Positief: Netheid, personeel en service
One of our rooms needed maintenance, the toilet flushing mechanism was broken. Had trouble with the TV remote to start but figured it out in time.
1 nacht verbleven in mei 2023
Reactie van carm op 19 mei 2023
Hi Gordon Sorry to hear there were a few issues with your room . I will have maintenance double check that these issues are all looked after . Thanks for letting us know .Enjoy your day Carmella

10/10 – Uitstekend

Kathy

Reisde met huisdieren, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My favorite thing was the very attentive staff.
2 nachten verbleven in april 2023
Reactie van carm op 24 apr 2023
Hi Kathy Thank you for the 5 stars . We are so happy you enjoyed your stay with us. ThanksCarmella

6/10 – Redelijk

David, CBS

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pros: Bed was very comfortable and pool area was nice. Con: Property is also being used as a temp homeless shelter it’s seems. One person was up banging on doors and scared kids who wanted to go home.
5 nachten verbleven in april 2023
Reactie van carm op 19 apr 2023
Good Morning David Thank you for taking the time to let us know about your recent stay with us . Sorry to hear about this person knocking on doors . We do not have homeless people here , we did help the province out in Feb with the cold spell but that was short lived. Once again we are sorry to hear about that episode . ThanksCarmella