'Overall good the staff were very rude and not helpful'

'Bottom sheet had 3 circle spots on it ranging from 2 and half inch down to 1inch. Informed desk and was given sheets and had to change ourselves. Shower had mold spots on soap shelf(3) and base wall had 4inches near drain wall. Was told cant do any comp because booked thru Expedia... Not happy'

'Staff and personal were supper nice'

'The hotel was unwilling to work with me and my family to allowed my adult son to check in on his own.'

'This was the worst hotel I have ever stayed in. The air conditioning barely worked. We told the staff about it, and they said they would come fix it, but no one ever did. The room smelled terrible, and there were dead bugs on the floor. The so-called free Wi-Fi didn’t work, and the TV didn’t work either. It even had grocery bags stuffed behind it, which was very strange. At night, there was a lot of yelling. We heard people shouting, “We’re going to call the police if you do not leave,” which...

'Breakfast was minimal.'

'Can’t say anything bad about the hotel, only good . The staff was accommodating, diligent, efficient. Rooms that I booked were clean, spacious, and comfortable. Price was excellent for two rooms for me and my families budget. Will definitely stay again!!! Wait almost forgot that continental breakfast was great as well, I would say only thing that was missing was some bacon, other than that it was scrumptious. Kids loved they could make their own waffles with our help of course lol!!!'

'There’s was no extra towels. No coffee and it smell bad!'

'The shower don’t really work we have problems with the toilet. The front desk said that they would give us another room and then claimed they were full when the whole thing was basically empty. The walls are so thin you could hear your neighbors conversations. I obviously wouldn’t recommend anybody stay here unless you’re desperate and on a budget'

'Family friendly'

'Staff was helpful and room were nice clean room.'

'Great hot breakfast. Easy check in. Secure area of North Chicago.'

'Excelente en todos los sentidos'

'The best thing about this hotel is the breakfast. Some of the hallway carpet is not clean and filled with sports. Our sofa pullout mattress was stained with blood and who knows what else. No maintenance person available for several days to address our issues. PLEASE do not stay here. No compensation for my inconveniences.'

'Bedroom had a few issues bed was super soft and not enough pillows. TV wouldn't work correctly. Couldn't use hot tub. Staff wasn't at front desk and pool was closed over the maintenance time.'

'I highly recommend choosing a different place to stay. The room conditions were unacceptable and completely uncleaned. To make matters worse, management refused to allow a room upgrade and denied housekeeping service throughout my multi-night stay, explicitly stating they were prioritizing a large reunion group instead. The front desk staff were incredibly rude and dismissive when I brought up these issues. This was a terrible experience from start to finish, and the hospitality here needs a...

'Prima hotel voor de prijs. Hotel was schoon en er wordt geregeld schoongemaakt. Ontbijt is basic maar goed verzorgd en alles wordt regelmatig aangevuld. Personeel is vriendelijk. '