Details aan de buitenkant
Beschikbaarheid controleren

Beoordelingen van Pacific Marina Inn Airport Hotel

2 out of 5
Pacific Marina Inn Airport Hotel
2628 Waiwai Loop, Honolulu, HI

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 549 van 1612 beoordelingen" "
Gastenscore: 8 - Goed. 415 van 1612 beoordelingen" "
Gastenscore: 6 - Redelijk. 313 van 1612 beoordelingen" "
Gastenscore: 4 - Matig. 173 van 1612 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 162 van 1612 beoordelingen" "

7,4/10

Netheid

8,4/10

Personeel en service

6,8/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I like how they treat there customers
1 nacht verbleven in mei 2024

8/10 – Goed

Arthurson

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and friendly staff.
1 nacht verbleven in mei 2024
Reactie van Guest Service Agent op 22 mei 2024
Aloha Arthurson, Thank you for your awesome review. You are amazing and we appreciate you. Come see us again, soon!Mahalo

8/10 – Goed

Cynthia

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Hua

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bed in the room is very soft, the furniture is very old, the room is very damp and smelly, and they added an extra $23.75. I don't know why
1 nacht verbleven in mei 2024
Reactie van Guest Service Agent op 22 mei 2024
Mahalo Hua!

4/10 – Matig

Danielle, Longueuil

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Looks old,need a lot of reconditionning
1 nacht verbleven in mei 2024
Reactie van Guest Service Agent op 22 mei 2024
Aloha Danielle, Thank you for your feedback. Mahalo

10/10 – Uitstekend

Tristan, hilo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
good and awesome job
1 nacht verbleven in mei 2024
Reactie van Guest Service Agent op 22 mei 2024
YAY Tristan! Aloha and Mahalo for your awesome feedback. Come see us again!Mahalo

6/10 – Redelijk

Jasmir Alejandra

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2024
Reactie van Guest Service Agent op 22 mei 2024
Thank you Jasmir for your review. Mahalo!

4/10 – Matig

Tou

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Don’t like because unable to get room after 3:30PM. Like- transportation to and from airport without problem.
1 nacht verbleven in mei 2024
Reactie van Guest Service Agent op 22 mei 2024
Thank you Tou for your feedback. Mahalo!

10/10 – Uitstekend

Arcy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything and front desk was polite and kind
4 nachten verbleven in mei 2024
Reactie van Guest Service Agent op 17 mei 2024
Aloha and welcome back Arcy and 'Ohana!We appreciate your loyalty and look forward to many more memories with you all. Mahalo

6/10 – Redelijk

Diana

Reisde met familie, Reisde met familie en kleine kinderen
If you need a basic place to stay that is close to the airport, this is it. Not many food options nearby and nothing too special about it besides it being close to the airport. Stayed here for one night. Building is a little older.
1 nacht verbleven in mei 2024
Reactie van Guest Service Agent op 22 mei 2024
Thank you Diana for your awesome feedback. We appreciate your business and look forward to many more memories with you. Mahalo

6/10 – Redelijk

Rosaleen

Positief: Netheid, personeel en service
It's a bit dated but very nice staff and had good food. great location close to airport. handy airport shuttles.
1 nacht verbleven in mei 2024
Reactie van Guest Service Agent op 22 mei 2024
Aloha Rosaleen, Thank you for your kind words for our staff. You take care and we'll see you again, soon!Mahalo

6/10 – Redelijk

Anthony, Weno Chuuk

Reisde met familie
Positief: Personeel en service, voorzieningen
Front desk clerk was very helpful and friendly
1 nacht verbleven in mei 2024
Reactie van Guest Service Agent op 16 mei 2024
Thank you Anthony for your feedback. We're always here to help. Take care and see you again!Mahalo

8/10 – Goed

Lori

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Price reasonable Good location. Noisey.
3 nachten verbleven in mei 2024
Reactie van Guest Service Agent op 15 mei 2024
Aloha Lori, Thank you for your review. Take care and see you again!Mahalo

6/10 – Redelijk

Faheem

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
Very old and basic with delipated bathroom and other
1 nacht verbleven in april 2024
Reactie van Guest Service Agent op 15 mei 2024
Aloha Faheem, Thank you for your review. Take care and see you again!Mahalo

6/10 – Redelijk

Caroldean, Lihuw

Positief: Personeel en service
1 nacht verbleven in mei 2024
Reactie van Guest Service Agent op 15 mei 2024
Aloha Caroldean, Thank you for your review. See you again soon!Mahalo

10/10 – Uitstekend

Olivia

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Affordable clean and convenient. Good customer service.
1 nacht verbleven in mei 2024
Reactie van Guest Service Agent op 13 mei 2024
Aloha Olivia,Thank you for your review and feedback.We are glad you enjoyed your stay with us.We hope to see you again soon!Mahalo!

6/10 – Redelijk

Maria

Reisde met familie
Nothing. Kept getting locked out of our room. Staff had their family and friends having out at the pool the whole day every day making alot of noise. And my younger brother had their own room above ours and we both had our do not disturb card out, and staff still went into his room.
6 nachten verbleven in mei 2024
Reactie van Guest Service Agent op 10 mei 2024
Aloha Maria, We will look into this matter. Mahalo

10/10 – Uitstekend

Grace

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff were very kind and helpful. Just know you need to call hotel shuttle again after you get to the P4 location that they will tell you about on your first call to them
1 nacht verbleven in mei 2024
Reactie van Guest Service Agent op 9 mei 2024
Aloha Grace, Thank you for your feedback and taking the time to share with us. Can't wait to welcome you back!Mahalo

8/10 – Goed

Amal

Zakenreiziger
Positief: Netheid, personeel en service
Staff are so friendly and always there to assist. Thank you for being so awesome
1 nacht verbleven in mei 2024
Reactie van Guest Service Agent op 9 mei 2024
Thank you so much Amal for your wonderful feedback. Come see us again soon!Mahalo

2/10 – Ontzettend slecht

JEAN MARIE

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Vieux délabré Un désenchantement total je n’y retournerai jamais
2 nachten verbleven in april 2024
Reactie van Guest Service Agent op 6 mei 2024
Aloha Jean Marie,Thank you for your review and feedback.We apologize that you did not like your stay here at our Hotel.We are currently working on fixing things one problem at a time, but it will get done.Mahalo and we hope you have a good day.

6/10 – Redelijk

Lavia

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
This hotel needs a lot of attention/ renovation. The room was very small and needs a lot of cleaning. The pillow case has stains on it. Serious attention for safety reasons is needed in every parts of this building.
6 nachten verbleven in maart 2024
Reactie van Guest Service Agent op 6 mei 2024
Aloha Lavia,We thank you for your review and feedback.We apologize for the inconveniences you experienced.Our Hotel is slowly, but surely, working on fixing these problems one by one.Mahalo and have a good day.

6/10 – Redelijk

Lori

Workers were very helpfulù
1 nacht verbleven in april 2024
Reactie van Guest Service Agent op 4 mei 2024
Aloha Lori,Thank you for your review and feedback.We are glad you thought our Staff was very helpful.Mahalo and have a good day!

4/10 – Matig

Cody, Cave City

Negatief: Netheid, personeel en service
3 nachten verbleven in april 2024
Reactie van Guest Service Agent op 4 mei 2024
Aloha Cody,Thank you for your review.We apologize your stay was not up to standard.We hope you have a good day!

4/10 – Matig

Melissa

Reisde met een groep
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Needs updated. Air conditioner above bed barely kept the room cool. The room has been painted a 100 times and spot plastered. Rusted railing. Put a $250 hold on my card. There was nothing in the room worth $250. Shower pressure good. Bed comfortable.
1 nacht verbleven in april 2024
Reactie van Guest Service Agent op 3 mei 2024
Aloha Melissa,Thank you for your review and feedback.We are currently working on some of the problems you mentioned. Though, we are glad that you liked the Shower and that the Bed was comfortable.Mahalo and have a good day!

4/10 – Matig

James

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No bag for ice bucket. 30 minutes to check in. The room looked it was a hostel
1 nacht verbleven in april 2024
Reactie van Guest Service Agent op 2 mei 2024
Aloha James, Bags are located at the Front Desk. During check in time, we get very busy. You take care and come see us again soon!Mahalo

6/10 – Redelijk

Lynette

Reisde met een groep
Positief: Netheid, personeel en service
Such an industrial area there is no public transport and no dining options for breakfast Check in was at 3pm so long queue and lovely friendly staff were expected to multi task which made things exceptionally slow when you are tired Staff were amazing serving in shop, checking in and answering telephone enquires, retrieving luggage .. Still happy and friendly so a 5 star for them
1 nacht verbleven in april 2024
Reactie van Guest Service Agent op 2 mei 2024
YAY Lynette, Our staff are truly amazing. Take care and see you again!Mahalo

6/10 – Redelijk

shinji

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen
Shower pleasure is so low
3 nachten verbleven in april 2024
Reactie van Guest Service Agent op 2 mei 2024
Aloha Shinji and thank you for bringing this to our attention. We'll see you again, hopefully soon!Mahalo

6/10 – Redelijk

Holly, Palmer

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
I’m super disappointed in this place for the amount I spent. Staff were very nice. I was charged a resort fee for the shuttle and pool but when I asked for pool towels, they told me they didn't provide pool towels and I needed to use my room towels. Well I was only given 2 tiny stained towels and I still needed to shower before going back to the airport. They did give me 2 more towels after telling them it was super inappropriate to pay so much for a resort fee to be treated this way. I still can’t believe I spent $200 for such a worn down hotel, tiny room, tiny bathroom I could barely turn around in.
1 nacht verbleven in april 2024
Reactie van Guest Service Agent op 30 apr 2024
Aloha Holly,Thank you for your review and feedback.We apologize if you feel unsatisfied with your stay here.Our Hotel Amenity Fee is listed at 23.59. If you are talking about the Security Deposit of 250, then it has already been released, since there were no damages found in the room, and should be returned back to your Card within 5-7 business days.Please make sure to give us a call if it hasn't returned within 5-7 business days.Have a good day.

8/10 – Goed

KAORI

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient with free shuttle to and from airport. Clean and very comfy bed and nice hot shower! Was perfect stay for our transit visit in Honolulu!
1 nacht verbleven in april 2024
Reactie van Guest Service Agent op 28 apr 2024
Aloha Kaori, Thank you for your review. Take care and come see us again soon!Mahalo

10/10 – Uitstekend

Utpal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good accommodation at reasonable price.
4 nachten verbleven in april 2024
Reactie van Guest Service Agent op 28 apr 2024
Aloha Utpal,Thank you for your review and feedback.We hope to see you again soon, Mahalo!

10/10 – Uitstekend

Danika

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was friendly and helpful.
1 nacht verbleven in april 2024
Reactie van Guest Service Agent op 27 apr 2024
Aloha Danika,Thank you for the review and feedback.We are glad our staff was helpful during your stay here.Mahalo and have a good day!

8/10 – Goed

Sharon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Appreciated the airport shuttle and the mini store on site.
1 nacht verbleven in april 2024
Reactie van Guest Service Agent op 27 apr 2024
Aloha Sharon,Thank you for your review and feedback.We are glad you enjoyed using our Shuttle and Mini-Store.We hope you have a good day and safe travels!

8/10 – Goed

Sharon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the airport shuttle and their little store had very good variety and prices.
1 nacht verbleven in april 2024
Reactie van Guest Service Agent op 26 apr 2024
Aloha Sharon, We appreciate your feedback. Come see us again soon!Mahalo

10/10 – Uitstekend

Cheryllynn

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Finding Parking
1 nacht verbleven in april 2024
Reactie van Guest Service Agent op 26 apr 2024
Mahalo Cheryllynn! We'll see you again. Take Care!

4/10 – Matig

Karla

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Very noisy, air conditioner unit, air traffic. Floors were dirty in room and bathroom.
1 nacht verbleven in april 2024
Reactie van Guest Service Agent op 26 apr 2024
Aloha Karla, Thank you for your feedback. We will follow up with this. Mahalo

10/10 – Uitstekend

Arcy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything
1 nacht verbleven in april 2024
Reactie van Guest Service Agent op 24 apr 2024
Thank you so much for your loyalty. We look forward to many more memories!Aloha and Mahalo, always!

10/10 – Uitstekend

Mark

Positief: Personeel en service
The hotel is right next to the airport. There are very very few restaurants or stores around this location. It was nice to have a shuttle to pick you up from the airport and take you back to the airport.
1 nacht verbleven in april 2024
Reactie van Guest Service Agent op 23 apr 2024
Aloha Mark,Thank you for your review and feedback.We are happy to hear that you enjoyed using our Shuttle Service.Mahalo and we hope you have a good day!

10/10 – Uitstekend

Tony

Reisde met familie
The room we stayed in needed to be renovated.
1 nacht verbleven in april 2024
Reactie van Guest Service Agent op 23 apr 2024
Aloha Tony,Thank you for your review and feedback. We are currently tackling this problem a room at a time.Mahalo and have a good day!

8/10 – Goed

KRISLYNN

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Cute budget friendly hotel. What they lack of the big resort properties they more than make up for with wonderful family oriented staff and convenient location. Hotel might become too noisy once the rail starts up, so enjoy it now!
1 nacht verbleven in april 2024
Reactie van Guest Service Agent op 23 apr 2024
Aloha Krislynn,Thank you for your review and feedback.We are glad you enjoyed your stay, especially the quirky personalities of our Staff.We are also hoping the Rail doesn't affect us as much in the future.Mahalo and have a good day!

10/10 – Uitstekend

Ginny

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was well taken care of
2 nachten verbleven in april 2024
Reactie van Guest Service Agent op 23 apr 2024
Aloha Ginny,Thank you for your review and feedback.We are glad you enjoyed your stay with us.Mahalo and have a good day!

6/10 – Redelijk

Andrew, Arlington

2 nachten verbleven in april 2024
Reactie van Guest Service Agent op 12 mei 2024
Mahalo Andrew for your review. 'A Hui Hou'!

10/10 – Uitstekend

Arcy

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Everything
2 nachten verbleven in april 2024
Reactie van Guest Service Agent op 22 apr 2024
Aloha Arcy,We thank you for your review. We are glad you enjoyed your stay with us!Mahalo and we hope to see you again soon!

8/10 – Goed

Jeff

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Emphasis on the easy parking; right across from my room! Hotels such as the Waikiki Heritage should take note. Also, from staff was knowledgeable, courteous & friendly ( had a young woman'think her name may've been Ivy). Again thinls tjst apparently from deak women at Waikiki Heritage know nothing about! NOTHING! Ohhh, how i anxiously await the oppoto do thos same survey against the Waikiki Heritage :/
1 nacht verbleven in april 2024
Reactie van Guest Service Agent op 23 apr 2024
Aloha Jeff,Thank you for your review and feedback.We are glad you enjoyed your stay with us, the convenient parking lot, and the diverse staff we have employed.Mahalo and have a good day!

8/10 – Goed

Roland

Reisde met een groep
Needs some repairs and thorough cleaning.
1 nacht verbleven in april 2024
Reactie van Guest Service Agent op 21 apr 2024
Aloha Roland, Take care, thank you for your review. Mahalo

10/10 – Uitstekend

backson

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient
1 nacht verbleven in april 2024
Reactie van Guest Service Agent op 21 apr 2024
Aloha Backson, Yes, we are conveniently located to everything :) See you again, Mahalo!

4/10 – Matig

Makoto

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This property is no more than a street-side motel.
1 nacht verbleven in april 2024
Reactie van Guest Service Agent op 21 apr 2024
Aloha Makoto, Take care and see you again!Mahalo

8/10 – Goed

Cen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
nice place to live, cheap and clean .
3 nachten verbleven in april 2024
Reactie van Guest Service Agent op 21 apr 2024
Aloha Cen, We definitely have unbeatable prices. You take care and we look forward to welcoming you back!Mahalo

2/10 – Ontzettend slecht

Andrew

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Horrible! Will never stay again.
1 nacht verbleven in april 2024
Reactie van Guest Service Agent op 19 apr 2024
Aloha Andrew, Our records indicate that you did not check in. You may have mistaken us for another hotel. You take care. Mahalo

10/10 – Uitstekend

George

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Guest Service Agent op 19 apr 2024
Aloha George, Much Mahalo for your awesome 5-Star review. You take care and see you again soon!Mahalo

4/10 – Matig

Fahd

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The property charges extra fees upon check in that are not included in Expedia price. They call it a “facilities charge” or something along that line. They also up charged me at the shop that’s connected to the desk and charge a 250$ hold on your card as a deposit. Overall it’s a place where I felt they were trying to scam me out of random dollars, it felt shady and not upfront. The property condition is rusty and sticky, even in the rooms. The AC doesn’t work well and there are very limited outlets to charge up. The best part was the shuttle to and from The airport, this place is fine if you have a layover but the shadiness made me feel it would be better to avoid.
1 nacht verbleven in april 2024
Reactie van Guest Service Agent op 19 apr 2024
Aloha Fahd, Our amenity fee is mentioned on the Expedia website. Also on the Expedia site, information of how much we authorize for security deposit. Please let us know if there is anything else we can clarify for you. You take care and hope to welcome you back!Mahalo