'Food Quality has been definitely increased. Typically, i don't dine here during my stay. This time - due to extreme heat conditions - tried the food here and it has been improved a lot. I enjoyed the cardamom tea ( evening preparation was too good compared to the morning one) and pallipalayam cauliflower.'

'Well meaning but inadequate. '

'Housecleaning needs to step up a notch. They did not clean used glasses properly.'

'Clean room, excellent food and friendly staff'

'Friendly and informative staff. Very accommodating for all requests. Beautiful peaceful setting. Good food options and lots to do within the hotel. Pool is also fantastic - just a little cold. '

'Beautiful Property, British Heritage Property.. great service and staff. They are not just pet friendly but pet loving..Great location middle of all the tourist spots. Superb getaway from city life.'

'There aren't maintain the clean and totally they don't have any good things '

'The room was basic , the staff were welcoming and helpful.'

'Shambala is a quiet plantation stay a few kilometers away from Yercaud Lake and the other busy tourist areas. The manager, Mr. Ravi, front desk manager, Jayaram, Chef Sundar and the restaurant and maintenance staff all personally attend to you and offer really great service. The place is clean and well maintained, and there is wifi even inside the rooms.'

'Shocked with the hotel. It’s little better than lodge & feel terribly cheated having paid 10k a night. I understand it was Christmas weekend but anyone booking should not pay more than 5k a night. Sheets & towels were clean '

'Room was clean and very well '

'Nice place'