Lobbylounge

Beoordelingen van Delta Hotels by Marriott Istanbul West

5 out of 5
Delta Hotels by Marriott Istanbul West
Basin Ekspress Yolu, Fatih Cad., Dereboyu Sok. No: 2, Halkali, Istanbul, Istanbul

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 408 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 337 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 138 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 55 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 62 van 1000 beoordelingen" "

8,4/10

Netheid

8,2/10

Personeel en service

8,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Mohammed

Reisde met een groep, Zakenreiziger
Positief: Personeel en service
Very far from every facilitie.
8 nachten verbleven in juli 2023
Reactie van Otel Yönetiminin Açıklaması op 4 aug 2023
Dear Valued Guest Mohammed,Thank you for taking the time to share your comments with us. Feedback such as yours is very valuable and will help us to improve our service consistently.We would like to sincerely apologize for the difficulties you encountered during your stay. Service is our priority and please be assured that your comments have been conveyed accordingly to our colleagues, especially to our Management team to make sure this will not happen again in the future.You are important to us and we do not want to lose you as our guest. Hoping that you will visit us again in the future.We are looking forward to welcoming you back.Best Regards,

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Het was ver gelegen van de stad en ook het openbaar vervoer was beperkt.
2 nachten verbleven in augustus 2021
Reactie van Courtyard by Marriott Istanbul West op 6 aug 2021
Dear Valued Guest Thank you for taking the time to share your comments with us. Feedback such as yours is very valuable and will help us to improve our service consistently. Since we are an airport hotel, our location is a bit far from the city center. However, you can easily reach by various public transport and taxi. Thank you once again for your valuable feedback and we hope to have the opportunity to welcome you back to enjoy more of the facilities we have to offer. Kind regards

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nette kamers en vriendelijk personeel! Hotel is aan de snelweg, maar totaal niet gehorig.
3 nachten verbleven in april 2019

8/10 – Goed

Mehmet

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2018

8/10 – Goed

Pieter, Amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good business hotel
Perfect business hotel, with all facilities you would need. Especially the health department with a proper fitness and swimming pool. Rooms are clean and nice. WIFI is working perfectly! I recommend this hotel for business travelers
1 nacht verbleven in februari 2018

10/10 – Uitstekend

Coen, Amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed hotel, vriendelijk personeel en fijne kamer.
Het hotel is ideaal voor een kort verblijf. De shuttlebus gaat tot 10:00 en vanaf 18:00 naar de luchthaven. Je kunt voor een zeer lage prijs ook gewoon een taxi pakken naar de dichtstbijzijnde metrobüshalte: Sefaköy. Hier heb je een directe verbinding naar het centrum. Als je liever met de metro gaat kun je deze ook vanaf het vliegveld pakken. Je moet dan wel een keer overstappen, maar het is overzichtelijk en makkelijk te vinden. Het zwembad is heerlijk en rustig, en de sauna is ook fijn. Voor de langere verblijven in İstanbul zou ik wel iets meer richting het centrum gaan, maar dit hotel en deze voorzieningen zijn voor een short stay zeker goed!
De sauna
Het zwembad
De metrobushalte

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
prima hotel
prima hotel
Reactie van Anil Ozturk op 19 mrt 2016
Dear Valued Guest, Thank you for reviewing us. We hope to welcome you again. Your sincerely,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
prijs/kwaliteit verhouding uitstekend.
courtyard hotel hebben we niets op aan te merken. personeel erg vriendelijk en service gericht. Centrum redelijk bereikbaar.

8/10 – Goed

Idyl, Rotterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nachtje in Istanbul
Bij aankomst kon ik mij gelijk inchecken en werd er een nieuwe balie geopend om mij toch snel van dienst te kunnen zijn, hotel zag er prachtig uit en personeel erg vriendelijk. eten en drinken is wel erg duur!

8/10 – Goed

Don, Purmerend

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel
Overall satisfied with the hotel. Good restaurant, but a bit disappointing that the airport shuttle bus is only once every hour. The hotel is only ten minutes from the airport, so it should be possible to have e.g. 2 buses per hour.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Desire, H

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed voor kort verblijf
Perfect hotel. Zeer gericht op veiligheid , geluidsdicht, vlakbij het vliegveld en zeer hulpzaam en vriendelijk personeel! Spreken hun talen goed regelen alles voor je wat je vraagt. Goede en informatieve lobby. Als ik weer naar Istanbul ga zal ik hier zeker weer verblijven!

10/10 – Uitstekend

Chandan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property and excellent breakfast. Far away from old town and all the attractions
6 nachten verbleven in maart 2024

6/10 – Redelijk

Cassandra

Reisde met partner
Positief: Personeel en service
I do not recommend this hotel if you’re going to be visiting all the main attractions of Istanbul. The hotel is about a 30-40 min drive from where everything is so we found ourselves going back and forth wasting a lot of time commuting. The staff was nice but the water pressure for our shower and sink was terrible. We asked for it to be fixed and after they came it was still not good. Breakfast was good but I would recommend hotels closer, overall not worth it.
3 nachten verbleven in maart 2024

8/10 – Goed

Noria

4 nachten verbleven in september 2023

10/10 – Uitstekend

pankajkumar

Zakenreiziger
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Everything was good except the lobby should have been more attractive and with a place to sit comfortably while waiting for someone. It’s too small area and limited space
2 nachten verbleven in februari 2024

10/10 – Uitstekend

pankajkumar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay!
1 nacht verbleven in februari 2024

10/10 – Uitstekend

KHALED, DORAL

3 nachten verbleven in februari 2024

8/10 – Goed

Abdelaziz

4 nachten verbleven in januari 2024

8/10 – Goed

Sharmila

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The hotel was great, the room was comfortable and the Reception was very good. Only issue we had was the location. It’s on the HWY and not walking distance to any sightseeing places or anywhere.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Zehra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

8/10 – Goed

Ali

1 nacht verbleven in december 2023

10/10 – Uitstekend

Ohsan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

10/10 – Uitstekend

Zaharescu

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice staff,friendly,clean room.
4 nachten verbleven in oktober 2023
Reactie van Otel Yönetiminin Açıklaması op 26 okt 2023
Dear Valued Guest Zaharescu,Thank you for staying with us and for sharing your honest feedback.We are more than happy to hear that we achieved to impress you and you are fully satisfied with our hotel and services.Sincerely wish to have you back with us in the near future.Best Regards,

6/10 – Redelijk

TAYFUN

1 nacht verbleven in oktober 2023
Reactie van Otel Yönetiminin Açıklaması op 26 okt 2023
Dear Valued Guest Tayfun,Thank you for taking the time to share your comments with us. Feedback such as yours is very valuable and will help us to improve our service consistently.We would like to sincerely apologize for the difficulties you encountered during your stay. Service is our priority and please be assured that your comments have been conveyed accordingly to our colleagues, especially to our Management team to make sure this will not happen again in the future.You are important to us and we do not want to lose you as our guest. Hoping that you will visit us again in the future.We are looking forward to welcoming you back.Best Regards,

10/10 – Uitstekend

Angelo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel pulito e personale gentile
È stato un bel hotel, personale gentilissimo, hotel pulito, colazione ricca e molto buona, ben attrezzato. Siamo clienti molto esigenti e ci sono venuti incontro in tutto.
5 nachten verbleven in oktober 2023
Reactie van Otel Yönetiminin Açıklaması op 23 okt 2023
Dear Valued Guest Angelo,Thank you for sending us your kind feedback after your recent stay with us at Courtyard by Marriott Istanbul West.We are very delighted that you enjoyed your stay with us. Comments like these enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one.It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future.Kind regards,

8/10 – Goed

Maria Fe

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Safe
Reactie van Otel Yönetiminin Açıklaması op 18 okt 2023
Dear Valued Guest Maria,Thank you for staying with us and for sharing your honest feedback.We are more than happy to hear that we succeeded in impressing you and that you are fully satisfied with our hotel and services.Sincerely wish to have you back with us in the near future.Best Regards,

4/10 – Matig

Murat

5 nachten verbleven in september 2023
Reactie van Otel Yönetiminin Açıklaması op 9 okt 2023
Sayın Misafirimiz Murat Bey,Değerli zamanınızı otelimizdeki güzel deneyimlerinizi bizimle paylaşmaya ayırdığınız için teşekkür ederiz.Herşeyden önce siz değerli misafirimize sağladığımız imkanların sizi memnun ettiğini gördüğümüz için son derece mutlu ve onore olduğumuzu belirtmek isteriz.En kısa zamanda sizi tekrar otelimizde ağırlamak ister ve güzel yorumlarınız icin çok teşekkür ederiz.Saygılarımızla ,

10/10 – Uitstekend

Emirhan

1 nacht verbleven in september 2023
Reactie van Otel Yönetiminin Açıklaması op 26 sep 2023
Sayın Misafirimiz Emirhan Bey,Değerli zamanınızı otelimizdeki güzel deneyimlerinizi bizimle paylaşmaya ayırdığınız için teşekkür ederiz.Herşeyden önce siz değerli misafirimize sağladığımız imkanların sizi memnun ettiğini gördüğümüz için son derece mutlu ve onore olduğumuzu belirtmek isteriz.En kısa zamanda sizi tekrar otelimizde ağırlamak ister ve güzel yorumlarınız icin çok teşekkür ederiz.Saygılarımızla ,

10/10 – Uitstekend

KHALED, DORAL

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like all
7 nachten verbleven in september 2023
Reactie van Otel Yönetiminin Açıklaması op 21 sep 2023
Dear Valued Guest Khaled,Thank you for staying with us and for sharing your honest feedback.We are more than happy to hear that we achieved to impress you and you are fully satisfied with our hotel and services.Sincerely wish to have you back with us in the near future.Best Regards,

2/10 – Ontzettend slecht

Emre

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023
Reactie van Otel Yönetiminin Açıklaması op 19 sep 2023
Değerli Misafirimiz Emre Bey,Courtyard by Marriott Istanbul West’i tercih ettiğiniz ve deneyiminizi bizimle paylaştığınız için teşekkür ederiz.Hizmetlerimizden memnun kalmadığınızı öğrenmekten üzüntü duyduk. Yaşamış olduğunuz bazı aksaklıklardan dolayı üzgün olduğumu dile getirmek isterim. Yorumlarınız yönetim ekibimiz tarafından hassasiyetle incelenecek olup bir sonraki deneyiminizde size daha iyi bir hizmet sunabilmek için gerekli tedbirler alınacaktır.Sizi en kısa sürede tekrar ağırlamak dileklerimizle,Saygılarımızla,

6/10 – Redelijk

Geverifieerde reiziger

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
2 nachten verbleven in september 2023
Reactie van Otel Yönetiminin Açıklaması op 13 sep 2023
Dear Valued Guest,Thank you for your review.We offer our sincerest apologies for the less than satisfactory experience that you had at our property on this occasion. We understand how disappointing it must be when the standard of your stay is not equal to that which you expect, and please rest assured that this is not the lasting impression we wish to leave with our valued guests.We very much take pride in our hospitality principles and we were undoubtedly disappointed after learning about your experience. Needless to say, customer feedback is vital to our operations and we are most grateful for the effort you have made to share your observations.Of course, we remain at your disposal for further assistance.Best regards,

6/10 – Redelijk

Wasim

2 nachten verbleven in september 2023
Reactie van Otel Yönetiminin Açıklaması op 29 sep 2023
Dear Valued Guest Wasim,Thank you for taking the time to share your comments with us. Feedback such as yours is very valuable and will help us to improve our service consistently.We would like to sincerely apologize for the difficulties you encountered during your stay. Service is our priority and please be assured that your comments have been conveyed accordingly to our colleagues, especially to our Management team to make sure this will not happen again in the future.You are important to us and we do not want to lose you as our guest. Hoping that you will visit us again in the future.We are looking forward to welcoming you back.Best Regards,

10/10 – Uitstekend

Abdulaziz

Positief: Netheid
Best
5 nachten verbleven in augustus 2023
Reactie van Otel Yönetiminin Açıklaması op 6 sep 2023
Dear Valued Guest,Thank you for staying with us and for sharing your honest feedback.We are more than happy to hear that we achieved to impress you and you are fully satisfied with our hotel and services.Sincerely wish to have you back with us in the near future.Best Regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van Otel Yönetiminin Açıklaması op 6 sep 2023
Dear Valued Guest,Thank you for staying with us and for sharing your honest feedback.We are more than happy to hear that we achieved to impress you and you are fully satisfied with our hotel and services.Sincerely wish to have you back with us in the near future.Best Regards,

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
5 nachten verbleven in augustus 2023
Reactie van Otel Yönetiminin Açıklaması op 28 aug 2023
Dear Valued Guest,Thank you for staying with us and for sharing your honest feedback.We are more than happy to hear that we achieved to impress you and you are fully satisfied with our hotel and services.Sincerely wish to have you back with us in the near future.Best Regards,

6/10 – Redelijk

Abdullah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Die Betten und Kopfkissen waren unbequem.
5 nachten verbleven in augustus 2023
Reactie van Otel Yönetiminin Açıklaması op 28 aug 2023
Dear Valued Guest Abdullah,Thank you for your review.We offer our sincerest apologies for the less than satisfactory experience that you had at our property on this occasion. We understand how disappointing it must be when the standard of your stay is not equal to that which you expect, and please rest assured that this is not the lasting impression we wish to leave with our valued guests.We very much take pride in our hospitality principles and we were undoubtedly disappointed after learning about your experience. Needless to say, customer feedback is vital to our operations and we are most grateful for the effort you have made to share your observations.Of course, we remain at your disposal for further assistance.Best regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stay was good. Kids enjoyed the pool very much. People smoke it seems everywhere so cigarette smell was an inconvenience. But it is everywhere in the city just not specific to the hotel.
5 nachten verbleven in augustus 2023
Reactie van Otel Yönetiminin Açıklaması op 25 aug 2023
Dear Valued Guest,Thank you for staying with us and for sharing your honest feedback.We are more than happy to hear that we achieved to impress you and you are fully satisfied with our hotel and services.Sincerely wish to have you back with us in the near future.Best Regards,

10/10 – Uitstekend

Msaad

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is very good, I have travel with family 8 people, safe and nice. I advice my friend to get the hotel. One thing you need to know that it’s far from the tourist places, but if you have a driver, you are good, and good for big family and safe. المكان مناسب للعوائل انا رحت مع العائلة وعددنا كان ٨ المكان امن وجميل والسعر رخيص بدون افطار. المشكله الوحيدة ان المكان بعيد عن الاماكن السياحيه وتحتاج سيارة او سواق لزيارة الاماكن السياحية. الغرف مناسبه حجمها ولا توجد ملاحظات. يوم رحت كان فيه صيانه علي المسبح لذلك ما اقدر اقيمه لان ما استعملته والافطار كنت افطر براء وكان سعر الافطار ٤٥٠ ريال سعودي تقريبا لشخص. لذلك فضلت افطر براء وكل يوم مطعم. الفندق مريح ولا فيه ازعاج.
5 nachten verbleven in augustus 2023
Reactie van Otel Yönetiminin Açıklaması op 14 aug 2023
Dear Valued Guest Msaad,Thank you for staying with us and for sharing your honest feedback.We are more than happy to hear that we achieved to impress you and you are fully satisfied with our hotel and services.Sincerely wish to have you back with us in the near future.Best Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Otel Yönetiminin Açıklaması op 11 aug 2023
Dear Valued Guest,Thank you for staying with us and taking the time to share your exceptional feedback. We are delighted to hear that you had a great stay at Courtyard by Marriot Istanbul West and that our facilities, amenities and location lived up to your expectations.We especially thank you for your comments on our services and team.We look forward to welcoming you back soon.Kind regards,

8/10 – Goed

anwer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent stay
3 nachten verbleven in augustus 2023
Reactie van Otel Yönetiminin Açıklaması op 10 aug 2023
Dear Valued Guest Anwer,Thank you for staying with us and for sharing your honest feedback.We are more than happy to hear that we achieved to impress you and you are fully satisfied with our hotel and services.Sincerely wish to have you back with us in the near future.Best Regards,

10/10 – Uitstekend

Hamza

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay and the staff was friendly
5 nachten verbleven in juli 2023
Reactie van Otel Yönetiminin Açıklaması op 9 aug 2023
Dear Valued Guest Hamza,Thank you for staying with us and taking the time to share your exceptional feedback. We are delighted to hear that you had a great stay at Courtyard by Marriot Istanbul West and that our facilities, amenities and location lived up to your expectations.We especially thank you for your comments on our services and team.We look forward to welcoming you back soon.Kind regards,

10/10 – Uitstekend

Bünyemin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Immer wieder zufrieden, sehr angenehm
2 nachten verbleven in augustus 2023
Reactie van Otel Yönetiminin Açıklaması op 9 aug 2023
Dear Valued Guest Bünyemin,Thank you for staying with us and taking the time to share your exceptional feedback. We are delighted to hear that you had a great stay at Courtyard by Marriot Istanbul West and that our facilities, amenities and location lived up to your expectations.We especially thank you for your comments on our services and team.We look forward to welcoming you back soon.Kind regards,

10/10 – Uitstekend

Ali Savas

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023
Reactie van Otel Yönetiminin Açıklaması op 4 aug 2023
Değerli Misafrimiz Ali Savas,Sizi ağırlayabilme fırsatı bularak memnuniyetinizi öğrenmiş bulunmaktan onur duyduk.Tüm çalışanlarımız sizlere güler yüz ile en iyi hizmeti vermeye çalışmaktadırlar, bu çabanın sizler tarafından fark ediliyor olması bizleri ziyadesi ile memnun etmektedir.En kısa zamanda tekrar misafirimiz olabilmeniz dileğiyle,Saygılarımızla,

2/10 – Ontzettend slecht

Seyedeh Leila

7 nachten verbleven in juli 2023
Reactie van Otel Yönetiminin Açıklaması op 1 aug 2023
Dear Valued Guest Leila,Thank you for your review.We offer our sincerest apologies for the less than satisfactory experience that you had at our property on this occasion. We understand how disappointing it must be when the standard of your stay is not equal to that which you expect, and please rest assured that this is not the lasting impression we wish to leave with our valued guests.We very much take pride in our hospitality principles and we were undoubtedly disappointed after learning about your experience. Needless to say, customer feedback is vital to our operations and we are most grateful for the effort you have made to share your observations.Of course, we remain at your disposal for further assistance.Best regards,

8/10 – Goed

Fahd

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Nice hotel with good staff Unfortunately no laundry inside it, the guest must wait for 24 hours for clothes cleaning as the hotel has agreement with private laundry with very high prices for the service
10 nachten verbleven in juli 2023
Reactie van Otel Yönetiminin Açıklaması op 1 aug 2023
Dear Valued Guest Fahd,Thank you for taking the time to share your comments with us. Feedback such as yours is very valuable and will help us to improve our service consistently.We would like to sincerely apologize for the difficulties you encountered during your stay. Service is our priority and please be assured that your comments have been conveyed accordingly to our colleagues, especially to our Management team to make sure this will not happen again in the future.You are important to us and we do not want to lose you as our guest. Hoping that you will visit us again in the future.We are looking forward to welcoming you back.

10/10 – Uitstekend

Hare

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quiet comfortable and service (Hasan Canturk) very customer friendly.
2 nachten verbleven in juli 2023
Reactie van Otel Yönetiminin Açıklaması op 1 aug 2023
Dear Valued Guest Hare,Thank you for staying with us and taking the time to share your exceptional feedback. We are delighted to hear that you had a great stay at Courtyard by Marriot Istanbul West and that our facilities, amenities and location lived up to your expectations.We especially thank you for your comments on our services and team.We look forward to welcoming you back soon.Kind regards,

6/10 – Redelijk

Sanjay

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Low and slow Air conditioning mase my stay uneasy. Rest all fine- gold member late check out was accommodated.
1 nacht verbleven in juli 2023
Reactie van Otel Yönetiminin Açıklaması op 6 jul 2023
Dear Valued Guest Sanjay,Thank you for taking the time to share your comments with us. Feedback such as yours is very valuable and will help us to improve our service consistently.We would like to sincerely apologize for the difficulties you encountered during your stay. Service is our priority and please be assured that your comments have been conveyed accordingly to our colleagues, especially to our Management team to make sure this will not happen again in the future.You are important to us and we do not want to lose you as our guest. Hoping that you will visit us again in the future.We are looking forward to welcoming you back.Best Regards,

10/10 – Uitstekend

murat

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Otel Yönetiminin Açıklaması op 7 jul 2023
Sayın Misafirimiz Murat,Değerli zamanınızı otelimizdeki güzel deneyimlerinizi bizimle paylaşmaya ayırdığınız için teşekkür ederiz.Herşeyden önce siz değerli misafirimize sağladığımız imkanların sizi memnun ettiğini gördüğümüz için son derece mutlu ve onore olduğumuzu belirtmek isteriz.En kısa zamanda sizi tekrar otelimizde ağırlamak ister ve güzel yorumlarınız icin çok teşekkür ederiz.Saygılarımızla ,