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Beoordelingen van Imperial Hua Hin Beach Resort

3 out of 5
Imperial Hua Hin Beach Resort
11/66 LIAB WANG RD., 11/66, Hua Hin, Prachuap Khiri Khan (province)

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 55 van 196 beoordelingen" "
Gastenscore: 8 - Goed. 91 van 196 beoordelingen" "
Gastenscore: 6 - Redelijk. 35 van 196 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 196 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 196 beoordelingen" "

8,0/10

Netheid

8,2/10

Personeel en service

8,0/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

Beoordelingen

8/10 – Goed

Albertine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi hotel rustig gelegen.
Heel mooi hotel, ligt aan zee maar kan niet op het strand liggen dat is er niet. En het hotel ligt een beetje afgelegen met scooter in 10 min in het centrum gaat wel regelmatig een shuttle busje van hotel naar centrum.
4 nachten verbleven in november 2017
We thank you very much for staying at the Imperial Hua Hin Beach Resort during your recent stay here in Hua Hin and are pleased that you have taken the time to share your experience of stay via Expedia. We are delighted to learn that you so much appreciated our facility and to know that you were satisfied with the convenience of our shuttle services to town which is provided 5 times a day. We shall share your kind compliments towards our hotel to all the team for their further encouragements, as it is always rewarding when guests voice their appreciation. We look forward very much to the pleasure of being at your service again at the Imperial Hua Hin Beach Resort in the not too distant future. Genuinely yours, Sittidej ROCHANAVIBHATA General Manager

8/10 – Goed

Room 337, The Netherlands

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gastgericht hotel
3 weken relaxvakantie, grote kamer, lekker eten, heerlijk rustig strand.
Reactie van Dundee GM op 22 mrt 2017
Dank u voor een verblijf met het Imperial Hua Hin Beach Resort terwijl bezocht Hua Hin en deel je ervaring. Wij wensen u weer van harte welkom in de toekomst.

8/10 – Goed

Marion, oss

Positief: Netheid, personeel en service
prima hotel maar ver van bewoonde wereld
Wij zijn hier 4 nachten geweest na onze rondreis door Thailand. We wilden deze reis heerlijk aan het strand afsluiten. Strand was een grote tegenvaller. Alleen bij laag water was er een klein strand. Geen bedjes en zeker niet het verwachte witte strand met blauwe zee. De hele strook was een beetje vergane glorie. Bijna alles in de buurt staat leeg en is vervallen. Op zich was het hotel prima. Lekker balkon, goed ontbijt, heerlijk zwembad en aardig personeel. Omdat het hotel ver van het centrum af ligt hebben ze een shuttle service maar die rijdt helaas maar 1x per 2 uur. Veel te weinig en dus propvolle bus. Beter om voor 150 baht de tuk tuk te nemen dus.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2019
Reactie van Surat Kaewdee op 20 mei 2019
Dear Value Guest, Thank you for staying at The Imperial Hua Hin Beach Resort recently. We do appreciate you taking time to answer our questionnaire. Your evaluation and comment are helpful for us to recognize the area of services we need to improve to better serve our guests. We look forward to welcoming you to The Imperial Hua Hin Beach Resort again in the near future. Yours faithfully, Surat Kaewdee General Manager

8/10 – Goed

Praewa

Positief: Personeel en service
2 nachten verbleven in april 2019
Reactie van Surat Kaewdee op 22 apr 2019
Dear Value Guest, Thank you for staying at The Imperial Hua Hin Beach Resort recently. We do appreciate you taking time to answer our questionnaire. Your evaluation and comment are helpful for us to recognize the area of services we need to improve to better serve our guests. We look forward to welcoming you to The Imperial Hua Hin Beach Resort again in the near future. Yours faithfully, Surat Kaewdee General Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ทึ่พักสะอาด พนักงานบริการดี แต่อาหารเช้ามีให้เลือกน้อย และชายหาดไม่สามารถเดินเล่นได้
2 nachten verbleven in april 2019
Reactie van สุรัตน์ แก้วดี op 11 mei 2019
เรียน แขกผู้มีอุปการะคุณ, ทางโรงแรมขอขอบพระคุณ ในความไว้วางใจใช้บริการของทางโรงแรม ดิ อิมพีเรียล หัวหิน บีช รีสอร์ท ในครั้งนี้ และขอขอบพระคุณในคำแนะนำในด้านการบริการของเรา และหวังเป็นอย่างยิ่งว่า ทางเราจะมีโอกาสได้ดูแลท่านในโอกาสต่อไป. ด้วยความเคารพอย่างสูง สุรัตน์ แก้วดี ผู้จัดการโรงแรม

10/10 – Uitstekend

Sofie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2019
Reactie van Surat Kaewdee op 13 apr 2019
Dear Value Guest, Greeting from Imperial Hua Hin Beach Resort, Thank you for taking the time to communicate to comment us for our service and facilities. We are delighted to know that you enjoyed your stay. My Team and I sincerely hope we will have the opportunity to welcome you back! Best regards, Surat Kaewdee General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2019
Reactie van Surat Kaewdee op 9 apr 2019
Dear Value Guest, Greeting from Imperial Hua Hin Beach Resort, Thank you for taking the time to communicate to comment us for our service and facilities. We are delighted to know that you enjoyed your stay. My Team and I sincerely hope we will have the opportunity to welcome you back! Best regards, Surat Kaewdee General Manager

6/10 – Redelijk

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in maart 2019
Reactie van Surat Kaewdee op 7 apr 2019
Dear Value Guest, Thank you for staying at The Imperial Hua Hin Beach Resort recently. We do appreciate you taking time to answer our questionnaire. Your evaluation are helpful for us to recognize the area of services we need to improve to better serve our guests. We look forward to welcoming you to The Imperial Hua Hin Beach Resort again in the near future. Yours faithfully, Surat Kaewdee General Manager

8/10 – Goed

Birgit

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Et sted å komme tilbake til
Et deilig hotell å komme til. God atmosfære. Ikke helt freshed og nytt, men en fantastisk god service og vennlige folk. Godt renhold. Et delikat bassengområde. God frokost. Kan bade på stranda når det ikke er høyvann. Hadde to opphold her i løpet av våre tre uker i Thailand, og kommer gjerne tilbake hvis vi er i området. Eneste minus er at det noen ganger luktet mugg på rommet vårt og at ac var veldig kald på natta. Benyttet oss av hotellets busstilbud til og fra byen flere ganger. Veldig praktisk, da det ikke er så mye å gjøre i nærheten av hotellet.
3 nachten verbleven in maart 2019
Reactie van Surat Kaewdee op 31 mrt 2019
Dear Value Guest, Greeting from Imperial Hua Hin Beach Resort, Thank you for taking the time to communicate to comment us for our service and facilities. We are delighted to know that you enjoyed your stay. My Team and I sincerely hope we will have the opportunity to welcome you back! Best regards, Surat Kaewdee General Manager

10/10 – Uitstekend

Steen Gregers

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4,5 stars for this hotel, staff and breakfast
A great hotel. Located just a few kilometers from Hua Hin town. The hotel offers shuttle connection 3 times a day. It's a small - little old but nice hotel, The staff is super friendly and they will do their best to serve you. The hotel have a good restaurant and serves very good food. The breakfast table is compared to many 5 stars hotels - it's 4,5 stars for this breakfast
10 nachten verbleven in maart 2019
Reactie van Surat Kaewdee op 31 mrt 2019
Dear Value Guest, Greeting from Imperial Hua Hin Beach Resort, Thank you for taking the time to communicate to comment us for our service and facilities. We are delighted to know that you enjoyed your stay. My Team and I sincerely hope we will have the opportunity to welcome you back! Best regards, Surat Kaewdee General Manager

8/10 – Goed

keith

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in maart 2019
Reactie van Surat Kaewdee op 2 apr 2019
Dear Value Guest, Greeting from Imperial Hua Hin Beach Resort, Thank you for taking the time to communicate to comment us for our service and facilities. If we have opportunities to service you next time please do not hesitate to contact me directly and we will try our best to make sure your stay is memorable. My Team and I sincerely hope we will have the opportunity to welcome you back! Best regards, Surat Kaewdee General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
But far from town but not to far good
Was good if you like to be near sea perfect..sunbeds guests was putting towels on them at 7.30 am not good some people could not get sunbeds not good....the rest was fine rooms clean bed comfy great staff....not a lot to see in this area ..good shuttle into hua hin free service ,good breakfast
3 nachten verbleven in maart 2019
Reactie van Surat Kaewdee op 22 mrt 2019
Dear Value Guest, Greeting from Imperial Hua Hin Beach Resort, Thank you for taking the time to communicate to comment us for our service and facilities. If we have opportunities to service you next time please do not hesitate to contact me directly and we will try our best to make sure your stay is memorable.My Team and I sincerely hope we will have the opportunity to welcome you back! Best regards, Surat Kaewdee General Manager

10/10 – Uitstekend

Anette

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
12 nachten verbleven in februari 2019
Reactie van Surat Kaewdee op 8 mrt 2019
Dear Value Guest, Greeting from Imperial Hua Hin Beach Resort, Thank you for taking the time to communicate to comment us for our service and facilities. We are delighted to know that you enjoyed your stay. My Team and I sincerely hope we will have the opportunity to welcome you back! Best regards, Surat Kaewdee General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
3 nachten verbleven in februari 2019
Reactie van Surat Kaewdee op 4 mrt 2019
Dear Value Guest, Thank you for staying at The Imperial Hua Hin Beach Resort recently. We do appreciate you taking time to answer our questionnaire. Your evaluation and comment are helpful for us to recognize the area of services we need to improve to better serve our guests. We look forward to welcoming you to The Imperial Hua Hin Beach Resort again in the near future. Yours faithfully, Surat Kaewdee General Manager

10/10 – Uitstekend

Tina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
God ferie
Meget godt hotel og rigtig venligt personale som var meget hjælpsomme. Altid smilende og venlige. Vi var meget tilfredse med vores ophold.
8 nachten verbleven in februari 2019
Reactie van Surat Kaewdee op 22 feb 2019
Dear Value Guest, Greeting from Imperial Hua Hin Beach Resort, Thank you for taking the time to communicate to comment us for our service and facilities. We are delighted to know that you enjoyed your stay. My Team and I sincerely hope we will have the opportunity to welcome you back! Best regards, Surat Kaewdee General Manager

8/10 – Goed

Graeme

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good hotel
Great hotel right on beach although beach can only be accessed at low tide. Little way from centre. Courtesy bus runs 4 or 5 times a day but always a taxi on hand for 200 Baht. Great breakfast, deeper pool than normal.
3 nachten verbleven in januari 2019
Reactie van Surat Kaewdee op 8 feb 2019
Dear Value Guest, Greeting from Imperial Hua Hin Beach Resort, Thank you for taking the time to communicate to comment us for our service and facilities. We are delighted to know that you enjoyed your stay. My Team and I sincerely hope we will have the opportunity to welcome you back! Best regards, Surat Kaewdee General Manager

10/10 – Uitstekend

シミシミ, 東京

Positief: Netheid, personeel en service en comfort kamer
ホワヒンを十分満喫できる静かなホテル
2 nachten verbleven in februari 2019
Reactie van Surat Kaewdee op 8 feb 2019
Dear Value Guest, Greeting from Imperial Hua Hin Beach Resort, Thank you for taking the time to communicate to comment us for our service and facilities. We are delighted to know that you enjoyed your stay. My Team and I sincerely hope we will have the opportunity to welcome you back! Best regards, Surat Kaewdee General Manager

10/10 – Uitstekend

Lauri

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2019
Reactie van Surat Kaewdee op 2 feb 2019
Greeting from Imperial Hua Hin Beach Resort, Thank you for taking the time to communicate to comment us for our service and facilities. We are delighted to know that you enjoyed your stay. My Team and I sincerely hope we will have the opportunity to welcome you back! Best regards, Surat Kaewdee General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Nice but not again thank you
After checking into my room early evening, the noisy aircon "was repaired" only to start dripping thru the downlight nearby shortly after, hence I was given a new room without fuss, to avoid further disturbance at no extra charge. I was only there for 3 nights so it was hard to assess in any detail but breakfasts were "good" generally speaking - can't say the same of one very unhelpful staff member who blankly refused to assist me in obtaining transport back to Bangkok. Luckily a dear friend assisted me in my plight. The spa was a welcome bonus but I got the impression from hearsay that "overcharging" was in play.
3 nachten verbleven in januari 2019
Reactie van Surat Kaewdee op 30 jan 2019
Dear Value Guest, Thank you for taking the time to communicate to us for our service and facilities did not meet your expectations. If we have opportunities to service you next time please do not hesitate to contact me directly and we will try our best to make sure your stay is memorable. Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, I highly appreciate your feedback as it will assist us in becoming better at what we do and will hope to serve you again in the future. Best Regards, Surat Kaewdee General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyed everything apart from lots of mosquitos in the room when I arrived , also recepción had lots of mosquitos
4 nachten verbleven in januari 2019
Reactie van Surat Kaewdee op 27 jan 2019
Dear Value Guest, Greeting from Imperial Hua Hin Beach Resort, Thank you for taking the time to communicate to comment us for our service and facilities. We are delighted to know that you enjoyed your stay. My Team and I sincerely hope we will have the opportunity to welcome you back! Best regards, Surat Kaewdee General Manager

8/10 – Goed

Arild

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2019
Reactie van Surat Kaewdee op 19 jan 2019
Dear Value Guest, Greeting from Imperial Hua Hin Beach Resort, Thank you for taking the time to communicate to comment us for our service and facilities. We are delighted to know that you enjoyed your stay. My Team and I sincerely hope we will have the opportunity to welcome you back! Best regards, Surat Kaewdee General Manager

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
โรงแรมใกล้ชายหาด ห้องดีลักซ์ เห็นวิวทะเลเล็กน้อย ที่นอนนอนสบาย
1 nacht verbleven in januari 2019
Reactie van สุรัตน์ แก้วดี op 19 jan 2019
เรียน แขกผู้มีอุปการะคุณ, ทางโรงแรมขอขอบพระคุณ ในความไว้วางใจใช้บริการของทางโรงแรม ดิ อิมพีเรียล หัวหิน บีช รีสอร์ท ในครั้งนี้ และขอขอบพระคุณในคำแนะนำในด้านการบริการของเรา และหวังเป็นอย่างยิ่งว่า ทางเราจะมีโอกาสได้ดูแลท่านในโอกาสต่อไป. ด้วยความเคารพอย่างสูง สุรัตน์ แก้วดี ผู้จัดการโรงแรม

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Just ok the hotel needs to improve and up date with the doors very noisy breakfast not so impressed
6 nachten verbleven in december 2018
Reactie van Surat Kaewdee op 7 jan 2019
Dear Value Guest, Greeting from Imperial Hua Hin Beach Resort, Thank you for taking the time to communicate to comment us for our service and facilities. We are delighted to know that you enjoyed your stay. My Team and I sincerely hope we will have the opportunity to welcome you back! Best regards, Surat Kaewdee General Manager

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bad ending
대체로 만족하나 몇 가지 일로 매우 불쾌함 1. 셔틀버스(호텔-시내) : 15분 늦게 출발하면서 아무런 얘기도 없음 2. 셔틀버스(시내-호텔) : 선착순 예약을 받아놓고 예약과 무관하게 태워서 결국 20분을 더 기다려서 다음 버스를 탐. 3. 체크아웃 : 에비앙 물을 머시지 않았으나 직원은 마셨다고 함. 알고보니 누군가 뚜껑을 열려고 한 흔적이 있다고 함. 누가했는지 모르지만 나는 건드린 적도 없다고 화를 낸 뒤에야 직원이 사과를 함. 이런 일을 당하지 얺으려면, 체크인을 할 때 모든 음료를 치원달라고 하는게 좋을 것 같음. 4. 호텔 셔틀버스 시간이 자주 있지 않아 시내로 이동하는 것이 불편함. (썽테우 타도 15~20분 걸어야 함)
2 nachten verbleven in januari 2019
Reactie van Surat Kaewdee op 11 jan 2019
Dear Value Guest, Thank you for taking the time to communicate to us for our service and facilities did not meet your expectations. If we have opportunities to service you next time please do not hesitate to contact me directly and we will try our best to make sure your stay is memorable. Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, I highly appreciate your feedback as it will assist us in becoming better at what we do and will hope to serve you again in the future. Best Regards, Surat Kaewdee General Manager

10/10 – Uitstekend

Steve

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
New Years Eve Treat
A very pleasant three night stay over new years eve weekend. Room was spacious ,clean and staff very friendly. A welcoming pool and situated right on the sea front. it was a shame the beach area directly by the hotel was not accessible due to the tide always being in. Breakfast gave many options for western style meals and thai style dishes.
3 nachten verbleven in december 2018
Reactie van Surat Kaewdee op 5 jan 2019
Dear Value Guest, Greeting from Imperial Hua Hin Beach Resort, Thank you for taking the time to communicate to comment us for our service and facilities. We are delighted to know that you enjoyed your stay. My Team and I sincerely hope we will have the opportunity to welcome you back! Best regards, Surat Kaewdee General Manager

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Nice location very close to beach but property needs maintenance.
3 nachten verbleven in december 2018
Reactie van Surat Kaewdww op 5 jan 2019
Dear Value Guest, Greeting from Imperial Hua Hin Beach Resort, Thank you for taking the time to communicate to comment us for our service and facilities. We are delighted to know that you enjoyed your stay. My Team and I sincerely hope we will have the opportunity to welcome you back! Best regards, Surat Kaewdee General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall is good, except for having only one bathroom for a double bed room suite. Should have been two bathrooms.
2 nachten verbleven in december 2018
Reactie van Surat Kaewdee op 31 dec 2018
Dear Value Guest, Greeting from Imperial Hua Hin Beach Resort, Thank you for taking the time to communicate to comment us for our service and facilities. We are delighted to know that you enjoyed your stay. My Team and I sincerely hope we will have the opportunity to welcome you back! Best regards, Surat Kaewdee General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Location is super, just few steps away from the sea shore, great place for sunrise. Room is big enough and clean. Staff friendly
2 nachten verbleven in december 2018
Reactie van Surat Kaewdee op 30 dec 2018
Dear Value Guest, Greeting from Imperial Hua Hin Beach Resort, Thank you for taking the time to communicate to comment us for our service and facilities. We are delighted to know that you enjoyed your stay. My Team and I sincerely hope we will have the opportunity to welcome you back! Best regards, Surat Kaewdee General Manager

8/10 – Goed

Macera

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in december 2018
Reactie van Surat Kaewdee op 16 dec 2018
Dear Value Guest, Greeting from Imperial Hua Hin Beach Resort, Thank you for taking the time to communicate to comment us for our service and facilities. We are delighted to know that you enjoyed your stay. My Team and I sincerely hope we will have the opportunity to welcome you back! Best regards, Surat Kaewdee General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2018
Reactie van Surat Kaewdee op 9 dec 2018
Dear Value Guest, Greeting from Imperial Hua Hin Beach Resort, Thank you for taking the time to communicate to comment us for our service and facilities. We are delighted to know that you enjoyed your stay. My Team and I sincerely hope we will have the opportunity to welcome you back! Best regards, Surat Kaewdee General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel staff excellent food excellent facilities excellent
7 nachten verbleven in november 2018
Reactie van Surat Kaewdee op 1 dec 2018
Dear Value Guest, Greeting from Imperial Hua Hin Beach Resort, Thank you for taking the time to communicate to comment us for our service and facilities. We are delighted to know that you enjoyed your stay. My Team and I sincerely hope we will have the opportunity to welcome you back! Best regards, Surat Kaewdee General Manager

10/10 – Uitstekend

Matthana

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2018
Reactie van Surat Kaewdee op 1 dec 2018
Dear Value Guest, Greeting from Imperial Hua Hin Beach Resort, Thank you for taking the time to communicate to comment us for our service and facilities. We are delighted to know that you enjoyed your stay. My Team and I sincerely hope we will have the opportunity to welcome you back! Best regards, Surat Kaewdee General Manager

10/10 – Uitstekend

Mercy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and excellent ocean views. The staff is polite and very helpful. The restaurant has a good variety of dishes to choose from. Breakfast is outstanding!!!
4 nachten verbleven in november 2018
Reactie van Surat Kaewdee op 1 dec 2018
Dear Value Guest, Greeting from Imperial Hua Hin Beach Resort, Thank you for taking the time to communicate to comment us for our service and facilities. We are delighted to know that you enjoyed your stay. My Team and I sincerely hope we will have the opportunity to welcome you back! Best regards, Surat Kaewdee General Manager

10/10 – Uitstekend

Brian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2018
Reactie van Surat Kaewdee op 1 dec 2018
Dear Value Guest, Greeting from Imperial Hua Hin Beach Resort, Thank you for taking the time to communicate to comment us for our service and facilities. We are delighted to know that you enjoyed your stay. My Team and I sincerely hope we will have the opportunity to welcome you back! Best regards, Surat Kaewdee General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
2 nachten verbleven in november 2018
Reactie van Surat Kaewdee op 1 dec 2018
Dear Value Guest, Greeting from Imperial Hua Hin Beach Resort, Thank you for taking the time to communicate to comment us for our service and facilities. We are delighted to know that you enjoyed your stay. My Team and I sincerely hope we will have the opportunity to welcome you back! Best regards, Surat Kaewdee General Manager

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in november 2018
Reactie van Surat Kaewdee op 1 dec 2018
Dear Value Guest, Greeting from Imperial Hua Hin Beach Resort, Thank you for taking the time to communicate to comment us for our service and facilities. We are delighted to know that you enjoyed your stay. My Team and I sincerely hope we will have the opportunity to welcome you back! Best regards, Surat Kaewdee General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel is abit old. Food is good. Room is ok. Free bus to nearby night market
3 nachten verbleven in oktober 2018
Reactie van Hotel Manager op 7 nov 2018
Dear Anonymous, Thank you for choosing The Imperial Hua Hin Beach Resort! We are delighted to know you enjoyed the food and made use of our complimentary shuttle service to town center. It will be our pleasure to welcome you back in the near future! Warm regards, Yulia Tribble Hotel Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Liked the hotel close access to beach when tide is low. Hotel pool is wonderful. And grounds beautiful. Enjoyed our stay and will go again in the future.
1 nacht verbleven in oktober 2018
Reactie van Hotel Manager op 7 nov 2018
Dear Guest, Warm greetings from The Imperial Hua Hin Beach Resort! Thank you for the 5 star rating! We are happy to know you had a great time and enjoyed the pool and the beach. We appreciate your comments regarding our landscaping. It will be our pleasure to be at your service again in the near future. Warm regards, Yulia Tribble Hotel Manager

6/10 – Redelijk

Geverifieerde reiziger

"Meh"
Not bad and not great. Stayed 2 days with a friend. The hotel is clean , but tired. I reserved the room with sea views. Waste of extra money, would have been easier to see the lunar lander on the moon from the balcony. It appeared the real sea view would have been from the corner rooms. Bed was fine and shower warm. Breakfast a typical hotel buffet . Good selection and hot. Night market across the street was handy for a cheap dinner of Thai street food. There is an indoor parking facility which was easy to get in and out. Adequate security. I guess I'm just kinda "meh" on the hotel.
2 nachten verbleven in augustus 2018
Reactie van Hotel Manager op 5 sep 2018
Dear Guest, Thank you very much for choosing The Imperial Hua Hin Beach Resort for your recent stay in Hua Hin! We are delighted to know you appreciated the cleanliness of the rooms and found breakfast to be sufficient. It is disappointed to learn your experience was just "meh". It is indeed an aging property and we spare no effort to keep it maintained. Our team is very much focused on providing a genuine service to our guests. I sincerely hope you do visit us again one day! Warm regards, Yulia Tribble Hotel Manager

8/10 – Goed

Carol

Hua Hin stay
It was abit far out from the main town but they had a free shuttle, not many choices of restaurants in that area. Hotel room was good, staff friendly. Menu at hotel was good, beach was good at low tide for walking along.
4 nachten verbleven in augustus 2018
Reactie van Hotel Manager op 5 sep 2018
Dear Carol, Warm greetings from Hua Hin! We appreciate you taking the time to share your experience. Happy to learn our staff provided warm and friendly service and you enjoyed the food and walks on the beach. It will be our pleasure to welcome you back one day! Best regards, Yulia Tribble Hotel Manager

2/10 – Ontzettend slecht

pawin

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
bad​ service​ irresponsible​ cheated​ nightmare
bad​ service.​ front desk staffs​ ​were.​so​unprofessional.​ our​ room​ wasn't​ ready​ when​ we've got​ there​ at​ about​ 2pm. staff​ ​called​ at​ about​ ​4:30pm to​ ​inform​ that​ the​ room​ was​ ready.​ we​ asked​ the​staff​ about​ late​ checkout, since​ we​ were​ unable to​ get​ into​ ​the​ room​ 'till​ about​ 4:30pm., and​ they​ refused.​ with​ no​ other​ word​ from​ them​ but​ "no". I​ felt like​ being​ cheated not​ getting​ what​ I​ paid​ for.​ their​ service​ is​ more​ of​ a​ 2​ starts​ instead​ of​ 4.​ Don't​ know​ how​they'​ve​ got​ 4​ starts​ from.​ try​ other​ ​hotel​ if​ you​ don't​ wanna​ be​ disappointed.​ a​ big​ NO​ if​ you​ are​ planning​ to​ customers​ out​ to​ relax.​
1 nacht verbleven in juli 2018
Reactie van Hotel Manager op 6 aug 2018
Dear Khun Pawin, Greetings from The Imperial Hua Hin Beach Resort! Thank you once again for sharing your feedback. I have reached out to you earlier to extend our sincere apologies for the inconvenienced caused to your party. We do regret that not all three rooms were ready upon check-in and staff did not extend late check-out due to limited rooms availability the next day. We understand this was disappointing and we have done additional trainings for our Front Office Team on how to better handle such situations and what other benefits to extend that will keep guests engaged and make up for the inconvenience caused. I hope we will have the opportunity to regain your trust in our service and welcome you back one day. Please do not hesitate to contact me directly and I will be most happy to assist you with reservation and ensure you and your guests have a flawless stay and memorable experience. Best regards, Yulia Tribble Hotel Manager

10/10 – Uitstekend

tsz mei

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good for value!
Our room has a nice sea view, size was decent, interior was a bit old but its nice and clean. Staffs were friendly and helpful. The restaurant also has a beautiful sea view, recommend to have breakfast or a drink there. It is right next to seenspace which is a very cool beach club with shops and cafes that you can spend a whole day to relax. It was better than what I expected and I think overall its very good value given its only half of the price of nearby hotels.
1 nacht verbleven in april 2018
Reactie van Hotel Manager op 30 jun 2018
Dear Mei, Greetings from The Imperial Hua Hin Beach Resort! How wonderful to hear that we exceeded your expectations and staff were friendly and helpful. We appreciate you recommending our breakfast, Chef and his team are happy to learn you enjoyed it. It will be our pleasure to welcome you back one day! Sincerely, Yulia Tribble

8/10 – Goed

Jesada

Positief: Netheid, personeel en service en comfort kamer
อ่างล้างหน้าตัน
1 nacht verbleven in mei 2018
Reactie van Hotel Manager op 4 jun 2018
เรียน แขกผู้มีอุปการะคุณ, ทางโรงแรมขอขอบพระคุณ ในความไว้วางใจใช้บริการของทางโรงแรม ดิ อิมพีเรียล หัวหิน บีช รีสอร์ท ในครั้งนี้ และขอขอบพระคุณในคำแนะนำในด้านการบริการของเรา และหวังเป็นอย่างยิ่งว่า ทางเราจะมีโอกาสได้ดูแลท่านในโอกาสต่อไป. ด้วยความเคารพอย่างสูง ยูเรีย ทริปเบิ้ล ผู้จัดการโรงแรม

8/10 – Goed

โอ

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Netheid
โดยรวมดีคับ ห้องกว้าง อาหารเช้าเยอะดี เพียงพอรสชาติอร่อย..,
Reactie van Hotel Manager op 9 mei 2018
เรียน แขกผู้มีอุปการะคุณ, ทางโรงแรมขอขอบพระคุณ ในความไว้วางใจใช้บริการของทางโรงแรม ดิ อิมพีเรียล หัวหิน บีช รีสอร์ท ในครั้งนี้ และขอขอบพระคุณในคำแนะนำในด้านการบริการของเรา และหวังเป็นอย่างยิ่งว่า ทางเราจะมีโอกาสได้ดูแลท่านในโอกาสต่อไป. ด้วยความเคารพอย่างสูง ยูเรีย ทริปเบิ้ล ผู้จัดการโรงแรม

10/10 – Uitstekend

pattaravadee

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Hotel Manager op 26 apr 2018
Dear Khun Pattaravadee, Thank you very much for choosing The Imperial Hua Hin Beach Resort! We truly happy to know you had a great experience and look forward to welcoming you back soon! Best regards, Yulia Tribble

10/10 – Uitstekend

KC, bangkok

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We got a very impressive pool and sea view room.
I stayed 2 nights during Songkran day. Although it’s a peak season but all going very well.
2 nachten verbleven in april 2018
Reactie van Hotel Manager op 22 apr 2018
Dear KC, Thank you very much for choosing The Imperial Hua Hin Beach Resort during your recent trip to Hua Hin! We are delighted to hear you enjoyed the pool and the views from the room. My Team and I sincerely hope to have the opportunity to be at your service once again in the near future! Warm regards, Yulia Tribble

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
ok hotel bad location
too far out of the central city nothing special rooms are dated nice pool
1 nacht verbleven in april 2018
Reactie van Hotel Manager op 22 apr 2018
Dear Guest, Thank you for staying at The Imperial Hua Hin Beach Resort! We appreciate you taking the time to share your feedback via Expedia. We are indeed in a quiet location, about 4km from city center. There is a complimentary shuttle bus service available 5 times a day for those guests who wish to visit the town. The property is not new and we make efforts to keep it clean, well maintained and extend warm and genuine service to our guests. We are happy to know you enjoyed the pool and wish to have the opportunity to welcome you back soon! Best regards, Yulia Tribble

8/10 – Goed

isara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Hotel Manager op 3 apr 2018
Dear Isara, Thank you for choosing The Imperial Hua Hin Beach Resort! We appreciate you taking the time to share your feedback and sincerely hope to have the pleasure of welcoming you back one day. Warm regards, Yulia Tribble

10/10 – Uitstekend

Luisa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Toppenboende
Tyckte först att hotellet låg lite långt från centrum men efter några dagar tyckte vi att det var riktigt skönt. Hotellet hade en shuttle till centrum vissa tider. Trevlig och hjälpsam personal.
11 nachten verbleven in februari 2018
Reactie van Hotel Manager op 13 mrt 2018
Dear Luisa, Greetings from The Imperial Hua Hin Beach Resort! It was a pleasure meeting you during your stay with us and we are truly happy to know you had an enjoyable stay and felt our team was helpful. Providing great experience for our guests is something we are very passionate about and receiving feedback like yours shows we are on the right track. We sincerely hope to see you again on your next vacation in peaceful Hua Hin. Warm regards, Yulia Tribble Hotel Manager