Een binnenzwembad

Beoordelingen van Super Hotel Candle

4 out of 5
Super Hotel Candle
287 - 301 Doi Can Str, Ba Dinh, Hanoi

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 191 van 412 beoordelingen" "
Gastenscore: 8 - Goed. 170 van 412 beoordelingen" "
Gastenscore: 6 - Redelijk. 34 van 412 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 412 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 412 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,4/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Hiroshi

Reisde met een groep
いつも使っているホテルで使いやすい
3 nachten verbleven in mei 2024
Reactie van Hotel Management op 6 mei 2024
Dear Mr. Hiroshi,Thank you for your recent stay with us and for your very nice comments. I was delighted to learn that your recent stay with us was well looked after. I will be sure to let our team know that you appreciated the efforts. From all of us at SUPER HOTEL Candle, we do hope your travels have you well and we look forward to welcoming you back again soon, should the opportunity allow.

10/10 – Uitstekend

SHINJI

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Hotel Management op 6 mei 2024
Dear Mr. SHINJI,Thank you for your recent stay with us and for your very nice comments. I was delighted to learn that your recent stay with us was well looked after. I will be sure to let our team know that you appreciated the efforts. From all of us at SUPER HOTEL Candle, we do hope your travels have you well and we look forward to welcoming you back again soon, should the opportunity allow.

8/10 – Goed

tsuneo

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
ホテルは、ゴールデンウィークなので、洗濯機付きの、広いツインで予約しました。 グレードアップされたのかはわかりません。 部屋のセキュリティボックスが壊れていました。使えなかったです。 それなりの部屋を予約しましたつもりなのですが、残念でした。 スーツケースの鍵をかけることで代用しました。 お部屋の広さや料理は満足です。 日系のスーパーホテル系列なので、日本国通じると思ったのですが、ほとんど英語対応で、グーグルの翻訳アプリを使いました。 近くに日本大使館があるので、その周りに、日本食レストランガタクサンあり、安心して食事ができました。
4 nachten verbleven in april 2024
Reactie van Hotel Management op 6 mei 2024
Dear Valued Guest,Thank you for your recent stay with us and for your very nice comments. I was delighted to learn that your recent stay with us was well looked after. I will be sure to let our team know that you appreciated the efforts. From all of us at SUPER HOTEL Candle, we do hope your travels have you well and we look forward to welcoming you back again soon, should the opportunity allow.

10/10 – Uitstekend

Takashi

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
スタッフの対応が良い
5 nachten verbleven in april 2024
Reactie van Hotel Management op 22 apr 2024
Dear Mr. Takashi,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

8/10 – Goed

Takuro, Niza

Reactie van Hotel Management op 6 mei 2024
Dear Mr. Takuro,Thank you for your recent stay with us and for your very nice comments. I was delighted to learn that your recent stay with us was well looked after. I will be sure to let our team know that you appreciated the efforts. From all of us at SUPER HOTEL Candle, we do hope your travels have you well and we look forward to welcoming you back again soon, should the opportunity allow.

8/10 – Goed

Alfredo, Spring

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
"Clean hotel with exceptional staff; however, the apartment-style rooms, particularly the bathrooms, are due for an update."
5 nachten verbleven in april 2024
Reactie van Hotel Management op 15 apr 2024
Dear Mr. Alfredo,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

8/10 – Goed

Takuro, Niza

Zakenreiziger
Positief: Personeel en service
マッサージを利用しましたが、リラックスできる物でした。スタッフの方も皆丁寧でまた次回ハノイ滞在時は利用したいと思います。
1 nacht verbleven in april 2024
Reactie van Hotel Management op 15 apr 2024
Dear Mr. Takuro,Thank you for your recent stay with us and for your very nice comments. I was delighted to learn that your recent stay with us was well looked after. I will be sure to let our team know that you appreciated the efforts. From all of us at SUPER HOTEL Candle, we do hope your travels have you well and we look forward to welcoming you back again soon, should the opportunity allow.

8/10 – Goed

Alfredo, Spring

Reisde met een groep
Positief: Personeel en service, voorzieningen
Rooms were ok but the bathrooms need updating. Rust on metal panels are very visible especially on the corners on the shower enclosures.
4 nachten verbleven in april 2024
Reactie van Hotel Management op 15 apr 2024
Dear Mr. Alfredo,Thank you for sharing your stay experience at our hotel. We always strive to provide the best service to our guests, and we sincerely apologize for any shortcomings during your stay. On behalf of SUPER HOTEL Candle, we take this feedback seriously and will conduct a thorough review with the relevant departments to prevent similar occurrences and enhance the overall guest experience at our hotel. We hope to have the opportunity to welcome you back to our hotel in the future, where you can experience the improvements in our services.

10/10 – Uitstekend

Takashi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Hotel Management op 20 mrt 2024
Dear Mr. Takashi,Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel. Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.

10/10 – Uitstekend

Akira

2 nachten verbleven in maart 2024
Reactie van Hotel Management op 9 apr 2024
Dear Sir/Madam, Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

10/10 – Uitstekend

Hiroshi

Zakenreiziger
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
いつもルームアップグレードして頂き有難うございます。 次回は5月に行きます。 次回もよろしくお願いします。
2 nachten verbleven in maart 2024
Reactie van Hotel Management op 11 mrt 2024
Dear Mr. Hiroshi,Thank you for your recent stay with us and for your very nice comments. I was delighted to learn that your recent stay with us was well looked after. I will be sure to let our team know that you appreciated the efforts. From all of us at SUPER HOTEL Candle, we do hope your travels have you well and we look forward to welcoming you back again soon, should the opportunity allow.

6/10 – Redelijk

Tom, Westminster

1 nacht verbleven in februari 2024
Reactie van Hotel Management op 21 mrt 2024
Dear Mr. Tom,Thank you for taking the time to share your feedback about your stay. I apologize that your experience at SUPER HOTEL Candle did not meet your expectations. Please accept my sincerest apologies. At SUPER HOTEL Candle, we are committed to delivering an exceptional service experience to every guest, and your feedback is invaluable to us. Rest assured that we are taking appropriate measures to address the issue and prevent it from recurring in the future. We appreciate your candid comments and hope for the opportunity to better serve you in the near future.

10/10 – Uitstekend

Jeffrey L

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in januari 2024
Reactie van Hotel Management op 3 feb 2024
Dear Jeffrey L, Thank you for your recent stay with us and for your very nice comments. I was delighted to learn that your recent stay with us was well looked after. I will be sure to let our team know that you appreciated the efforts. From all of us at SUPER HOTEL Candle, we do hope your travels have you well and we look forward to welcoming you back again soon, should the opportunity allow.

8/10 – Goed

Masako

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
プール、大浴場があって、子供連れにはとても良かったです。浴槽付きの広いお部屋にしたので、お部屋でも入浴出来たし、洗濯が出来て本当に助かりました。フロントの方で日本語が話せる方がとても親切で、毎回タクシーを呼んでいただく際助かりました。設備は少し古いですが綺麗にされています。残念だったことはお部屋のシャワールームの方の排水が悪かったことです。体調を崩してしまった子供にはルームサービスのうどんとオレンジジュースがありがたかったです。
6 nachten verbleven in januari 2024
Reactie van Hotel Management op 29 jan 2024
Dear Mrs. Masako, Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

4/10 – Matig

David

Negatief: Staat van de accommodatie en faciliteiten
8 nachten verbleven in januari 2024
Reactie van Hotel Management op 29 jan 2024
Thank you for taking the time to share your feedback about your stay. I apologize that your experience at SUPER HOTEL Candle did not meet your expectations. Please accept my sincerest apologies. At SUPER HOTEL Candle, we are committed to delivering an exceptional service experience to every guest, and your feedback is invaluable to us. Rest assured that we are taking appropriate measures to address the issue and prevent it from recurring in the future. We appreciate your candid comments and hope for the opportunity to better serve you in the near future.

10/10 – Uitstekend

Arvinder

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service and great staff , excellent customer service
5 nachten verbleven in januari 2024
Reactie van Hotel Management op 19 jan 2024
Dear Mr. Arvinder,Dear Valued Guest, Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

2/10 – Ontzettend slecht

KENICHI

2 nachten verbleven in januari 2024
Reactie van Hotel Management op 29 jan 2024
Thank you for taking the time to share your feedback about your stay. I apologize that your experience at SUPER HOTEL Candle did not meet your expectations. Please accept my sincerest apologies. At SUPER HOTEL Candle, we are committed to delivering an exceptional service experience to every guest, and your feedback is invaluable to us. Rest assured that we are taking appropriate measures to address the issue and prevent it from recurring in the future. We appreciate your candid comments and hope for the opportunity to better serve you in the near future.

10/10 – Uitstekend

MANAMI

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Hotel Management op 9 jan 2024
Dear Mrs. Manami, Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at SUPER HOTEL Candle, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.

8/10 – Goed

Adrian

Reisde met familie
Positief: Netheid, personeel en service
Family suite was very spacious and facilities good. Clientele and services (food, language etc) appear to be aimed at Japanese and Korean visitors. Breakfast is standard buffet breakfast - good but not exceptional. Traffic is very heavy and location not very central but Grab was very efficient, cheap and quick to get around even in peak hour.
4 nachten verbleven in januari 2024
Reactie van Hotel Management op 9 jan 2024
Dear Mr. Adrian, Thank you kindly for sharing your nice comments with us. I was delighted to learn that your recent stay with us was well looked after. I shall share your comments with our team, and particularly with Mr. Đạt, whom I am sure will be delighted to learn that their efforts did not go un-noticed and that you thoroughly enjoyed our hotel services and facilities. From all of us at SUPER HOTEL Candler, thank you again for your nice comments and look forward to having the privilege in the near future to welcome you back!

10/10 – Uitstekend

SHUNSUKE

3 nachten verbleven in december 2023
Reactie van Hotel Management op 31 dec 2023
Dear Valued Guest,Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated.From all of us at SUPER HOTEL Candle, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.Thank you and HAPPY NEW YEAR 2024!

8/10 – Goed

Ole Hvas

1 nacht verbleven in december 2023
Reactie van Hotel Management op 30 dec 2023
Dear Mr. Ole Hvas,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

6/10 – Redelijk

masaru

Reactie van Hotel Management op 19 jan 2024
Dear Mr. Masaru,Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel. Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.

10/10 – Uitstekend

Takashi

Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
良いホテルです
Reactie van Hotel Management op 20 dec 2023
Dear Mr. Takashi, Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at SUPER HOTEL Candle, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.

10/10 – Uitstekend

Fujimura

2 nachten verbleven in november 2023
Reactie van Hotel Management op 20 dec 2023
Dear Mr. Fujimura, Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

10/10 – Uitstekend

KEN

4 nachten verbleven in december 2023
Reactie van Hotel Management op 12 dec 2023
Dear Valued Guest,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

10/10 – Uitstekend

Yong

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There is sauna and pool. Bidet and good mattress
3 nachten verbleven in november 2023
Reactie van Hotel Management op 30 nov 2023
Dear Valued Guest, Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel. Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.

10/10 – Uitstekend

Kento

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
総合的に良かったです。
2 nachten verbleven in november 2023
Reactie van Hotel Management op 29 nov 2023
Dear Mr. Kento,Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel. Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.

10/10 – Uitstekend

HIROSHI, CHIGASAKISHI

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
nice
2 nachten verbleven in november 2023
Reactie van Hotel Management op 12 dec 2023
Dear Mr. HIROSHI,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

10/10 – Uitstekend

Francesco

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023
Reactie van Hotel Management op 20 dec 2023
Dear Mr. Francesco, Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at SUPER HOTEL Candle, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.

10/10 – Uitstekend

Daisuke

Positief: Netheid, personeel en service en voorzieningen
無料アップグレードで使いきれない大きい部屋にしてくれた。朝食もおいしく、外がうるさい以外は全く文句がなかった。シャワーだけでなくお風呂が付いているし、ウォシュレットも付いていて快適です。
4 nachten verbleven in november 2023
Reactie van Hotel Management op 29 nov 2023
Dear Mr. Daisuke,Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at SUPER HOTEL Candle, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.

10/10 – Uitstekend

Francesco

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super Hotel Candle is a 4 star hotel that strives to provide a 5 star service. Rooms are spacious and comfortable, food is good and with plenty to choose from even for a picky eater like myself, and personnel will try to satisfy any request. Third time in this hotel and for the first time i had a massage, too bad i haven't had more of them, extremely relaxing. I will come back for sure and i recommend this hotel for short and long stays.
1 nacht verbleven in november 2023
Reactie van Hotel Management op 29 nov 2023
Dear Mr. Francesco,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

10/10 – Uitstekend

Francesco

1 nacht verbleven in november 2023
Reactie van Hotel Management op 20 dec 2023
Dear Mr. Francesco, Thank you for sharing your stay experience at our hotel. We always strive to provide the best service to our guests, and we sincerely apologize for any shortcomings during your stay. On behalf of SUPER HOTEL Candle, we take this feedback seriously and will conduct a thorough review with the relevant departments to prevent similar occurrences and enhance the overall guest experience at our hotel. We hope to have the opportunity to welcome you back to our hotel in the future, where you can experience the improvements in our services.

10/10 – Uitstekend

NGOC-LIEN

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Hotel Is very nice and the staff is excellent.. The breakfasyis great and offer lots of choice. The area is easy access (by car) to many nice shopping areas. But Hanoi is crowded , cannot escape that!
3 nachten verbleven in november 2023
Reactie van Hotel Management op 23 nov 2023
Dear Mrs. Lien,Thank you for your recent stay with us and for your very nice comments. I was delighted to learn that your recent stay with us was well looked after. I will be sure to let our team know that you appreciated the efforts. From all of us at SUPER HOTEL Candle, we do hope your travels have you well and we look forward to welcoming you back again soon, should the opportunity allow.

8/10 – Goed

MASATO

Positief: Netheid, personeel en service
2 nachten verbleven in november 2023
Reactie van Hotel Management op 20 nov 2023
Dear Mr. Masato,Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at SUPER HOTEL Candle, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.

10/10 – Uitstekend

Takashi

Positief: Netheid, personeel en service en voorzieningen
ホテルスタッフが皆親切で対応が良いです。
Reactie van Hotel Management op 17 nov 2023
Dear Mr. Takashi,Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at SUPER HOTEL Candle, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.

10/10 – Uitstekend

Takashi

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ホテル従業員の対応が素晴らしいホテルです
1 nacht verbleven in november 2023
Reactie van Hotel Management op 17 nov 2023
Dear Mr. Takashi,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

10/10 – Uitstekend

Takashi

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
良いホテルです
Reactie van Hotel Management op 17 nov 2023
Dear Mr. Takashi,Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at SUPER HOTEL Candle, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.

10/10 – Uitstekend

Takashi

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
素晴らしいホテルです
2 nachten verbleven in november 2023
Reactie van Hotel Management op 17 nov 2023
Dear Mr. Takashi,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

10/10 – Uitstekend

Paal Fredrik

3 nachten verbleven in november 2023
Reactie van Hotel Management op 20 nov 2023
Dear Paal Fredrik,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

10/10 – Uitstekend

Stephen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was great and spacious. Breakfast buffet was average
2 nachten verbleven in oktober 2023
Reactie van Hotel Management op 1 nov 2023
Dear Mr. Stephen.Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

10/10 – Uitstekend

TAKUO

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Hotel Management op 27 okt 2023
Dear Mr. Takuo, Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

10/10 – Uitstekend

Takashi

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
カードキーが1枚しかもらえないのが不便
1 nacht verbleven in oktober 2023
Reactie van Hotel Management op 25 okt 2023
Dear Mr. Takashi,Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel. Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.

8/10 – Goed

Hiroshi

Reisde met een groep
Positief: Netheid, personeel en service
部屋をアパートメントタイプにアップグレードになっていて良かった
3 nachten verbleven in oktober 2023
Reactie van Hotel Management op 9 okt 2023
Dear Mr. Hiroshi,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

10/10 – Uitstekend

Precilla

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasant
Comfortable stay. Rooms large and spacious and staff very courteous. Very nice experience overall.
3 nachten verbleven in september 2023
Reactie van Hotel Management op 9 okt 2023
Dear Mrs. Precilla and Family,Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel. Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.

8/10 – Goed

Tam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Hotel Management op 28 sep 2023
Dear Valued Guest,Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at SUPER HOTEL Candle, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.

10/10 – Uitstekend

Hideki

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Hotel Management op 28 sep 2023
Dear Mr. Hideki,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

8/10 – Goed

yoshinari, sakai

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
日系のビジネスホテルだが、日本のホテルとは異なり部屋が広い。 屋内プールにはたくさんのローカル客が多かった。 スパはもう少しお風呂感が欲しかった。 全体的に満足度が高い。
3 nachten verbleven in september 2023
Reactie van Hotel Management op 25 sep 2023
Dear Mr. Yoshinari,Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel. Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.

6/10 – Redelijk

Jihoon

1 nacht verbleven in september 2023
Reactie van Hotel Management op 26 sep 2023
Dear Mr. Jihoon,Thank you for sharing your stay experience at our hotel. We always strive to provide the best service to our guests, and we sincerely apologize for any shortcomings during your stay. On behalf of SUPER HOTEL Candle, we take this feedback seriously and will conduct a thorough review with the relevant departments to prevent similar occurrences and enhance the overall guest experience at our hotel. We hope to have the opportunity to welcome you back to our hotel in the future, where you can experience the improvements in our services.Sincerely,SUPER HOTEL Candle.

10/10 – Uitstekend

Takashi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
カードキーの追加がしてもらえなくなったのは、不便です
2 nachten verbleven in september 2023
Reactie van Hotel Management op 19 sep 2023
Dear Mr. Takashi,Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel. Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.

6/10 – Redelijk

Dhan

Reisde met een groep
Positief: Voorzieningen
โรงแรมเก่าrenovateใหม่ๆ รวมๆ ok แต่เสียงแตรรถจากด้านนอกดัง
1 nacht verbleven in september 2023
Reactie van Hotel Management op 19 sep 2023
Dear Mr. Dhanker Puneet,Thank you for your recent stay with us and for your very nice comments. I was delighted to learn that your recent stay with us was well looked after. I will be sure to let our team know that you appreciated the efforts. From all of us at SUPER HOTEL Candle, we do hope your travels have you well and we look forward to welcoming you back again soon, should the opportunity allow.