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Beoordelingen van Knights Inn Burlington, ON

2 out of 5
Knights Inn Burlington, ON
517 Plains Rd E, Burlington, ON

Beoordelingen

5,8
Gastenscore: 10 - Uitstekend. 92 van 594 beoordelingen" "
Gastenscore: 8 - Goed. 128 van 594 beoordelingen" "
Gastenscore: 6 - Redelijk. 114 van 594 beoordelingen" "
Gastenscore: 4 - Matig. 103 van 594 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 157 van 594 beoordelingen" "

5,8/10

Netheid

7,0/10

Personeel en service

5,4/10

Voorzieningen

5,4/10

Staat van de accommodatie en faciliteiten

6,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Het was schoon en een paa
3 nachten verbleven in augustus 2022
Reactie van Knights Inn Burlington op 12 aug 2022
Thank you so much for your honest feedback. Really appreciate your time to feedback and sharing with others. Thank you for staying at knights Inn Burlington

6/10 – Redelijk

Antionette

Positief: Netheid, personeel en service
14 nachten verbleven in april 2024
Reactie van Knights Inn op 25 apr 2024
Thank you for staying with us and give us feedback. Really appriciate your business. Thanks

8/10 – Goed

Hannie van der, Highgate

Reisde met een groep
Positief: Personeel en service
It was good
1 nacht verbleven in april 2024
Reactie van Knights Inn op 14 apr 2024
Thank you for staying at knightsinn happy to hear from you.

4/10 – Matig

Michelle

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
No hot water (booked a jacuzzi suite and couldnt use it), no heat control, air conditioner disgusting, couldnt have tv on if lights were off as the tv was ran on same electrical as lights, couldnt get the internet from our room, and so.much more.... staff was friendly.
2 nachten verbleven in april 2024
Reactie van Knights Inn Burlington op 8 apr 2024
We are sorry your stay wasn't enjoyable. We will do better in the future. Thank you for your feedback.

8/10 – Goed

Marc

Positief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Knights Inn Burlington op 8 apr 2024
Thank you for your review.

2/10 – Ontzettend slecht

Angelo

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Do not stay at this place. As soon as you walk in to the bathroom there are cockroaches walking around everywhere. It's quite disgusting. I wouldn't recommend this place
1 nacht verbleven in maart 2024
Reactie van Knights Inn Burlington op 26 mrt 2024
Sorry, we could not make you happy. We have refunded your money as you want.

6/10 – Redelijk

Samantha

Positief: Personeel en service, staat van de accommodatie en faciliteiten
I didnt like the beds super uncomfortable also the units beside me were loud and walls are thin so you hear everything i did like how easy it was to book the stay and parking was super convenient
2 nachten verbleven in maart 2024
Reactie van Knights Inn Burlington op 25 mrt 2024
Thank you so much for staying with us.

8/10 – Goed

makayla

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
i really enjoyed the easy parking access and quietness
3 nachten verbleven in maart 2024
Reactie van Knights Inn Burlington op 25 mrt 2024
Thank you for staying with us and give us feedback.

2/10 – Ontzettend slecht

Maxwell

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No hot water, very cheap place. Will not be back
1 nacht verbleven in maart 2024
Reactie van Knights Inn op 25 mrt 2024
Sorry, we could not make happy. we can not keep boiling water for safety reason.

2/10 – Ontzettend slecht

Japtej

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Well if you can find some place else to be just stay away from here
1 nacht verbleven in maart 2024
Reactie van Knights Inn Burlington op 19 mrt 2024
Sorry we could not make you happy. We have to follow the rules.

8/10 – Goed

Rick

1 nacht verbleven in maart 2024
Reactie van Knights Inn Burlington op 3 apr 2024
Thank you for your ranking Knights Inn Burlington.Really appriciate your time to give us 4/5.

8/10 – Goed

james

3 nachten verbleven in maart 2024
Reactie van Knights Inn Burlington op 1 apr 2024
Thank you for leaving us a review. Your business is appreciated.

6/10 – Redelijk

Scott

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Needs to be dusted and cleaned room was very unclean bed was old
1 nacht verbleven in februari 2024
Reactie van Knights Inn Burlington op 7 mrt 2024
Thank you for your feedback, We will deep clean those rooms as you suggested. Thank you for staying at Knights inn Burlington.

2/10 – Ontzettend slecht

pro.abhi

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Disgusting Hotel. Stayed in one of the rooms at this property for 3 nights. I am so sorry to say the property doesnt show the value of its name. It was dirty as hell. no outdoor mat to keep snow or salt from getting inside the room. Totally unsafe as the Deadbolt of main door latch on to tiny little corner thing which was moving just by a tug. Room was full of dirt and tiny body hairs. Heaters are kind of baseboard i guess they work on hot water thing all of those penals were rusted. corners of all the heater covers were bent outward. we had to wear our shoes inside all the time keep our feet safe from dirt or cuts from those bent covers. coming to washroom. the Toilet takes forever to flush, tub tap was hanging to its end and hairs were tangled onto the knob to pull for shower. gaps between tiles around bathtub was full of mold . I have never seen such disgusting hotel in My life
3 nachten verbleven in februari 2024
Reactie van Knights Inn Burlington op 21 feb 2024
I am so sorry we could not make your stay pleasant. We will work hard to improve those things you mention. Thank you for stying at Knights Inn Burlington

4/10 – Matig

Mary-Anne

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was advertised to have a nice tub when it was a little tub. There were stains on my bed and everything looks broken down and the door frame to the bathroom was disgusting. The only pop machine had no pop and gave me 4 quarters for my Twonie and the staff did not help me. Never will I stay here again
1 nacht verbleven in februari 2024
Reactie van Knights Inn op 19 feb 2024
Thank you for your feedback

2/10 – Ontzettend slecht

Ugur

Reisde met een groep, Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was so dirty
2 nachten verbleven in januari 2024
Reactie van Knights Inn Burlington op 5 feb 2024
Stop giving fake reviews.

6/10 – Redelijk

Ariana

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid
There was stains on the sheets
1 nacht verbleven in februari 2024
Reactie van Knights Inn Burlington op 5 feb 2024
Thank you for your feedback.

2/10 – Ontzettend slecht

Chrispin

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Terrible, the cables don’t work, the lights too and the tv is old version! The toilet has a problem when u flash. They need to change everything and update everything as well. Thank you
1 nacht verbleven in januari 2024
Reactie van Knights Inn Burlington op 28 jan 2024
Thank you for staying with us. We will take care of the stuff you mention. We are always updating .

10/10 – Uitstekend

MUHAMMAD

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
excellent
15 nachten verbleven in december 2023
Reactie van Knights Inn Burlington op 28 jan 2024
Thank you for staying at Knights Inn. We appreciate your honest feed back.

8/10 – Goed

Rebecca

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Unbelievably friendly, helpful & charming staff :)
I found myself in a difficult personal situation and needed to find a place to stay quickly and found the Knights Inn. The rooms have all the basics that I needed, the price is affordable for any budget and the convenience of having parking directly in front of your room, was an added ease to my mind. I hadn’t anticipated actually living in a motel for multiple months, but I was extremely grateful for everything that they provided. The guy at reception was so welcoming and always made sure I felt safe & ensured my room was available everytime I extended my stay. And I simply cannot even put into words, just how amazing Shelly, the cleaning staff, was to me. She’s such a beautiful soul and an incredibly thoughtful & hard worker! I never worried about needing anything when she was there and her warm smile & infectious laugh were things I looked forward to every day! It isn't the Ritz-Carlton or anything fancy like that, but who really needs all the flashy stuff anyways?! I was met with sincere and honest people and given a feeling of safety and genuine connection, that no fancy hotel has ever done for me. The staff at the Knights Inn actually care about you as a person and want to make your stay as comfortable as possible! I can honestly say that I miss my room and the little family that I had with them, so my eventual departure was bittersweet! I appreciate everything they did for me & I’m grateful that they were the venue that I found in my time of need!
2 nachten verbleven in december 2023
Reactie van Knights Inn Burlington op 22 jan 2024
Thank you Rebecca for your honest feedback about Knights Inn and our excellent staff. Really appreciate your time to give us a detailed review and sharing with others. We do it for our guests.Our goal is to make all guests very happy but sometimes we cannot do it for some. Thank you for staying at Knights Inn Burlington,

6/10 – Redelijk

Ezra

8 nachten verbleven in december 2023
Reactie van Knights Inn Burlington op 5 feb 2024
Thank you for your feedbacks

8/10 – Goed

Edwina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Knights Inn Burlington op 8 jan 2024
Thank you so much for your feedback. We are really happy to see you comfortable during your stay.Thank you for your business at Knights Inn.

10/10 – Uitstekend

Emmanuel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Bob op 3 jan 2024
Thank you so much for your five-star review.Thank you for staying at Knights Inn Burlington.

8/10 – Goed

Elisabeth

Reisde met huisdieren, Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Nice stay. Quiet. Intake staff very nice. A bit difficult to understand. Very convenient if staying with dog(s) as can stay on property with back area being grassed for a quick in and out.
1 nacht verbleven in december 2023
Reactie van Knights Inn Burlington op 30 dec 2023
Thank you for the time to give us feedback. Thank you for your business at Knights Inn Burlington. Really appreciated.

10/10 – Uitstekend

Markus

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Knights Inn Burlington op 30 dec 2023
Thank you for your excellent feedback. Really appreciated your business at Knights Inn Burlington,

2/10 – Ontzettend slecht

Donna

This place just felt “off” somehow. Room was terrible—very old furnishings, did not feel clean. We only needed a bed to sleep in, but next time I would pay more and stay somewhere else. Could not wait to get out of there.
1 nacht verbleven in december 2023
Reactie van Knights Inn Burlington op 29 dec 2023
I am so sorry that we could not make you happy.So sorry we are economy brand and you were looking more fancy.Thank you for staying at Knights Inn Burlington.

4/10 – Matig

Xiao

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
good location, good price. room is too old, need lots of maintenance.
1 nacht verbleven in oktober 2023
Reactie van Knights Inn Burlington op 5 feb 2024
Thank you for your feedbacks

8/10 – Goed

lisa

2 nachten verbleven in december 2023
Reactie van Knights Inn Burlington op 18 dec 2023
Thank you so much for your points. Thank you for staying at Knights Inn Burlington.

6/10 – Redelijk

Elliott

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The room was nice but noticed bugs every time I used the bathroom. The next morning when my partner and I were getting our belongings together we noticed a bug in the sheets. Overall our stay was fine, but there is certainly a cleanliness issue that needs to be addressed.
1 nacht verbleven in december 2023
Reactie van Knights Inn Burlington op 15 dec 2023
Thank you for staying at Knights Inn Burlington. We will address this with our cleaning staff. Thank you.

2/10 – Ontzettend slecht

Jessica

Reisde met huisdieren
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I booked a room for 5 nights to leave after nights cause of the bed bugs. Which I had to seek medical attention because I’m allergic!!!!!! They only refunded me the nights that I didn’t sleep there (3) and I had to fight for that third night for them to reimburse me. Absolutely no compensation for all the laundry I had to do that night before heading to a new hotel. Worst stay ever!!!!!!
5 nachten verbleven in december 2023
Reactie van Knights Inn Burlington op 15 dec 2023
I am sorry we can not refund all the money as you already stayed three nights and we can't give all three nights free. We called pest control and they can't find any bugs as we have a contract with them.

4/10 – Matig

Beverley

1 nacht verbleven in december 2023
Reactie van Knights Inn Burlington op 12 dec 2023
Thank you so much for your feedback in points.It will be nice if give us feedback so we can work to improve in that area. Thank you so much for staying at Knights Inn Burlington.

2/10 – Ontzettend slecht

Dylan

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Knights Inn Burlington op 5 dec 2023
Thank you for staying at Knights Inn Burlington. Really appreciate your feedback points.

6/10 – Redelijk

Emily

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
There were some problems but the staff and manager were super nice and accommodating. They did the best to make sure i was happy and for that i gave them three stars! Otherwise its a motel and you get what you pay for but i have been to cleaner motels
3 nachten verbleven in november 2023
Reactie van Knights Inn Burlington op 5 dec 2023
Thank you so much for your feedback. Our goal is to give good customer service and make guestComfortable. Thank you for staying at Knights InnBurlington.

10/10 – Uitstekend

Curtis

1 nacht verbleven in november 2023
Reactie van Knights Inn Burlington op 5 dec 2023
Thank you so much for giving us a 10/10.We are so happy to make you happy and feelcomfortable at Knights Inn Burlington. Hoping to see you soon.

6/10 – Redelijk

Kevin

Reisde met een groep
Positief: Personeel en service
No coffee maker and no Jaccuzi as promised
2 nachten verbleven in november 2023
Reactie van Knights Inn Burlington op 28 nov 2023
Thank you for your feedback. We have free coffee in the lobby. For Zacuzzi you have to book that room. we have only one room with a hot tub.In the near future, we will have coffee in the room.

2/10 – Ontzettend slecht

Sahil

1 nacht verbleven in november 2023
Reactie van Knights Inn Burlington op 18 dec 2023
Thank you so much for your posts. If you can give us in detail we can work in that area.Thank you for staying at Knights Inn Burlington.

2/10 – Ontzettend slecht

Chesley

1 nacht verbleven in november 2023
Reactie van Knights Inn Burlington op 5 dec 2023
Thank you for taking the time to give us points. It will be helpful if you mention which area we need to improve. Thank you for stying at Knights Inn Burlington.

4/10 – Matig

Nicholas

Positief: Personeel en service
Negatief: Netheid
1 nacht verbleven in november 2023
Reactie van Knights Inn Burlington op 15 nov 2023
Thank you for staying at Knights Inn Burlington

2/10 – Ontzettend slecht

Sanaul Rinki

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Knights Inn Burlington op 13 nov 2023
Thank you for your feedback. Thanks for staying at Knights Inn Burlington.

6/10 – Redelijk

Monica, Chatham

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten
Parking lot was new. Staff was ok. Ventilation system needs cleaning. Needs new pillows and more pillow slips. What you'd expect for a 2 star rating.
1 nacht verbleven in november 2023
Reactie van Knights Inn Burlington op 13 nov 2023
Thank you for staying at Knights Inn Burlington and giving us feedback.

2/10 – Ontzettend slecht

Sophy

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Knights Inn Burlington op 8 nov 2023
Thank you for staying at knightsinn

2/10 – Ontzettend slecht

Gregory

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
very bad motel and dirt personnel is dirty
1 nacht verbleven in november 2023
Reactie van Knights Inn Burlington op 6 nov 2023
You did not show up for your booking. it was not canceled 24 hr ago so you got charged for the room.

8/10 – Goed

William

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was good value for the price. After running in a nearby race, we were able to secure complimentary late checkout for cleanup. Friendly staff. Convenient for driving to nearby Confederation Park, down the QEW highway. The outside light shined into the room for awhile during bedtime. No bath mat. Bed mattress was clean but substandard. Some wear and tear markings on walls and floor. BUT, a good place to stay for minimum funds.
1 nacht verbleven in november 2023
Reactie van Bob op 5 nov 2023
Thank you for staying with KnightsInn. Appreciate your feedback.

8/10 – Goed

Mark

1 nacht verbleven in oktober 2023
Reactie van Knights Inn Burlington op 29 okt 2023
Thank you for staying at knightsinn .

10/10 – Uitstekend

Matt

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Knights Inn Burlington op 30 okt 2023
Thank you so much for your honest feedback. Really appreciate your time to give us feedback and share it with others.

4/10 – Matig

Justine

1 nacht verbleven in oktober 2023
Reactie van Knights Inn Burlington op 17 nov 2023
Thank you for staying with us

8/10 – Goed

Steve

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Knights Inn Burlington op 29 okt 2023
Thank you for your feed back Appricate

8/10 – Goed

Robert. W.

2 nachten verbleven in oktober 2023
Reactie van Knights Inn Burlington op 26 okt 2023
Thank you for staying at Knights Inn. We appreciate your positive feed back.

10/10 – Uitstekend

Vanessa

2 nachten verbleven in oktober 2023
Reactie van Bob op 5 nov 2023
Thank you for staying with KnightsInn. Appreciate your feedback.

8/10 – Goed

Hassan

Zakenreiziger, Reisde met familie
Positief: Personeel en service, voorzieningen
Convenient
1 nacht verbleven in oktober 2023
Reactie van Bob op 15 okt 2023
Thank you so much for your feedback. Thank you for staying at Knights Inn Burlington.