Zen Jacuzzi Pool Terrace | Terras

Beoordelingen van The Rock Hua Hin Beachfront Spa Resort

4.5 out of 5
The Rock Hua Hin Beachfront Spa Resort
4/44 Moo Baan Takiab Road, Hua Hin, Prachuap Khiri Khan

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 241 van 588 beoordelingen" "
Gastenscore: 8 - Goed. 249 van 588 beoordelingen" "
Gastenscore: 6 - Redelijk. 62 van 588 beoordelingen" "
Gastenscore: 4 - Matig. 26 van 588 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 588 beoordelingen" "

8,6/10

Netheid

9,0/10

Personeel en service

8,2/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beste keus in Hua Hin!
Uitstekend hotel met alle comfort, mooie ligging aan zee, mooi zeembad met service terras, schitterende locatie het diner met zicht op zee, uitstekende bediening, shuttle brengt je in 10 min naar de Night Market. Zeer ruime kamers meeste met uitzicht vanaf het balkon op zee. Ruim Ontbijt met op nieuw zeer vriendelijke gastvrije bedieining.
8 nachten verbleven in november 2018
Reactie van nyoman op 29 nov 2018
Dear our valued guest, Warm greetings from The Rock Hua Hin Beachfront Spa Resort, thank you for choosing us to be a part of your valued holidays. Your feedback are very important to improve our service and quality

10/10 – Uitstekend

JB, Uden

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi en stijlvol hotel aan zee.
Mooi hotel en stijlvol ingericht. Vriendelijk personeel en mooie ruime kamers. Ligging direct aan het strand en half uurtje lopen van het centrum van Hua Hin. Een aanrader!
4 nachten verbleven in september 2017
Reactie van Nyoman op 3 mrt 2018
Dear our valued guest, thank you for choosing us to be a part of your special holidays, your feedback the most important to improved our quality service. we are looking forward to welcome you again in our sanctuary

8/10 – Goed

Angelique, Amstelveen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prachtig hotel, vlak aan het strand en ruime kamer
Kleinschalig hotel aan het strand; op loopafstand van supermarkt. Spa heeft leuke aanbiedingen en service is heel goed. Voldoende keuze bij het ontbijt en goede internet verbinding.
Reactie van Dada op 24 sep 2016
Warm greetings from The Rock Hua Hin Beachfront Spa Resort, thank you very much for your valued feedback. Looking forward welcoming you again in our sanctuary

4/10 – Matig

Thomas, Biel

Zakenreiziger, Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Die Zimmer sind leider schon sehr alt, eine Renovation wäre längst überfällig. Das Frühstück hat sehr wenig Auswahl. Im Pool sind die Fugen teilweise Defekt, daher eine große Verletzungsgefahr!!
6 nachten verbleven in februari 2024
Reactie van Nyoman op 6 mrt 2024
Dear Mr. Thomas,Dear Guest,Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. Your comments about the condition of the rooms, the limited breakfast options, and the defects in the pool area are concerning, and we take them seriously. Please rest assured that we will address these issues promptly to ensure the safety and comfort of our guests.We sincerely apologize for any inconvenience caused during your stay. Your feedback helps us to improve, and we hope to have the opportunity to welcome you back in the future for a much-improved experience.Best regards,Nyoman/Dada (Guest Relations Manager)

10/10 – Uitstekend

Martin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff are great and friendly. Location is perfect. Food and choice is even better. Would recommend staying here to anyone.
3 nachten verbleven in februari 2024
Reactie van GM op 1 mrt 2024
Dear Martin,Thank you so much for choosing to stay with us! We greatly value your loyalty and are committed to continuing to provide you with the best possible service. If there's anything we can do to enhance your experience further, please don't hesitate to reach out.Warm regards.Tunnawut Chaiya - Group Resort Manager

10/10 – Uitstekend

Birgitte

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The Best and most friendly hotel in Hua Hin
Meget rar atmosfære. Alle var hjælpsomme. Desværre havde vi booket et andet hotel i Hua Hin efter 6 dage på The Rocks og det var en frygtelig nedtur. Ville være blevet på The Rock hvis vi vidste, hvad vi ved nu
6 nachten verbleven in december 2023
Reactie van Nyoman op 25 jan 2024
Dear Birgitte,Thank you for your kind words! We're thrilled to hear that you enjoyed the very nice atmosphere and that everyone was helpful during your stay at The Rocks.We're sorry to hear about your experience at the other hotel in Hua Hin and that it was a letdown. Your feedback is valuable, and we appreciate you sharing your thoughts. If your future travels bring you back to Hua Hin, we would be delighted to welcome you again at The Rocks.If there's anything specific you'd like us to know or if there are ways we can make your next stay even more enjoyable, please feel free to share.Looking forward to the possibility of hosting you again!Sincerely yoursNyoman/Dada (Guest Relations Manager)

10/10 – Uitstekend

Cameron

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
16 nachten verbleven in november 2023
Reactie van Nyoman op 20 dec 2023
Dear Cameron,We extend our sincere gratitude for your valuable feedback. We are delighted to learn that your overall experience met your expectations and was, as it should be, perfect.Thank you once again for choosing to stay with us. We look forward to the opportunity to welcome you back in the future, providing another exceptional experience during your next visit.Warm regards,Nyoman/Dada (Guest Relations Manager)

8/10 – Goed

Steve

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent hôtel face à la mer. Calme et agréable.
Excellent séjour dans cet hôtel face à la mer. Personnel disponible, agréable et soucieux de notre bien être. Merci à eux. Très bon salon de massage et spa. Nous recommandons fortement cet hôtel.
11 nachten verbleven in november 2023
Reactie van Nyoman op 20 dec 2023
Dear Steve,Thank you so much for taking the time to share your positive experience at our hotel! We are delighted to hear that you had an excellent stay and enjoyed the beautiful sea view. Our dedicated staff takes great pride in ensuring our guests' well-being, and we're thrilled to learn that their efforts did not go unnoticed.It's fantastic to hear that you had a relaxing time at our massage parlor and spa. We strive to provide top-notch services, and your recommendation means a lot to us.We appreciate your kind words and look forward to welcoming you back for another wonderful stay in the future. If there's anything specific you'd like to share or suggest for improvement, please feel free to reach out. Your feedback is invaluable to us.Once again, thank you for choosing our hotel, and we hope to have the pleasure of hosting you again soon.Best regards,Nyoman/Dada (Guest Relations Manager)

10/10 – Uitstekend

MERCY

2 nachten verbleven in oktober 2023
Reactie van The rock Huahin op 1 nov 2023
Dear Mercy, Warm greetings from The Rock Huahin Beachfront Spa Resort, Thank you for choosing us to be a part of your special holidays. We look forward to welcoming you again in the near future.

10/10 – Uitstekend

Roy

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff are exxeptionally great
6 nachten verbleven in oktober 2023
Reactie van The Rock Hua Hin op 24 okt 2023
Dear Roy,Thank you for taking the time to recognize our team. We are all happy that you have a pleasant time with usWe look forward to the opportunity to serve you again.Best regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hidden gem in Huahin
I’ve visited this hotel for the first time and I had to say that this place is amazing. The hotel provides loads of nature vibes which is what I really wish to find for my vacation. Their staffs are very kind and friendly. Breakfast is superb as well. If I have the chance to go back to Huahin, I will definitely re-visit this place.
3 nachten verbleven in september 2023
Reactie van Manager op 28 sep 2023
Dear Guest,Thank you for choosing to stay with us at The Rock Hua Hin! We are delighted to hear that your stay was a pleasant and enjoyable one. Your satisfaction is our top priority, and it brings us great joy to know you had a good experience here.Once again, thank you for your stay and for choosing The Rock Hua Hin as your accommodation. We hope to have the pleasure of hosting you again in the future.Warm regards,Tunnawut ChaiyaGroup Resort Manager

10/10 – Uitstekend

Clarissa

1 nacht verbleven in september 2023
Reactie van manager op 28 sep 2023
Dear Clarissa,Thank you for choosing to stay with us at The Rock Hua Hin! We are delighted to hear that your stay was a pleasant and enjoyable one. Your satisfaction is our top priority, and it brings us great joy to know you had a good experience here.Once again, thank you for your stay and for choosing The Rock Hua Hin as your accommodation. We hope to have the pleasure of hosting you again in the future.Warm regards,Tunnawut ChaiyaGroup Resort Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location
Pleasant, friendly staff. very spacious room, clean. Well maintained gardens. great location, right on beach.
4 nachten verbleven in augustus 2023
Reactie van The Rock Hua Hin op 22 aug 2023
Dear Darrel Archer,Thank you very much for your review, we are all happy that you have a pleasant time with us here at The Rock Hua Hin.We are looking forward to welcoming you back again in the future.Best regards,The Rock Hua Hin

10/10 – Uitstekend

Daniel

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic.
Its a fantastic place. Great rooms with comfort and a really nice pool/poolbar with beach access. Nice and friendly staff. It is bar far the best place i have stayed in Hua hin. ❤️😎
3 nachten verbleven in augustus 2023
Reactie van The Rock Hua Hin op 20 aug 2023
Dear Daniel,Thank you very much for your feedback and we do hope to have a chance to welcome you again in the future.Best regards,The Rock Hua Hin

8/10 – Goed

HO

5 nachten verbleven in april 2023
Reactie van Nyoman op 1 mei 2023
Dear Mr. Yun Tung HoThank you very much for choosing The Rock Hua Hin Beachfront Spa Resort. We look forward to the opportunity to welcome you back in the future.

4/10 – Matig

paul

Reisde met familie
Negatief: Voorzieningen
The location is on the beach so property has a good location and close to other restaurants and shopping. The room was clean but a little out of date. The pool was nice. We had to wait until after 3pm to check in and waited in the lounge area. The breakfast was horrible, everything was cold, dry or old, i.e. the salad was over a day old. The eggs were not made to order, and the rice was hard and cold. I f you get there after 9 am they do not provide fresh food.
2 nachten verbleven in maart 2023
Reactie van The Rock Hua Hin op 2 apr 2023
Dear paul,Thank you for sharing your comments about your previous stay with us, We are sorry that your stay was not as expected and also sorry that you had to wait for the room to be cleaned and entered the room later than usual.About breakfast, It is surprising that you are dissatisfied with the menu and some of the items you have mentioned and I will share this comment with our chef.Thank you.

10/10 – Uitstekend

Christopher J

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The Rock….. it’s all in the name
Small quiet hotel overlooking a delightful beach. Good, friendly attentive service and food. Close to Friday, Saturday a d Sunday night market.
3 nachten verbleven in februari 2023
Reactie van The Rock Hua Hin op 3 mrt 2023
Dear Christopher J,Thank you very much for your review, we are all happy that you have a pleasant time with us here at The Rock Hua Hin.We are looking forward to welcoming you back again in the future.Best regards,The Rock Hua Hin

10/10 – Uitstekend

Catarina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
13 nachten verbleven in januari 2023
Reactie van The Rock Hua Hin op 2 mrt 2023
Dear Catarina,Thank you very much for staying with us and we all looking forward to welcoming you again soon.Best regards,The Rock Hua Hin

10/10 – Uitstekend

Anna-Klara

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
13 nachten verbleven in januari 2023
Reactie van Manager op 9 feb 2023
Dear Anna,Thank you very much for staying with us and sharing your comments.We hope to have the opportunity to welcome you again.Yours sincerely,The Rock Hua Hin

6/10 – Redelijk

jan

Reisde met partner
Positief: Netheid, personeel en service
Nice service
Reactie van Nyoman op 21 dec 2022
Dear Jan NielsenWarm greetings from The Rock Hua Hin Beachfront Spa Resort, Thank you for your comment. We are happy to hear that you are happy with our service, we will keep it up, and looking forward to welcome you again in our sanctuary

6/10 – Redelijk

Sakda

สระว่ายน้ำ ทะเล
1 nacht verbleven in november 2022
Reactie van The Rock Hua Hin op 5 nov 2022
Dear Guest,Thank you very much for your feedback.The Rock Hua Hin

6/10 – Redelijk

Saowaros

2 nachten verbleven in juni 2022
Reactie van MANAGER op 7 jun 2022
เรียน คุณ Saowaros, ขอบคุณมากครับที่เลือกเข้าพักกับเราและเสียสละเวลาอันมีค่าร่วมให้คะแนนกับเราในครั้งนี้ ทาง เดอะ ร็อค หัวหิน หวังเป็นอย่างยิ่งว่าจะได้มีโอกาสได้ให้บริการท่านอีกครั้งครับ เดอะ ร็อค หัวหิน

10/10 – Uitstekend

Knut

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Strålende
Veldig hyggelig og behjelpelig betjening. Flott rom og vakker uteplass nær havet.
4 nachten verbleven in maart 2022
Reactie van Manager The Rock Hua Hin op 30 mrt 2022
Dear Strålende, Thank you very much for choosing to stay with us and also for the comments. We are glad to hear that your stay was a pleasure. We look forward to having the opportunity to welcome you again. Best regards, The Rock Hua Hin

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Only worth your money if its 50USD/night
Bathtub is broken, staff cannot fix and did not provide a room change. Limited parking spaces, have to park in another parking space across the hotel with no security staff or cctv to ensure your car is safe. Brekfast also not worth the price. However, the staff is polite and nice In summary, this hotel is not worth your money. It should be 50 USD/night.
1 nacht verbleven in december 2021
Reactie van The Rock Hua Hin op 7 dec 2021
Dear Guest, Thank you for staying with us and providing us feedback for improvements, On behalf of the hotel, we apologize for the water in the bathtub didn't drain properly issue and are sorry that we could not change a new room due we have a room fully booked on those nights, for the parking as you mention in fact we have 3 CCTV monitoring 24 hr also evening security health & safety also service it's our first priority. Once again thank you for providing us with this feedback and we will discuss it with our team to better serve in the future. Best regards, The Rock Hua Hin

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Nice place, with some improvements to be made
Nice hotel with friendly and helpful staff. Good bed and pillows. However, room maintenance, as in most places in Thailand, isn’t worthy of a 4.5 star hotel (the sitting in the private pool was falling appart, shower was worn out, etc.). As for the breakfast, most of it was cold (pancakes and French toasts looked good, but not on a stove). It’s also too bad that there is no shading at the main pool, way too hot to stay there in the afternoon.
4 nachten verbleven in juni 2021
Reactie van GM op 15 jun 2021
Dear Guest, Greetings from The Rock Hua Hin Beachfront Spa Resort, Firstly, Thank you very much for choosing us for your holiday in Hua Hin and give us feedback for improvement. We look forward to welcoming you back again in the near future. Best regards, Tunnawut Chaiya - Group Manager Hua Hin

8/10 – Goed

Atchanan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We will, We will Rock you.
Quite hotel and close to the center of Huahin. Private beach and Big Pool. Good Dinner set and value to money. Also Good Breakfast but the Parking area is not comfortable for access and few area. Another thing should aware on this hotel is no elevator. If you have big luggage, please ask the staff helping you if your room is 2nd or 3rd fl. Overall is okay and good services.
1 nacht verbleven in april 2021
Reactie van GM op 1 mei 2021
Dear Khun Atchanan, Greetings from The Rock Hua Hin Beachfront Spa Resort, Firstly, thank you very much for your feedback, and we happy that overall you have a good time here in Hua Hin. Our team is always happy to the assistant about carrying luggage just ring the phone and our staff will go right away. Once again thank you very much for stay with us and we hope to welcome you again in the future. Best regards, Tunnawut Chaiya - Group Resort Manager

8/10 – Goed

Chananat

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2020
Reactie van Nyoman op 17 sep 2020
Dear Khun Chananat Warm greetings from The Rock Hua Hin Beachfront Spa Resort, thank you for choosing us to be a part of your valued holidays, We look forward to welcome you again for your next trips

10/10 – Uitstekend

Teekung, Bangkok Thailand

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good Service, The Best Location, The Good Place in Hua Hin.
1 nacht verbleven in juli 2020
Reactie van Nyoman op 1 aug 2020
Dear Khun Teekung, Warm greetings from The Rock Hua Hin Beachfront Spa Resort, thank you for choosing us to be a part of your valued holidays, your feedback are the most important to improve our service quality

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location with a pool. On the beach and also has a spa.
1 nacht verbleven in juli 2020
Reactie van Nyoman op 1 aug 2020
Dear our valued guest, Warm greetings from The Rock Hua Hin Beachfront Spa Resort, thank you for choosing us to be a part of your special holidays, your feedback are the most important to improve our service quality

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2020
Reactie van Nyoman op 8 jul 2020
Dear our valued guest, Warm greetings from The Rock Hua hin Beachfront Spa Resort, Thank you for choosing us to be a part of your special holidays

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
สถานที่สวย สะอาด พนักงานบริการดี มีเค้กมาHBDให้ด้วย ชายหาดสวยสะอาด
1 nacht verbleven in juni 2020
Reactie van Nyoman op 20 jun 2020
Dear our valued guest, Warm greetings from The Rock Hua hin Beachfront Spa Resort, thank you for choosing us to be apart of your holidays, glad you are enjoying your stay, looking forward to welcoming you again in you sanctuary

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2020
Reactie van Nyoman op 3 jun 2020
Dear guest, Warm greetings from The Rock Hua HIn Beachfront spa resort. Thank you for choosing us to be a part of your valued holidays.

10/10 – Uitstekend

Ken, Fife

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Hotel staff were superb as we were there whilst covid 19 was on .They kept the hotel open in the end just for us. The standard of service and concern from the staff for us was beyond my expectation. Serving us a la carte food and organising food at night when everwhere around was closing down. A great thankyou to M all at the Rock.
21 nachten verbleven in maart 2020
Reactie van Nyoman op 2 apr 2020
Dear Khun Ken Warm greetings from The Rock Hua Hin Beachfront Spa Resort. Thank you for choosing us to be a part of your valued holidays. We are glad that you enjoyed your holidays with us, We hope this hard situation all around the world will be end soon, with all our love and positivity's, We are looking forward to welcome you again in our sanctuary

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
The room was dirty and had bad smelling, Jacuzzi in room J2 looked never used to be cleaned and water in it smelled very bad, very loud noise from air-conditioner, The door couldnt lock properly and alarm always rang . But all staff was very good and helpful(Superb service). Nice location.
1 nacht verbleven in maart 2020
Reactie van Nyoman op 16 mrt 2020
Dear our Valued guest, Warm greetings from The Rock Hua Hin Beachfront Spa Resort. Thank you for choosing us to be a part of your special holidays, We're sorry that you are not happy, we do take noted and immediate action to the issued problem, Once again thank you for your valued comment, We work hard to improve our quality service and all around

4/10 – Matig

Angella, Bangkok

Reisde met familie
Negatief: Netheid
The hotel is pretty old and lack of maintenance.I booked 3rooms for myself and my family. Bed linens in every room had bad smell. Amenities, welcome drink and breakfast were so so despite the claim of being 4.5 star hotel. Breakfast had very small variety and not up to standard of even 4stars. Staffs also provided limited services as there were not enough staffs comparing to number of guests during peak hours especially for breakfast and check in hours. The only 2 good things of this hotel to us are location and room size.
1 nacht verbleven in maart 2020
Reactie van Nyoman op 11 mrt 2020
Dear Angella, Greetings fromThe Rock Hua Hin Beachfront Spa Resort, thank you for choosing us, We're sorry you were unhappy, your feedback are the most important to improve our service and quality. Once again thank you.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service
Ich finde es zu teuer ! Aber in der ersten Nacht, hörten andauernd Geräusche von der Klimaanlage. Und wir bekamen noch gleich in der Nacht ein neues und größeres Zimmer . Daher ein großes Plus von uns ! Dies war dann okay!
5 nachten verbleven in februari 2020
Reactie van Nyoman op 10 mrt 2020
Dear our valued guest, Warm greetings from The Rock Hua Hin Beachfront Spa Resort, thank you for choosing us to be a part of your special holidays, we apologize for any inconvenienced occur, we'll do our best to improve all around

10/10 – Uitstekend

ingemar

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Härligt i HuaHin
Bodde på the Rock för andra gången. Kanonbra direkt vid havet,trevliga rum och underbar personal. Många långliggare kändes igen från tidigare år,trygg och härlig stämning.
13 nachten verbleven in februari 2020
Reactie van Nyoman op 6 mrt 2020
Dear Mr. Ingemar, Warm greetings from The Rock Hua Hin Beachfront Spa Resort, thank you for choosing us to be a part of your special holidays, We work hard to improve our service and facilities for your comport. We are looking forward to welcoming you again in our sanctuary

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Skønt ophold.
Dejligt resort med skønt stort og godt indrettet værelse. Lækker pool og lige ned til stranden. Venligt personale og dejlig morgenmads buffet.Kan varmt anbefales.
7 nachten verbleven in februari 2020
Reactie van Nyoman op 3 mrt 2020
Dear valued guest, Warm greetings from The Rock Hua Hin beachfront Spa Resort, Thank you for choosing us to be a part of your special holidays, we appreciate your feedback, glad that you are enjoying your stayed, we will keep doing hard work to maintain the standard and providing as the best as our capability. Looking forward to welcome you again in our sanctuary

10/10 – Uitstekend

Bjorn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lugn bekväm vistelse.
En familjär stämning bland gäster och med personal.
6 nachten verbleven in februari 2020
Reactie van Nyoman op 29 feb 2020
Dear Mr. Bjorn, Warm greetings from The Rock Hua Hin Beachfront Spa Resort, thank you for choosing us to be a part of your special holidays, your feedback are the most important to improve our service and quality

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
All staff are very friendly and supportive. Room is very big !!. But the door in the toilet (the door between the bathroom and balcony) has some minor problem (can't move) and the water from bathing is too slow to flow. Apart from this everyting is great! I will go there again for sure.
2 nachten verbleven in februari 2020
Reactie van nyoman op 28 feb 2020
Dear valued guest, Warm greetings from The Rock Hua Hin Beachfront Spa Resort, Thank you for choosing us to be a part of your special holidays, your feedback are the most important to improve our service and properties improvement

8/10 – Goed

Geverifieerde reiziger

Reisde met partner, Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Towel and pillow case has some smelly. The room look nice and modern. Staffs have good service.
1 nacht verbleven in februari 2020
Reactie van Nyoman op 24 feb 2020
Dear our valued guest, Warm greetings from The Rock Hua Hin Beachfront Spa Resort, thank you for choosing us to be a part of your special holidays, your feedback are the most important to improve our service and quality. We did take a note on your towel and pillow case problem, once again thank you for letting us know.

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in februari 2020
Reactie van Nyoman op 22 feb 2020
Dear Anthony, Warm greetings from The Rock Hua Hin Beachfront Spa Resort, Thank you for choosing us to be a part of your valued holidays, your feedback the most important to improve our quality and service. Have a nice day

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in februari 2020
Reactie van Nyoman op 19 feb 2020
Dear Valued guest, Warm greetings from The Rock Hua Hin Beachfront Spa Resort, thank you for choosing us to be a part of your special holidays. We look forward welcoming you again in the near future...

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2020
Reactie van Nyoman op 15 feb 2020
Dear Valued guest, Warm greetings from The Rock Hua Hin Beachfront Spa Resort, Thank you for choosing us to be a part of your special holidays

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
員工服務態度很好親切友善主動提議景點讓客人選擇,酒店環境非常優美,泳池海灘應有盡有,房間非常舒適空間感很好
3 nachten verbleven in januari 2020
Reactie van Nyoman op 15 feb 2020
Dear Valued guest, Warm greetings from The Rock Hua Hin Beachfront Spa Resort, Thank you for choosing us to be a part of your special holidays, Looking forward to welcome you again in our sanctuary

6/10 – Redelijk

Andrew

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2020
Reactie van Nyoman op 3 feb 2020
Dear Andrew, Warm greetings from The Rock Hua Hin Beachfront Spa Resort, thank you for choosing us to be a part of your valued holidays, and have pleasant stayed with us.

10/10 – Uitstekend

Janet

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
17 nachten verbleven in januari 2020
Reactie van Nyoman op 31 jan 2020
Dear Janet, Warm greetings from The Rock Hua Hin Beachfront Spa Resort, thank you for choosing us to be a part of your valued holidays.

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Trevligt och lugnt
2 nachten verbleven in januari 2020
Reactie van Nyoman op 15 jan 2020
Dear valued guest; Warm greetings from The Rock Hua HIn beachfront Spa Resort, thank you for choosing us to be a part of your special holidays, your feedback are the most important to improve our service and quality. Have pleasant stayed with us, our reception it is open 24 hrs a day.

8/10 – Goed

William

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2020
Reactie van Nyoman op 15 jan 2020
Dear William; Warm greetings from The Rock Hua Hin Beachfront Spa resort, thank you for choosing us and your feedback are the most valued to improved our service and quality

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Great hotell but not for sunbathing.
Nice hotell with a friendly staff. Clean and comfertable rooms. On a negative side the breakfast wasnt all that great, and the restaurant were inside. Worse is that the sun is blocked by a very large building so there is no sun at the sundeck between 12-15. The location is a bit from the city but close to two nice beaches and there is a free shuttle to the city aswell as very cheap taxi.
11 nachten verbleven in december 2019
Reactie van Nyoman op 12 jan 2020
Dear valued guest, warm greetings from The Rock Hua Hin Beachfront Spa Resort, We're sorry you were unhappy, our breakfast serve both ala' chart and thai and American breakfast, lets us know more specific of yours, we will definitely improve, we would love to make your vacation unforgettable memories, also during December and January the sun a bit shifting its rotation, so it is block by the next building, other month will be always good. The Rock it is 600 meters away from Cicada market/Tamarind market, 100 meters to the 7-eleven or some few convenient store,thank you for your valued feedback to improve our quality service