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Beoordelingen van SUNRISE Garden Beach Resort - All inclusive

5 out of 5
SUNRISE Garden Beach Resort - All inclusive
20 Km Safaga Road, Hurghada, Red Sea, Hurghada

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 129 van 223 beoordelingen" "
Gastenscore: 8 - Goed. 64 van 223 beoordelingen" "
Gastenscore: 6 - Redelijk. 20 van 223 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 223 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 223 beoordelingen" "

8,6/10

Netheid

9,0/10

Personeel en service

9,2/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Betina

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
this is the second SUNRISE resort we visited and again it was great. Rooms and service is great. Clean, the pools are watched carefully which is handy with small kids. Food is pretty good at the buffet restaurant. Service can somewhat be less or missing certain finesse, but they do their best and that is appreciated. If you are bothered by the sales men (excursions, spa etc) approaching you when at the pool, you can get a red flag at the towel center to let them know you want to be left alone. Overall a pretty good experience once again.
9 nachten verbleven in februari 2023
Reactie van Front Office Department op 7 mrt 2023
Dear valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor of welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 – Uitstekend

Geverifieerde reiziger

8 nachten verbleven in april 2019
Reactie van Guest experience & Quality Department op 30 apr 2019
Dear Guest, Warm Greetings from SUNRISE Garden Beach Resort-Select first, we would like to thank you for chosen our hotel to enjoy your holiday and for sharing your feedback with us, kindly be informed that we are very happy that you enjoyed your stay with us and will be honored to welcome you again in SUNRISE Garden Beach Resort –Select-. With best regards, Jenya Kitaeva Guest experience & Quality Department

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Heerlijk verblijf gehad in het sunrise hotel. Personeel is super vriendelijk en behandelen je als koning. Kamer was ruim, netjes en schoon. Live cooking, elke dag andere keuzes qua eten. Animatie team is zeer enthousiast, erg leuke mensen. Wij hebben 8 dagen genoten!
7 nachten verbleven in maart 2019
Reactie van Guest experience & Quality Department op 3 mei 2019
Beste gast, Het team van SUNRISE Garden Beach Resort –Select- wilt u bedanken dat u de tijd heeft genomen om uw vakantie ervaringen te delen met andere reizigers. Wij hopen de eer te hebben u nogmaals te mogen verwelkomen in ons hotel. Met vriendelijke groeten, Jenya Kitaeva Guest experience & Quality Department

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
TOP-resort
Heel net resort. Kamers zijn beetje gedateerd, maar zeer net onderhouden. Restaurant en eten lekker. Ook de a la carte Italiaan zeer lekker. Zwembad en aqua park heel erg proper. Tuin netjes onderhouden. Wij willen er zeker nog naartoe. Ons matras was aanvankelijk zeer hard, werd vervangen. Hotel is zeer begaan dat iedereen zich goed voelt tijdens je vakantie.
7 nachten verbleven in januari 2018
Reactie van Hotel Management op 19 jan 2018
Beste Mevr. Els, Wij willen u bedanken voor u positive feedback op Expedia. Wij zijn blij dat u heeft genoten van uw verblijf en hopen u snel nog eens te mogen verwelkomen. Met vriendelijke Groeten, Hotel Management

8/10 – Goed

De Busschere Gerby

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Shady

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly staff , food was great
3 nachten verbleven in maart 2024
Reactie van Guest Experience Team op 22 apr 2024
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 – Uitstekend

Suzie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stop scrolling book the Sunrise Now it’s epic
Absolutely wonderful hotel with brilliant friendly staff - I heartily recommend staying here the staff can’t do enough for you Sherif the new general manager is amazing and look out for Boushra and Osman in the reception as they are brilliant If you land on your feet and get Ahmed serving your room then you are onto a winner he has real eye to detail. The pools are heated to 29 degrees which is lovely and the hotel is fully accessible on a motability scooter which is amazing for me - I love the new Pier which has ramps into the sea - this is our families second time here and it quit honestly just keeps getting better and better
13 nachten verbleven in januari 2024
Reactie van Guest Experience Team op 29 feb 2024
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bis auf das einfallslose Essen in Ordnung
3 nachten verbleven in januari 2024
Reactie van Guest Experience Team op 29 feb 2024
Dear our valued guest, Thank you for valuing your stay at SUNRISE Garden Beach Resort - Select. We are always appreciating constructive criticism as we see a chance in it to improve our services. We would like to apologize, if in your case you were disappointed and your valued comments have been forwarded to department heads. The SUNRISE Garden Beach Resort – Select Team is wishing you and your family all the best back at home and hopes to welcome you again at our resort! Best regards,

10/10 – Uitstekend

Lucy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2023

10/10 – Uitstekend

Jasvinder

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Returned from a week's break and can say that this hotel exceeded our expectations. Rooms are modern and clean. There's a choice of pools as well as the very fun waterpark-be prepared to climb a lot of stairs up to the top! There's seven Al la carte restaurants that you can use as part of an all inclusive deal deal. We ate at the Italian, Mexican and Asian ones and the service and food was brilliant. Top though, you need to book a reservation on the tablet in reception. We found that if you booked early in the morning, there were always reservations free for the following day. All in all, an excellent break and an excellent resort!
5 nachten verbleven in oktober 2023
Reactie van Guest Experience Team op 18 nov 2023
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 – Uitstekend

Emmanuelle

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hôtel parfait !
Parfait . Hôtel propre et récent en bord de plage. Il dispose d’un ponton où vous pourrez voir de multitude poissons, des raies etc… les restaurants sont garnis. Les chambres spacieuses. Les animations super ! Bref je recommande !
6 nachten verbleven in oktober 2023
Reactie van Guest Experience Team op 2 nov 2023
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select

8/10 – Goed

Berat

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Familienhotel.sehr sauber.Zimmer sind einwenig klein.Service kann gesteigert werden.Restaurant könnte einige Tische mehr vertragen. Strand schön und ruhig. Internet funktioniert nicht immer.
9 nachten verbleven in juli 2023
Reactie van Front Office Team op 27 jul 2023
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 – Uitstekend

Ahmed

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Thanks again
The hotel location was great, the beach was very nice and no litter, kids had a blast on the pool and the staff were super friendly and catered the whole family. The whole staff from reception to housekeeping were amazing even the maintenance team were professional. When it comes to food they served all cuisine special thanks to chef Mohamed. Animation team were highly active and lots of activities were ongoing. Slides were well maintained and safe and life guards were always alert. Definitely will be come back again. Thank you for the ultimate experience.
4 nachten verbleven in juli 2023
Reactie van Front Office Team op 12 jul 2023
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 – Uitstekend

Nazly

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful
Amazing experience, the whole staff are very friendly and professional. Main restaurant was amazing big variety of food and different cuisine, special thanks to chef Mohamed. Animation team were amazing, the kids had a blast as well as me. I will definitely come back soon.
4 nachten verbleven in juli 2023
Reactie van Front Office Team op 12 jul 2023
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

8/10 – Goed

David

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I was going to give five stars but there were two things that altered the overall positive experience of our trip. The first is that waitors aren't allowed to accept tips. All tips go into the tip jar. Sounds fair on first thought. But in reality it looked to me (and i could be wrong) as if the waitors were constantly being watched by the multiple managers in white and blue shirts. So to me it appeared as if the waitors were acting more out of fear of getting reprimanded rather than out of motivation to do a good job in order to get a tip. I mean Egyptians are used to working for tips. But that's clearly a management decision to appeal to Europeans who aren't used to constant tipping. The second thing that i thought could be improved was the music. The animation team played the same songs over and over again that are played at resorts all across the world. Hearing "I will survive", "country roads, take me home", or "Barbie Girl" is not why i flew all the way to Egypt. Egypt is the music hub of the middle east and Egyptian music is far easier to dance to than European and American music. Other than having Egyptian staff at the resort it didnt feel like Egypt. It felt more like Mallorca. The food was pretty good. The salad bar was abundant although the quality of the food wasn't too high. For the price we paid it was appropriate but definitely not 5 stars. The animation team was extremely motivated and made this hotel special. All of them tried very hard to involve the guests
4 nachten verbleven in mei 2023
Reactie van Front Office Team op 22 mei 2023
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort Kind regards,

2/10 – Ontzettend slecht

Miroslav, Prague 5 - Radotin

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Worst experience ever by being physically attacked by a east European guest and hotel management discouraging you to call police as it happened on our last day. The lenghty investigation would delay our departure, they said. Stay away from resorts with a former East Block clientele.
16 nachten verbleven in mei 2023
Reactie van Front Office Team op 22 mei 2023
Thank you for valuing your stay at SUNRISE Garden Beach Resort - Select. We are always appreciating constructive criticism as we see a chance in it to improve our services. We would like to apologize, if in your case you were disappointed and your valued comments have been forwarded to department heads. The SUNRISE Garden Beach Resort – Select Team is wishing you and your family all the best back at home and hopes to welcome you again at our resort! Best regards

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
SUNRISE hotels always a sucess
It is such a lovely Resort. Very clean every where - the garden is so beautiful. The room was so nice and our housekeeper - simply the best. All employees are hardworking, doing their very best so so helpful.
7 nachten verbleven in april 2023
Reactie van Front Office Department op 4 mei 2023
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select

10/10 – Uitstekend

Mohamed, dublin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a last minute decision because we had to cancel a reservation in another hotel. I read the reviews and decided on this one because it was rated extremely high as a family friendly and we were not disappointed. We took the family suite a spacious two bedroom, two bathroom unit. The children room is very cute with small desk and nice decorations so my kids loved it. The hotel has everything you want, amazing wide variety of food, several swimming pools and a decent sized aqua park. It has it's own beach and if you love snorkeling you can take a walk to a nice area with a bice coral. There is also a diving center. Close to shopping. The best was the staff. They greet you with a big smile and try their best to accomodate. Special thanks to Fahd froom room service who was extremely accomodating and helpful, Hamada from the swimming pools, Kareem a young chief from kitchen. But most staffs were amazing and you can see that they enjoyed their work. I definitely recommend it and I will go back in the future.
3 nachten verbleven in april 2023
Reactie van Front Office Department op 4 mei 2023
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select

10/10 – Uitstekend

Bob

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly & trying to accommodate our needs
7 nachten verbleven in april 2023
Reactie van Front Office Department op 15 apr 2023
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select

10/10 – Uitstekend

Annunziata

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Schöner Resort wo man sich als Gast super willkommen fühlt. Sehr gepflegt und alles freundlich und kompetent- würde ich wieder hingehen
4 nachten verbleven in maart 2023
Reactie van Front Office Department op 24 mrt 2023
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

6/10 – Redelijk

Samantha

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Sono molto amareggiata perché durante il soggiorno ho tentato più volte di mettermi in contatto con Hotel.com. Purtroppo non sono stata avvisata che in questo bellissimo hotel ci sono ben 3 cantieri . Uno di questi situato proprio davanti alla mia stanza che ho pagato e te per la vista mare e per la vicinanza alla spiaggia, visto che con me era la mia mamma di 70 anni! Dalla mattina alle 8 fino alle 17:30 non stop ci sono 2 Martelli pneumatici e generatori di corrente che non si fermano per un solo attimo. La cosa più vergognosa e che l’ho pagato a un prezzo normalissimo…. Avrei avuto il diritto di essere avvisata in modo da valutare un altro hotel… per questo motivo sto valutando di avviare una pratica di querela in promos con hotel.com perché io , mia sorella e mia mamma eravamo andate per rilassaci. Tutt’altro sono tornata veramente esausta! Erano le mie uniche ferie, e non ho potuto riposare!
8 nachten verbleven in maart 2023
Reactie van Front Office Department op 24 mrt 2023
Dear our valued guest, Thank you for valuing your stay at SUNRISE Garden Beach Resort - Select. We are always appreciating constructive criticism as we see a chance in it to improve our services. We would like to apologize, if in your case you were disappointed and your valued comments have been forwarded to department heads. The SUNRISE Garden Beach Resort – Select Team is wishing you and your family all the best back at home and hopes to welcome you again at our resort! as per our last meeting with you during your stay that you were satisfied with the hotel action.

10/10 – Uitstekend

Victoria, Crystal Lake

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to return!
7 nachten verbleven in februari 2023
Reactie van Front Office Department op 28 feb 2023
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select

10/10 – Uitstekend

Sarah

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Das Resort ist super sauber, weitläufig und sehr schön gemacht. Es gibt mehrere Restaurants und dadurch ist das Essen sehr abwechslungsreich und die Qualität ist sehr gut. Das Personal ist sehr zuvorkommend und freundlich. Besonders gut hat uns die Animation gefallen. Jeden Abend gibt es Kinderdisco. Unsere Tochter hat es geliebt. Danach Abendprogramm mit Verschiedenen Themen. Danke an Asteka, Dima, Ahmet, Beso, Osman und das restliche Team 👍 Die Poolanlagen sind sauber, gut aufgebaut und sicher für Kinder. Mehrere Life Guards haben alles um Blick. Die Rutschen sind toll für Gruß und Klein. Der Spa-Bereich ist auch zu empfehlen. Wir haben einen tollen Urlaub verbracht und werden bestimmt wiederkommen.
Reactie van Front Office Department op 11 feb 2023
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 – Uitstekend

Amir Esfandiar

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Es war alles einfach super!!! Service, Restaurants, Pools, Strand und Animation verdienen mehr als 5 Sterne!!! Toller Urlaub für Klein und Groß!!! Wir werden bestimt wiederkommen!!! Besonderen Dank an Asteka, Moose, Beso und Ahmed aus dem Animationsteam, die für abwechslungreiche Unterhaltung und unsere gute Laune gesorgt haben. Unsere Tochter liebte die Kinderdisco!!! Das Personal ist super zuvorkommend und freundlich. Die Wettergarantie ist sowieso gegeben (Tipp: in den Wintermonaten sollte man ein Sweatshirt für die Abende mitnehmen)
7 nachten verbleven in januari 2023
Reactie van Front Office Department op 6 feb 2023
Dear valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor of welcoming you back to your second home SUNRISE Garden Beach Resort - Select

10/10 – Uitstekend

Fina

4 nachten verbleven in januari 2023
Reactie van Front Office Department op 7 mrt 2023
Dear valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor of welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 – Uitstekend

Vladimir

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Guest Experience Team op 18 nov 2023
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 – Uitstekend

Ludmilla

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Personal ist super und freundlich und zuvorkommend, nicht aufdringlich. wenn man nicht gestört werden möchte, kann man sich für den Pool/Strand rotes Fänchen holen, dann wird man von gar keinem angesprochen. Kinderclub ist toll. Eigentlich darf man die Kinder dort nicht abgeben, sonnst wollen die nicht mehr da raus.
Reactie van Front Office Department op 3 nov 2022
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

8/10 – Goed

Omid

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super god hotel
6 nachten verbleven in oktober 2022
Reactie van Front Office Department op 21 okt 2022
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 – Uitstekend

mohamed

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great place
3 nachten verbleven in augustus 2022
Reactie van Front Office Department op 1 sep 2022
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 – Uitstekend

Mohamed

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
excellent
The reception is very good, and the hotel staff is very friendly and helpful, and they work to make the guest happy in an excellent way. The restaurants and food are varied and very good. Really, everything is great, and the reason for this is the hotel staff.
3 nachten verbleven in augustus 2022
Reactie van Front Office Department op 24 aug 2022
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 – Uitstekend

Ahmed

Reisde met een groep, Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
excellent
The reception is very good, and the hotel staff is very friendly and helpful, and they work to make the guest happy in an excellent way. The restaurants and food are varied and very good. Really, everything is great, and the reason for this is the hotel staff.
4 nachten verbleven in augustus 2022
Reactie van Front Office Department op 24 aug 2022
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 – Uitstekend

Mohamed

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
excellent
The reception is very good, and the hotel staff is very friendly and helpful, and they work to make the guest happy in an excellent way. The restaurants and food are varied and very good. Really, everything is great, and the reason for this is the hotel staff.
4 nachten verbleven in augustus 2022
Reactie van Front Office Department op 24 aug 2022
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 – Uitstekend

Mohamed

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
excellent
The reception is very good, and the hotel staff is very friendly and helpful, and they work to make the guest happy in an excellent way. The restaurants and food are varied and very good. Really, everything is great, and the reason for this is the hotel staff.
4 nachten verbleven in augustus 2022
Reactie van Front Office Department op 24 aug 2022
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

8/10 – Goed

Mina

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good but need more cleaning from all types of insects
5 nachten verbleven in juli 2022
Reactie van Front Office Department op 30 jul 2022
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 – Uitstekend

enas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really wounderful in all aspects,beach,rooms,food,intertainment,workers are very polite,it is the best in hurghada
4 nachten verbleven in juli 2022
Reactie van Front Office Department op 30 jul 2022
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

8/10 – Goed

Islam

4 nachten verbleven in juni 2022
Reactie van Front Office Department op 22 jun 2022
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select

2/10 – Ontzettend slecht

IHAB

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was nice until my kid and myself got afood poison throwing up and diariah all night and we told the reception manager he said not from us you maybe ate something outside we didn't we just had drinks on the way until we ate the snacks at the hotel I paid full board but my son and I only were able to eat cup of soup and just water because of the nausia we had during our stay. Then my wife went to get a massage and since we are in Egypt we taught everything in Egyptian pound they gave her receipt look to everyone reads it 2006 that mean 140 dollar then when she went to pay they charged her 3800lb and told her it was 200 euro the 6 they said euro sign whythey show her the price in euro and we are American in Egypt it was very deceiving and when I talked to the manager he was sarcastic he said your wife is adult and should know if she doesn't know she should ask , it's only 60.00 different which is not big deal but the way they handled it was like a scam
3 nachten verbleven in juni 2022
Reactie van Front Office Department op 15 jun 2022
Dear our valued guest, Thank you for valuing your stay at SUNRISE Garden Beach Resort - Select. We are always appreciating constructive criticism as we see a chance in it to improve our services. We would like to apologize, if in your case you were disappointed and your valued comments have been forwarded to department heads. The SUNRISE Garden Beach Resort – Select Team is wishing you and your family all the best back at home and hopes to welcome you again at our resort!

10/10 – Uitstekend

Fariha

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
The resort is lovely and huge. Lots of things to do and see around the resorts. Restaurants around, we wish we could have tried more but they were fully booked. All inclusive menu for breakfast was pretty much the same - was ok. Lunch was hit and miss and dinner was good. Pools are fantastic! Staff are great and very helpful. Downside was the faulty room door. We requested for someone to look at it on two days and no one ever turned up. Eventually we just left the door closed without actually it being securely locked.
3 nachten verbleven in juni 2022
Reactie van Front Office Department op 15 jun 2022
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select

10/10 – Uitstekend

Nabil

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Superbe hotel
Hotel magnifique et propre, piscine chauffée, belle plage et on mange super bien. Rapport qualité prix excellent.
7 nachten verbleven in februari 2022
Reactie van Front Office Department op 14 apr 2022
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

8/10 – Goed

Hesham

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is ok Rooms not good a lot of problems Staff very friendly Activities all day is excellent Kids club need more activities for kids Food is excellent except Dessert Aqua is excellent
3 nachten verbleven in februari 2022
Reactie van Front Office Department op 13 feb 2022
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

2/10 – Ontzettend slecht

Michal

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We were so disappointed and dissatisfied with our stay at this hotel, the place is over crowded, room wasn’t clean, linen was dirty and unchanged “see photo “ front reception staff was unwelcoming and unfriendly, reception itself was unpleasant with no AC functioning, dining room was a total mess, hot no AC also smells funky, staff unwelcoming as well, No order at all! Food was mediocre. Mamlouk was a bit cleaner and food was decent. Beach wasn’t too bad, the staff establishment wide wasn’t happy with their jobs and makes you feel unwelcomed . The room was so dirty, floors cabinets bathroom and even main hallway outside room, had to change keys everyday because they would just stop functioning.. so terrible… the thing that was most disgusting in the room was the bed linen which was so dirty and you can tell it’s not washed.. housekeeping guy would knock on the door every evening to basically say hi and wait for tips. So unprofessional, it’s not like you actually cleaned the room properly. During checkout they didn’t even bother asking how was the stay, which tells you a lot about how they run business. We ended up leaving and staying in another hotel which was a bit pricier but definitely enjoyed it “Steignberger Aldau” I would highly recommend this one. AND HIGHLY NOT RECOMMEND SUNRISE TO ANYONE. Oo forget to mention the cafe outside on the beach, forget the name but it had like the nubi style, serves hookah and drinks and play Egyptian music.. that was nice and the owner w
3 nachten verbleven in september 2021
Reactie van Mohamed Ashour op 8 dec 2021
Dear our valued guest, Thank you for valuing your stay at SUNRISE Garden Beach Resort. We are always appreciating constructive criticism as we see a chance in it to improve our services. We would like to apologize, if in your case you were disappointed and your valued comments have been forwarded to department heads. The SUNRISE Aqua Joy Team is wishing you and your family all the best back at home and hopes to welcome you again at our resort!

10/10 – Uitstekend

Ashraf

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing Vacation
We really enjoyed our stay at Sunrise Garden, my kids loved it so much, Aqua Park is very fun, beach is amazing, food is good and lots of varieties and options, All Stuff are working around the clock to make your accomodation as much as happy and comfortable. Difinetely will visit again
4 nachten verbleven in oktober 2021
Reactie van Mohamed Ashour op 8 dec 2021
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, We hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort Kind regards,

10/10 – Uitstekend

Mostafa

4 nachten verbleven in september 2021
Reactie van Front Office Team op 8 dec 2021
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, We hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort Kind regards,

10/10 – Uitstekend

hany

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent facility
Our stay was good excellent facility the pool was good the beach was excellent the service was excellent the animation team are trying to keep us enjoying all the time the food was excellent The only drawback was the guest relation manager was very tough in handling our objections
2 nachten verbleven in oktober 2021
Reactie van Front Office Team op 8 dec 2021
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, We hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort Kind regards,

8/10 – Goed

Waleed

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overall nice
Everything was great except the service at pools bars and the room furniture was old. Reception was great. Thanks Hamdy, Sherif and Mohamed. Asian restaurant staff was fantastic.
4 nachten verbleven in september 2021

8/10 – Goed

catherine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Chambre grande attention il y a des chambres avec 2 lits et non un grand Cadre très agréable Une seule grande piscine pour tout le monde sinon il y a une piscine avec toboggans
19 nachten verbleven in augustus 2021

10/10 – Uitstekend

Mohamed

1 nacht verbleven in augustus 2021

10/10 – Uitstekend

NOHA

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juli 2021

10/10 – Uitstekend

Omar

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2021
Reactie van Guest Experience & Quality Dep op 22 jul 2021
Dear Omar, Thank you so much for taking the time to share you review about your recent stay with us. We truly appreciate your high appraisal of our staff and facilities and are so pleased that you had a memorable vacation with us. We hope to have the pleasure of welcoming you back SUNRISE Garden Beach Resort - Select-in the near future. Best Wishes Guest Experience & Quality Department

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly animation team. Maxican resturant is the best. House keeping needs improvement.
4 nachten verbleven in juli 2021
Reactie van Guest Experience & Quality Dep op 22 jul 2021
Dear Value Guest , Thank you so much for taking the time to share you review about your recent stay with us. We truly appreciate your high appraisal of our staff and facilities and are so pleased that you had a memorable vacation with us. We hope to have the pleasure of welcoming you back SUNRISE Garden Beach Resort - Select-in the near future. Best Wishes Guest Experience & Quality Department