Dear Liza,That is so interesting to learn that our hotel has been chosen during your visit to Hanoi. We will continue to provide our guests will high standard service and facilities, served by a team of dedicated and professional team and do hope to have another opportunity to welcome you back.Thank you once again for your patronage and see you again.Warm regards,Customer Care Team

Dear I-Chen,Thank you for taking the time to write this wonderful review of your recent experience. It fills us with great joy to know that you had a great experience with us and in particular you very much enjoyed the tour at the best service. Again, thank you for sharing this brilliant review and we look forward to welcoming you back in the very near future.

Dear Michael,Thank you for your encouraging and supportive review! We are glad to learn that your overall experience with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.

Dear Sangeun,Thank you for your encouraging and supportive review! We are glad to learn that your overall experience with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.

Dear KINDY,It was wonderful to read your comments and rest assured that we will share your feedback with the team who take great pride in ensuring each guest has a memorable experience. We are very pleased to know that we went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.

Dear Brian,Thank you for taking the time to write this wonderful review of your recent experience. It fills us with great joy to know that you had a great experience with us and in particular you very much enjoyed the tour at the best service. Again, thank you for sharing this brilliant review and we look forward to welcoming you back in the very near future.

Dear Yunkyu,Thank you for taking the time to write this wonderful review of your recent experience. It fills us with great joy to know that you had a great experience with us and in particular you very much enjoyed the tour at the best service. Again, thank you for sharing this brilliant review and we look forward to welcoming you back in the very near future.

Dear Jonathan,Thank you for your encouraging and supportive review! We are glad to learn that your overall experience with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.

Dear Roland,Thank you for taking the time to share your recent experience at our hotel. We are sorry to hear that your stay did not meet your expectations and would like to sincerely apologize for any inconvenience caused.We want all of our guests to have a comfortable and enjoyable stay, and we are disappointed that we fell short in your case. Please know that we take all feedback seriously and will use your comments to improve our services and facilities in the future.We hope you will consider staying with us again so that we can show you our dedication to providing the best possible experience for all our guests. If you have any further concerns or feedback, please do not hesitate to contact us directly.Thank you for your understanding.

Dear waleed,Thank you for taking the time to write this wonderful review of your recent experience. It fills us with great joy to know that you had a great experience with us and in particular you very much enjoyed the tour at the best service. Again, thank you for sharing this brilliant review and we look forward to welcoming you back in the very near future.

Dear David,Thank you for taking the time to share your recent experience at our hotel. We are sorry to hear that your stay did not meet your expectations and would like to sincerely apologize for any inconvenience caused.We want all of our guests to have a comfortable and enjoyable stay, and we are disappointed that we fell short in your case. Please know that we take all feedback seriously and will use your comments to improve our services and facilities in the future.We hope you will consider staying with us again so that we can show you our dedication to providing the best possible experience for all our guests. If you have any further concerns or feedback, please do not hesitate to contact us directly.Thank you for your understanding.