Luxe hotels in Hesperia

'What a joke! Expedia "overbooked" us at another unit. So, this cabin was the apparent cabin we were "upgraded" to due to the mix up. Expedia advised me they had spoken to the owners to guarantee the cabin was available. Well, guess what? When we arrived at 4pm with our tired children, melting food and tired feet, there were three men in our reserved cabin. They began to tell us they had this cabin for another night. It was booked!!! Again?? Really Expedia? I believe the owners knew they were...

'Relaxing place to stay.'

'The location is great and centrally located near everything Big Bear has to offer. That said, the property felt under-equipped and poorly maintained. The kitchen item were as cheap as cheap could be and lacked. Several things were broken, such as the toilet seat and blinds. The hot water in the shower was not adequate. Towels, toiletries, were as cheap as kitchen. The bedding, and the bed were not comfortable. This place did not meet the cost. I actually chose to leave before my second night...

'Soooo we arrived on day 1 to find the cabin hadn't been cleaned after the last occupants. Mildew towels on the carpet, etc. After a series of calls, the cleaning crew came in the evening. Soooo on day 2 we returned from a fun day of activities to find a very nice young family had moved in and were occupying the cabin. Yes, double-booked. After another series of calls and texts, they were relocated. Sooo on day 3 we were told the cabin owner was stopping by to get his boat key while we were out...

'The staff was so nice and helpful, and the property was very clean. Needs more shopping options'

'We enjoyed our stay and didn’t have any problems while we were there. This a self-checkin place, so we didn’t meet any staff but everything was well explained and provided in advance that we didn’t need to contact them. The location is also a few minutes from the village, which is very convenient. The one thing that we were not prepared for was the coyote screams in the middle of night, but now that we know how they sound like we won’t be scared next time.'