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Beoordelingen van The Regency Hotel Hatyai

3 out of 5
The Regency Hotel Hatyai
23 Prachatiphat Road, Hat Yai, Songkhla

Beoordelingen

6,0
Gastenscore: 10 - Uitstekend. 6 van 95 beoordelingen" "
Gastenscore: 8 - Goed. 31 van 95 beoordelingen" "
Gastenscore: 6 - Redelijk. 24 van 95 beoordelingen" "
Gastenscore: 4 - Matig. 22 van 95 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 95 beoordelingen" "

6,2/10

Netheid

6,0/10

Personeel en service

6,6/10

Voorzieningen

5,4/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

maheantharan, kulim

Reisde met een groep
Positief: Netheid, voorzieningen
No comment
1 nacht verbleven in januari 2024

6/10 – Redelijk

Tam

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The hotel is leaking at the room & refrigerator is also flooding. Meantime, there is no one time toothbrush & toothpaste. The shampoo also not refill & cleaning service is average only. But very convenient to have a bus service, find some food, shopping & this hotel is in the center of the city. Not bad for this hotel.
3 nachten verbleven in december 2023

6/10 – Redelijk

Seng Tuck

10/10 – Uitstekend

Abdullah, SKUDAI

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good stay.
1 nacht verbleven in december 2022

8/10 – Goed

NURHAZIMAH

Positief: Netheid, personeel en service en voorzieningen
2 nachten verbleven in december 2022

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
3 nachten verbleven in december 2019

6/10 – Redelijk

ravi - wasana

1 nacht verbleven in september 2019

4/10 – Matig

Chan

Reisde met een groep
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The lift is too small, cleanliness is below expectation.
3 nachten verbleven in september 2019

4/10 – Matig

AngieTan

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten
Location is ok, but the room is not to the standard. cleanliness is below expectation.
2 nachten verbleven in september 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
Overall pleasant experience
3 nachten verbleven in augustus 2019

10/10 – Uitstekend

Mohd

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
MUST TRY.
AVERAGE. SAFE.COMFORT
2 nachten verbleven in augustus 2019

6/10 – Redelijk

Wilson, Penang

Reisde met familie en kleine kinderen
Positief: Voorzieningen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Always our first choice when we are in Hatyai due to its strategic place n very near to local foodies n shopping mall...Bt this year is a very dissapoiting one...Young/Trainee Staff was rude as hell(Poor English yet the tantrum towards us)....booked 3 rooms n 1 of the room was dirty as hell(I guess it wasnt been stayed for a while..toilet floor were sandy n carpet was dusty)....Overally if they improve,i would come and stay again....
2 nachten verbleven in augustus 2019

8/10 – Goed

Ming

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Location. Place feels dead, no activity at all. Better convert to service apartment.
3 nachten verbleven in juli 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
3d 2nights vacation with family
vacation with family. two rooms booked. The hotel is very well placed at the heart of the city. After you exit from the hotel, there are shops for food, mcdonalds, the lee garden plaza, and the night market (mostly food there, but there are souvenirs too)Make sure you book the royal wing, if you book the other one, it is an old run-down hotel. they have another building and that is much better. Rooms were clean upon entry, and cleaning did a good job on the room as well. however, the receptionist (40s or 50s man) was not friendly, he could not speak in english, and he was quite rude to us as well. a minus in somewhat a perfect hotel.we visited lee gardens plaza hotel, but the lifts were quite confusing, u must know which lift goes where. u might get lost there, like we did. we went to the 33rd floor buffet restaurant, food was okay, but the highlight is the view from up there. even if you are not gonna eat there, just go and have a look at the view, its worth it. right before we checked out, the reception told that the bath tub stopper(the cover that stops water from flowing out), is missing in one of our rooms. but it was a fault by the staff, he did not check properly as the stopper was right there. probably an attempt to get more money out of us. because i have seen some hotels do this to customers to get more money. be alert and make sure everything stays the same when u check out, the same way u checked in.there is a band music at night for relaxation, massage as well
2 nachten verbleven in juni 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2019

8/10 – Goed

Vimala

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
it is good for the price since it is located in the city where you can go shopping and dining. The service is also good. Staff is helpful
1 nacht verbleven in maart 2019

4/10 – Matig

Wendy Gaik Lan

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worse expectation
The overall only the location is fine then other ,the worse is the kettle the bottom of kettle full of rust.
2 nachten verbleven in maart 2019

8/10 – Goed

Geverifieerde reiziger

Can stay for holiday
3 nachten verbleven in maart 2019

8/10 – Goed

Geverifieerde reiziger

3 nachten verbleven in maart 2019

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten
Broken lift doors needed to be fixed.
The doors for one of the two (2) old lifts were spoiled and did not open automatically and safely. They needed to be pushed open when we arrived at the lobby or at our floor. We did not feel safe in this lift. Apart from the lift, everything else was good enough for us.
3 nachten verbleven in maart 2019

4/10 – Matig

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten
Good location but Room is bad
Location is good but too old for the room and not worth for the price we paid.
1 nacht verbleven in september 2018

4/10 – Matig

Roniyo

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Old hotel. Bathroom sink leak causing at floor. Maintenance failed to attend to our request for repair until we return at night & then advised that he could not repair. Receptionist was reluctant to our request to change room but finally did it after repeated request. Won't want to stay at this hotel in future.
3 nachten verbleven in januari 2019

4/10 – Matig

Geverifieerde reiziger

2 nachten verbleven in december 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Staff are not so friendly I come first to check out but she attended someone who came after me Facilities? No iron for clothes..i asked for it but one who attended me just said no service..poor
2 nachten verbleven in december 2018

6/10 – Redelijk

Henry

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The room are smelly with plenty of old stain at the shower curtain. Room furniture is old and time to do major renovation.
2 nachten verbleven in november 2018

8/10 – Goed

Yeoh, Msia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice walking distance to good dining places and shopping.
2 nachten verbleven in december 2018

10/10 – Uitstekend

amsyaitul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2018

4/10 – Matig

HIROSHI

Negatief: Personeel en service
downtown中心で宿泊するには値段安価
Hat Yaiの中心街にい位置しています 値段的にはhotel規模のわりに安価です poolはメンテされてなく環境も悪い マレーの人々はまー日光浴、スイミング しないので　そのまま放置になっている hotel フロントは綺麗であるが　部屋にはいる と　ガッカリする
3 nachten verbleven in december 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Big Room, Nice Hotel!
2 nachten verbleven in december 2018

8/10 – Goed

Daniel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2018

2/10 – Ontzettend slecht

Lim

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not worth the money
The hotel room ought to be demolished/renovated as everything were decade old, not suited 3stars. Shower no water & not even a cheap hair dryer. When I requested for local map, receptionist pointed me out of a door to a tour company. What a hack!
3 nachten verbleven in december 2018

2/10 – Ontzettend slecht

Zaza, kuala lumpur

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The location of the hotel is great. However the hotel service was worst than a budget/low cost hotel. We booked one of the suites (Imperial Suite). The suite was smelly and there was no drinking water provided in the room. Only 2 bath towels and one face towel were provided in the room. To make it worst, the hotel accused us for losing the face towel and refused to return my passport (they held my passport during our stay there). So after 2 hours arguing with the receptionists & the manager (we even offered them to check our luggage and car) they finally return my passport. But the fact that they detained us there for 2 hours for nothing and accused us for stealing their freaking face towel were just unforgivable. After the incident we talked to a guy whom we met there (he works as a tour guide in Hatyai), and he told us that the hotel often have cases like that. And its normal for the hotels to detain you and ask for money for whatever reasons they could find. A terrible way of making money
1 nacht verbleven in november 2018

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in november 2018

4/10 – Matig

Mk, Malaysia

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location but very old furnishings. Dim lightting in room with very old and dusty furniture
1 nacht verbleven in oktober 2018

2/10 – Ontzettend slecht

Soh Kheng

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
hotel is old and dirty
The Reception is extremely rude and unfriendly. They just ignored to help me book a taxi to the airport
2 nachten verbleven in oktober 2018

4/10 – Matig

Bell, Singapore

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Hotel very old.
booked new site hotel they give us old site hotel.
3 nachten verbleven in september 2018

4/10 – Matig

Kuan Teck

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2018

4/10 – Matig

law, Malaysia

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
location hotel at center of city.
location hotel at center of city. convenient for shopping.
1 nacht verbleven in september 2018

4/10 – Matig

Ho, Singapore

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
MIDDLE OF TOWN
Hotel falling apart, very poor maintenance. what more is there to add!
3 nachten verbleven in september 2018

8/10 – Goed

Yuun, Msia

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2018

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2018

2/10 – Ontzettend slecht

FENG YUAN

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Highly not recommended!!!
Highly not recommended!!! Very bad maintained... we booked 6 rooms and 3 rooms are with either air-cond problem or hot water problem. When request to change, staff attitude is terrible... No hair dryer is supplied. Only one lift working which can only carry about 6 people each time...
2 nachten verbleven in juli 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in juli 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Ok hotel excellent & nice. Near to nearby shopping.
1 nacht verbleven in juli 2018

8/10 – Goed

Goh

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best Location Budget Stay
Nice hotel with large bathroom. Location is superb as all food n massage parlour is just around the corner. Wi-Fi is good too. Had stayed here for many times already. Recommended for your stay when in Hatyai. Also 7-11 is just around the corner.
2 nachten verbleven in juni 2018

4/10 – Matig

Janice, Penang

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Good location, staff bad attitude
Good location.. but front desk staff bad attitude, new wing room ... water leaking.. n hotel can't do anything room 1881
1 nacht verbleven in juni 2018

6/10 – Redelijk

kaliner, Malaysia

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Central location
Everything was spoilt in the room! Sink clogged; TV spoilt; bedside light fused; fridge spoilt; hot-con, not aircon But, they upgraded one of my room to a suite
2 nachten verbleven in juni 2018

4/10 – Matig

Abdul

Negatief: Staat van de accommodatie en faciliteiten
Bad stay at the old wing
The website did not say whether we would be staying in the old or new wing.pretty disappointed that we got the room in the old wing which was quite poor.

2/10 – Ontzettend slecht

jays, singapore

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
wifi very bad.staff attitude also very bad.but the location is good .if wifi good maybe I will stay again.
4 nachten verbleven in april 2018