Hotels in de buurt van Highland Lake (Round Lake)

'Staff and personal were supper nice'

'Bottom sheet had 3 circle spots on it ranging from 2 and half inch down to 1inch. Informed desk and was given sheets and had to change ourselves. Shower had mold spots on soap shelf(3) and base wall had 4inches near drain wall. Was told cant do any comp because booked thru Expedia... Not happy'

'I would like to express my disappointment with my check-in experience. Upon arriving, I waited approximately 35 minutes before receiving assistance, despite calling the front desk multiple times during that period. Additionally, I found the customer service I received from the front desk associate to be unprofessional. While processing my payment, my card initially declined, and instead of handling the situation discreetly, she loudly announced that my card had been declined in front of other...

'Breakfast was minimal.'

'Everything worked well. Good location'

'Overall good the staff were very rude and not helpful'

'Great hot breakfast. Easy check in. Secure area of North Chicago.'

'Family friendly'

'Excelente en todos los sentidos'

'Ruime kamer met een fijn groot bed. Jammer dat de sofa niet was opgemaakt. Het ontbijt was heerlijk en het zwembad was groot en heerlijk warm.'

'The best thing about this hotel is the breakfast. Some of the hallway carpet is not clean and filled with sports. Our sofa pullout mattress was stained with blood and who knows what else. No maintenance person available for several days to address our issues. PLEASE do not stay here. No compensation for my inconveniences.'

'Our room was run down, The tiles in the bathroom were loose. Everything looked dingy and not well maintained. Elevator was not working most of the time, so hauling luggage was more difficult. The pool was absolutely disgusting, it was cloudy and very cold. Hot Tub was not working. Breakfast was typical and not very good. Pay the extra $20 dollars a night for a better hotel.'

'I highly recommend choosing a different place to stay. The room conditions were unacceptable and completely uncleaned. To make matters worse, management refused to allow a room upgrade and denied housekeeping service throughout my multi-night stay, explicitly stating they were prioritizing a large reunion group instead. The front desk staff were incredibly rude and dismissive when I brought up these issues. This was a terrible experience from start to finish, and the hospitality here needs a...

'Prima hotel voor de prijs. Hotel was schoon en er wordt geregeld schoongemaakt. Ontbijt is basic maar goed verzorgd en alles wordt regelmatig aangevuld. Personeel is vriendelijk. '

'There’s was no extra towels. No coffee and it smell bad!'

'This was the worst hotel I have ever stayed in. The air conditioning barely worked. We told the staff about it, and they said they would come fix it, but no one ever did. The room smelled terrible, and there were dead bugs on the floor. The so-called free Wi-Fi didn’t work, and the TV didn’t work either. It even had grocery bags stuffed behind it, which was very strange. At night, there was a lot of yelling. We heard people shouting, “We’re going to call the police if you do not leave,” which...

'our room flooded and we were'

'Wonderful place'