Vind je ideale hotel in Hancock

'It was ok for the money. Nothing great. Customer service could have been better.'

'Clean room convenient location'

'Excellent air conditioning, good parking, friendly staff'

'Very clean room and updated. Air Conditioner worked very good. Staff was very friendly and helped with luggage to get to second floor.'

'The room was OK. I thought the bed was uncomfortable breakfast. OK nothing special and parking was good.'

'The staff was exceptional! They were all very nice and helpful. It didn't have a pool but we knew that when we booked it. The breakfast was alright. It's a little thing but the "do not disturb" signs would not stay on the door handle. They fell off every time you left or entered the room. Be aware that the rooms don't have a microwave, unless you ask for one. All in all it was a very nice stay. The rooms and grounds were very well kept too. We'd be back for the staff alone! Great stay.'

'As always, a great stay!'

'The staff here are always so friendly and helpful. It’s always my go to place to stay when I’m staying in Berkeley Springs.'

'For the price, this motel was outstanding. Actually, I've stayed in much more expensive motels that were not nearly as good as this! My compliments to the entire staff and management team for a job well done.'

'Clean room. Casino.'

'Cleanliness definitely needs to be better, pool was down, things need to be fixed such as carpet was coming in our room, toilet kept running.'

'The breakfast was excellent, the staff was friendly and while the rooms were fairly well maintained.'

'Crap hotel. How did the Radisson put their name behind it? Itchy sheets, awful mattress, horrendous breakfast, paper plates, plastic cutlery, everything throwaway. What did I Pay so much for?? Never staying there again. '

'staff was pleasant and professional'

'Wonderful'

'Had a wonderful day at Tru by Hilton, beautiful, new hotel, everything was clean and the staff was friendly and professional. I would most definitely stay again. Thank you for the great accommodations. I would highly recommend this place!'

'A little peculiar and old but very nice and special place. Feels like you stepped back in time, but I kind of think that’s the point. Our room was like an entire apartment and really exceeded our expectations. The pictures were really limited and did not do it justice. We had a lovely time though, and the food was actually really good at the restaurant.'

'Not sure where all the positive reviews come from. This is not a hotel; it’s just a sad roadside motel. The price for the property is outrageous - about $100. The chemical fragrance of the cleaning products was overpowering. There was a roach in the shower. There was dust encrusted in the AC vents. I moved rooms in the hopes of getting a room that was less overpowering - the second room was dingier, with blankets that were so worn it looked like they came from the 70s. The carpet felt damp. The...

'Was an amazing stay. Plan on booking again in future with the kids! '