Spahotels in Hudson Valley

'It's all great, as far as i'm concerned, but one has to know in advance what sort of place it is. It's a mosaic of rustic on the outside, elegant/modern on the inside, quadruplexes, with classic LPs and a turntable in the room. There's no restaurant, fitniess room, etc.. (which their website makes clear.) i loved it, It's in the heart of the village. You'll want to walk to everything, which I enjoyed. When I was there, I couldn't find a place for breakfast the Wednesday morning I left;...

'The staff was either incompetent or rude. No one to help with bags. After asking to have the room cleaned and being told it would be cleaned in a few minutes; it still had not been cleaned 2and a half hours later. No full length mirrors anywhere. The safe was unreachable if you were short. Some of my friends rooms did not have hot water. My friend had a mani/pedi appointment. They took her 40 minutes late. She could only have one service. Wish I had saved the money and stayed at the Marriott.'