We had two excellent stays at Bi Ecosuites in Hanoi! The owner was extremely responsive through Expedia and all of the staff were very accommodating throughout our time there. We stayed here for 2 nights in a Junior Suite before heading up to Sapa for 3 nights. We then came back to Bi Ecosuites for an additional 3 nights after our trip to Sapa. When in Sapa, the property held some bags for us free of charge in a secure closet, which made our trip to Sapa very stress-free. When we came back to Bi Ecosuites after Sapa, we found our bags were already delivered to our room! Additionally, Bi Ecosuites worked closely with us as we added nights to our booking and did some rearranging to allow us to stay in the same room for those additional nights. In summary - the staff were all very kind and accommodating throughout our stays.
The rooms were excellent - very clean, modern, and comfortable. Everything in the bathroom and kitchenette worked well and we enjoyed utilizing all these amenities. My partner and I are both working while traveling and found the room to be a very good place to work - decent wifi and comfortable work spaces.
It's a bit away from the tourist area of Old Quarter, but we really enjoyed that. Being tourists, we found the hectic nature of Hanoi to be fun but tiring after a long hot day. Coming back to our room at Bi Ecosuites with good AC and quiet surroundings felt like a reprieve from Hanoi's craziness! I can't say enough good things about this place!
