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Beoordelingen van Blue Diamond Luxury Hotel

3 out of 5
Blue Diamond Luxury Hotel
6B Thi Sach, ben nghe quan 1, Ho Chi Minh City

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 44 van 110 beoordelingen" "
Gastenscore: 8 - Goed. 36 van 110 beoordelingen" "
Gastenscore: 6 - Redelijk. 15 van 110 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 110 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 110 beoordelingen" "

8,0/10

Netheid

8,4/10

Personeel en service

7,2/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

AYAMI

3 nachten verbleven in maart 2024

8/10 – Goed

EIGO

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024

10/10 – Uitstekend

SEUNGMOK

1 nacht verbleven in december 2023

4/10 – Matig

kazufumi

Negatief: Netheid
2 nachten verbleven in december 2023

8/10 – Goed

kazufumi

Positief: Personeel en service
1 nacht verbleven in december 2023

8/10 – Goed

Jasmine

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location wise near Japan street. The hotel staff are helpful.
2 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
El peor hotel del viaje
Pésima experiencia. Los cuartos no tienen ventanas. Son chicos, el excusado está dentro de la ducha. El cesto de la ropa sucia tenía basura de otro huésped. Mandamos a lavar ropa y nos entregaron la blanca completamente manchada. Solamente no nos cobraron el servicio de lavandería y no hicieron nada más por haber echado a perder nuestra ropa. Está cerca se la buena zona pero la calle es horrible. Llena se basura. No tiene nada de lujo. Nunca recomendaría quedarse aquí.
2 nachten verbleven in oktober 2023

6/10 – Redelijk

Akihiko

部屋のレイアウトが良くない。
3 nachten verbleven in augustus 2023

4/10 – Matig

Jay

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
While the foyer and room presented well, the hallways were only dimly lit with no windows or natural light. My room was the Deluxe Double room, which was at the end of the hallway next to a set of stairs that had pipes and rubble strewn across it, and led up to nowhere as they just joined to the roof. My room also had no windows or natural light which created a very comfortable ambiance. Also, the shower head on the roof was damaged and just spurted water out of the front and all over the bathroom. Finally, despite requesting a non smokers room, I was given one with a little smoking closet in the corner. Overall, it wasn’t a great stay and I won’t be returning.
1 nacht verbleven in september 2023

4/10 – Matig

Vi

2 nachten verbleven in augustus 2023

4/10 – Matig

mark

Negatief: Personeel en service
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juli 2023

8/10 – Goed

Go

Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in juni 2023

8/10 – Goed

Akihiko

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
バスルームとベッドルームが同じなのには驚く。
2 nachten verbleven in juni 2023

10/10 – Uitstekend

KATSUYUKI

1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

higashi

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Chris

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great overall experience and very accomadating
2 nachten verbleven in juni 2023

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Good - not appropriate for vegetarians andfamilies
The hotel is good and room service and reception staff is very friendly. However it is not appropriate for family as well as vegetarian tourist due to the following reasons 1) breakfast spread doesn't have any option for vegetarians. All veg / non-veg food is laid out together.. serving spoons are mixed up. Despite informing the staff, they didn't bother to bring fresh non-mixed food for us 2) the staff in the restaurant was not keen on helping vegetarian . We stayed for 4 days. On first day there was no vegetarian option.. atleast they could have made somethings for us on consecutive days.. but they didn't bother. When we requested if they could make something for us... first they flatly refused and then said it will be extra charge - despite the fact that breakfast was included in room price.. and there was no breakfast options for us except bread and butter. 3 - All rooms have glass bathroom... which is totally inappropriate for families. 4 - there are no shower curtains or stands to put shampoo / shower gel in shower area. So when taking shower, entire bathroom gets wet and slippery. I even slipped while trying to get shower gel.
4 nachten verbleven in mei 2023

8/10 – Goed

Hanh

Positief: Netheid, personeel en service
4 nachten verbleven in mei 2023

10/10 – Uitstekend

Cong, Calgary

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The service of this hotel is excellent, convenient location. I will be back here again.
2 nachten verbleven in mei 2023

4/10 – Matig

Katsuhiko

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
シャワー等がトイレ、洗面区画と連続しており、シャワー使用後、不快な思いをした。
5 nachten verbleven in mei 2023

6/10 – Redelijk

JAE WANG

1 nacht verbleven in april 2023

10/10 – Uitstekend

Kheng Long

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place
3 nachten verbleven in maart 2023

8/10 – Goed

Woontim

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in februari 2023

4/10 – Matig

salvatore

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très décevant ...
Nous avons réservé une seule nuit et heureusement. Première fois que nous avons une chambre sans fenêtre, et vraiment cela fait un drôle d'effet. soit disant c'était écrit. Mais après vérification, cela n'est pas précisé pour la chambre de notre choix, une deluxe triple"! Pour certaines chambre en effet c'est indiqué. avec ou sans fenêtre, je n'ai pas trouvé cet hôtel acceuillant dès la réception. et la chambre mérite un bon coup de frais.
1 nacht verbleven in maart 2023

8/10 – Goed

nao

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
歓楽街にもオフィス街にも近く、良かった。
1 nacht verbleven in februari 2023

10/10 – Uitstekend

MASAHIRO

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
朝食のバイキングは品数も豊富で、味も日本人好みで最高でした。機会があれば、また利用したいです。
4 nachten verbleven in februari 2023

10/10 – Uitstekend

Cong

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2023

2/10 – Ontzettend slecht

JENN

Reisde met partner, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Near to japan street

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean, comfortable room, perfect location
Location of the hotel is great. It's close to Little Japan, and walking distance to lots of other places. Staff was friendly and spoke good English. Decent breakfast. Room was clean, and comfortable. Didn't have a window though.
1 nacht verbleven in december 2022

8/10 – Goed

Takeshi, SUWA

Zakenreiziger
Positief: Personeel en service, voorzieningen
細かい部分に疑問は残りますが、 おおむね 良いと思いました。 部屋が広い ですが、値段とくれべると、 少し割高感が有ります。 立地的には非常に良いと思いました。
4 nachten verbleven in december 2022

10/10 – Uitstekend

Yoshiyuki

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2022

10/10 – Uitstekend

Andrei

3 nachten verbleven in november 2022

4/10 – Matig

Yi Lin

1 nacht verbleven in november 2022

4/10 – Matig

Pranay

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
PROS- 1. walkable to most of the important landmarks in District 1. 2. Decent breakfast. 3. Exteriors and lobby is great. CONS- 1. Mouldy walls. 2. No ventilation. 3. Very crampy rooms. 4. Aircon is bad/slow. (And its central). 5. Bathroom/room is weirdly designed, glass bathroom with electronic curtain. 6. Charged 200k VND for a small towel that was stained by me.
2 nachten verbleven in november 2022

10/10 – Uitstekend

Changhwa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
만족
전반적으로 만족합니다
1 nacht verbleven in september 2022
Reactie van Blue Diamond Luxury Manament op 14 sep 2022
Dear Mr. Changhwa,Thank you very much for rating us following your recent stay at the Blue Diamond Luxury Hotel. It was a great pleasure having you with us & we are highly appreciate your valued feedback to continually improve the standard of facilities & service offered to our guests. Please rest assure that we are taking care of each comment from our valued guest and always take action immediately without delay.Hopefully we may have opportunity to welcome you back for a better experience in the nearest future.Yours sincerely,

8/10 – Goed

Mitchell

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in augustus 2022
Reactie van Blue Diamond Luxury Hotel. op 24 aug 2022
Dear Mr/ Mrs. Mitchell,Thank you for taking your time off to give us a review. Regarding the room experience we do apologize for the shortcomings during your stay with us. The Blue Diamond Luxury Hotel always strive to improve ourselves every day to give our honored guests the best experience and I was dismayed to hear that this was not the case for you. Please rest assured that your valued comment has been shared and discussed in details by our management team. Hopefully we may have an opportunity to welcome you back for a better experience in the nearest future.Warmest regards,

10/10 – Uitstekend

Manon

1 nacht verbleven in augustus 2022
Reactie van Blue Diamond Luxury Hotel. op 24 aug 2022
Dear Mr. Manon,Thank you very much for rating us following your recent stay at the Blue Diamond Luxury Hotel. It was a great pleasure having you with us & we are highly appreciate your valued feedback to continually improve the standard of facilities & service offered to our guests. Please rest assure that we are taking care of each comment from our valued guest and always take action immediately without delay.Hopefully we may have opportunity to welcome you back for a better experience in the nearest future.Yours sincerely,

10/10 – Uitstekend

Manon

1 nacht verbleven in augustus 2022
Reactie van Blue Diamond Luxury Hotel. op 24 aug 2022
Dear Mr. Manon,Thank you very much for rating us following your recent stay at the Blue Diamond Luxury Hotel. It was a great pleasure having you with us & we are highly appreciate your valued feedback to continually improve the standard of facilities & service offered to our guests. Please rest assure that we are taking care of each comment from our valued guest and always take action immediately without delay.Hopefully we may have opportunity to welcome you back for a better experience in the nearest future.Yours sincerely,

8/10 – Goed

Peter

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Blue Diamond Hotel
Pleasant accommodation for a short stay. Located at a quieter side of the city centre although still convenient and easy access to amenities and local attractions. Breakfast can be improved though. Would recommend nonetheless
2 nachten verbleven in juni 2022
Reactie van Blue Diamond Luxury Hotel. op 24 aug 2022
Dear Mr. Peter,Thank you very much for rating us following your recent stay at the Blue Diamond Luxury Hotel. It was a great pleasure having you with us & we are highly appreciate your valued feedback to continually improve the standard of facilities & service offered to our guests. Please rest assure that we are taking care of each comment from our valued guest and always take action immediately without delay.Hopefully we may have opportunity to welcome you back for a better experience in the nearest future.Yours sincerely,

10/10 – Uitstekend

MIKIYA

3 nachten verbleven in juni 2022

10/10 – Uitstekend

Changhwa

2 nachten verbleven in juni 2022

10/10 – Uitstekend

Hernan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
there's no better for the price
Very happy with everything the hotel staff are very professional and do speak English, clean and within walking distance to the city center was a very good experience.
2 nachten verbleven in april 2022
Reactie van Blue Diamond Luxury Manament op 9 mei 2022
Dear Mr. Hernan, Thank you very much for rating us following your recent stay at the Blue Diamond Luxury Hotel. It was a great pleasure having you with us & we are highly appreciate your valued feedback to continually improve the standard of facilities & service offered to our guests. Please rest assure that we are taking care of each comment from our valued guest and always take action immediately without delay. Hopefully we may have opportunity to welcome you back for a better experience in the nearest future.

10/10 – Uitstekend

Thuy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Forgot $usd 4.5k cash in the room and came back 3 days to receive everything back.
4 nachten verbleven in april 2022
Reactie van Blue Diamond Luxury Manament op 9 mei 2022
Dear Mr. Thuy, Thank you very much for rating us following your recent stay at the Blue Diamond Luxury Hotel. It was a great pleasure having you with us & we are highly appreciate your valued feedback to continually improve the standard of facilities & service offered to our guests. Please rest assure that we are taking care of each comment from our valued guest and always take action immediately without delay. Hopefully we may have opportunity to welcome you back for a better experience in the nearest future.

8/10 – Goed

R

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I have never stayed in a schizophrenic hotel before but this is definitely one. It is a luxury hotel in many respects, the building is beautiful, the furnishings, the decor, many things make this a really high class hotel. Also, the front desk staff and housekeeping were friendly and helpful. But there were also aspects that I found perplexing. Our room was spacious and beautifully appointed, but it only had a tiny closet with 4 hangers, which also housed the safe, and a tiny minibar with only 4 drinks. There was no ice available in the hotel. There was a great deal of open wall area where they could have included a much bigger closet, but it seemed they chose to focus on appearance rather than usefulness, more like a museum. The bathroom was also a dichotomy. It was beautifully designed with a large tub, shower area, picturesque and glass walls with electric shades. But the design was such that once you used the shower the entire bathroom floor was always wet and slippery, and I nearly fell on more than one occasion. Overall, the staff was very friendly and anxious to help, except for the dining room staff. The included breakfast was less than satisfactory. The food was mediocre at best, and the staff seemed to disdain any eye contact, or any contact at all with guests. They were very good at cleaning tables and washing dishes and that seemed to be their primary focus. Guests often had to request for buffet food to be refilled, and the refills were often cold.
3 nachten verbleven in april 2022
Reactie van Blue Diamond Luxury Manament op 9 mei 2022
Dear Sir/ Madam, Thank you for taking your time off to give us a review. Regarding the room experience we do apologize for the shortcomings during your stay with us. The Blue Diamond Luxury Hotel always strive to improve ourselves every day to give our honored guests the best experience and I was dismayed to hear that this was not the case for you. Please rest assured that your valued comment has been shared and discussed in details by our management team. Hopefully we may have an opportunity to welcome you back for a better experience in the nearest future.

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Smelly and bad service
The entire level was full of cigarettes smells. Receptionist was not helpful and rejected us a spare entry card which make us very inconvenient as we need to arrange who keep the key or pass to Receptionist which we are not very comfortable. Out of so many hotels we stayed before, this is the only hotel that rejected a spare key. Hotel look like a quarantine hotel.
2 nachten verbleven in maart 2022
Reactie van Blue Diamond Luxury Manament op 22 mrt 2022
Dear Mr/Ms, Thank you for taking your time off to give us a review. Regarding the room experience we do apologize for the shortcomings during your stay with us. The Blue Diamond Luxury Hotel always strive to improve ourselves every day to give our honored guests the best experience and I was dismayed to hear that this was not the case for you. Please rest assured that your valued comment has been shared and discussed in details by our management team. Hopefully we may have an opportunity to welcome you back for a better experience in the nearest future. Warmest regards, Blue Diamond Luxury Hotel.

8/10 – Goed

Hsine feng

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2021
Reactie van Blue Diamond Luxury op 7 apr 2021
Thank you !

8/10 – Goed

Hsine feng

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2021
Reactie van Blue Diamond Luxury op 7 apr 2021
Thank you !

8/10 – Goed

Hsine feng

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2021
Reactie van Blue Diamond Luxury op 7 apr 2021
Thank you !

8/10 – Goed

Hsine feng

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2021
Reactie van Blue Diamond Luxury Hotel op 10 mrt 2021
Thank you.