Een bureau, een laptopwerkplek, een strijkplank/strijkijzer, gratis wifi

Beoordelingen van Scottish Inns & Suites Houston, TX

2 out of 5
Scottish Inns & Suites Houston, TX
15700 Kuykendahl Road, Houston, TX

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 17 van 25 beoordelingen" "
Gastenscore: 8 - Goed. 6 van 25 beoordelingen" "
Gastenscore: 6 - Redelijk. 0 van 25 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 25 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 25 beoordelingen" "

9,0/10

Netheid

9,2/10

Personeel en service

8,4/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

6,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Ivory

1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Emmanuel

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
too noisy, door banging all night long. There was not soap in the room, called for help but no one responded
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Cynthia

3 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Kristin

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There is blood on the door molding and wall. There are also numerous other random stains on the walls. 2 flights of stairs to walk up/no elevator. The property was in no way accurately represented by the photos available for this location. There are cigarette burn holes through the sheets and comforter. The pillows are worse than the pillows in a hospital. The phone in the room is disconnected. No dial tone at all. I called the phone number listed for the business online and despite the listed “24/7 front desk” it is absolutely not. I choose this hotel based on a 9.2/10.0 review score….. very inaccurately represented on the listing.
Reactie van Owner op 16 jan 2024
Dear Kristin, We sincerely apologize for the disappointing experience you had during your stay. Your feedback is crucial, and we are actively addressing the issues you've raised. Rest assured, we are committed to ensuring a higher standard moving forward. Please reach out to our customer service team directly to discuss this matter further.Thank you for bringing this to our attention.Best regards,Scottish Inns & Suites

10/10 – Uitstekend

Dajaysha

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
As soon as I walked into my room everything was pleasant. Everything looked so updated and new as well. I also was given complimentary water tumbler, which I will be using often! The area around the inn has a ton of very close restaurants, fast food options, stores, and alot of other popular venues less than 10 minutes in each direction.
1 nacht verbleven in juli 2023
Reactie van Hotel Manager op 15 jul 2023
Dear Dajaysha,Thank you for sharing your wonderful experience with us! We're delighted to hear that you found your room pleasant and noticed the updates and newness of our facilities. It's great to know that you appreciated the complimentary water tumbler and will make good use of it. We're glad that our location provided convenient access to a variety of restaurants, fast food options, stores, and popular venues. Your feedback is truly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

8/10 – Goed

David

Positief: Netheid, personeel en service
I think its clean but no bottled water provided in the room
1 nacht verbleven in juni 2023
Reactie van Hotel Manager op 17 jun 2023
Dear David ,Thank you for sharing your feedback with us. We appreciate your positive rating regarding the cleanliness of our establishment. Regarding the bottled water, we apologize for the inconvenience caused. We will take your suggestion into consideration and explore options for providing complimentary bottled water in the rooms. We value your input and hope to have the opportunity to enhance your experience in the future.Sincerely, Hotel Manager

10/10 – Uitstekend

Debra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was courteous & polite, the room was spacious & clean. We did feel like we had issues with the ac after midnight, wasn’t as cold as we would’ve liked it. Overall, we enjoyed our 2 night stay.
2 nachten verbleven in september 2022
Reactie van Hotel Manager op 27 sep 2022
Dear Debra,Thank you for being our guest.I'm glad you had such a nice experience with us, and I sincerely thank you for your positive comments. We enjoy providing a great experience for all kinds of travelers, and I'm very pleased that you enjoyed being with us at our hotel. We'll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you. Sincerely, Hotel Manager

10/10 – Uitstekend

Vaughn

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff
1 nacht verbleven in augustus 2022
Reactie van Sincerely, Hotel Manager op 16 aug 2022
Dear Vaughn, Thank you for your rating and comments about staff. We are glad to know that you found a great stay. We welcome you back in the future. Sincerely, Hotel Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, comfort kamer
It was disappointing to not have coffee available in -room or in the lobby, especially in the morning! There is no restaurant within walking distance for coffee either. We would have chosen to stay elsewhere if we had known.
2 nachten verbleven in april 2022
Reactie van Hotel Manager op 16 apr 2022
Dear Guest, Thank you for your great review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We look forward to hosting you again very soon! Sincerely, Hotel Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Not bad for a night
Okay neighborhood, courteous staff. It is enclosed so that is a plus. There is no elevator so you have to walk up a flight of stairs if they put you on the second floor.
1 nacht verbleven in april 2021
Reactie van Hotel Manager op 29 apr 2021
Dear Guest, Thank you for the stay. I am happy to hear that you enjoyed our hospitality and compliment to the trustworthiness. At the same time, we apologize for the inconvenience you experienced during your stay because of No elevator. At present, we don't have an elevator at our property, but we are looking for ways to improve infrastructures. Your concern has been addressed to our management. We hope to see you again in our hotel. Please visit again. Sincerely, Hotel Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2020
Reactie van Hotel Manager op 2 jan 2021
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that from check-in to departure, you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again. Sincerely, Hotel Manager

8/10 – Goed

Tacoya

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stay was great, room was large, and staff was eager to help!
1 nacht verbleven in oktober 2020
Reactie van Hotel Manager op 29 okt 2020
Dear Tacoya, Thank you for preferring us for your accommodations and the feedback. It is nice to see the appreciation of the stay and staff hospitality. We are looking to improve our overall services still better. Definitely we are upgrading a lot and we look forward to your next stay. Regards Hotel Manager.

10/10 – Uitstekend

steven

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean
Nice and clean.
1 nacht verbleven in oktober 2020
Reactie van Hotel Manager op 21 okt 2020
Hello Steven, It is really incredible to see your positive feedback. Our team is very much delighted with your appreciation. Glad to see that you very much liked the location and the stay. We eagerly await you to welcoming you again. Regards, Hotel Manager.

10/10 – Uitstekend

Donna

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2020
Reactie van Hotel Management op 26 aug 2020
Dear Donna, Thank you for your wonderful feedback. We are extremely happy to know that you had a comfortable stay with us. We once again thank you for your feedback & look forward to welcoming you again soon! Best Regards Management Team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
The spaciousness of the room I like ... But the no elevators was strange
1 nacht verbleven in april 2020
Reactie van Hotel Management op 24 apr 2020
Dear guest, I'm glad you liked the experience of your stay at the hotel. I am sorry we didn't have elevators. We appreciate your time and feedback, and look forward to welcoming you again soon! Best Regards Management Team.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Man with the glasses as mentioned in another review is extremely kind and helpful. The hotel itself is quiet and clean, we’ll definitely be staying there again!
1 nacht verbleven in februari 2020
Reactie van Hotel Management op 11 mrt 2020
Dear guest, Thank you for your wonderful feedback. We are extremely happy to know that you had a comfortable stay with us. We once again thank you for your feedback & look forward to welcoming you again soon! Best Regards Management Team

10/10 – Uitstekend

Don

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay. The place appears to be very new. There is security at night and some of the parking is under cover. There is no tub, but. Clean shower with hot water. There is no breakfast but good hot coffee. All in all a great value and a good nights rest. Check in very easy
1 nacht verbleven in februari 2020
Reactie van Hotel Management op 3 mrt 2020
Dear Don, Thank you for your review! We pride ourselves on providing guests with clean, comfortable rooms and excellent service, and your comments let us know we are achieving that goal! We appreciate your time and feedback, and look forward to welcoming you again soon! Best Regards Management Team

10/10 – Uitstekend

Precious, Houston

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a very clean hotel! I give this hotel 5 star rating!
2 nachten verbleven in februari 2020
Reactie van Hotel Management op 13 feb 2020
Dear Precious Thank you for your review! We pride ourselves on providing guests with clean, comfortable rooms and excellent service, and your comments let us know we are achieving that goal! We appreciate your time and feedback, and look forward to welcoming you again soon! Best Regards Management Team

10/10 – Uitstekend

Alexis, Houston Tx

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved how the staff is really helpful and open yo help. Will definitely come back to this Hotel! Super clean and neat! Loved this place! Thank you so much!!
3 nachten verbleven in december 2019
Reactie van Hotel Management op 9 dec 2019
Dear Alexis, Thank you for your review! We pride ourselves on providing guests with clean, comfortable rooms and excellent service, and your comments let us know we are achieving that goal! We appreciate your time and feedback, and look forward to welcoming you again soon! Best Regards Management Team

10/10 – Uitstekend

Felipe

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2019
Reactie van Hotel Management op 13 nov 2019
Dear Felipe, Thank you for your review! We pride ourselves on providing guests with clean, comfortable rooms and excellent service, and your comments let us know we are achieving that goal! We appreciate your time and feedback, and look forward to welcoming you again soon! Best Regards Management Team

10/10 – Uitstekend

Michael

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019
Reactie van Hotel Management op 4 nov 2019
Dear Michael, Thank you for your review! We pride ourselves on providing guests with clean, comfortable rooms and excellent service, and your comments let us know we are achieving that goal! We appreciate your time and feedback, and look forward to welcoming you again soon! Best Regards Management Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The very clean property,a shower was great everything was great
1 nacht verbleven in oktober 2019
Reactie van Response from the owner op 22 okt 2019
Dear Guest, Thank you for your review! We pride ourselves on providing guests with clean, comfortable rooms and excellent service, and your comments let us know we are achieving that goal! We appreciate your time and feedback, and look forward to welcoming you again soon! Best Regards Management Team

8/10 – Goed

Danelle

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The office staff is very nice and professional . This is a brand new hotel and it just sparkles . The only downside to this hotel is that there is no breakfast .
1 nacht verbleven in oktober 2019
Reactie van Owner op 16 okt 2019
Dear Danelle, I'm glad you liked the experience of your stay at the hotel. I am sorry we didn't have any breakfast, as we are still working on it and will have it as soon as we can. Best Regards, Management Team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was spacious and clean, I was very comfortable staying here and staff was friendly
2 nachten verbleven in oktober 2019
Reactie van Response from the owner op 10 okt 2019
Dear Guest, Thank you for your review! We pride ourselves on providing guests with clean, comfortable rooms and excellent service, and your comments let us know we are achieving that goal! We appreciate your time and feedback, and look forward to welcoming you again soon! Best Regards Management Team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I am not a fake person and I do not work for them. This hotel is perfect. It makes you feel like you spent some money to be there. Lol p.s the Guy with glasses is Amazin
5 nachten verbleven in augustus 2019
Reactie van Hotel Management op 9 dec 2019
Dear Guest, Thank you for your review! We pride ourselves on providing guests with clean, comfortable rooms and excellent service, and your comments let us know we are achieving that goal! We appreciate your time and feedback, and look forward to welcoming you again soon! Best Regards Management Team