Luxe beddengoed, een bureau, een laptopwerkplek
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Beoordelingen van The Hickstead Hotel

3.5 out of 5
The Hickstead Hotel
Jobs Lane, Bolney, Hickstead, Haywards Heath, England

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 79 van 242 beoordelingen" "
Gastenscore: 8 - Goed. 88 van 242 beoordelingen" "
Gastenscore: 6 - Redelijk. 48 van 242 beoordelingen" "
Gastenscore: 4 - Matig. 21 van 242 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 242 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beetje uit de buurt van winkels maar wel een hele mooie omgeving om te zien en te rusten
5 nachten verbleven in februari 2019
Reactie van Hotel op 20 feb 2019
Thank you for your comments. I am pleased that you enjoyed your stay at the hotel. We look forward to welcoming you back again soon.

10/10 – Uitstekend

wemerson

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Reception Team op 7 mei 2024
Thank you for taking the time to review the hotel and for we are glad that you enjoyed your stay with us. We hope to see you again soon Reception team

8/10 – Goed

Barbara

1 nacht verbleven in april 2024
Reactie van Reception Team op 1 mei 2024
Hi Barbara Thank you for leaving your review, we hope to see you again.

10/10 – Uitstekend

Justin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Hickstead Reception Team op 8 apr 2024
Hello Justin,Thank you for leaving such a positive review. We hope to welcome you back in the future.Many thanks, Hickstead Reception Team.

4/10 – Matig

GARY

1 nacht verbleven in januari 2024

6/10 – Redelijk

John

1 nacht verbleven in december 2023

10/10 – Uitstekend

Amelia

1 nacht verbleven in november 2023

8/10 – Goed

DELTA

2 nachten verbleven in november 2023

10/10 – Uitstekend

Chris

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Reception Team - The Hickstead Hotel op 14 okt 2023
Thank you for your review of the hotel, we hope to see you soon.

10/10 – Uitstekend

Richard

1 nacht verbleven in september 2023
Reactie van Reception Team - The Hickstead Hotel op 3 okt 2023
Good afternoon Richard,I am glad you had an enjoyable stay with us and thank you for giving us a 10 out of 10 rating. we hope to welcome you back again!Many thanks,Reception team.

6/10 – Redelijk

David

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
A Trip Down Memory Lane
My wife and I stayed at this hotel a number of times in the 1990s and, though I'm sure there must have been changes since, it seemed just as it was before. From experience, I know it is a very creaky hotel, so I made sure I was on the first floor and I suggest you do too. It might well not be the case now, but you always knew there was somebody above you when I stayed previously. I haven't been in a hotel for many years where I chose breakfast from a menu and was served it. That added to the time travel feeling. There were only a handful of guests when I went in, so I wonder whether you might have to wait when busy? I certainly didn't, and my breakfast, though not exactly generous in portion, was delicious - good quality food properly cooked. Staff were all very helpful and I have no complaints. There is some refurbishment going on, and if you look past the cosmetics it is comfortable enough. I would say that the premium paid for the convenient location means that while I don't feel cheated, I would not book here if I was looking for value for my money.
1 nacht verbleven in september 2023
Reactie van Reception Team - The Hickstead Hotel op 25 sep 2023
Thank you for your review of the hotel, we are glad to see that you returned again and were happy with the breakfast and the staff. Thank you for all of your recommendations on improvements, we will look into working on these issues. Many Thanks.

10/10 – Uitstekend

Vicky

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fantastic everything about was fantastic
1 nacht verbleven in september 2023
Reactie van Reception Team - The Hickstead Hotel op 17 sep 2023
Good Morning,Thank you for this great score, we hope to welcome you back in the future.Many thanks,Reception team.

10/10 – Uitstekend

Caroline

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van reception supervisor op 7 sep 2023
Good evening Caroline,Thank you for leaving such a kind score. We hope to welcome you back soon.Kind regards,Reception

10/10 – Uitstekend

Timothy

1 nacht verbleven in augustus 2023
Reactie van Reception Team - The Hickstead Hotel op 25 sep 2023
Thank you Timothy for your wonderful review of the hotel. We hope to see you again soon.

8/10 – Goed

Clare

1 nacht verbleven in augustus 2023
Reactie van Reception Team - The Hickstead Hotel op 29 aug 2023
Good afternoon,Thank you for taking the time to rate your stay. we look forward to welcoming you back in the future.Many thanks,The Hickstead hotel

6/10 – Redelijk

Susan

Reisde met partner
1 nacht verbleven in augustus 2023
Reactie van Hickstead Reception Team op 27 aug 2023
Thank you for your review, I hope you enjoyed your stay. Many thanks, The Hickstead Hotel Reception Team.

10/10 – Uitstekend

karen

1 nacht verbleven in augustus 2023
Reactie van Reception supervisor - The Hickstead Hotel op 16 sep 2023
Good morning Karen,Thank you so much for giving us a 5 out of 5 I am glad you enjoyed your stay with us, we hope to welcome you back soon.Kind regards,Reception team.

6/10 – Redelijk

Lorraine

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room had an unpleasant odour, dog in next door room whined and barked. Pillows lumpy and uncomfortable. Decor dated. Bedding dated. Cobwebs. Disappointing for a £90 stay. Won’t book again
1 nacht verbleven in augustus 2023
Reactie van Reception Team - The Hickstead Hotel op 27 aug 2023
Thank you for your review. We apologise that your stay with us was not up to the usual standards and we will endeavour to improve this and take your comments on board. Many thanks.

8/10 – Goed

Candice

1 nacht verbleven in augustus 2023
Reactie van Hickstead Reception Team op 21 aug 2023
Hello Candice, Thank you for taking the time to leave this review of your recent stay here with us. We are glad you enjoyed your stay and hope to welcome you back in the near future. Kind regards, Reception Team

8/10 – Goed

Wendy

1 nacht verbleven in augustus 2023
Reactie van Reception Team - The Hickstead Hotel op 21 aug 2023
Hello Wendy,Thank you for taking the time to leave this review of your recent stay here with us. We are glad you enjoyed your stay and hope to welcome you back in the near future. Kind regards, Reception Team

8/10 – Goed

Adam

Positief: Netheid, personeel en service en voorzieningen
Stayed in the two storey newer annex. Rooms are large. Bed maybe too hard for some. All staff very professional. One gripe was that window handle came off in my hand. Windows do need looking at. No air con but even though warm outside fan provided did the job. Breakfast excellent. Price excellent. Very convenient to pop into Brighton.
3 nachten verbleven in augustus 2023
Reactie van tasha op 12 aug 2023
Hi Adam, Thank you for taking the time to leave us your review, we are glad you enjoyed your stay we us, we will take your feedback and let the team know and look into these issues.we hope to welcome you back to the hotel soon.kind regards Hickstead Hotel Team.

10/10 – Uitstekend

Michaël

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great establishment. Very easy for car-users. Met all of our expectations and was as advertised.
1 nacht verbleven in augustus 2023
Reactie van General Manager op 7 aug 2023
Hello Michael, Thank you for taking the time to leave this review of your stay here with us. We hope to welcome you back to the hotel soon. Kind regards, Kellie

8/10 – Goed

Felicity

1 nacht verbleven in juli 2023
Reactie van Reception Team op 4 aug 2023
Good afternoon,Thank you for taking the time to leave this review. We are glad you had an enjoyable stay and we hope to welcome you back in the future!Kind regards,Hickstead hotel Reception team

10/10 – Uitstekend

Mike

1 nacht verbleven in juli 2023
Reactie van Reception Team - The Hickstead Hotel op 27 jul 2023
Thank you for your positive feedback, we hope to welcome you back soon !Kind regards,

8/10 – Goed

Richard

1 nacht verbleven in juli 2023
Reactie van Reception Team - The Hickstead Hotel op 25 jul 2023
Thank you for your positive feedback, we hope to welcome you back next time.

8/10 – Goed

Wendy

1 nacht verbleven in juli 2023
Reactie van Reception Team - The Hickstead Hotel op 12 jul 2023
Hello Wendy,Thank you so much for taking the time to leave this rating of us. We are so glad you had a nice stay and hope to welcome you back soon !Kind regardsReception team

10/10 – Uitstekend

Finbarr

3 nachten verbleven in juli 2023
Reactie van Reception Team - The Hickstead Hotel op 12 jul 2023
Hello Finbarr,Thank you so much for leaving such a kind rating, we are so glad you had an enjoyable stay with us, and hope to welcome you back soon.Kind regards,Reception Team

8/10 – Goed

Pat

3 nachten verbleven in juni 2023
Reactie van Reception Team - The Hickstead Hotel op 12 jul 2023
Hello Pat,Thank you for leaving the time to leave this rating for us it is much appreciated.We hope to welcome you back soon!Kind regards,Reception team

4/10 – Matig

Corinna

1 nacht verbleven in juni 2023
Reactie van Reception Team - The Hickstead Hotel op 12 jul 2023
Hello Corinna,Thank you for taking the time to leave this score. I am sorry to hear that things didn't go so well for your stay with us. kind regards,Reception team

4/10 – Matig

Charlie

1 nacht verbleven in juni 2023
Reactie van Reception Team - The Hickstead Hotel op 12 jul 2023
Hello Charlie,Thank you for taking the time to leave this score.I am sorry things didn't go so well for your stay.Kind Regards,Reception team

10/10 – Uitstekend

Peter

1 nacht verbleven in juni 2023
Reactie van Reception Team - The Hickstead Hotel op 12 jul 2023
Hello Peter,Thank you for such a nice rating.We look forward to welcoming you back soon!Kind regards,Reception team

10/10 – Uitstekend

Jonathan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Reception Team - The Hickstead Hotel op 21 jun 2023
Hello Jonathan, Thank you for taking the time to leave this review. Also, thank you for leaving us such a great score.We hope to welcome you back to the hotel soon. Kind regards, Reception Team

10/10 – Uitstekend

Caroline

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff were very friendly and helpful. The room was very comfortable and the location is good.
1 nacht verbleven in juni 2023
Reactie van Hickstead Reception Team op 12 jul 2023
Hello, Thank you for such lovely feedback.We look forward to welcoming you back in the future.kind regards,

10/10 – Uitstekend

Anita

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
the multi shampoo, wash liquid could be improved upon
1 nacht verbleven in juni 2023
Reactie van Reception Team - The Hickstead Hotel op 14 jun 2023
Thank you for taking the time to leave your review. Also for your great score. We look forward to welcoming you back in the future. Kind regards, Reception Team.

4/10 – Matig

Alwyn

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van Reception Team - The Hickstead Hotel op 14 jun 2023
Thank you for taking the time to fill in your feedback post-stay review. Kind regards,The Hickstead Hotel - Reception team

8/10 – Goed

Wendy

2 nachten verbleven in mei 2023
Reactie van Reception Team - The Hickstead Hotel op 31 mei 2023
Hello Wendy, Thank you for taking the time to leave this review of your stay. We look forward to welcoming you back again soon. Kind regards, Reception Team

8/10 – Goed

Andrew

3 nachten verbleven in mei 2023
Reactie van Reception Team - The Hickstead Hotel op 26 mei 2023
Hello Andrew, Thank you for taking the time to leave this review of your stay here with us. We hope to welcome you back in the future. Kind regards, Reception Tea,

8/10 – Goed

Simon

1 nacht verbleven in mei 2023
Reactie van Reception Team - The Hickstead Hotel op 14 jun 2023
Thank you for taking the time to leave your review. We look forward to welcoming you back in the future. Kind regards, Reception Team.

8/10 – Goed

Clive

Reisde met huisdieren
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice property, with friendly staff. Very dog-friendly too. Pity there was no option for those like me who had to check-out before the 8am start for breakfast at weekends.
1 nacht verbleven in mei 2023
Reactie van Reception Team - The Hickstead Hotel op 26 mei 2023
Hello Clive, Thank you for taking the time to fill in your review of your recent stay here with us. I am so sorry to hear you couldn't have breakfast with us during your stay. We are more than happy to prepare a continental breakfast or a tale away bag if you are leaving before breakfast starts. Please let us know for future bookings and we can get this ready for you. Look forward to welcoming you back in the future. Kind regards, Hickstead Reception Team

8/10 – Goed

Anthony

1 nacht verbleven in mei 2023
Reactie van Reception Team - The Hickstead Hotel op 14 jun 2023
Thank you for taking the time to leave your review. We look forward to welcoming you back in the future. Kind regards, Reception Team.

10/10 – Uitstekend

Wendy

3 nachten verbleven in mei 2023
Reactie van Reception Team - The Hickstead Hotel op 19 mei 2023
Hello Wendy, Thank you for taking the time to fill in your post-stay review following your stay here with us at The Hickstead. It is great to hear you had an enjoyable stay. We look forward to welcoming you back soon.Kind regards, Reception Team

10/10 – Uitstekend

Robin

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nothing at all it was a lovely hotel we will be coming back again.
2 nachten verbleven in mei 2023
Reactie van Reception Team - The Hickstead Hotel op 19 mei 2023
Hello Robin, Thank you for taking the time to fill in your post-stay review following your stay here with us at The Hickstead. It is great to hear you had an enjoyable stay. We look forward to welcoming you back soon.Kind regards, Reception Team

10/10 – Uitstekend

Rachael

1 nacht verbleven in mei 2023
Reactie van Reception Team - The Hickstead Hotel op 19 mei 2023
Hello Rachael, Thank you for taking the time to fill in your post-stay review following your stay here with us at The Hickstead. It is great to hear you had an enjoyable stay. We look forward to welcoming you back soon.Kind regards, Reception Team

6/10 – Redelijk

Peter

Zakenreiziger
1 nacht verbleven in mei 2023
Reactie van The Hickstead Hotel op 6 mei 2023
Hello Peter ,Thank you for taking the time to leave this feedback following your stay here with us. We Look forward to welcoming you back in the future. Kind regards, Hickstead Reception Team

4/10 – Matig

Rochelle

Zakenreiziger
Positief: Personeel en service, comfort kamer
Negatief: Netheid
Bathroom cleanliness left a lot to be desired.
1 nacht verbleven in april 2023
Reactie van The Hickstead Hotel op 2 mei 2023
Hello Rochelle, Thank you for taking the time to leave this feedback following your stay here with us. I am so sorry to hear we didn't live up to standards during your stay, I will be talking with housekeeping to get to the bottom of these problems and get this rectified for any future stays.Hickstead Reception Team

6/10 – Redelijk

Carol

2 nachten verbleven in april 2023
Reactie van The Hickstead Hotel op 2 mei 2023
Hello Carol,Thank you for taking the time to leave this feedback following your stay here with us. We Look forward to welcoming you back in the future. Kind regards, Hickstead Reception Team

10/10 – Uitstekend

Samantha

1 nacht verbleven in april 2023
Reactie van The Hickstead Hotel op 2 mei 2023
Hello Samantha, Thank you for taking the time to leave this feedback following your stay here with us. Also, thank you so much for your great review.We Look forward to welcoming you back in the future. Kind regards, Hickstead Reception Team

8/10 – Goed

Paul

1 nacht verbleven in april 2023
Reactie van The Hickstead Hotel op 10 apr 2023
Hello Paul, Thank you for taking the time to fill in your post stay review following your stay here with us. We Look forward to welcoming you back to the hotel in the future. Kind regards, The Hickstead Team.

10/10 – Uitstekend

Steven

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2023
Reactie van The Hickstead Hotel op 2 mei 2023
Hello Steven,Thank you for taking the time to leave this feedback following your stay here with us. Also for your great review.We Look forward to welcoming you back in the future. Kind regards, Hickstead Reception Team

8/10 – Goed

Mark

1 nacht verbleven in april 2023
Reactie van The Hickstead Hotel op 2 mei 2023
Hello Mark, Thank you for taking the time to leave this feedback following your stay here with us. We Look forward to welcoming you back in the future. Kind regards, Hickstead Reception Team