Voorkant accommodatie - avond/nacht
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Beoordelingen van Erboy Hotel

4 out of 5
Erboy Hotel
Ebussuud Cd. No:18, Sirkeci, Istanbul, Istanbul

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 370 van 622 beoordelingen" "
Gastenscore: 8 - Goed. 205 van 622 beoordelingen" "
Gastenscore: 6 - Redelijk. 37 van 622 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 622 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 622 beoordelingen" "

9,2/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Abdelhak

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
nette hotel op goede locatie. vriendelijk personeel kamer heeft alles maar is erg klein. ontbijt is oke, helaas geen variatie en zonde dat dit in de kelder is.
5 nachten verbleven in mei 2023
Reactie van Egle / Guest Relations op 23 mei 2023
Dear Abdelhak,thank you for staying at Erboy Hotel. We appreciate your feedback. We hope to welcome you again in the future.Kind regardsEgle

8/10 – Goed

Gerrit

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2023
Reactie van Egle / Guest Relations op 16 mei 2023
Dear Gerrit,we appreciate your rating. Thank you for staying at Erboy hotel. We hope to welcome you again.Kind regards

8/10 – Goed

Isabelle, Mariakerke

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Zeer netjes, vriendelijk personeel en midden tussen de bezienswaardigheden
4 nachten verbleven in april 2023
Reactie van Egle / Guest Relations op 18 apr 2023
Dear Isabelle,thank you for staying at Erboy Hotel. I am really gald to know that you enjoyed your stay and our service. Thank you for your compliments. We hope to welcome you again in the future.Kind regardsEgle

10/10 – Uitstekend

Omar

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Eenmaal aangekomen bij het hotel bleek dat wij de verkeerde gewenste kamer hadden aangeklikt tijdens het boeken van de vakantie. Maar dat maakte niks uit voor het hotel. Ze hebben ons gevraagd om even ergens te gaan eten en als we terug zouden komen, zou onze kamer gereed zijn voor gebruik. We hebben stomverbaasd (positief) gekeken naar wat voor kamer we hebben gekregen. Hij was zeer ruim en super netjes. We zijn super blij geweest met de service van het personeel. Dit is 100 procent een aanrader en wij gaan zeker terug naar dit hotel voor de volgende vakantie naar Istanbul.
8 nachten verbleven in maart 2023
Reactie van Egle / Guest Relations op 20 mrt 2023
Dear Omar, thank you for yopur amazing review and top rating. We are very happy to know that you enjoyed your stay and our service. It was our joy hosting you and we hope to have a chance to welcome you again in the future.Kind regardsEgle

8/10 – Goed

Bennaf

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Erboy heeft een prachtige staf medewerkers dat vond ik goed, ik ben ook heel tevreden geweest met het werk van room service.
10 nachten verbleven in september 2022
Reactie van . op 17 sep 2022
Dear Bennaf,thank you for your lovely review. I am very glad you enjoyed your stay and our service. I will pass your compliments to our housekeepers, they will be very happy.We hope to welcome you again in the future.Kind regardsEgle

10/10 – Uitstekend

Melisa

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Vriendelijk personeel, een heel schoon en net hotel. Ligging is top. Nabij bezienswaardigheden, winkels en eetgelegenheden. Zeker een aanrader.
5 nachten verbleven in mei 2022
Reactie van Egle / Guest Relations op 9 mei 2022
Dear Melisa, It is lovely hearing from you. It was a joy hosting you and I am very glad to know that you have enjoyed your stay. We will be looking forward to hosting you again in the future. Kind regards Egle

8/10 – Goed

Rineke

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
De locatie was heel goed. Alles is op loopafstand. Kamers schoon, ontbijt niet al te uitgebreid maar niet slecht.
5 nachten verbleven in mei 2022
Reactie van Egle / Guest Relations op 9 mei 2022
Dear Rineke, thank you for staying at Erboy Hotel. I am very glad you have enjoyed your stay and it was our joy hosting you. We hope to have a chance to welcome you again at the future. Kind regards Egle

10/10 – Uitstekend

Youssra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prachtig hotel!! Super goed gelegen en als is echt heel schoon. Ik was erg blij met mijn keuze voor dit hotel! Het ontbijt was heerlijk en fijn dat er werd afgewisseld met het eten. Dus idere dag wat anders. We hebben zelfs heerlijke zelfgemaakte pancakes gehad! Dit was onze 2e keer in Istanbul, maar vanaf nu boek ik alleen nog dit hotel. Extra bedankje aan 'Merçedes'? . Ik weet niet hoe je zin naam spelt, maar hij was heel erg vriendelijk en super behulpzaam. Toen het regende, gaf hij ons een paraplu en hij hielp ons met de koffers. Super vriendelijk! De vrouw (volgens mij de eigenaresse) was ook ontzettend vriendelijk en geïnteresseerd. Ze heette ons steeds weer welkom. Bedankt erboy hotel! Tot volgend jaar in shaa Allah!
8 nachten verbleven in februari 2022
Reactie van Egle / Guest Relations op 9 mrt 2022
Dear Youssra, thank you so much for such an amazing and detailed review. I am very glad that you have enjoyed your stay and our service. Mr. Menderes and myself we are very grateful for your kind words. We will be looking forward to welcoming you again soon. Kind regards Egle

10/10 – Uitstekend

Gamze

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
 A great hotel in its entirety. From it's service to the food to the cleaning. Daily cleaning of the rooms and even mopping the floors. The reception is just great, they fix your issue or get you what you asked in no time. Thanks to Burak for always being ready at the reception. Erdinc from the bar is really good at his job. Showing a friendly smile and providing great service. The restaurant is phenomal, from the great service provided by Savaş, to the amazing cooking skills of Yüksel usta. Let's not forget the location as well. Perfectly sentered near historical sights and near trainstations enabling to get anywhere in the city really fast. Again, the hotel is perfect. Washing services, room cleaning, reception, cooking, everything and so much more. I definitely recommend this place!
7 nachten verbleven in februari 2022
Reactie van Egle / Guest Relations op 7 mrt 2022
Dear Gamze, Its was our great joy hosting you. Thank you so much for such a lovely and detailed review. I will forward your kind words to all of our team members- they will be very happy to learn of your mentions. We wish you all the best and look forward to welcoming you again in the future. Kind regards Egle

8/10 – Goed

Yasar

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Afgelopen 4 dagen verbleven in kamer 209. Alles was tot aan de puntjes over nagedacht en perfect. Hygiëne uitmuntend 👍personeel erg vriendelijk.Locatie super centraal. Metro en tram op steenworp afstand. Nog paar jaar oud, dus alles was mooi schoon en nieuw. Eroy hotel wordt ons vaste adres voor trip naar Istanbul.
4 nachten verbleven in februari 2022
Reactie van Egle / Guest Relations op 3 mrt 2022
Dear Yasar, thank you for your lovely feedback. Just to note we have reoppened in summer 2021, so not even a year yet. We will be looking forward to welcome you again in the years to come. Kind regards Egle

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Kamers zijn anders dan op de fotos
Heel kleine gehorige kamers, badkamer ook klein. Kamers zijn anders dan op de fotos. Ook geen waterkoker met tee en koffie aanwezig, wat wel pp de fotos stond. Vol met arabiers. Ontbijt matig.

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Geen kamers zoals verwacht.. erg kleine kamers genoeg voor eens strede trip alleen wij hadden via de fotos wel wat meer verwacht.. Wel een hele fijne locatie

10/10 – Uitstekend

Inge, Arnhem

Positief: Personeel en service, staat van de accommodatie en faciliteiten
geweldige service en toplocatie
prima verblijf. zeer goed service, superaardig personeel. koffer was kwijt en hotelpersoneel heeft alles geregeld dat ik mijn koffer weer netjes terugkreeg, bezorgd en wel in het hotel. zeer behulpzaam en erg aardig. heerlijk dakterras. kamer was wat verouderd. kleine badkamer die echt aan renovatie toe was. maar doordat het hotel verder helemaal top was hebben we ons hier niet aan geergerd. alles is wel super schoon en werd elke dag schoongemaakt. ontbijt is prima. wel elke dag hetzelfde. locatie kan niet beter !!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
prima uitvalbasis
Zeer vriendelijk en behulpzaam personeel Goed ontbijt Centraal gelegen, openbaar vervoer in de buurt

8/10 – Goed

rene, overijse

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
aanrader
hotel Erboy is een aanrader! goede ligging, mooi dakterras

8/10 – Goed

milla, amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
locatie locatie locatie
aardige medewerkers, hele schone kamers, kamer niet al te ruim maar je bent toch de hele dag op stap, goede bedden, hotel ligt op nog geen 10 min lopen van topkapi, tram, station, ferry etc., dakterras dat open is tijdens de avond zodat je onder genot van een drankje van het uitzicht op het water en het park kan genieten

10/10 – Uitstekend

Beans

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Voor iedereen een aanrader m.n. gezien de ligging
ondanks dat er een onduidelijk probleem was met de kamer(s) bij aankomst (wellicht overboekt), waardoor we de eerste nacht in een ander hotel (om de hoek) hebben moeten doorbrengen valt er weinig negatiefs op te merken over Erboy Hotel. Uitstekende prijs/kwaliteit-verhouding (zolang het duurt...qua prijs dan...).

8/10 – Goed

Mohammed

Reisde met familie en kleine kinderen
Positief: Netheid
The hotel was okay, it was clean but the actual facility of bathroom were rather poorer then expected, shower too small, shower doors didn’t close properly, the door to the bathroom was made up off mirror in chipboard type frames and not pleasant. Very little storage for clothes. Breakfast was rather poor, very limited choice, it was very basic. Staff smoking on corridors, could spell it all the time. Not worth the price tag.
7 nachten verbleven in april 2024
Reactie van Egle / Guest Relations op 12 apr 2024
Dear Mohammed,thank you for staying at Erboy Hotel.I am glad to know that overall you have enjoyed your stay, but regret that your experience was not entirely great.Please know that we take your feedback seriously and an investigation will be launched and re-training provided where necessary.We are grateful for your sharing your experience with us and we will use it to improve our guest experience.We hope to have a chance to welcome you in the future.Kind regardsEgle

10/10 – Uitstekend

Yahaira

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Egle / Guest Relations op 8 apr 2024
Dear Yahaira,thank you for staying at Erboy Hotel.I am glad that you enjoyed your stay with us. We are grateful for your top rating.We hope to have a chance to welcome you back again.Kind regardsEgle

10/10 – Uitstekend

jody

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing stuff very helpful And kind. Gave my daughter a Fruit tray as a birthday gift, which was very thoughtful. Would definitely stay here again if I come back to the area
2 nachten verbleven in maart 2024
Reactie van Egle / Guest Relations op 11 mrt 2024
Dear Jody,it was our joy hosting you at Erboy Hotel.I am very glad to know that you enjoyed your stay with us.We are very grateful for your top rating and your kind words.I hope we would have a chance to welcome you back again in the future.Kind regardsEgle

10/10 – Uitstekend

KENTO

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ホテルの近くににレストランがあるので便利！ 夜中に急に泊めてほしいとお願いしたら対応してくれました。 チェックアウト後も荷物預かってくれました。
1 nacht verbleven in december 2023
Reactie van Egle / Guest Relations op 5 mrt 2024
Dear Kento,thank you for staying at Erboy Hotel.It was our joy welcoming you in Istanbul.I am very glad to know that you enjoyed your stay with us. The location of the hotel is wonderful, because there are lots of museums, historical places and cultural and historical sites near buy. In the surrounding streets there are also many lovely cafes and restaurants.We are very grateful for your refiew.We hope to welcome you again.Kind regardsEgle

8/10 – Goed

Mohammed Shehzad Hamim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
First of all, I would like to say that the staff was brilliant and everyone was so kind. In terms of the room, it's very cosy and comfortable. Not the biggest room but it was still very spacious for 2 people. The location is excellent, all main sites are closeby with ATMs very close to the hotel. The breakfast buffet isn't the best in terms of selections but it's alright. It would be great if the hotel could offer an ironing board and iron for the room instead of just laundry service.
2 nachten verbleven in februari 2024
Reactie van Egle / Guest Relations op 28 feb 2024
Dear Mohammed Shehzad Hamim,thank you for staying at Erboy Hotel.I am very happy to know that overall you have enjoyed your stay with us.It was our pleasure hosting you and we are very gratefull to you for finding time to share your experience with us. We take your feedback seriously and we will work on improving the quality of the services we provide.We hope to have a chance to welcome you back again.Best regardsEgle

2/10 – Ontzettend slecht

Julius

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very Small beds No proper sheets - must request daily They are not happy with you and treat you poorly if you do not take breakfast with them. They pressured us to buy New Year dinner with them. Their offers are often pricey and not worth the money; just like their breakfast- low class This is definitely not 4 Star- don’t blindly trust Expedia star rating anymore. No proper cleaning Floor often too vacuumed Utilities, water not provided No tea/ coffee When requesting the utilities mentioned, they would give excuses saying no key, give tomorrow etc Sometime no tissue paper on the holder Only 2 coffee sachets left in the room They mislead our Uber driver saying we left to airport When asked they said they can get you another taxi (they charge 50 Euros for the trip) They were rude; unkind and made our stay difficult. Very unprofessional. Mostly men. The manager was a woman who was so incompetent and weak. She got nothing resolved. Things only worsened after we complained to Expedia.
8 nachten verbleven in december 2023
Reactie van Egle / Guest Relations op 10 jan 2024
Dear Julius,thank you for staying at Erboy Hotel.-you have been informed of the bed sizes before your arrival to the hotel and there has been a lot of communication back and forth in order to secure you the room according to all of your wishes. Our beds are standard sizes and you had been provided exact dimensions beforehand.-upon your request the bed sheets have been replaced daily, providing additional layers for your comfort. We use bed sheets and covers of 100% cotton thin thread weave offering that smooth feel and good wear.- if our guests make a reservation without breakfast and still wish to join our breakfast service, they would be requested to pay for it. All of our guests regardless of the reservation type are treated with respect and friendliness.-upon your check-in we mentioned that we have a New Year's Eve's dinner event at our hotel and provided you with a copy of the menu. We are very sorry it made you feel pressured.- 4 star hotel rating is provided by the Turkish Ministry of Culture and Tourism after long examinations, ratings and audits.- all items have been placed in your rooms as per hotel standard, after your additional requests, additional items were provided to you as a courtesy from the hotel without any charge.- your room has been cleaned daily and examined by executive housekeeper before being delivered to you.-our reception had no information about you ordering a car and when the car arrived you were nowhere around. We did not tell the driver anything as we did not have any information of your whereabouts. It was the driver's decision not to wait for you.- yes, we may assist our guests by calling a regular taxi or booking a private transfer.- our personnel are kind and always helpful. I have approached you, asking if you are comfortable at the hotel and if there is anything we can do for you- the only thing you requested were extra sachets of coffee, water in your room and your floor mopped, which I personally witnessed being placed and done in your room, so the issues you spoke to me about did get resolved in fact.On the first day of your stay, you have requested a full refund of your stay (expecting to continue your stay after the refund), which was declined, as it had no reasonable basis. Our hotel does not provide free stays.Kind regardsEgle

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Clean, near old down, don’s expect extra ser
Overall the hotel is well maintained , and it’s walking distance to the most of attractions in old town. The staff in reception is nice, but we tried to ask for just one more bottle of water, and the hotel charged us, which is quite disappointed. also there was an old male staff in breakfast desk ( 2023/12/31), he had no smile , and we found he was sleeping , and when he woke up , he became quite rude and not professional, maybe the hotel can adjust his position to somewhere where not get in touch with customer, so that your hotel Can be elevated.
2 nachten verbleven in december 2023
Reactie van Egle / Guest Relations op 8 jan 2024
Dear Guest,thank you for staying at Erboy Hotel.I regret to know that your stay was not up to your expectations.We always value all truthful and constructive feedback from our guests as that is what actually helps us elevate the level of our services.The breakfast personnel in question, has informed you that you do not have breakfast included in your stay, therefore breakfast is charged as an extra to you- as per terms and conditions of your reservation.There is no personnel at our hotel, who would, even given the opportunity, sleep during working time, especially during the service hours. Your accusation is not true and even not a realistic scenario.Daily free water is provided to our guests in their rooms, all extra orders from the lobby bar or room service are charged with prices that are indicated in the menu.Kind regardsEgle

10/10 – Uitstekend

Keval

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Well maintained property. Egle, Ali and other staff very helpful. Ideal location. Only criticism would be that the breakfast was increased from €10 to €15 and we found it too expensive for what was on offer especially as it was mainly cold foods. Apart from that, would definitely recommend the place.
5 nachten verbleven in december 2023
Reactie van Egle / Guest Relations op 30 dec 2023
Dear Keval,thank you for staying at Erboy Hotel.I am very happy to know that you have well enjoyed your stay with us. It was also our joy hosting you.Thank you for the compliments, mr Ali is also sending his best regards to you.We hope to have a chnace to welcome you back again.Kind regardsEgle

6/10 – Redelijk

ASMEER

5 nachten verbleven in december 2023
Reactie van Egle / Guest Relations op 30 dec 2023
Dear Asmeer,thank you for finding time to share your experience with us.I understand that regretable your stay did not live up to your expectations. However we hope to have a chnace to welcome you back again and provide you with an excellent experience.Best regardsEgle

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
4 nachten verbleven in december 2023
Reactie van Egle / Guest Relations op 26 dec 2023
Dear Guest,thank you for staying at Erboy Hotel.I regret to learn that your stay did not live up fully to your expectations.I hope we will have a chnace to welcome you again and provide you with a truly outstanding experience.We are grateful to you for finding time to share your experience with us.Kind regardsEgle

10/10 – Uitstekend

Luca

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really good 4* hotel with a really excellent reception and cleaning staff
4 nachten verbleven in december 2023
Reactie van Egle / Guest Relations op 18 dec 2023
Dear Luca,thank you for staying at Erboy Hotel.I am glad to know that you have well enjoyed your stay, it has been our joy hosting you.Our reception desk is open 24/7 for your service and room service is provided on a daily bases.We are very grateful for your lovely review and top rating.We hope to have a chance to welcome you again in the future.Kind regardsEgle

10/10 – Uitstekend

Ewald

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
friendly, clean
4 nachten verbleven in december 2023
Reactie van Egle / Guest Relations op 18 dec 2023
Dear Ewald,thank you for staying at Erboy Hotel.I am glad to know that you have enjoyed your stay with us. It was our joy hosting you as well.Thank you for finding time to share your experience with us.Our reception desk is open 24/7 and we are always here to support and assist our guests during their visit in Istanbul.We hope to have a chance to welcome you again in the future.Kind regardsEgle

10/10 – Uitstekend

Fatih

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top Hotel mit wirklich sehr guter Lage.
1 nacht verbleven in december 2023
Reactie van Egle / Guest Relations op 18 dec 2023
Dear Fatih,thank you for staying at Erboy Hotel.I am glad to know that you have enjoyed your stay with us. Thank you for finding time to share your experience with us.The location of the hotel is great with only 10-15 minutes walking distance to all of the cultural and historıcal sites. Streets are busy with cafes, restaurants, bars and boutique shops.We hope to have a chnace to welcome you again in the future.Kind regardsEgle

8/10 – Goed

Laura

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Precio excesivo del desayuno, en cualquier cafetería cercana lo tienes por una tercera parte. por lo demás bien
2 nachten verbleven in december 2023
Reactie van Egle / Guest Relations op 15 dec 2023
Dear Laura,thank you for staying at Erboy Hotel.I am very happy to know that overall you have enjoyed your stay with us.If you make a reservation with breakfast included it comes for a much lesser price. If guest's reservation does not include breakfast all of our guests are welcome to have a look at our buffet selection before making a decision to join the breakfast.We use only prime quality local ingredients, fresh fruit and vegetables and our hot dishes are cooked from scratch every morning by our skilfull guests. We are able to cater for specific dietary requirements too. We serve out breakfast with outmost care for food safety and hygene as well as nutritious value and taste.We hope to have a chance to welcome you again in the future and provide you with a trully excellent stay.Kind regardsEgle

6/10 – Redelijk

Burhan

3 nachten verbleven in november 2023
Reactie van Egle / Guest Relations op 5 dec 2023
Sayın Burhan Bey,Geri bildiriminizi bizimle paylaştığınız için teşekkür ederiz. Misafir deneyimimizi sürekli olarak geliştirmek bizim için önemlidir.Bu seferki konaklamanızın standartlarınızı karşılamamasından dolayı üzgünüz. Gelecekte sizi tekrar ağırlama şansına sahip olmayı ve mükemmel bir konaklama geçirmenizi sağlamayı umuyoruz.SaygılarımlaEgle

10/10 – Uitstekend

jimena

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Extremely good. Fantastic location,walking distance to the most important landmarks. The hotel staff more than great. The room modern,clean,nice ,good pillows.
1 nacht verbleven in december 2023
Reactie van Egle / Guest Relations op 5 dec 2023
Dear Jimena,thank you for staying at Erboy Hotel.I am very happy to know that you have well enjoyed your stay and our service.The location of the hotel is truly outstanding with Hagia Sophia, The Blue Mosque, Basilica Cistern, Topkapı Palace all within short walking distance.Thank you for finding time to share your experience with us.We hope to have a chance to welcome you again in the future.Kind regardsEgle

10/10 – Uitstekend

Luis Fernando

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente hotel, con un personal muy amable y buenísima ubicación.
1 nacht verbleven in november 2023
Reactie van Egle / Guest Relations op 5 dec 2023
Dear Luis Fernando,thank you for staying at Erboy Hotel.I am very happy to know that you have well enjoyed your stay. It was our joy hosting you as well.The location of the hotel is really outstanding, with all historical and cultural sites just round the corner.We hope to have a chnace to welcome you again in the future.Kind regardsEgle

6/10 – Redelijk

Yasin

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is located in a very good location, near to the main tourist attractions. Metro, train and ferry terminals are in walking distance to the hotel along with a good variety of restaurants, shops and takeaways. Had a room booked for a week with two single bed at this hotel. This room was decent in size. Rooms were clean and cleaned daily by the lovely lady. The beds in the room were found to be uncomfortable for me and my friend. Hard, extra stiff mattresses made getting a good nights sleep difficult. The single beds are on the small size, with my feet sticking out the bed (I’m 6ft). Beds moved very easily due to the laminate flooring in the rooms. We had paid for breakfast at this hotel which I feel was a mistake. Poor quality of food and variety. I have stayed in Istanbul hotels offering free breakfasts with better quality and variety therefore was disappointed having paid extra for this level of breakfast. The staff were friendly and warm, always acknowledging you on entering and exiting the hotel. However I was left bemused on checking out when the staff failed to open the door whilst I juggled two suitcases and a bag. I was most disappointed at this. I had arranged a transport service with the hotel. Paid with a combination of euros and GBP on checking in but when paying for the airport transfer in advance of checking out was told GBP is not accepted, some consistency lacking. Overall this could be a good hotel with some changes.
Reactie van Egle / Guest Relations op 29 nov 2023
Dear Yasin,thank you for staying at Erboy Hotel.We are very grateful to you for finding time to share your experience at our hotel. Your feedback is precious for us in order to continiously improve our guest experience.I regret that we did not live up to your expectations this time, but I hope you will give us an opportunity next time when you visit Istanbul and we will make sure that you have an exceptional experience.Kind regardsEgle

10/10 – Uitstekend

Mustafa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bin sehr zufrieden. Zimmer sind sauber sehr zentral. Kann ich nur weiter empfehlen
1 nacht verbleven in november 2023
Reactie van Egle / Guest Relations op 28 nov 2023
Dear Mustafa,thank you for staying at Erboy Hotel.I am very glad that you enjoyed your stay.We have daily room cleaning and our location is very central.It was our joy hosting you.We hope to welcome you again.Kind regards

8/10 – Goed

tanja

4 nachten verbleven in november 2023
Reactie van Egle / Guest Relations op 24 nov 2023
Dear Tanja,thank you for staying at Erboy Hotel and for taking time to rate your experience.We hope to have a chance to welcome you again in the future.Kind regardsEgle

10/10 – Uitstekend

Ignacio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
the location , breakfast , the rooms, the people working here all of the them, first day it was a lady that spoke very good English and an older man that was supper nice like someone that you already met before. overall pleasant stay.
2 nachten verbleven in november 2023
Reactie van Egle / Guest Relations op 16 nov 2023
Dear Ignacio,Thank you for staying at Erboy hotel.I am glad to knwo that you enjoyed your stay.It was our pleasure welcoming you and hosting you in Istanbul.We appreciate your time sharing your positive experience and we treasure all your compliments.We hope to have a chance to welcome you again in the future.Kind regardsEgle

10/10 – Uitstekend

Bill

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023
Reactie van Egle / Guest Relations op 15 nov 2023
Dear Bill,Thank you for staying at Erboy Hotel.We appreciate your taking time to rate us and thank you for top mark. We are glad you enjoyed your stay.We hope to welcome you again in the future.Kind regardsEgle

8/10 – Goed

Isabelle

Positief: Netheid, staat van de accommodatie en faciliteiten
pas terrible
séjour de 5 nuits. Emplacement superbe. A part cela, c'est bof, les chambres sont petites, impossible de mettre les valises ouvertes. De plus, ,notre chambre avait comme vue des escalier de secours. Pas voir le ciel, rien. Donc rien d'extraordinaire.
5 nachten verbleven in oktober 2023
Reactie van Egle / Guest Relations op 8 nov 2023
Dear Isabelle,thank you for staying at Erboy Hotel.I am glad to know that overall you have enjoyed your stay with us.We are very grateful to you for finding time to share your experience with us. Your feedback is very important to us in order to imrpve our guest experience.We hope to have a change to welcome you again in the future and provite you with an improved experience.Kind regardsEgle

10/10 – Uitstekend

Hyung Keun

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Very kind. Excellent location. Nice facilities.
Reactie van Egle / Guest Relations op 20 okt 2023
Dear Hyung Keun,thank you for staying at Erboy Hotel.I am very glad that you enjoyed your stay. It was our joy hosting you. We are very grateful for your kind words.Best regardsEgle

10/10 – Uitstekend

Pua

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay for the holidays
I really like the stay. We were upgraded to suite. It’s nice and comfortable! We enjoyed the 3 days stay at the property. It near to shopping/ food/ places of interest! Great staff and service. Especially, the old bed boy! He is great!
3 nachten verbleven in oktober 2023
Reactie van Egle / Guest Relations op 17 okt 2023
Dear Pua,thank you for your lovely review and top ranking. It was nothing but our joy hosting you at Erboy Hotel. The location of our hotel is trully outstanding, with being located on a peaceful street just round the corner from the center of the ancient worlds.We are also very glad that you enjoyed our service, I have most certainly passed your compliments to our bellboy Mr. Menderes and he is sending his best regards to you.We hope to have a chance to host you again.Kind regardsEgle

10/10 – Uitstekend

Antonio

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente hotel!
Personal muy agradable y atento, las habitaciones de 20 metros cuadrados con ducha, muy bien equipadas. También tienen caja fuerte y gratis.! Las ventanas insonorizadas y osciló batientes. En general muy bien y además muy cerca de todos los sitios interesantes para ver en la ciudad. Si vuelvo procuraré ir al mismo hotel.
4 nachten verbleven in oktober 2023
Reactie van Egle / Guest Relations op 17 okt 2023
Dear Antonio,thank you for staying at Erboy Hotel.I am very happy to know that you have well enjoyed your stay with us. It hass been our pleasure hosting you and we are very grateful for you finding the time to share your positive experience with others.We hope to have a chance to welcome you again in the future!Kind regradsEgle

10/10 – Uitstekend

Bowei

Reisde met familie
Friendly staff and quiet room.
5 nachten verbleven in oktober 2023
Reactie van Egle / Guest Relations op 9 okt 2023
Dear Boweithank you for staying at Erboy Hotel.I am very happy to know that you have enjoyed your stay and our service. It was our pleasure hosting you.Thank you for finding time to share your review with us.We hope to welcome you back again.Kind regards

10/10 – Uitstekend

Anatoliy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed there 5 days, in September 23. Nice updated hotel. Location is superb. Staff is polite, welcoming and all speak English. Rooms are on smaller side but sufficient. Mattress was comfortable, no noises or smells. Short walking distance to restaurants, historic sights, public transport. Would recommend this place, and I would stay there again.
5 nachten verbleven in september 2023
Reactie van Egle / Guest Relations op 29 sep 2023
Dear Anatoliy,thank you for staying with us. It has been our pleasure hosting you at Erboy Hotel.I am very glad that you enjoyed your stay with us.We hope to have a chance to welcome you again in the future.Kind regardsEgle

10/10 – Uitstekend

Susan

4 nachten verbleven in september 2023
Reactie van Egle / Guest Relations op 20 sep 2023
Dear Susan,thank you for staying at Erboy hotel.It was our joy hosting you.We are very grateful for your top rating.We hope to welcome you again.Kind regardsEgle

10/10 – Uitstekend

Mostafa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Every thing was excellent.
4 nachten verbleven in september 2023
Reactie van Egle / Guest Relations op 20 sep 2023
Dear Mostafa,thank you for your great review and top rating.I am very happy that you enjoyed your stay with us.It was our pleasure hosting you and we hope to have a chance to welcome you again in the future.Best regardsEgle

10/10 – Uitstekend

Gregory, Bristol

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Erboy Hotel in Istanbul was a very nice hotel to stay at. The Guest Relations Manager, Egle was very friendly and helpful. She also responded to all e-mails prior to our stay with complete answers. The only sad part was that she was off work for 2 days during our visit. This hotel is very clean and modern at a reasonable price. Everyone at the Reception desk speaks English (Egle also speaks Russian). The hotel is at a great location in the historic area of Istanbul where many tourist attractions can be walked to. I highly recommend Erboy Hotel to anyone visiting Istanbul on a smaller budget but still requires a quality hotel. Our rooms had refrigerators which is very nice to store cold snacks. The TV worked great. The only complaints I have are minor: the floor of my room could have used a more thorough vacuum before checking in. The elevator is tiny so you might have to wait your turn in line to use it. This hotel offers breakfast, but breakfast is not included with the price of the room. The view across the street out of the room windows from the higher floors of the hotel is unusual.
6 nachten verbleven in maart 2023
Reactie van Egle / Guest Relations op 20 sep 2023
Dear Gregory,thank you for staying at Erboy hotel.I am very glad that you have enjoyed your stay with us as it has been our pleasure hosting you.Thank you for finding time to share your positive experience with us and writing such a detailed review.If have forwarded your feedback to all related departments and we are taking steps to enforce measures to ensure that all of our guests have amazing experience at our hotel.We hope to have a chance to welcome you again in the future.It was my joy meeting you.Best regardsEgle

10/10 – Uitstekend

Brian

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff here couldn’t have been friendlier or more helpful. Location was fantastic. We were able to walk to the Blue mosque, Hippodrome, Hagia Sophia and Topkapi Palace. The Grand Bazaar and Egyptian Spice market shopping areas were also close by. A little farther afield was Independence Ave with its modern shopping. Restaurants were nearby. The restaurant recommended as low cost good food was as advertised. We actually went there twice. Amenities were lacking by North American standards but we were too busy to care. The only amenity we used was the rooftop bar where we kicked back and had a cold one while deciding what to do next. No one in our group of eight had any negative comments.
3 nachten verbleven in september 2023
Reactie van Egle / Guest Relations op 19 sep 2023
Dear Brian,thank you for staying at Erboy Hotel and for taking time to leave this lovely review.I am very happy to know that you well enjoyed your stay, our service and of course our terrace bar-restaurant Imbat. With all of the sites being so near our terrace offers amazing views of the rooftops of the Topkapı palace, Hagia Sophia, Bosphorus Bridge and Beyoğlu area.We hope to have a chance to welcome you again in the future.Kind regardsEgle

10/10 – Uitstekend

Mostafa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Every thing was ok
6 nachten verbleven in september 2023
Reactie van Egle / Guest Relations op 15 sep 2023
Dear Mostafa,thank you for staying at Erboy Hotel.I am very glad to know that you enjoyed your stay.We appreciate your time to share your experience with us.We hope to have a chance to welcome you again in the future.Kind regardsEgle