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Beoordelingen van Vision Premier Hotel & Spa

3.5 out of 5
Vision Premier Hotel & Spa
41 Phu Doan Str, Hoan Kiem Dist, Hanoi

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 54 van 115 beoordelingen" "
Gastenscore: 8 - Goed. 37 van 115 beoordelingen" "
Gastenscore: 6 - Redelijk. 14 van 115 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 115 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 115 beoordelingen" "

8,4/10

Netheid

9,0/10

Personeel en service

6,6/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in augustus 2019
Reactie van Hotel staff op 30 aug 2019
Thank you for taking your time to share your experience with us although you have a busy schedule. Hope to sê you next time

10/10 – Uitstekend

Yun

4 nachten verbleven in maart 2024

10/10 – Uitstekend

Vu

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024

10/10 – Uitstekend

KI JUN

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were so friendly and the surrounding environment was so good for the price that it was a pleasant trip for 7 days. I will use it next time when I visit Hanoi.
7 nachten verbleven in januari 2024

6/10 – Redelijk

PABLO

Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024

8/10 – Goed

Lea

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fint lille hotel, centralt i Hanoi, hyggeligt kvarter. Morgenmad ok. Meget hjælpsomme receptionister phong, lieu og Phu både til at opbevare vores bagage gratis ifbm 2-dages udflugt, og da vi fik brug for at booke et værelse bare et halvt døgn inden afrejse kl 22.30, var de meget hjælpsomme ifht en reduceret pris.
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Sereyroith

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Sashank, Gurgaon

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Li Te

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It’s a too bad hotel in every coner.

10/10 – Uitstekend

Jari-Mikko

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A great stay!
The location is excellent because everything is near. There is only a walking distance to the Sword Lake. My room was so quiet that I slept like a baby. Lily at the reception is a wonderful and helpful person, and all the other staff members are nice and friendly, too. Thus, I recommend this hotel!
9 nachten verbleven in november 2023

6/10 – Redelijk

Mark

Reisde met een groep
Positief: Personeel en service
Staff very friendly and supportive. Negatives: Safe did not work, promised repairs never started. Mattress requires a replacement Some mould and paint peeling Positive: Excellent location
4 nachten verbleven in november 2023

10/10 – Uitstekend

Leigh

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Although I did not get the room with patio that I booked, the staff was very accommodating. The staff was awesome in assisting wirh city walking tour and Halong Bay tour. Even helped me in getting black garlic delivered. Will definitely recommend this hotel
7 nachten verbleven in november 2023

8/10 – Goed

Ryuta

1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Nilton, Sydney

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were very helpful and likeable.
1 nacht verbleven in augustus 2023

8/10 – Goed

anders

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Helt okej
Trevlig personal. Centralt läge.
2 nachten verbleven in juli 2023

6/10 – Redelijk

Janine

Reisde met familie en kleine kinderen
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Great location, friendly staff and comfortable beds but the family room was very small, dark and cramped. The safe and TV didn't work and the air conditioning was very very noisy. When we told staff, they said they would look at it tomorrow, but tomorrow never came.
2 nachten verbleven in april 2023

10/10 – Uitstekend

adrian

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2023

8/10 – Goed

HEE JUN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2022

2/10 – Ontzettend slecht

David

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There is really nothing other than the location that I would say that we liked about the property
7 nachten verbleven in september 2022

2/10 – Ontzettend slecht

Taichi

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2022

8/10 – Goed

Paul

2 nachten verbleven in april 2022

2/10 – Ontzettend slecht

THI NGOC DO

1 nacht verbleven in december 2021

8/10 – Goed

Thu Giang

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in december 2020

10/10 – Uitstekend

JIRO, 日本、川西市

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
事前の対応も良く、タクシーの手配も問題有りませんでした。 ホテルのロケーションは観光に最適でした。大聖堂や湖に歩いて行けます。
1 nacht verbleven in maart 2020
Reactie van Anna op 22 mrt 2020
Thank you very much for your Excellent review. We are so proud of being your accommodation in Hanoi. If we can be your address again next time you are in Hanoi, please send us an email. We’ll be sure to save a room for you !  Kind regards

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
二泊予約しました。 一泊目は何故か別のホテルへ回されました。 二泊目は予約したホテルに入れたのですが予約した部屋と違う部屋でした。たしか、追加料金を払って景色が見れるような部屋を予約したはずだったので残念でした。ですが、スタッフの方がフライト時間や現地での買い物などを気にかけてくれとても安心して宿泊できました。
2 nachten verbleven in oktober 2019
Reactie van Anna op 22 mrt 2020
Thank you for your wonderful review. We hope to see you next time you come to Hanoi. Please let us know if there is anything that we can do for you now or in future. You can always contact via email. It was our pleasure to be your home while you was in Hanoi!  Your sincerely

10/10 – Uitstekend

Han

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
가격대비 만족스럽습니다
2020.2월 3박 중간층 발코니방에 묶었습니다. 직원 모두 고객 친절 마인드가 몸에 배어 있습니다. 가끔 살짝 부담스러울 정도지만 아주 맘에 들었습니다. 영어 소통도 원활했습니다. 저가 호텔이다 보니 여행사와 연계하여 관광상품들을 팔아 수익을 더 내려하는 걸로 보이네요. 처음 체크인하면 웰컴쥬스 마시면서 하노이 소개를 하면서 관련 얘기를 합니다. 저는 하노이가 처음도 아니고 자유여행을 추구하는지라 다 거절하였습니다. 더 이상 집요하게 설명하지는 않아 좋았습니다. 2월이면 여기 겨울인데도 방에서 개미가 조금 있습니다. 옆방에 애기가 한밤중에 계속 울어 제대로 잠을 못잤습니다. 보일러 용량이 적은지 뜨거운 물이 시원히 나오진 않네요. 발코니 방이 아니었다면 많이 실망했을겁니다. 다른 방은 창문이 없는 곳도 있어 보입니다. 그럼에도 이 호텔에 좋은 점수를 주고 싶은 이유는 가격대비 하노이에서 이만한 곳이 없기 때문입니다. 여러 리뷰에서 언급되었듯이 조식 및 근처 접근성이 아주 좋습니다. 바로 옆 편의점. 세탁소. 반미, 카페가 다 있어 하루를 정리하기 좋습니다. 조식은 호텔 아래층 카페에서 먹는데 만족스러웠습니다. 매일 330ml 물은 인원수만큼 무료이고 수건도 인원수만큼 매일 갈아줍니다. 제가 이렇게 자세히 쓰는 이유는 이번 하노이 여행에서 에어비엔비로 큰 사기?를 당했고 호텔리뷰가 얼마나 중요한지 절실히 깨달았기 때문입니다. 한국분들 즐거운 하노이 여행하시고 관광지가 다 그렇듯 호갱을 노리는 사람들이 많으니, 잘 알아보시고 즐거운 여행하시기 바랍니다.
3 nachten verbleven in februari 2020
Reactie van Anna op 22 mrt 2020
Thank you for your wonderful review. We hope to see you next time you come to Hanoi. Please let us know if there is anything that we can do for you now or in future. You can always contact via email. It was our pleasure to be your home while you was in Hanoi!  Your sincerely

6/10 – Redelijk

Agnieszka

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Overrated
I think this place is overrated. We stayed in family suite that states to be 45 meters. The room is at most 25 meters. There was a horrible smell of sewege in the room that staff member was trying to convince us was coming from outside. Hardly possible on the 8th floor. Air conditioning was broken and we couldnt use it at all during our stay
3 nachten verbleven in januari 2020

10/10 – Uitstekend

SANGKUN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect experience
Good location not crowded in night. Very kind and helpful staffs. Clean room but sometimes hot shower needs time for working well. Nice breakfast!! 하노이에서 조용한 호텔이고, 위치도 좋아요. 아침은 뷔폐식인데 쌀국수랑 계란요리 주문 돼요. 맛 좋음! 직원 모두 엄청 친절하고, 전체적으로 우수합니다.
3 nachten verbleven in januari 2020

10/10 – Uitstekend

Jinsoo

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2020
Reactie van Anna op 22 mrt 2020
Thank you for your wonderful review. We hope to see you next time you come to Hanoi. Please let us know if there is anything that we can do for you now or in future. You can always contact via email. It was our pleasure to be your home while you was in Hanoi!  Your sincerely

10/10 – Uitstekend

Duncan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quiet time I. hanoi
Stayed 3 nights and ended up extending a couple nights Enjoyed Hanoi while it was quiet, yes Jan 25th Tet 👍 Hotel suited us very well 👍
3 nachten verbleven in januari 2020
Reactie van Anna op 22 mrt 2020
Thank you for your wonderful review. We hope to see you next time you come to Hanoi. Please let us know if there is anything that we can do for you now or in future. You can always contact via email. It was our pleasure to be your home while you was in Hanoi!  Your sincerely

10/10 – Uitstekend

Nicoline Steen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
God placering, god pris og meget venligt personale
Rigtig fint hotel, der opfyldte det vi skulle bruge - et sted at sove med morgenmad og mulighed for opbevaring af bagage. Hotellet er rent og ligger rigtig godt ift. den gamle bydel. Alt er i gåafstand. Morgenmaden var udemærket. Personalet var rigtig søde og hjælpsomme og ovenikøbet ret fine til engelsk. Man får virkelig meget for pengene, vi ville booke det igen.
1 nacht verbleven in januari 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
나름 가성비 괜찮았습니다
걸어서 구시가쪽 돌아볼 수 있는 곳... 친절한 직원.. 저는 혼자 묵었는데 조식 포함에 가성비 좋은 숙소였습니다 닭고기 쌀국수 추가해줘서 좋았습니다
1 nacht verbleven in januari 2020

10/10 – Uitstekend

Bojan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super , tres bien placé, patron excellent,petiti remarque,pour les chambres sans fenêtres à négocier ,mais personnel super , petit dejouner super, proprpte tres bien à conseller
2 nachten verbleven in december 2019
Reactie van Ms Julia op 4 jan 2020
Thank you so much. We appreciate your feedback. We hope you have a great time during the time you stay with us. We are looking forward to welcoming you back again. Best regards, Have a nice day Ms Julia

10/10 – Uitstekend

Ah Mei

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent!
Good Location, friendly and helpful staffs. Room is clean with fully equipped.
1 nacht verbleven in december 2019
Reactie van Ms Julia op 4 jan 2020
Thank you so much. We appreciate your feedback. We hope you have a great time during the time you stay with us. We are looking forward to welcoming you back again. Best regards, Have a nice day Ms Julia

10/10 – Uitstekend

Heemang

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was kind and helpful. I booked this place at 1:30am in desperation and they helped me. The room was perfect and clean, the staff service is the best. The area wakes up early in the morning so it gets noisy. But really quiet during the night time.
1 nacht verbleven in december 2019
Reactie van Ms Julia op 4 jan 2020
Thank you so much. We appreciate your feedback. We hope you have a great time during the time you stay with us. We are looking forward to welcoming you back again. Best regards, Have a nice day Ms Julia

4/10 – Matig

An

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
I don’t think that they ever change the sheet. I found hair on the bed that I haven’t step on. The bathroom doesn’t look clean at all. I could literally hear what people do from the room across from mine. It was noisy and very unpleasant stay. But I would say that this hotel got the best shower I ever had in all the hotel I’ve stayed in Vietnam. They got hot and strong water that lasts. And this hotel is very well located. 5 mins walk to the airport shuttle and kinda in the center of Hanoi...
1 nacht verbleven in december 2019

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
The room was small, there was no window, but the breakfast was very good. The room was small, there was no window, but the breakfast was very good.
2 nachten verbleven in november 2019

8/10 – Goed

Po heung

Positief: Netheid, personeel en service en comfort kamer
The staffs are very helpful. The facilitates are quite nice. However, the construction work began at 6am is unacceptable for me. Besides, the front line reception will be close in the midnight and open at 7 also not convenience for the people arrive Hanoi at midnight. If the hotel can fix out those problem, it would be a perfect experience to live here.
1 nacht verbleven in november 2019

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in november 2019
Reactie van Ms Julia op 4 jan 2020
Thank you so much. We appreciate your feedback. We hope you have a great time during the time you stay with us. We are looking forward to welcoming you back again. Best regards, Have a nice day Ms Julia

10/10 – Uitstekend

KennyNguyen, Amsterdam

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly and helpful staff! Thank you for everything. Would come again next time.
2 nachten verbleven in november 2019
Reactie van Ms Julia op 4 jan 2020
Thank you so much. We appreciate your feedback. We hope you have a great time during the time you stay with us. We are looking forward to welcoming you back again. Best regards, Have a nice day Ms Julia

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
シャワーヘッドの水垢が気になったが 他は完璧でした
2 nachten verbleven in november 2019

8/10 – Goed

Lucas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2019
Reactie van Vision Premier Hotel op 30 okt 2019
Dear Lucas, Thank you so much for your good review, we are very happy to know that you enjoyed your stay with us. We really wish to have another opportunity to welcome you again in Hanoi. Wish you have a nice day! Best regards,

4/10 – Matig

Geverifieerde reiziger

6 nachten verbleven in oktober 2019
Reactie van Anna op 30 okt 2019
Thanks

8/10 – Goed

Velda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent location and unbeatable prices
Friendly staff and excellent location. Not AMAZING breakfast but it’s certainly enough to get your day started. Would go back for sure because the cost is hard to beat!
3 nachten verbleven in oktober 2019
Reactie van Hanoi Vision Premier Hotel op 30 okt 2019
Dear Velda, Thank you so much for your good review, we are very happy to know that you enjoyed your stay with us. We will try to improve breakfast more complete. We really wish to have another opportunity to welcome you again in Hanoi. Wish you have a nice day! Best regards,

10/10 – Uitstekend

liron

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019
Reactie van Tommy op 12 okt 2019
Dear Sir/ Madam, Thank you so much for spending your time on writing feedback for us! It was very kind of you to give us the excellent review. It encourages us to work harder to perfect our service. We wish to have other chances to welcome you back again and again. We do hope that you would recommend our hotel to your friends and family who love to visit Hanoi. Wish you all the best!

2/10 – Ontzettend slecht

Lan

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The hotel accept my booking but when I arrived they don't have room available. Finally I have to find another hotel and trying to contact hotel.com but I couldn't. The hotel look very old and not clean.
1 nacht verbleven in september 2019

10/10 – Uitstekend

LIEN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
服務品質ok
2人房比較小間，其他普通，沒有對外窗戶，房間乾淨，隔音普通，隔壁關門聲走路聲聽的很清楚
1 nacht verbleven in september 2019
Reactie van Vision Premier Team op 2 okt 2019
Dear Sir/ Madam, Thank you so much for spending your time on writing feedback for us! It was very kind of you to give us the excellent review. It encourages us to work harder to perfect our service. We wish to have other chances to welcome you back our hotel. We do hope that you would recommend our hotel to your friends and family who love to visit Hanoi. Wish you all the best!

10/10 – Uitstekend

Fred

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good hotel
Very friendly and attentive staff, tasty breakfast (buffee style) and comfortable room.
1 nacht verbleven in augustus 2019
Reactie van Anna op 24 sep 2019
Dear Fred Thank you very much for your Excellent review. We are so proud of being your accommodation in Hanoi. If we can be your address again next time you are in Hanoi, please send us an email. We’ll be sure to save a room for you !  Kind regards

8/10 – Goed

ken, Kwinana

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The door to our room did not close properly had to lock it to keep it closed. We up graded to a 30sqm room, the main room was 16sqm, the bathroom was 2 and half sqm, and passage way 4sqm that does not add up to 30sqm. We were to have city view from our balcony not on the 2nd floor. The hotel boasts of a restaurant extensive menu professional chef i would not have stayed here if i knew it did not have this.
7 nachten verbleven in augustus 2019
Reactie van Hotel team op 30 aug 2019
Thank you for taking your time to share your experience with us although you have a busy schedule. We are terrible sorry for the experience you had during your stay. However It's seem you have misunderstanding to counting our rooms size All staff really hope your sympathy . Instead of that , we have brand new and mordern facilities inside each room .I think, when you travel The important is clean, nice, comfortable, and fresh fruit of breakfast daily, not important how size exactly of the hotel. As you see in the Old quarter, there are a lot of mini hotel because of narrow area but there are nice room Once again we are really sorry for inconvenience caused you. We really hope to have another chance to have you with us on your next trip to Hanoi. Warmest Regards,