Een buitenzwembad, parasols voor strand/zwembad
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Beoordelingen van Nayara Hangaroa

5 out of 5
Nayara Hangaroa
Av Pont S/n, Hanga Roa, Easter Island

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 66 van 106 beoordelingen" "
Gastenscore: 8 - Goed. 27 van 106 beoordelingen" "
Gastenscore: 6 - Redelijk. 6 van 106 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 106 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 106 beoordelingen" "

9,2/10

Netheid

8,8/10

Personeel en service

9,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Unal, Rotterdam

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hanga Roa Eco Village & Spa is a very special resort located in the direct vicinity of the Hanga Roa town center and the Airport as well as access to walking trails to Orongo. The resort is sizeable and includes everything you need and because of its location also access to restaurants in the town. The resort is a piece of art and was build using both local materials as well as natural materials from the south of mainland Chile. The rooms are spacious and in pristine condition and offer everything you may need. I would recommend staying at this resort to complete your visit to this amazing island!
2 nachten verbleven in april 2019

8/10 – Goed

Peter, Anvers

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Goede standaard!
Een mooi hotel, heeft alleen nood aan een goed management. Goed gelegen. Mimenteel geen zeezicht wegens actie van de bewoners tegen het hotel.
3 nachten verbleven in december 2018

10/10 – Uitstekend

Robert-Jan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Paaseiland is magisch
Prachtige plek om te verblijven bij een reis naar Paaseiland.
3 nachten verbleven in september 2018

8/10 – Goed

PatD, Brussel

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
sub-top
Correct hotel conform de advertentie en verwachtingen. Verbeterpunten : hygiëne van de kamer, betrouwbaarheid van de aangeboden excursies, kwaliteit van het diner
4 nachten verbleven in juli 2018

10/10 – Uitstekend

Matt

3 nachten verbleven in maart 2024

10/10 – Uitstekend

Yijun

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023

10/10 – Uitstekend

Zarina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything
5 nachten verbleven in oktober 2023

10/10 – Uitstekend

Anne

4 nachten verbleven in september 2023

8/10 – Goed

KYONG A.

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The best!!
Beautiful landscape and good location!
3 nachten verbleven in september 2023

8/10 – Goed

KYONG A.

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice
Location is the best in front of sea view and beautifully designed landscape is very impressive. But the room wasn't convenient especially bathroom shower . Very roomy but not efficient . Staffs are wonderful!!
3 nachten verbleven in september 2023

10/10 – Uitstekend

Ronald

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was worth the price for a once in a lifetime experience. I specifically want to call out Ignacio for his outstanding service and kindness.
4 nachten verbleven in september 2023

10/10 – Uitstekend

Kåre

2 nachten verbleven in september 2023

10/10 – Uitstekend

Deanna

3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Natasha Yevonne

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
What else can I say, but simply amazing!!! This hotel and staff are stellar! Ignacio, Sergio and the rest of the team were so kind, helpful, and friendly. My boyfriend and I got engaged while on vacation there and they celebrated and congratulated us with chocolates and a bottle of champagne, which was just so sweet and kind. Any time we had questions, they were able to help, they helped us plan a show and get a tattoo appointment and even tried to help us extend our stay with airlines, they were just the best. My only real disappointment was that there was no available jacuzzi as we visited in cooler weather; it would have been really nice to enjoy that. They did have hydrotherapy available for a fee at the spa, but for a 5 star resort, I kind of expected a jacuzzi. Lastly, the spa was really nice, we did take advantage of the hydrotherapy/sauna special they had which came with a glass of sparkling wine. It was so nice to relax and treat our bodies after so much walking. We also scheduled massages and a mini facial, and while the staff was amazing, my deep tissue, was not a deep tissue massage, and my facial was not a facial - I essentially was given a face massage, which wasn't bad, but when you're expecting a facial - it throws you off lol. All that said, I would absolutely stay here again in a heartbeat and hope to do so! The food at every restaurant was great and their sunset cocktail and snack were not to be missed. Highly recommend a stay here!
7 nachten verbleven in juni 2023

10/10 – Uitstekend

Meghan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My husband and I recently stayed at Nayara Hangaroa for our honeymoon. It was absolutely wonderful. The staff were so attentive and made logistics so easy for us. We appreciated everything that they did and hope to go back one day!!
4 nachten verbleven in juni 2023

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel is the nicest on the island and a great place to both explore and relax. The staff assist with organizing tours when you arrive, so there’s no need to organize tours beforehand. The accommodations are great, especially when considering how remote you are, and the food is solid with multiple dining options onsite. The included hotel transfer was seamless, and it’s easy to walk to both the center of town and along the coast. A special shout-out to Josephina, the guest relations manager, for checking in daily and to the individual who helps organize tours! I’d happily stay here again
4 nachten verbleven in mei 2023

10/10 – Uitstekend

Steven

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fabulous hotel & staff on a wonderful island. We were even upgraded as we were celebrating a wedding anniversary. Tours and guides provided by the hotel team were brilliant. Spa excellent. All round 5 star.
6 nachten verbleven in maart 2023

10/10 – Uitstekend

Christophe, Lviv

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A paradise on earth. An excellent and beautiful hotel with a so good service, the best I have ever seen. The staff was so motivated, kind and professional. Excellent rooms, and wonderful food at the restaurant. An example of excellency.

10/10 – Uitstekend

Colman

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the excellent service from the entire staff. Made you feel at home. Every need was tended to. I would stay there again and again.

8/10 – Goed

Geverifieerde reiziger

5 nachten verbleven in maart 2020

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2020

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
No value for the Money, Unprofessional staff. Food in the Restaurant very Poor, staff completely unprofessional
5 nachten verbleven in februari 2020
Reactie van Relations Manager op 19 mrt 2020
Dear guest, we appreciate the time you have taken to inform us about the problem you have sufferd during you stayed We are deeply concerned about the experience you had have with us, please let us know an email or contact phone number, so we can get in touch with you.

10/10 – Uitstekend

Emma, Chile

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel setting, attention, rooms, sunset, all are fabulous.
5 nachten verbleven in december 2019

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in december 2019

10/10 – Uitstekend

Lucas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great people took great care of us.
This place was amazing. My wife and I had a great trip in the off-season. Everyone was extremely friendly and helpful. We were given recommendations of places to eat and things to do. They did a great job setting up tours for us. Just an amazing stay. My wife is already planning on having us go back in a few years.
7 nachten verbleven in juni 2019

10/10 – Uitstekend

Mariana

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Muy buenas habitaciones
Excelentes habitaciones. Muy cómodas y tranquilas. No me parece que sea un hotel cinco estrellas pero de todos modos hay más puntos positivos que negativos
6 nachten verbleven in november 2019

8/10 – Goed

jose

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
10 nachten verbleven in oktober 2019

10/10 – Uitstekend

Virginia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in oktober 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Caring staff, excellent food and great location despite the protest signs.
5 nachten verbleven in oktober 2019

10/10 – Uitstekend

Maria Carolina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in september 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Más o menos ;malos espacios públicos, fea decoración oscura, tina horrible ,pieza lejos y con vista a casa la comida más o menos , el desayuno excelente y muy buena atención gente amable
4 nachten verbleven in september 2019

10/10 – Uitstekend

Adriana/Alberto, São Paulo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Estivemos em setembro de 2019 no hotel e o que temos a dizer é que a localização é excelente, o quarto é amplo e muito limpo, o café da manhã é maravilhosos e, especialmente, os funcionários do hotel são extremamente atenciosos e simpáticos, criando uma relação muito especial com os hóspedes.
9 nachten verbleven in september 2019

8/10 – Goed

Jorge Eduardo

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Estadía en Hangaroa
Buen hotel deben mejorar la mantencion exterior de sus jardines, luminarias en mal estado, y aumentarlas para el tránsito de noche, además informar bien a los clientes su sistema de limpieza de cuartos ya que van temprano a golpear la puerta y uno generalmente está descansando, la limpieza de las piezas buena.
7 nachten verbleven in augustus 2019

10/10 – Uitstekend

Maria, Connecticut

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the location of the hotel, so close to the ocean. In the morning I could hear the Pacific Ocean. The staff is incredible, very willing to help with anything. The food at all meals is fantastic. The rooms are nice but do need some revamping. Overall I feel that this the hotel to choose if you are going to Rapa Nui.
3 nachten verbleven in augustus 2019

10/10 – Uitstekend

Anthony, Oakland, CA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice setting, friendly people. Locations right in front of the water.
3 nachten verbleven in augustus 2019

10/10 – Uitstekend

Valery

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All staff extremely friendly and welcoming. Best massage I have ever had
3 nachten verbleven in juli 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There was a lot of people to check in so that took some time. Breakfast was ok but the scrambled eggs and omelets were undercooked. The daily sunset cocktail was a great idea. It was a pity too see the flags and protest signs as it did interrupt the sunset and if I knew of the conflict I may have looked for a different place to stay. I did love the rooms and the bath was fantastic
5 nachten verbleven in mei 2019

4/10 – Matig

ching yin

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Couldn’t wait to leave, but that’s just me
For the price, there was practically no service. Not sure why they call themselves an “eco” village. No vegetarian options. The hotel was surrounded by protest signs and flags.
5 nachten verbleven in februari 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was outstanding and they were willing to help with any request. Excellent grounds and close to the main streets. It was an incredible experience.
1 nacht verbleven in februari 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid
Negatief: Personeel en service
Property has nice design. The staff is not very friendly and the pool and rooms could be cleaner. The pool had dirt and algae and my feet were dirty from walking on the concrete floors of the room. It is too expensive for the quality. The restaurant service was irregular. If the manager was there the quality greatly decreased, especially when he was waiting on a VIP. I would have preferred to stay at a less costly and more inviting hotel.
6 nachten verbleven in januari 2019

4/10 – Matig

Geverifieerde reiziger

3 nachten verbleven in januari 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I did not like the layout of the room. The tub was open to the room which would make things awkward for certain room sharing scenarios. The rooms were also small. Additionally, this is a controversial hotel, with claims by the locals that the government seized the land so foreign investors could build the hotel. There are protest signs blocking the beach alerting hotel guests to this claim. Still, from what I saw on the island during my five day stay, this is by far the nicest accommodations in all of Easter Island.
4 nachten verbleven in december 2018

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location to town and airport. Food was good, staff was heloful
3 nachten verbleven in januari 2019

4/10 – Matig

Berta

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Excellent hotel grounds, but staff is unprofessional for a five star $1000/night stay. The restaurant waiter/waitresses take their time to bring menus, take order, one time we waited 30 min to get a menu and left to go find food elsewhere. The front desk said they would bring our luggage upon check in and 1 hour later the luggage was still sitting at the desk and I brought it to the room myself. The customer service is terrible, possible b cause of high season and them not knowing how to manage high volume. Def not 5 star not 4 star hotel service. Extremely overpriced for what you get. Food at the restaurant okay but same menu with a hand full of options. Would not rec all inclusive option.
4 nachten verbleven in december 2018

8/10 – Goed

Daniel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2018

10/10 – Uitstekend

Jakub

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lodge-style hotel at Easter Island
Spacious rooms, very good service, good restaurant
2 nachten verbleven in november 2018

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Easter Island
Hotel is nicely laid out with excellent rooms. Very comfortable. Staff is very helpful and friendly. Hotel located near main town which is walkable. On premise restaurant is very good. Daily excursions or quad rentals make for easy way to see and understand the moia.
2 nachten verbleven in november 2018

10/10 – Uitstekend

HOWARD

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hangaroa Eco Village & Spa. Very much worth it.
Missed a connecting flight and the staff really helped me make the most of my shortened stay. I recommend taking a morning and an afternoon tour every day, though there are other tour operators on the island that I am sure also do a great job. The tours take you to a place where you hike, so where comfortable shoes. The pace of wandering around was never too much for even our oldest tour-mate. At the hotel, a free sunset cocktail every night is always a bit of a surprise: It's creative outlet for the bar staff, I imagine. The dinner restaurant has a rather short menu, so you may want to plan some meals off campus. The lack of TV was a delight. The lack of a coffee maker, not so much, but many hotels in Chile don't have coffee makers. Just be aware. WiFi is not super fast, but enough to do a not-too-grainy skype with the children back home, which honestly was much better than I would have expected considering the distance to land! I would definitely stay here again. Good job to all.
3 nachten verbleven in november 2018

10/10 – Uitstekend

Fernando

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Todo muy bien y amables la comida excelente lo unico faltaba orden en la piscina falta en esa zona preocupacion
5 nachten verbleven in oktober 2018