Kamer, 2 tweepersoonsbedden | Een bureau, gratis wifi, beddengoed

Beoordelingen van OYO Hotel Channelview I-10

2 out of 5
OYO Hotel Channelview I-10
15613 East Fwy, Channelview, TX

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 22 van 70 beoordelingen" "
Gastenscore: 8 - Goed. 14 van 70 beoordelingen" "
Gastenscore: 6 - Redelijk. 13 van 70 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 70 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 13 van 70 beoordelingen" "

6,6/10

Netheid

7,2/10

Personeel en service

5,8/10

Voorzieningen

6,2/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Scott

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Needs maintenance and new furniture. Everything is run down and broke. Even though it’s cheap; it’s still not worth the money…
7 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Eddie

1 nacht verbleven in april 2024
Reactie van Barbara op 2 mei 2024
Sorry for the inconvenience, Eddie! We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Barbara

4/10 – Matig

Tommy

Zakenreiziger
Negatief: Netheid, personeel en service en voorzieningen
Old
2 nachten verbleven in maart 2024
Reactie van Barbara op 2 mei 2024
Hello, Tommy! We are sorry for the trouble caused. Your feedback has been duly noted, and we will continue to make every effort to ensure more enhanced service. Regards, Barbara

2/10 – Ontzettend slecht

Jonathan

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would not answer the front desk to issue a refund for the Expedia agent. Then when I get there I don't have any rooms available until 3 but check in is at 11. So make me pay an extra $20 for early check in but none of the rooms with smoking had working electronics so we was told to just smoke in the non smoking room. Seriously needs an audit. Cannot believe this establishment is an official business entity.
1 nacht verbleven in maart 2024
Reactie van Tim op 2 mei 2024
Hi, Jonathan! We are very sorry that you have had an uncomfortable experience with us. Cleanliness is something about which we are particular and can not compromise, of course, we never want our visitors to face these problems. Thank you for raising this problem, and be assured that we will take this up and address it immediately. In case something else please contact us. Regards, Tim

4/10 – Matig

LaTonya

Negatief: Personeel en service, voorzieningen
When I first arrived to the property and and registered for my room. It was quiet, but as soon as I went into my room to try and lay down and close my eyes for a minute to rest, I heard all kind of noises yelling, cursing door slamming and I said oh my God what have I gotten myself into? I went, and I told the front desk asked them. Could I get my money back since I just checked in less than 15 minutes ago he said no bed pillows everything smells like smoke. I got a smoking room, but I smoke cigarettes and the whole complex smell like marijuana and that really upset me due to my job the room that I was in smelled like a ton step outside and smell a ton of marijuana on the property. I wouldn’t suggest this place especially if you have children. Oh there were also dogs barking and going on.
1 nacht verbleven in maart 2024
Reactie van Noah op 2 mei 2024
Hi, LaTonya! Please accept our sincere apologies for the disappointment caused. We agree that the lack of cleanliness is highly unacceptable. So we request you to please take this as an off case since we are thoroughly fixated over cleanliness and is one of our basic aspects under consideration to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this issue. Have a great day ahead. Regards, Noah

2/10 – Ontzettend slecht

Raveen

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just nasty rooms

4/10 – Matig

Jessica

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Do not recommend.
Front desk clerk was very unfriendly. The room had a funky odor, the fitted sheet had an old burn hole from what looked like a cigarette. There was paint peeling from the ceiling, people in one side argued well into the night, past 1 AM. On the other side was a dog baking. The mattresses were old and not at all supportive. The cold tap water at the sink was hot. The hot water was even hotter, the shower had the cheapest shower head that i have ever seen and the bathroom was so small you could even get dressed in there without putting one for in the tub. The cost of the room was way too high for the quality.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Mario

3 nachten verbleven in augustus 2023
Reactie van Ammy op 4 mei 2024
We appreciate your positive rating, Mario! We take pride in providing our guests with a great experience. Regards, Tim.

6/10 – Redelijk

Nicole

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Negatief: Netheid
I have stayed here on a couple occasions and they could use improvement in the way they clean the rooms. Howevr I love the place and still will go back.. if you want to peace and quiet and a safe environment for your children then this is the place to be they even got a little yard. I have nothing bad to say about the hotel in general it's reasonably priced very convenient with lots of parking and close to stores. The gentleman who works up front is amazing always has been never a bad experience with him the wife is another story. She was rude and disrespectful towards me when I was checking in and was accusing me of having someone in my room that was not aloud there when I told her 1000 times that it was just me.. long story short called me a liar that she supposedly seen on camera her coming to my room i have no idea but that I would have to leave not get refunded they would never honor the price that I was paying again just straight up rude. But I seen the lady she was talking about walking to the hotel and grabbing her things from outside probably embarrassed for how she was acting towards me. But never got a apology cause I was telling the truth and I didn't know that women. I'm sure she's a great person but her customer service is awful so watch for her.. but like I said for the price you pay you ain't going to find nothing better the hotel is amazing don't let my opinion stuff anybody from checking this place out it'll be worth it.
1 nacht verbleven in augustus 2023
Reactie van Joey op 11 sep 2023
Hi, Nicole! We are elated to know that you liked our services. Regards, Joey

10/10 – Uitstekend

Oscar

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
✨️✨️
1 nacht verbleven in juli 2023

8/10 – Goed

Veronica

Reisde met partner
For the price it was convenient. Bathroom clogged the place only had 1 plunger. The office called the room but phone wasn't working. Clean but there were birds nesting in the outside vent.
2 nachten verbleven in juli 2023
Reactie van Ammy op 15 jul 2023
Thanks for the positive rating, Veronica! Hope to welcome you again soon. Regards, Noah.

2/10 – Ontzettend slecht

Candace

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I booked and paid with my credit card I was refused cleaning services and was denied a refund through the property the staff is very unprofessional and rude the rooms are dirty and unsanitary.
1 nacht verbleven in juni 2023
Reactie van Tim op 30 jun 2023
We are sorry to stay turned out to be an average one, Candace! We have checked the reviews and the problems within our services that have bothered you, and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Tim

4/10 – Matig

Lorena

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
I had to clean my bed sheets from bunch of hair on both sides of the bed. It felt like they rolled sheets up after previus guests and never changed them for a new check-in. I slept in my own clothes for safety. No jokes.
Reactie van Charles op 26 jun 2023
Sorry for the inconvenience, Lorena! We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Charles

6/10 – Redelijk

Eli

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was great and property was good. There wasn’t any hot water for the sink or shower
2 nachten verbleven in mei 2023
Reactie van Rosy op 18 mei 2023
Sorry for the hassle you faced, Eli! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Rosy

8/10 – Goed

Jonathan

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2023
Reactie van Noah op 24 mei 2023
Thank you for your appreciation, Jonathan! We hope to give you a consistent service every time. Regards, Noah

10/10 – Uitstekend

Julio

Reisde met partner, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exelent management and rooms very clean
2 nachten verbleven in april 2023
Reactie van Ammy op 4 mei 2023
Hi, Julio! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 – Uitstekend

Nicole

1 nacht verbleven in april 2023
Reactie van Ammy op 4 mei 2023
Thanks for the positive rating, Nicole! Hope to welcome you again soon. Regards, Noah.

10/10 – Uitstekend

Byron

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything is on point
7 nachten verbleven in maart 2023
Reactie van Eva op 6 apr 2023
Hey, Byron! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Eva

6/10 – Redelijk

Jennifer

Zakenreiziger, Reisde met familie
Positief: Personeel en service, voorzieningen
Staff was nice and in no way am I trying to be rude or anything but I was bit by a bug on the bed, the pillowcases from both beds had dirt stains & someone else received a key to my room and they opened the door. I didn't make a big deal about any of these issues but if it was another person I know they would've demanded a refund.
Reactie van Ammy op 14 feb 2023
Apologies for the problems you had faced, Jennifer! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 – Ontzettend slecht

RICHARD

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Terrible muy sucio y viejo Las fotos engañan
1 nacht verbleven in februari 2023
Reactie van Ammy op 14 feb 2023
Hola, Richard. Sentimos las molestias ocasionadas. Nos gustaría darle las gracias por compartir tan valiosos comentarios. Definitivamente podemos trabajar en ello para asegurarnos de que su próxima estancia resulte ser impresionante. Saludos, Tim.

6/10 – Redelijk

Celia

2/10 – Ontzettend slecht

Daniela

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2022

8/10 – Goed

angel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pretty decent
It was decent. I was less there overnight, less than 24 hours so it served the purpose of what I needed it to. Bed could’ve been more comfortable as it was a little sunken in. It’s an older hotel but it was good enough for the night.
1 nacht verbleven in november 2022
Reactie van Ammy op 19 nov 2022
Hi, Angel! Thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Noah

2/10 – Ontzettend slecht

Elena

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dirty
1 nacht verbleven in oktober 2022
Reactie van Ava op 11 nov 2022
Hi, Elena! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Ava

6/10 – Redelijk

Elena

Zakenreiziger, Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Old old very old smell
2 nachten verbleven in oktober 2022
Reactie van Ava op 11 nov 2022
Hi, Elena! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ava

10/10 – Uitstekend

Cirilo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All good
1 nacht verbleven in september 2022
Reactie van Jacob op 26 sep 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Jacob

2/10 – Ontzettend slecht

Kazandra

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2022
Reactie van Terry op 26 sep 2022
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Terry

8/10 – Goed

Janis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2022
Reactie van Jane op 29 aug 2022
We appreciate your positive rating, Janis! We do take pride to serve our guests an amazing experience. Regards, Jane!

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Stay away
This is in a VERY bad part of town. Prostitutes hanging around the building and more. Very unsafe — stay away.
1 nacht verbleven in augustus 2022
Reactie van Jon op 29 aug 2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Jon

2/10 – Ontzettend slecht

Sharae

Reisde met huisdieren, Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Broken chair, mold smelling ac, cigarette burned sheets, the room was awful but the front desk people were very nice
14 nachten verbleven in juli 2022
Reactie van Ammy op 27 jul 2022
Apologies for the problems you had faced, Sharae! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

6/10 – Redelijk

Rodney

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2022
Reactie van Ammy op 24 jul 2022
Hi, Rodney! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

6/10 – Redelijk

Lexy

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Gold diggers
First off the worker used my debit card and charged me right at 3pm before i even checked in!!! I was out shopping and I seen my card decline bc I was going to pay my room in cash at the property and the worker had the audacity to try charging my account before i didnt show up right at 3 pm to check in 👎👎 And also the breakfeat is only cereal like wowww….. room was pretty for a motel or inn
1 nacht verbleven in juli 2022
Reactie van Ammy op 11 jul 2022
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel stay!
Things went well! The room was nice and clean, an in the morning the attendant offered me new towels which I appreciated! This was a great hotel stay, an I liked the plethora of channels to choose from to relax and chill! Also theirs an abundant selection of restaurants to choose from! Over all 5 stars!!
2 nachten verbleven in juni 2022
Reactie van jann op 11 jul 2022
Thanks for rating us, Daniel! Your review made our day. We hope to delight you with our services. Regards, Jane!

8/10 – Goed

Dominique

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2022
Reactie van Christina op 26 jun 2022
Hi, Dominique! Thanks a lot for staying with us. Hope to host you soon. Looking forward to your continuous love and support. Regards, Christina!

8/10 – Goed

Brandon

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
El precio fue bastante justo pero la maquina de sodas tenia solo una opcion.
1 nacht verbleven in mei 2022
Reactie van Simon op 11 jun 2022
Thanks for the positive rating, Brandon! Hope to welcome you again soon. Regards, Simon

6/10 – Redelijk

Louis

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The property was very run down. It was clean though. But the amount of fly infestation was concerning
3 nachten verbleven in mei 2022
Reactie van Simon op 29 jun 2022
Hi, Louis! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Simon

2/10 – Ontzettend slecht

Starlynn

Reisde met huisdieren, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My stay here was a total rip off this hotel looked nothing like its photos. It's a fraud this hotel looked like something out of a horror movie. They had prostitutes in and out of the hotel all hours of the night the rooms were sooo nasty like literally there was caked up dirt all over the floor like they don't know how to clean it. The shower water smelled like mold and on top that it made your body feel like slime. My family was soooooo uncomfortable. Not to mention all the drunk men looking at 12 year old daughter like a piece of meat. Never again and I really want my money back because yall have a false advertisement up I expect the room that I pay for to at least look like the one that your website said I was renting but no the locks on the door was broken it looked like some one kicked the door in for real. This place is so so very unprofessional and dirty. I didn't even want to sleep under the blankets there was roaches and flies everywhere and on top that I had to pay 10 dollars for my dog to stay in the room with me but honestly we would have done better just sleeping in our car.
1 nacht verbleven in mei 2022
Reactie van Jane op 23 jun 2022
Sorry for the hassle you faced, Starlynn! We have marked a note for the experience you had this time. Rest be assured, that we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good 1 night stay
Stay was good for 1 night. No problems.
1 nacht verbleven in mei 2022
Reactie van Ammy op 14 mei 2022
Hi, Kristie! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

10/10 – Uitstekend

Shawn

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in mei 2022
Reactie van Ammy op 14 mei 2022
Thanks for the positive rating, Shawn! Hope to welcome you again soon. Regards, Amelia.

8/10 – Goed

HUNG DAE

Zakenreiziger, Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff is great.
1 nacht verbleven in mei 2022
Reactie van Ammy op 14 mei 2022
Thank you for your appreciation. We hope to give you a consistent service every time. Regards, Amelia.

6/10 – Redelijk

Marty

2 nachten verbleven in april 2022

8/10 – Goed

Jemera

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Though we didn’t get what we wanted (we booked a non-smithing room) but the staff esp.the owner was so nice and very friendly and the room was very clean.
1 nacht verbleven in april 2022
Reactie van Cheshta op 28 apr 2022
Hi, Jemera! Thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Ivy

2/10 – Ontzettend slecht

Meagan

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was nothing like the pictures we had to leave!
2 nachten verbleven in april 2022
Reactie van Cheshta op 3 mei 2022
Hi, Meagan! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy

10/10 – Uitstekend

Xan

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly and the office staff helped make us feel safe
2 nachten verbleven in april 2022
Reactie van Cheshta op 12 apr 2022
Thank you for rating us with such awesome words, Xan! We will strive to keep up with your expectations always. Regards, Ivy

4/10 – Matig

Crystal

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2022
Reactie van Jason op 11 apr 2022
Hi Crystal, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Jason

8/10 – Goed

Brianna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything was excellent except for the large crack underneath the door.
1 nacht verbleven in maart 2022
Reactie van Jackson op 22 mrt 2022
Thank you for rating us, Brianna. We have duly noted your feedback and ensure better services in the future. Regards, Jackson

10/10 – Uitstekend

Heather

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2022
Reactie van Ammy op 15 mrt 2022
Hi, Heather! We are glad to see that you liked our services. Looking forward to hosting you soon. Regards, Amelia.

4/10 – Matig

Theresa

Negatief: Comfort kamer
7 nachten verbleven in februari 2022
Reactie van Ammy op 14 feb 2022
Hi, Theresa! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

10/10 – Uitstekend

Phillip

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2022
Reactie van Jane op 4 feb 2022
Hi, Phillip! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Jane!

10/10 – Uitstekend

Phillip

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
OYO
Awesome and Friendly staff🙏👍
1 nacht verbleven in januari 2022
Reactie van Cheshta op 29 jan 2022
Thank you for rating us with such awesome words, Phillip! We will strive to keep up with your expectations always. Regards, Ivy