Lobby

Beoordelingen van Days Inn by Wyndham Brantford

2.5 out of 5
Days Inn by Wyndham Brantford
460 Fairview Dr, Brantford, ON

Beoordelingen

6,4
Gastenscore: 10 - Uitstekend. 191 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 273 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 207 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 186 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 143 van 1000 beoordelingen" "

6,6/10

Netheid

7,4/10

Personeel en service

6,2/10

Voorzieningen

6,2/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Hendrik, Emmen

Negatief: Netheid, staat van de accommodatie en faciliteiten
Functioneel hotel vlakbij grote winkelcentra.
We vonden de kamer vuil, vooral onder het bes, in de hoeken en onder het bureau. Lakens hadden vlekken en de wastafel vertoonde een vieze bruine vlek alsof er een sigaret in was gedoofd
3 nachten verbleven in juni 2018
Reactie van Samantha op 13 jul 2018
Goede dag, Ik verontschuldig me oprecht dat je niet tevreden was met je kamer. We waren er zeker van om je naar een kamer te brengen waar je blij mee was toen je aankwam en ik ben blij dat we je verblijf comfortabeler hebben gemaakt. We hopen u en uw gezin binnenkort weer te zien! De jouwe in gastvrijheid, Samantha Harold Receptie manager

6/10 – Redelijk

Jay Manilal

Reisde met familie en kleine kinderen
The property was just fine not the best and a lot of missed information provided.
1 nacht verbleven in april 2024
Reactie van Samantha op 28 apr 2024
Dear Jay, Thank you for taking the time to review your recent stay. I apologize that you did not have a positive experience. We do hope you'll choose to return to allow us the opportunity to regain your trust. Yours in Hospitality,Samantha HaroldAssistant General Manager

4/10 – Matig

Aryn

Negatief: Netheid, staat van de accommodatie en faciliteiten
Could definitely use renovations but we opted for a very cheap place to stay as we just needed somewhere to sleep. Excellent spot for an in and out sleep but not good for actually wishing to enjoy the stay.
1 nacht verbleven in april 2024
Reactie van Samantha op 28 apr 2024
Dear Aryn, Thank you for taking the time to review your recent stay. I apologize that you did not have a positive experience. I do hope you'll choose to return to see any changes we've made. Yours in Hospitality,Samantha HaroldAssistant General Manager

8/10 – Goed

Fernando

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Samantha op 28 apr 2024
Dear Fernando, Thank you for taking the time to rate your experience with us. We are pleased to see that you had a positive experience. We do hope you'll choose to stay again so that we can have the opportunity push that rating to a perfect one! Yours in Hospitality,Samantha HaroldAssistant General Manager

10/10 – Uitstekend

Sara

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff, helped with all questions
1 nacht verbleven in april 2024
Reactie van Samantha op 28 apr 2024
Dear Sara, Thank you for taking the time to share your experience. We are thrilled to see that you had a positive experience and that our staff contributed to that 5/5 rating. We hope to see you again soon! Yours in Hospitality,Samantha HaroldAssistant General Manager

6/10 – Redelijk

Erin, Cochrane

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked that the property is centrally located in Brantford.
3 nachten verbleven in maart 2024
Reactie van Samantha op 28 apr 2024
Dear Erin, Thank you for taking the time to rate your experience with us. We hope to see you again soon! Yours in Hospitality,Samantha HaroldAssistant General Manager

10/10 – Uitstekend

Joanne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I slept like a rock Bed was very comfy
1 nacht verbleven in april 2024
Reactie van Samantha op 30 apr 2024
Dear Joanne, Thank you for your amazing review of the Days Inn Brantford. We are thrilled to see that you slept well and had a great experience. We hope to see you again soon! Yours in Hospitality,Samantha HaroldAssistant General Manager

2/10 – Ontzettend slecht

Pamela, Ottawa

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are very inflexible. Asked for about a half hour late checkout and he came knocking at the door promptly at 11:30 to ask us to leave. Hardly any people in hotel. They don’t enter the room at any time and if you need clean towels you have to leave them on the floor outside your room.
2 nachten verbleven in april 2024
Reactie van Samantha op 18 apr 2024
Dear Pamela, Thank you for taking the time to review your experience with us. I sincerely apologize that you were not satisfied. I will follow up with your areas of concern and we will strive as a team to improve the experience we provide to our guests. If you do require a full Housekeeping service during your stay you are more than welcome to request it and we'd be happy to come in. Typically for a 2 night stay we replace the towels and garbage at your request. Thank you again for your time. We do hope you'll choose to return so that we can begin to regain your trust. Yours in Hospitality,Samantha HaroldAssistant General Manager

10/10 – Uitstekend

Bhinder

Great
1 nacht verbleven in april 2024
Reactie van Samantha op 18 apr 2024
Dear Bhinder, Thank you for your glowing 5-star rating of the Days Inn Brantford! We are very pleased to see that you enjoyed your stay and look forward to seeing you again soon. Yours in Hospitality,Samantha HaroldAssistant General Manager

8/10 – Goed

Carlos

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything ok
1 nacht verbleven in april 2024
Reactie van Samantha op 18 apr 2024
Dear Carlos, Thank you for taking the time to rate your experience with us. We appreciate your rating and hope to see you again soon! Yours in Hospitality,Samantha HaroldAssistant General Manager

8/10 – Goed

Cindy

Positief: Personeel en service
2 nachten verbleven in april 2024
Reactie van Samantha op 18 apr 2024
Dear Cindy, Thank you for taking the time to review your recent stay; we are pleased to see that you had a positive experience. We hope you see you again soon! Yours in Hospitality, Samantha HaroldAssistant General Manager

10/10 – Uitstekend

Santosh Reddy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was pleasant stay ..
2 nachten verbleven in april 2024
Reactie van Samantha op 10 apr 2024
Dear Santosh, Thank you very much for reviewing your recent stay. It was a pleasure hosting you and your family. We hope to see you again soon! Yours in Hospitality,Samantha HaroldAssistant General Manager

2/10 – Ontzettend slecht

Rudy

Poorly maintained
1 nacht verbleven in april 2024
Reactie van Samantha op 10 apr 2024
Dear Rudy, I am very sorry to see that you were not satisfied with your stay. We do hope you'll choose to return and allow us the opportunity to regain your trust. Yours in Hospitality,Samantha HaroldAssistant General Manager

10/10 – Uitstekend

phil

1 nacht verbleven in april 2024
Reactie van Samantha op 28 apr 2024
Dear Phil, Thank you for your glowing 5-star review of the Days Inn Brantford! We are very pleased to see that you enjoyed your stay and look forward to seeing you again soon. Yours in Hospitality,Samantha HaroldAssistant General Manager

8/10 – Goed

Margaret

1 nacht verbleven in april 2024
Reactie van Samantha op 28 apr 2024
Dear Margaret,Thank you for taking the time to review your recent stay; we are pleased to see that you had a positive experience. We hope you see you again soon! Yours in Hospitality, Samantha HaroldAssistant General Manager

6/10 – Redelijk

Matt

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Breakfast is terrible. No selection and not cooked well. Every day. Beds are older and have very little support. Heat/air need updating in some rooms.
4 nachten verbleven in maart 2024
Reactie van Samantha op 4 apr 2024
Dear Matt, Thank you for taking the time to review your recent stay. I apologize that you did not have a positive experience. We appreciate your feedback and hope you'll choose to return to allow us the opportunity to regain your trust. Yours in Hospitality,Samantha HaroldAssistant General Manager

2/10 – Ontzettend slecht

Pauline

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is run down and not worth the money. Also the complimentary breakfast was disgusting and there was NO MEAT! Bacon, sausage...something but it would probably have not been good either
1 nacht verbleven in maart 2024
Reactie van Samantha op 4 apr 2024
Dear Pauline, Thank you very much for providing us your feedback. I apologize that you were not happy with your experience with us. We appreciate the time it took to pass this information along and will use the feedback as guidelines to help improve the overall experience our guests encounter when staying here. We do follow all of the brand standards provided by Days Inn regarding our breakfast offerings but do appreciate your suggestions. Yours in Hospitality,Samantha HaroldAssistant General Manager

8/10 – Goed

Annette

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was clean and comfortable for the most part but there are no USB ports anywhere in the hotel... the pillows were not very comfortable.
1 nacht verbleven in maart 2024
Reactie van Samantha op 4 apr 2024
Dear Annette, Thank you for taking the time to share your experience with us. We are pleased to see that overall you enjoyed your stay. We appreciate your feedback regarding the pillows. We do have USB outlets in the back of the television but we also have phone chargers available at the Front Desk should you require them again in the future. Thank you again for taking the time to share your experience. We hope to see you again soon. Yours in Hospitality,Samantha HaroldAssistant General Manager

4/10 – Matig

Jose

Reisde met familie
Negatief: Netheid
They need to update the entire property
1 nacht verbleven in maart 2024
Reactie van Samantha op 4 apr 2024
Dear Jose, Thank you for taking the time to review your stay. We apologize that you did not have a positive experience.We are always renovating and updating our property so we do hope you'll choose to return so that we can show you our improvements and begin to regain your trust.Yours in Hospitality,Samantha HaroldAssistant General Manager

6/10 – Redelijk

Alannah

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Personeel en service
.
1 nacht verbleven in maart 2024
Reactie van Samantha op 4 apr 2024
Dear Alannah, Thank you for taking the time to rate your experience with us. We hope you'll choose to stay with us again in the future.Yours in Hospitality,Samantha HaroldAssistant General Manager

8/10 – Goed

Daniel & Aaron

Reisde met een groep
Positief: Personeel en service, voorzieningen
We were not aware we had a door to a connecting room with a screaming child until midnight . Room was clean and staff were very friendly !
1 nacht verbleven in maart 2024
Reactie van Samantha op 18 mrt 2024
Dear Daniel & Aaron, Thank you for taking the time to review your recent stay. I truly appreciate your feedback and sincerely apologize for the issue you experienced. Thank you for your compliments regarding your stay as well. We hope to see you again soon! Yours in Hospitality,Samantha HaroldAssistant General Manager

8/10 – Goed

Jeremy

1 nacht verbleven in maart 2024
Reactie van Samantha op 4 apr 2024
Dear Jeremy, Thank you for taking the time to review your recent stay; we are pleased to see that you had a positive experience. We hope you see you again soon! Yours in Hospitality, Samantha HaroldAssistant General Manager

4/10 – Matig

Gavin

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
Toilet loose on floor. Too much furniture in room hard to walk around second bed, 2nd table stuck out too far in room. All doors in hallways slammed shut with a lot of noise. After second night there woke up with bug bites on upper part of my body, showed to concierge. Low quality TV.
3 nachten verbleven in maart 2024
Reactie van Samantha op 11 mrt 2024
Dear Gavin, As we discussed I appreciate you bringing the issues you experienced to my attention. I can assure you that the maintenance issues have been resolved and your room has been thoroughly inspected, there is no bug activity in that room at all. Thank you again for taking the time to review your stay. We hope to see you again soon! Yours in Hospitality,Samantha HaroldAssistant General Manager

2/10 – Ontzettend slecht

Benjamin

Negatief: Netheid
1 nacht verbleven in maart 2024
Reactie van Samantha op 5 mrt 2024
Dear Benjamin, We are sorry to see that things didn't go as planned. Please feel free to connect with us to discuss the issue you experienced. Yours in Hospitality, Samantha HaroldAssistant General Manager

6/10 – Redelijk

Trisha

Positief: Netheid, personeel en service
1 nacht verbleven in februari 2024
Reactie van Samantha op 5 mrt 2024
Dear Trisha, Thank you for taking the time to rate your experience with us. We appreciate your feedback and hope to see you again soon! Yours in Hospitality,Samantha HaroldAssistant General Manager

8/10 – Goed

Joanne

1 nacht verbleven in februari 2024
Reactie van Samantha op 25 mrt 2024
Dear Joanne, Thank you for taking the time to review your recent stay; we are pleased to see that you had a positive experience. We hope you see you again soon! Yours in Hospitality, Samantha HaroldAssistant General Manager

8/10 – Goed

Norman, Belle River

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Shower pressure was low and couldn't control temperature.
1 nacht verbleven in februari 2024
Reactie van Samantha op 2 mrt 2024
Dear Norman, Thank you very much for providing us your feedback. We appreciate the time it took to pass this information along and will use the feedback as guidelines to help improve the overall experience our guests encounter when staying here. We are happy to see that overall you had a positive experience and look forward to seeing you again. Yours in Hospitality,Samantha HaroldAssistant General Manager

6/10 – Redelijk

Erin

Negatief: Staat van de accommodatie en faciliteiten
Older property, but good location
2 nachten verbleven in februari 2024
Reactie van Samantha op 2 mrt 2024
Dear Erin, Thank you for taking the time to review your stay. We are happy to see that overall you had a positive experience. We are continuously renovating and upgrading our property so we do hope you'll choose to return to see the changes we've made. Yours in Hospitality,Samantha HaroldAssistant General Manager

4/10 – Matig

Lisa

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Horrible breakfast and small beds
1 nacht verbleven in februari 2024
Reactie van Samantha op 19 feb 2024
Dear Lisa, Thank you for taking the time to review your recent stay. I apologize that you did not have a positive experience. We do hope you'll choose to return to allow us the opportunity to regain your trust. Yours in Hospitality,Samantha HaroldAssistant General Manager

6/10 – Redelijk

Donna

1 nacht verbleven in december 2023
Reactie van Samantha op 21 feb 2024
Dear Donna, Thank you for taking the time to review your recent stay; we are pleased to see that you had a positive experience. We hope you see you again soon! Yours in Hospitality, Samantha HaroldAssistant General Manager

2/10 – Ontzettend slecht

Mat

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Samantha op 21 feb 2024
Dear Mat, Thank you for taking the time to review your recent stay. I apologize that you did not have a positive experience. We do hope you'll choose to return to allow us the opportunity to regain your trust. Yours in Hospitality,Samantha HaroldAssistant General Manager

10/10 – Uitstekend

Adrian

1 nacht verbleven in februari 2024
Reactie van Samantha op 25 mrt 2024
Dear Adrian, Thank you for your glowing 5-star review of the Days Inn Brantford! We are very pleased to see that you enjoyed your stay and look forward to seeing you again soon. Yours in Hospitality,Samantha HaroldAssistant General Manager

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rates and location
1 nacht verbleven in februari 2024
Reactie van Samantha op 19 feb 2024
Dear David, Thank you for taking the time to rate your experience with us. We are happy to see that you had a positive experience. We hope to see you again soon! Yours in Hospitality,Samantha Harold Assistant General Manager

6/10 – Redelijk

Isam

Negatief: Voorzieningen
Nothing
1 nacht verbleven in februari 2024
Reactie van Samantha op 19 feb 2024
Dear Isam, Thank you for taking the time to rate your experience with us. We do hope you'll choose to stay again in the future. Yours in Hospitality,Samantha HaroldAssistant General Manager

6/10 – Redelijk

jeremy

Positief: Netheid, personeel en service
Room 235: Desk chair and towels seen better days, motor for shower fan on last legs. Heater works but runs too constant. Other then that things were good
1 nacht verbleven in februari 2024
Reactie van Samantha op 19 feb 2024
Dear Jeremy, Thank you very much for providing us your feedback. We appreciate the time it took to pass this information along and will use the feedback as guidelines to help improve the overall experience our guests encounter when staying here. We can ensure you that the maintenance issues have been resolved. We hope you'll choose to stay with us again! Yours in Hospitality,Samantha HaroldAssistant General Manager

8/10 – Goed

Dennis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Breakfast options were poor .Otherwise was very satisfied.
4 nachten verbleven in februari 2024
Reactie van Samantha op 19 feb 2024
Dear Dennis, Thank you for taking the time to review your stay with us. We are pleased to see that you had a positive experience!Though we do follow all of the brand standards in regards to our breakfast items we can appreciate that there is always room for improvement! Yours in Hospitality,Samantha HaroldAssistant General Manager

4/10 – Matig

Steven

Negatief: Netheid, staat van de accommodatie en faciliteiten
Here’s the reasoning behind my rating: Bed was not a queen, rather it was a double Bed squeaked Tv picture quality was poor ( Room had the scent of the a/c A/c was difficult to operate Under the bed was dirty Not enough towels (and those that we received were not clean) Lack of hygiene products Bathtub was out of date Desk chair was not stable and had suffered lots of wear and tear No couch as represented on the website Breakfast- eggs were thin and rubbery; fruit selection was restricted to apples; coffee was not pleasant more than likely due to not cleaning the machine; bread was kept in bags which meant that guests would have to place their hands in the bag to retrieve slice(S) and the fridge which stored the milk and juice was not cold.
1 nacht verbleven in februari 2024
Reactie van Samantha op 19 feb 2024
Dear Steven, Thank you for taking the time to address your concerns. We are sorry to see that you did not have a positive experience. I would like to confirm that your room did in fact have a queen sized bed in it. We do appreciate your feedback and will look into any matters you've mentioned immediately. We again would like to apologize that you were not satisfied with your experience. Yours in Hospitality,Samantha HaroldAssistant General Manager

8/10 – Goed

Samantha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good for a short stay, beds aren’t the comfiest and the room has a strong smell like paint or something that gave me a headache but internet and tv worked great which is all I needed for a short visit.
1 nacht verbleven in februari 2024
Reactie van Samantha op 19 feb 2024
Dear Samantha, Thank you for taking the time to review your recent stay. We appreciate your feedback! We are in fact renovating our guestrooms and updating them on a regular basis. I sincerely apologize that there was a paint smell when you stayed. We can assure you that this issue will not occur again. We hope to see you again soon! Yours in Hospitality,Samantha HaroldAssistant General Manager

6/10 – Redelijk

john

Reisde met partner
Positief: Netheid
If your looking for breakfast this is not the place to stay
1 nacht verbleven in februari 2024
Reactie van Samantha op 19 feb 2024
Dear John, Thank you for taking the time to rate your stay with us. We are sorry to hear that you were not satisfied with the complimentary breakfast. We do follow all of the brand standards in regards to our breakfast offerings but truly value your feedback. We do hope you'll choose to stay with us again so that we can begin to regain your trust. Yours in Hospitality,Samantha HaroldAssistant General Manager

10/10 – Uitstekend

Sylvia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was quiet, clean and convenient.
2 nachten verbleven in februari 2024
Reactie van Samantha op 19 feb 2024
Dear Sylvia, Thank you for taking the time to review your recent stay; we are pleased to see that you had a positive experience. We hope you see you again soon! Yours in Hospitality, Samantha HaroldAssistant General Manager

8/10 – Goed

Peter

Positief: Netheid, staat van de accommodatie en faciliteiten
Convenient for our visits
1 nacht verbleven in februari 2024
Reactie van Samantha op 19 feb 2024
Dear Peter, Thank you for taking the time to review your recent stay; we are pleased to see that you had a positive experience and look forward to seeing you again soon. Yours in Hospitality, Samantha HaroldAssistant General Manager

8/10 – Goed

Trisha

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to everything we needed!
1 nacht verbleven in februari 2024
Reactie van Samantha op 19 feb 2024
Dear Trisha, Thank you for taking the time to rate your experience with us. We are pleased to see that our location suited your needs. We hope to see you again soon! Yours in Hospitality,Samantha HaroldAssistant General Manager

2/10 – Ontzettend slecht

Bruce

Negatief: Personeel en service
Didn't get a chance to see it
1 nacht verbleven in februari 2024
Reactie van Samantha op 19 feb 2024
Dear Bruce, Thank you for taking the time to address your concerns. I apologize that you weren't able to experience our hotel! Please feel free to reach out to us in the future when you're in town and we will ensure you are informed of all policies and procedures of the hotel prior to booking.Yours in Hospitality,Samantha HaroldAssistant General Manager

2/10 – Ontzettend slecht

Aaron

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Comfort kamer
The heater for the room stop around 2 am.
1 nacht verbleven in januari 2024
Reactie van Samantha op 19 feb 2024
Dear Aaron, Thank you for taking the time to inform us of the issue you experienced. I sincerely apologize that this occurred throughout the night. We do hope you'll decide to give us another chance at regaining your trust! Yours in Hospitality,Samantha HaroldAssistant General Manager

6/10 – Redelijk

Doug

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service
We booked a queen room last minute at a pretty good price. It was a bit hard to find but we managed. We arrived around 2:00 pm and our room wasn't ready yet(check in at 3:00pm) so we went to Crabby Joe's which shares the same parking lot for a drink. They said come back at 2:30. We returned at 3:00 and the room still wasn't ready so back to Crabby's we went. The room was ready at 3:45 and when we walked in it was a double bed but we were only here for one night so I didn't bother complaining. It was clean and didn't have carpets which is good. There was a small tv, fridge, microwave, dresser and desk. The bathroom was clean and everything worked. It's good for a one night stay, but with the low rates come low class clients. People were partying in the hallway until 6:00am, not sure why if they had rooms. It's not the hotels fault, so I can't really fault them for that. The breakfast consists of 3 cereals, coffee and tea, juice, yogurt, bread, English muffins, ready made pancakes and some sort of fried eggs, apples and cookies. The staff were friendly and polite. Not sure if I would stay again.
1 nacht verbleven in januari 2024
Reactie van Samantha op 24 jan 2024
Dear Doug, Thank you for taking the time to review your stay. We truly value your feedback. I sincerely apologize that your room was not ready on time. We do our very best to prepare all of our rooms by 3:00pm but above all else doing a thorough job is our highest priority. We do hope you choose to stay with us again so that we can enhance your next experience with us. Yours in Hospitality,Samantha HaroldAssistant General Manager

4/10 – Matig

Jason

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nothing
1 nacht verbleven in januari 2024
Reactie van Samantha op 24 jan 2024
Dear Jason, Thank you for taking the time to review your recent stay. I apologize that you did not have a positive experience. We do hope you'll choose to return to allow us the opportunity to regain your trust. Yours in Hospitality, Samantha Harold Assistant General Manager

10/10 – Uitstekend

Kaitlyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Samantha op 24 jan 2024
Dear Kaitlyn,Thank you for your glowing 5-star review of the Days Inn Brantford! We are very pleased to see that you enjoyed your stay and look forward to seeing you again soon. Yours in Hospitality, Samantha Harold Assistant General Manager

4/10 – Matig

Amy

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Samantha op 24 jan 2024
Dear Amy, Thank you for taking the time to rate your experience with us. It appears we did not provide you with the high quality experience we aim to provide all of our guests. We do hope you'll choose to return to allow us the opportunity to regain your trust. Yours in Hospitality,Samantha HaroldAssistant General Manager

4/10 – Matig

katelyn

Reisde met een groep
Negatief: Staat van de accommodatie en faciliteiten
Overall wouldnt return to this location to stay.
2 nachten verbleven in januari 2024
Reactie van Samantha op 24 jan 2024
Dear Katelyn, Thank you for taking the time to review your stay. I sincerely apologize that you did not have a positive experience with us. We do hope you'll choose to return so that we can provide you with an improved experience next time. Yours in Hospitality,Samantha HaroldAssistant General Manager

8/10 – Goed

Carrie-Lynn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024