The staff is extremely polite and forthcoming. The hotel very clean and good looking. The location is near Karakoy district is perfect, within walking distance of all the major attractions like Istiklal street, Galata tower and bridge, etc. We frequently walked to the Grand Bazaar, and the surrounding area as well.
The surrounding area has a number of caffe bars, restaurants, small art shops, all with a really nice young vibe.
The rooms were cleaned regularly, and two bottles of water were always left in the room upon cleaning.
I highly recommend this hotel!