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Beoordelingen van Elite World Grand Istanbul Kucukyali

5 out of 5
Elite World Grand Istanbul Kucukyali
Inonu Cad. No 22, Kucukyali Maltepe, Istanbul

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 519 van 856 beoordelingen" "
Gastenscore: 8 - Goed. 205 van 856 beoordelingen" "
Gastenscore: 6 - Redelijk. 57 van 856 beoordelingen" "
Gastenscore: 4 - Matig. 24 van 856 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 51 van 856 beoordelingen" "

9,0/10

Netheid

8,4/10

Personeel en service

8,8/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Ali

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Top hotel
6 nachten verbleven in februari 2024
Reactie van Guest Relations Manager op 21 feb 2024
Dear Mr. Ali,Thank you for your glowing review of Elite World Grand Istanbul Kucukyali. We couldn't be happier to read your review and hear about how much you enjoyed the property. Thank you for staying with us and we hope we have a chance to welcome you back again very soon!Kind Regards,

6/10 – Redelijk

K.

Reisde met familie
verblijf Elite world grand hotel Istanbul
We hebben 6 nachten gebleven in Elite world grand hotel in Istanbul. Van vliegveld opgehaald voor 66 euro voor een afstand van 20 minuten. ( in terugweg met een taxi voor 15 euro gegaan.) Warme welkom door de medewerker, koffers worden getild door de medewerker. Kamer was 23-24 graden, heel warm. We hebben receptie gebeld om de temperatuur in onze kamer naar 19-20 graden verlagen( kon niet zelf via kamer dat doen), 2 dagen later de temperatuur naar 20 graden is verlaagd. Ontbijt was niet op niveau van 5 ster. Heel beperkte keuzes. Koelkast was op slot, moest eerst 100 euro borg betalen daarna komt iemand met een schroevendraaier om de koelkast open te maken. Nooit eerder bij een hotel meegemaakt. Op laatste dag na het uitchecken moesten we zelf onze koffers sjouwen naar buiten. Geen hulp aangeboden gekregen door de medewerkers. De oprit van de hotel was heel glad en ik ben gegleden en hard gevallen op mijn billen. Geen hulp en steun gekregen om te kunnen opstaan. Heb nog veel pijn en kan moeilijk zitten en opstaan ondanks pijnstilling. Helaas geen goed ervaring. Sevgi van de klant informatie was heel behulpzaam en vriendelijk.
6 nachten verbleven in januari 2024
Reactie van Guest Relations Manager op 26 feb 2024
Dear Mrs.Qayoumi,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. We have shared your feedback with our hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent those issues from occurring in the future.Thank you again for your feedback. I hope you choose to stay with us again when your travels bring you back to Istanbul.Kind Regards,

8/10 – Goed

Fadime, Hengelo

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Het was een fijn verblijf met een peuter van bijna 3. Je kon makkelijk veilig lopen naar winkelcentrum die 10 min verderop was. Lieve personeel alleen ze mochten wel wat alerter zijn en niet overal een excuus aan plakken maar voor de rest geen opmerkingen was een goed verblijf.
4 nachten verbleven in juli 2023
Reactie van Guest Relations Manager op 2 aug 2023
Dear Mrs.Fadime,Thank you for taking the time to review our hotel. Your feedback is greatly appreciated.I am sorry to hear your experience was anything less than exceptional. Ensuring that our guest's preferences are met is very important to us.We hope for the opportunity to welcome you back again during your next visit to Istanbul.Kind Regards,

10/10 – Uitstekend

Etkin

1 nacht verbleven in september 2022
Reactie van Misafir İlişkileri Müdürü op 24 apr 2023
Öncelikle Istanbul'daki vaktinizi otelimizde geçirmeyi seçtiğiniz için çok teşekkür ederim.Sizden böylesine güzel bir yorum almak bizleri çok mutlu etti. Otelimizin bütün çalışanları, size ve sevdiklerinize tekrar evinizin rahatlığını hissettirmek için sabırsızlanıyor.Bir sonraki tatilinizi planlarken size şahsen yardımcı olmayı çok isterim.Saygılarımla,

10/10 – Uitstekend

Etkin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great facilities. Clean hotel. Very nice rooms. Overall great experience.
2 nachten verbleven in september 2022
Reactie van Assistant Front Office Manager op 25 sep 2022
Dear Etkin,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Elite World Asia Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note that your feedback about our team has been shared with everyone as a critical way of understanding how we can continue to deliver great experiences.Thank you for staying with us and we hope you choose to create more memories at Elite World Asia Hotel whenever your travels bring you back to Istanbul.Sincerely,Koray BiçerAssistant Front Office Manager

10/10 – Uitstekend

Brahim

5 nachten verbleven in maart 2022

10/10 – Uitstekend

Angelika

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Zeer goed Hotel
1 nacht verbleven in oktober 2021
Reactie van Guest Relation Executive/İpek Can op 28 okt 2021
Dear Ms.Angelika, First of all thank you for choosing to stay in Elite World Asia Hotel, On behalf of the entire hotel team, we want to thank you for sharing your nice comment with us during your stay at the Elite World Asia Hotel. We look forward to welcome you back again, Kind Regards,

4/10 – Matig

Yaser

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, comfort kamer
6 nachten verbleven in augustus 2021
Reactie van Elite World Asia op 21 sep 2021
Dear Yaser, First and foremost, thank you for taking the time to share your experience with us. We deeply regret that we were not able to fulfil your expectations during your stay. We are dedicated to the continuous improvement of our service quality and your feedback plays an essential role in attaining this goal. We are totally aware, this is the only way we can assess ourselves and improve the great service we aim to provide. We appreciate and have taken note of all your comments and we will be pleased to have the pleasure of welcoming you again. Yours sincerely, Larysa Kushchevska Front Office Manager

10/10 – Uitstekend

Mukdad

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2021
Reactie van Elite World Asia op 21 sep 2021
Dear Mukdad, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Elite World Asia Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note that your feedback about our team has been shared with everyone as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying with us and we hope you choose to create more memories at Elite World Asia Hotel whenever your travels bring you back to Istanbul. Sincerely, Larysa Kushchevska Front Office Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Voorzieningen
Het hotel is goed. Het ontbijt is goed. De bediening is vriendelijk. Het engels van het personeel is helaas ondermaats voor in een 5 * hotel. Minder goed : Ik moest bijna elke dag naar de receptie bellen om proper koffie tassen te krijgen. Enz...pfff geen informatie over het openbaar vervoer. 2 x gevraagd hoe ik van punt A naar punt B kon gaan met het openbaar vervoer en niemand kon me uitleg geven. Ik heb dit allemaal zelf moeten uitzoeken. De lokale bevolking was meer behulpzaam. 👍 De spa voorzieningen : super! Fitness : Top!
10 nachten verbleven in februari 2020

10/10 – Uitstekend

Abdurrahman

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good place to stay.
Stayed for one night. its was clean, fast and comfy.Nearby is Townhill shopping center.
1 nacht verbleven in november 2019
Reactie van AYSEGUL DURGUT / GUEST RELATIONS MANAGER op 11 dec 2019
Dear Abdurrahman, Thank you very much for taking the time to write about your experience at Elite World Asia Hotel…We really appreciate your excellent feedback. We strive to deliver genuine hospitality from the heart and we are so pleased to hear our team were able to provide you excellent service. Please note that your great feedback will be shared. We are honored that you choose Elite World Asia Hotel,and we look forward to welcoming you again. Best Regards ,

8/10 – Goed

Geverifieerde reiziger

7 nachten verbleven in augustus 2019
Reactie van GM op 7 sep 2019
Dear Valued Guest, Thank you for your kind words and 5-star rating. We take great pride in providing our guests with an unforgettable luxury experience, and it is a real treat to see that you were impressed with your room accommodation and the service received. Our guests' satisfaction is very important to us, and we try hard to make sure all our guests have a rewarding experience at our hotel. Thank you for your kind words and please come back soon. Kind regards , AHMET KORKUT GENERAL MANAGER

10/10 – Uitstekend

Mona

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2019
Reactie van GM op 20 jun 2019
Dear Guest, Thank you very much for taking the time to share your positive and motivating feedback on Expedia following your recent visit. First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at Elite World Asia Hotel. We wish you a nice day. Yours sincerely, AHMET KORKUT GENERAL MANAGER

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
3 nachten verbleven in juni 2019
Reactie van AYSEGUL DURGUT / GUEST RELATIONS MANAGER op 18 jun 2019
Dear Guest,Elite World Asia Hotel cares about guest's review to take our service quality standarts forward . We ‘d like to thank you for your loyalty to our brand by sharing your happiness and saddness with us through Expedia.com . All the problems that you have been stated finalised by our related department to make you feel more comfortable and happy for your next stay . We ‘re looking forward to welcome you at Elite World Asia Hotel again to experience the comfort . Best Regards ,

8/10 – Goed

Steven

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Luxury but friendly personnel lacks right skills
Brandnew and luxury hotel. All facilities you want (swimming pool, fitness, wellness, ...). Much personnel but clear lack of experience (they are still learning the job, both at reception, in the bar or restaurant) though very friendly to serve the guests.
3 nachten verbleven in september 2018
Reactie van Guest Relations / Elite World Asia Hotel op 21 okt 2018
Dear Guest, Thank you for your review of your recent stay in Elite World Asia Hotel. We appreciate you take time to share your comment and assesment with the expedia.com community, and are pleased that you have had an enjoyable stay. We take pride in delivering high levels of service and standards. Our team members aim to ensure that guests are cared, valued and respected at all times and we are very pleased to hear that our goal was achieved with you. We appreciate your loyalty to our brand, and hope to have you back in Elite World Asia Hotel again! Kind regards General Manager Ahmet Korkut

10/10 – Uitstekend

Sheikh

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff are friendly. Call property is pretty well maintain. I stayed there nine days. The breakfast buffet was pretty much identical every day. Don’t forget for this property is located and Asia side of Istanbul not in Europe. Overall If I were to stay in Asia Side again, I will book this hotel.
1 nacht verbleven in april 2024
Reactie van Guest Relations Representative op 30 apr 2024
Dear Mr. Sheikh,Thank you so much for your outstanding review.We are delighted to hear that above all it was the service you received that was most remarkable. Your comments regarding our team members are greatly appreciated and we are beyond thrilled to know you felt the level of service at our property truly elevated your trip experience.We very much look forward to the opportunity to welcome you back to Elite World Grand İstanbul Küçükyalı during your next visit to Istanbul!Kind Regards,Sevgi ÇelikGuest Relations Representative

10/10 – Uitstekend

Ozzy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had a great 4 nights stay, everything met my standards I really enjoyed it. Would definitely recommend.
4 nachten verbleven in april 2024
Reactie van Guest Relations Representative op 30 apr 2024
Dear Mr. Ozzy,Thank you for your glowing review of Elite World Grand İstanbul Küçükyalı. We couldn't be happier to read your review and hear about how much you enjoyed the property. Thank you for staying with us and we hope we have a chance to welcome you back again very soon!Kind Regards,Sevgi ÇelikGuest Relations Representative

10/10 – Uitstekend

Mohamed

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Guest Relations Representative op 26 apr 2024
Dear Mr. Mohamed,Thank you so much for your wonderful review.We are pleased to hear you enjoyed your stay and truly appreciate your feedback.We look forward to the opportunity to welcome you back again soon.Kind Regards,Sevgi Çelik

10/10 – Uitstekend

Lateef

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
5 nachten verbleven in april 2024
Reactie van Guest Relations Representative op 25 apr 2024
Dear Mr.Lateef,Thank you so much for staying at Elite World Grand İstanbul Küçükyalı. We are grateful for your feedback, and we thank you for taking the time to review your experience.We hope to welcome you back again soon for another memorable stay.Kind Regards,Sevgi Çelik

8/10 – Goed

Joyce

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice breakfast buffet
2 nachten verbleven in april 2024
Reactie van Guest Relations Representative op 21 apr 2024
Dear Ms. Joyce,Thank you for your review of Elite World Grand İstanbul Küçükyalı. We are glad that you have enjoyed your stay and enjoyed the services and amenities provided. We hope to be able to welcome you back in the future.Best Regards,Sevgi Çelik

10/10 – Uitstekend

Naghmeh

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved this hotel ❤️
2 nachten verbleven in april 2024
Reactie van Guest Relations Representative op 21 apr 2024
Dear Ms.Naghmeh,Thank you for your glowing review of Elite World Grand İstanbul Küçükyalı. We couldn't be happier to read your review and hear about how much you enjoyed the property. Thank you for staying with us and we hope we have a chance to welcome you back again very soon!Kind Regards,Sevgi Çelik

8/10 – Goed

Joyce

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice buffet breakfast.
1 nacht verbleven in april 2024
Reactie van Guest Relations Representative op 21 apr 2024
Dear Ms. Joyce,Thank you so much for your wonderful review.We are pleased to hear you enjoyed your stay and truly appreciate your feedback.We look forward to the opportunity to welcome you back again soon.Kind Regards,Sevgi Çelik

10/10 – Uitstekend

Ahoua

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice safe and sound will recommend
4 nachten verbleven in april 2024
Reactie van Guest Relations Representative op 20 apr 2024
Dear Ms. Ahoua,Thank you so much for your wonderful review!We are thrilled to hear your stay at Elite World Grand İstanbul Küçükyalı was remarkable and very much look forward to the opportunity to welcome you back again soon.Kind Regards,Sevgi ÇelikGuest Relations Representative

10/10 – Uitstekend

Ohanes, Miami

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente hotel, me hospedaría de nuevo sin dudarlo !
6 nachten verbleven in april 2024
Reactie van Guest Relations Representative op 18 apr 2024
Dear Mr.Ohanes,Thank you for your glowing review of Elite World Grand İstanbul Küçükyalı. We couldn't be happier to read your review and hear about how much you enjoyed the property. Thank you for staying with us and we hope we have a chance to welcome you back again very soon!Kind Regards,Sevgi ÇelikGuest Relations Representative

10/10 – Uitstekend

abderrazak

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very clean and modern hotel, great customer services from front to room service. every thing i requested was no problem. excellent hotel
4 nachten verbleven in maart 2024
Reactie van Guest Relations Representative op 12 apr 2024
Dear Mr.Abderrazak,Thank you for choosing Elite World Grand İstanbul Küçükyalı for your stay. We are so happy to hear your positive comments about our hotel as commitment to service and guest satisfaction is our main concern.Once again thank you for staying with us during your visit to Istanbul, and we invite you to include us in your future plans when you visit this area again.Kind Regards,Sevgi ÇelikGuest Relations Representative

10/10 – Uitstekend

Alexis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Better than I expected!! I have zero complaints. Everyone was so hospitable!!! Very catering to my needs.
5 nachten verbleven in maart 2024
Reactie van Guest Relations Representative op 12 apr 2024
Dear Ms. Alexis,Thank you so much for your outstanding review.We are delighted to hear that above all it was the service you received that was most remarkable. Your comments regarding our team members are greatly appreciated and we are beyond thrilled to know you felt the level of service at our property truly elevated your trip experience.We very much look forward to the opportunity to welcome you back to Elite World Grand İstanbul Küçükyalı during your next visit to Istanbul!Kind Regards,Sevgi ÇelikGuest Relations Representative

10/10 – Uitstekend

Hande

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
/
1 nacht verbleven in april 2024
Reactie van Misafir İlişkileri Sorumlusu op 8 apr 2024
Sayın Hande,Elite World Grand İstanbul Küçükyalı'da konakladığınız için çok teşekkür ederiz. Geri bildiriminiz için minnettarız ve deneyiminizi bizlerle paylaşmak üzere zaman ayırdığınız için teşekkür ederiz .Unutulmaz bir konaklama için sizi en kısa zamanda tekrar ağırlamayı umuyoruz.Saygılarımızla,Sevgi ÇelikMisafir İlişkileri Sorumlusuguestrelationsasia@eliteworldhotels.com.tr+90 (216) 458 90 00

10/10 – Uitstekend

Abderrazak

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent room size. Cleanliness was spot on, facilities top notoch. Room 1305 with seaview, amazing. Excellent customer services frim front desk to room services. Will stay here again and would gladly recommend
3 nachten verbleven in april 2024
Reactie van Guest Relations Representative op 8 apr 2024
Dear Mr. Abderrazak,Thank you so much for staying at Elite World Grand İstanbul Küçükyalı. We are grateful for your feedback, and we thank you for taking the time to review your experience.We hope to welcome you back again soon for another memorable stay.Kind Regards,Sevgi ÇelikGuest Relations Representative

10/10 – Uitstekend

Enesa

3 nachten verbleven in maart 2024
Reactie van Guest Relations Representative op 8 apr 2024
Dear Ms.Enesa,Thank you so much for staying at Elite World Grand İstanbul Küçükyalı. We are grateful for your feedback, and we thank you for taking the time to review your experience.We hope to welcome you back again soon for another memorable stay.Kind Regards,Sevgi ÇelikGuest Relations Representative

10/10 – Uitstekend

Yakup

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Top hotel top Lage Perfekt zum ausruhen mit spa
4 nachten verbleven in maart 2024
Reactie van Guest Relations Representative op 5 apr 2024
Dear Mr. Yakup,Thank you for taking the time to review Elite World Grand Istanbul Kucukyali. We are so happy to hear that our Spa impressed you. We can't wait to welcome you back for another visit!Kind Regards,Sevgi ÇelikGuest Relations RepresentativeGuestrelationsasia@eliteworldhotels.com.tr +90 (216) 458 90 00

10/10 – Uitstekend

Christian Peter

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel in Asia Part of Istanbul. Good Staff. Its possible to reach the Hotel by Metro. Exit M4 Kücücyali, awesome Spa Center for free. Nice Stay!
1 nacht verbleven in maart 2024
Reactie van Guest Relations Representative op 5 apr 2024
Dear Mr. Peter,Thank you so much for your outstanding review. We truly appreciate you taking the time to share your feedback and are thrilled to hear you found your stay to be exceptional. Your comments to our service and accommodations are greatly appreciated.We look forward to the opportunity to welcome you back again soon!Kind Regards,Sevgi ÇelikGuest Relations Representativeguestrelationsasia@eliteworldhotels.com.tr+90 (216) 458 90 00

10/10 – Uitstekend

Aylin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wieder sehr zufrieden mit allem gewesen. Empfehlenswert
3 nachten verbleven in maart 2024
Reactie van Guest Relations Manager op 4 apr 2024
Dear Ms. Aylin,Thank you so much for your review. It is a pleasure to know you found the service and accommodations you received to be remarkable. Receiving such wonderful feedback from our guests is truly what inspires us most.We very much look forward to the opportunity to welcome you back again in Istanbul soon.Kind Regards,Eylül SarmışGuest Relations Managerguestrelationsasia@eliteworldhotels.com.tr+90 (216) 458 90 00

10/10 – Uitstekend

Tony

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean quiet
9 nachten verbleven in maart 2024
Reactie van Guest Relations Manager op 21 mrt 2024
Dear Mr.Tony,Thank you so much for your wonderful review.We are pleased to hear you enjoyed your stay and truly appreciate your feedback.We look forward to the opportunity to welcome you back again soon.Kind Regards,

10/10 – Uitstekend

IDANIA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Guest Relations Manager op 26 mrt 2024
Dear Ms. Idanıa,Thank you so much for staying at Elite World Grand Istanbul Kucukyali. We are grateful for your feedback, and we thank you for taking the time to review your experience.We hope to welcome you back again soon for another memorable stay.Kind Regards,

10/10 – Uitstekend

Anwer

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Excellent service and hotel.
6 nachten verbleven in februari 2024
Reactie van Guest Relations Manager op 26 feb 2024
Dear Mr.Anwer,Thank you for the kind feed back for Elite World Grand Istanbul Kucukyali. We couldn't be happier to know how much you enjoyed the property. Thank you for staying with us and we hope we have a chance to welcome you back again very soon!Kind Regards,

10/10 – Uitstekend

Yusuf

1 nacht verbleven in februari 2024
Reactie van Misafir Iliskileri Muduru op 21 mrt 2024
Sayın Yusuf,Öncelikle Istanbul'daki vaktinizi otelimizde geçirmeyi seçtiğiniz için çok teşekkür ederim.Sizden böylesine güzel bir geri bildirim almak bizleri çok mutlu etti. Otelimizin bütün çalışanları, size ve sevdiklerinize tekrar evinizin rahatlığını hissettirmek için sabırsızlanıyor.Bir sonraki tatilinizi planlarken size şahsen yardımcı olmayı çok isterim.Saygılarımla,

8/10 – Goed

Yasemin

1 nacht verbleven in februari 2024
Reactie van Misafir Iliskileri Muduru op 21 mrt 2024
Sayın Yasemin,Öncelikle Istanbul'daki vaktinizi otelimizde geçirmeyi seçtiğiniz için çok teşekkür ederim.Sizden böylesine güzel bir geri bildirim almak bizleri çok mutlu etti. Otelimizin bütün çalışanları, size ve sevdiklerinize tekrar evinizin rahatlığını hissettirmek için sabırsızlanıyor.Bir sonraki tatilinizi planlarken size şahsen yardımcı olmayı çok isterim.Saygılarımla,

6/10 – Redelijk

Sami

Negatief: Staat van de accommodatie en faciliteiten
Bad
4 nachten verbleven in januari 2024

10/10 – Uitstekend

Rob

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff is very friendly and helpful.
5 nachten verbleven in januari 2024
Reactie van Guest Relations Manager op 7 feb 2024
Dear Mr. Rob,Thank you for your wonderful review.It is our utmost priority to ensure each of our guests that enter our hotel feel embraced with a genuine sense of welcome and appreciation.Your comments for our team members are greatly appreciated. We are so happy to know you received the exceptional service and guest experience that we strive to provide!We very much look forward to the opportunity to welcome you and your family back again soon.Kind Regards,

10/10 – Uitstekend

Anjli

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great front door services
The staff front door when u arrive is amazing all of them r great they come take ur cars away and language straight away give u a smile so so happy with all of them they r such hard working boys well done to the whole team even the manager of the front door is amazing
1 nacht verbleven in januari 2024
Reactie van Guest Relations Manager op 5 feb 2024
Dear Mr. Anjli,Thank you so much for your outstanding review.We are delighted to hear that above all it was the service you received that was most remarkable. Your comments regarding our team members are greatly appreciated and we are beyond thrilled to know you felt the level of service at our property truly elevated your trip experience.We very much look forward to the opportunity to welcome you back to Elite World Grand Istanbul Kucukyali during your next visit to Istanbul!Kind Regards,

8/10 – Goed

Roger

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
RESEPSİYONDA YENİ ÇALIŞAN TARAFINDAN İŞLEYİŞ BİLİNMEDİŞİ İÇİN HİÇBİR TALEBİMİZ KARŞILANMADI. ODA KAHVALTI DAHİL OLMASINA RAĞMEN KAHVALTI ÜCRETİ TAHSİL EDİLDİ.ÜSTELİK 6 YAŞ ALTI ÇOCUK ÜCRETSİZ OLDUĞU HALDE ÇOCUK İÇİN DE KAHVALTI ÜCRETİ TAHSİK EDİLDİ
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Oguz

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Güzel otel
Personelin ilgi ve alakası çok iyi hiçbiri isteğinizi geri çevirilmiyorlar Deniz manzarası mükemmel Sadece odalarda temizliğe biraz daha önem verilmeli Araç park etme sıkıntısı yok
1 nacht verbleven in januari 2024
Reactie van Misafir İliskileri Muduru op 30 jan 2024
Sayın Oğuz,Öncelikle İstanbul'daki vaktinizi otelimizde geçirmeyi seçtiğiniz için çok teşekkür ederim.Sizden böylesine güzel bir yorum almak bizleri çok mutlu etti. Bildirdiğiniz olumsuzluklar ilgili departmanlara iletilecek olup gerekli aksiyonlar alınacaktırOtelimizin bütün çalışanları, size ve sevdiklerinize tekrar evinizin rahatlığını hissettirmek için sabırsızlanıyor.Bir sonraki tatilinizi planlarken size şahsen yardımcı olmayı çok isterim.Saygılarımla,

10/10 – Uitstekend

nilay

3 nachten verbleven in januari 2024
Reactie van Misafir İliskileri Muduru op 30 jan 2024
Sayın Nilay,Öncelikle İstanbul'daki vaktinizi otelimizde geçirmeyi seçtiğiniz için çok teşekkür ederim.Sizden böylesine güzel bir geri bildirim almak bizleri çok mutlu etti. Otelimizin bütün çalışanları, size ve sevdiklerinize tekrar evinizin rahatlığını hissettirmek için sabırsızlanıyor.Bir sonraki tatilinizi planlarken size şahsen yardımcı olmayı çok isterim.Saygılarımla,

10/10 – Uitstekend

Çisil

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Misafir Iliskileri Muduru op 30 jan 2024
Sayın Çisil,Öncelikle İstanbul'daki vaktinizi otelimizde geçirmeyi seçtiğiniz için çok teşekkür ederim.Sizden böylesine güzel bir geri bildirim almak bizleri çok mutlu etti. Otelimizin bütün çalışanları, size ve sevdiklerinize tekrar evinizin rahatlığını hissettirmek için sabırsızlanıyor.Bir sonraki tatilinizi planlarken size şahsen yardımcı olmayı çok isterim.Saygılarımla,

10/10 – Uitstekend

Matteo

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Guest Relations Manager op 24 jan 2024
Dear Mr. Matteo,Thank you so much for staying at Elite World Grand Istanbul Kucukyali. We are grateful for your feedback, and we thank you for taking the time to review your experience.We hope to welcome you back again soon for another memorable stay.Kind Regards,

10/10 – Uitstekend

Mehmet

1 nacht verbleven in januari 2024
Reactie van Misafir İliskileri Muduru op 25 jan 2024
Sayın Mehmet,Öncelikle İstanbul'daki vaktinizi otelimizde geçirmeyi seçtiğiniz için çok teşekkür ederim.Sizden böylesine güzel bir geribildirim almak bizleri çok mutlu etti.Otelimizin bütün çalışanları, size ve sevdiklerinize tekrar evinizin rahatlığını hissettirmek için sabırsızlanıyor.Bir sonraki tatilinizi planlarken size şahsen yardımcı olmayı çok isterim.Saygılarımla,

10/10 – Uitstekend

emre

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Misafir Iliskileri Muduru op 23 jan 2024
Sayın Emre,Öncelikle Istanbul'daki vaktinizi otelimizde geçirmeyi seçtiğiniz için çok teşekkür ederim.Sizden böylesine güzel bir geribildirim almak bizleri çok mutlu etti. Otelimizin bütün çalışanları, size ve sevdiklerinize tekrar evinizin rahatlığını hissettirmek için sabırsızlanıyor.Bir sonraki tatilinizi planlarken size şahsen yardımcı olmayı çok isterim.Saygılarımla,

10/10 – Uitstekend

Tahsin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Misafir Iliskileri Muduru op 23 jan 2024
Sayın Tahsin,Öncelikle Istanbul'daki vaktinizi otelimizde geçirmeyi seçtiğiniz için çok teşekkür ederim.Sizden böylesine güzel bir geribildirim almak bizleri çok mutlu etti. Otelimizin bütün çalışanları, size ve sevdiklerinize tekrar evinizin rahatlığını hissettirmek için sabırsızlanıyor.Bir sonraki tatilinizi planlarken size şahsen yardımcı olmayı çok isterim.Saygılarımla,

10/10 – Uitstekend

Ahmed

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in december 2023
Reactie van Guest Relations Manager op 23 jan 2024
Dear Mr. Ahmed,Thank you so much for staying at Elite World Grand Istanbul Kucukyali. We are grateful for your feedback, and we thank you for taking the time to review your experience.We hope to welcome you back again soon for another memorable stay.Kind Regards,

10/10 – Uitstekend

Emre

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Misafir Iliskileri Muduru op 22 jan 2024
Sayın Emre,Öncelikle Istanbul'daki vaktinizi otelimizde geçirmeyi seçtiğiniz için çok teşekkür ederim.Sizden böylesine güzel bir geribildirim almak bizleri çok mutlu etti. Otelimizin bütün çalışanları, size ve sevdiklerinize tekrar evinizin rahatlığını hissettirmek için sabırsızlanıyor.Bir sonraki tatilinizi planlarken size şahsen yardımcı olmayı çok isterim.Saygılarımla,