Although finding a nice hotel in a convenient location that has all of the essential amenities is important, the most important element that always stands out is the hotel staff.
The hotel is warm and inviting, and so is the staff. As soon as I arrived I was given immediate attention and the hotel staff treated me like I was their most important concern with everything that I needed.
When I arrived at Azzap Hotel before the designated check in time, I was assisted with all of my luggage, which was kept in a secure area and delivered to my room.
The young woman at the reception desk was very attentive with every detail, and offered assistance with everything that I needed. Since she was aware that I had never visited Istanbul previously, she even suggested nearby restaurants and points of interest that I was interested to know about.
The following morning, due to an online booking error that I made, the hotel manager on duty assisted me in finding alternate arrangements.
I would certainly give Azzap Hotel and the staff the highest recommendation for anyone visiting Istanbul.