10/10
Please note that the information on Hotels.com regarding Reception is wrong. There is a 24h reception, no need to call the hotel to arrange check-in.
In Japan, instead of reception, the place to check in is usually called Front or Front desk.
maybe the hotel staff misunderstood.
A bit of English is spoken, Staff tries really hard to help you any way they can.
Only slight minus is that the hotel is old and that between the hotelroom door and the floor there is a 1cm gap so it's a bit noisy.