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Beoordelingen van Grand Ons Hotel

Grand Ons Hotel
Laleli Cd, Azimkar Sk 22, Istanbul

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 7 van 55 beoordelingen" "
Gastenscore: 8 - Goed. 25 van 55 beoordelingen" "
Gastenscore: 6 - Redelijk. 9 van 55 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 55 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 55 beoordelingen" "

7,0/10

Netheid

6,6/10

Personeel en service

5,0/10

Voorzieningen

5,6/10

Staat van de accommodatie en faciliteiten

5,4/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023

4/10 – Matig

Ljumri

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Sehr unfreundliches personal Die zimmer mehr als renovations bedürftig
3 nachten verbleven in mei 2023

6/10 – Redelijk

Arij ezzouhour

8 nachten verbleven in december 2022

2/10 – Ontzettend slecht

sulkhan

1 nacht verbleven in juni 2022

8/10 – Goed

Ilkay

1 nacht verbleven in mei 2022

10/10 – Uitstekend

svetlana

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Чистые номера , приветливый персонал , удобное расположение , отличная цена ! Спасибо
4 nachten verbleven in november 2021

6/10 – Redelijk

Recep

1 nacht verbleven in oktober 2021

2/10 – Ontzettend slecht

Zahra

Negatief: Personeel en service, voorzieningen
I booked two triple rooms for 6 adults and when I got to the hotel. They only reserved
1 nacht verbleven in oktober 2021

4/10 – Matig

Geverifieerde reiziger

4 nachten verbleven in november 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Personeel en service
Unprofessional management to handle my dislike of the room as it was uncomfortable small. Then I asked to upgrade to large bed and hotel asked for 50% extra that was much high from around hotel rates. Couldn’t continue staying in small room and requested hotel to cancel booking and refund the money. Reception agreed to receive cash 37euro for one night stay and didn’t provide any receipt claiming that I should ask Expedia to send refund form. I moved out to near hotel and everyday visited reception to ask for refund but agency Expedia replied that was trying to communicate to provider and it was for 5 days till last day of my stay in Istanbul the Hotel Ons replied that No Refund policy on cancelled booking. And Expedia asked to provide room after 6 days ! So I was charged for initial 7 days booking by Expedia plus one night cash by hotel and because I didn’t like the room No Refund. It’s cheaters attitude, my advice to opt for another hotel
7 nachten verbleven in juni 2019

8/10 – Goed

Geverifieerde reiziger

3 nachten verbleven in maart 2019

8/10 – Goed

YURII

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2019
Reactie van ERAY SALES op 26 feb 2019
Dear Valuable Guest, Thanks for your kindly review, hopefully we can show hospitality again for your next stay. Sincerely,

4/10 – Matig

Loulou, Sousou

Reisde met een groep, Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Ce que j’ai apprécier c’est la gentillesse et le service du personnel de l’hotel Mais en dehors de sa je ne reviendrai pas à cette hôtel le lit pas confortable et douche boucher vraiment médiocre
1 nacht verbleven in februari 2019
Reactie van SALES & RESERVATION op 28 feb 2019
Cher client, Merci pour les bons voeux pour le personnel amical et nous vous informerons avec bonté que nous améliorerons notre standarts dans les chambres à venir. Cordialement,

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
We emailed the hotel a few days before our arrival to warn them we would be arriving at about 10 pm. We recieved a reply stating that was fine; our room would be kept until midnight. On arrival at 10 pm we were informed that there was no room for us that night. We could have a room the following night but, in the meantime, we would have to spend the first night at a different hotel. After some waiting around, we were taken there by a porter. The room was tiny, triangular space; very basic - not even a chair to sit on. The breakfast was of poor quality. We were then kept waiting for a porter to come from the other hotel to walk us and our 2 small cases to the original hotel - a whole hour wasted! There we were finally allocated a room for the rest of our stay. Considering that we had booked AND paid for our holiday several months previously, I cannot understand why we had no room available for the first night but, also, why we were told that, if we arrived after midnight, our room would not have been kept - it had already been paid for! We will not be returning to that hotel and, indeed will think twice how we make our bookings in the future. Not a good start to our holiday. The rest was OK.
7 nachten verbleven in september 2018

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Chambre 613 trop de bruit avec le moteur du climatiseur Même en fermant la fenêtre 2 nuit je tre mal dormi Est quand je demande de changer la chambre il a dit que c’est plein !!!!!
2 nachten verbleven in juli 2018

4/10 – Matig

marie , amilly france

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Décevant
Ce n’est pas la première fois que je séjourne au grand ons mais je suis extrêmement déçue , l’eau de toilette qui coulait sans cesse , frigo dans la chambre est éteint , la femme de la chambre ne répond pas quand on lui bonjour
4 nachten verbleven in mei 2018

8/10 – Goed

YURII

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van ERAY / SALES op 24 apr 2018
Dear Valuable Guest, Thanks for your rating our hotel. We would like to welcome you again. Sincerely,

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2018
Reactie van ERAY / SALES op 24 apr 2018
Dear Valuable Guest, Thanks for your rating our hotel. We would like to welcome you again. Sincerely,

4/10 – Matig

ibrahim

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Unfriendly stuff. Bad internet connection. The cleaning stuff they came at 10:30 and ask us to check out in fact our check out was at noon. Not recommended.
8 nachten verbleven in februari 2018
Reactie van ERAY / SALES op 24 apr 2018
Dear Valuable Guest, Sorry for the inconvenience that you faced in hotel. We apologize for the attitude of H/K staff. Hopefully we would welcome you in future accomodations. Sincerely,

10/10 – Uitstekend

SKURAT

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Все устраивает, но курят в номерах и рядом слышен запах, в целом отель на 4+, wi-fi плохой.
4 nachten verbleven in januari 2018
Reactie van ERAY / SALES op 10 feb 2018
Уважаемый Гость, Спасибо за ваши любезные комментарии. Что касается жалобы на курение в комнатах, мы улучшаем сигнализацию дыма в комнатах. Спасибо за ваш любезный отзыв, и мы хотели бы приветствовать вас снова. Искренне

6/10 – Redelijk

Amjad

It was good until my wallet was stolen.
6 nachten verbleven in oktober 2017

8/10 – Goed

Recep

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
İstanbul laleli kısa süreli tatil
Öncelikle merhaba..grand ons otel lalelide kalmak güzeldi...belki herşey mükemmel değil ama bu ayarda bir otel için herşey güzeldi..grand ons otel çalışanlarına teşekkürler..büyük teşekkür bence..Hotels.com ekibine..teşekkürler
3 nachten verbleven in juli 2017

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The hotel's location is far from the tourist center. The hotel's service is very poor. There is no hot water all the time in the shower. The food is the same

4/10 – Matig

horrified123

Positief: Netheid, personeel en service
Cloudy, useable pool
We moved from an excellent apartment without a pool to this hotel purely to experience some rooftop relaxation. Not worth dragging our suitcases for! Fantastic warm welcome and although early we were allowed straight to our room. Rooms very shabby uneven floor. Bed confortable and clean. Air con seemed dirty so switched it off. The pool was cloudy. Entrance door broken too. Decided to not bother at all with afternoon R&R as far too dangerous looking...even the seating was tired looking. Breakfast was beyond disappointing. Tea and coffee foul let alone the juice! All rather a shame. Would not recommend.

10/10 – Uitstekend

Лоло

Positief: Netheid, personeel en service
Добрый и отзывчивый персонал!!!
Проживала с подругой с 19 по 22 мая 2014г. Заселилась за 30секунд !!! Такое впечатление ,что нас ожидали ( было приятно) !!! Вместо 2х местного заселили в 3 местный!!!!! В номере все работало!! Завтрак обычный постоянно пополнялся, зато какой ВИД!!!! Терраса с видом на море! Открытая и закрытая! Плюс бонусом есть небольшой бассей и шезлонги!!! Отель удачно расположен! В центре ЛАЛЕЛИ!! Обязательно вернусь еще!!!

8/10 – Goed

veve

Positief: Netheid, personeel en service en comfort kamer
tres bien situe
petit dejeuner un peu juste aucun fruits pain de la veille et aucune petite ceuillere a 7 h

8/10 – Goed

Sici

Positief: Netheid
Great value for money
This is my second time staying here. Great value for money. Walking distance to Grand Bazaar. Blue Mosque and Haghia Sofia. Basilica Cistern and tramway. Maccas with coffee shop also not far. Nice area.

8/10 – Goed

Münire Güner

Positief: Netheid, personeel en service
Gute Lage für Stadt reisen.
Gute Lage man kann mit Metro Bus überall hin fahren, ohne Probleme.

10/10 – Uitstekend

lwildlove

Positief: Netheid, personeel en service en comfort kamer
accommodation
Basic hotel with good all round services and accommodation. Fairly quiet for Istanbul. Staff courteous, helpful and efficient. Excellent breakfast. Well positioned for transport links and tourism in Istanbul. Buy an Istanbul Travel Card (at Eminonu bus station). Akbil no longer available. Reduces travel problems. The city is always packed with people so be patient and enjoy the crowds and atmosphere. Don't be intimidated!

4/10 – Matig

Frankiep50

Negatief: Comfort kamer
Great Value
We had booked a single room with a double bed. When we arrived to our room it was 2 twin beds pushed together. We asked to have the double bed as requested but were told that we would have to wait until the following day. I asked the girl at the front desk for a price adjustment, but she said she could do nothing about it. They switched our room the following day and it was much better, One of the male front desk clerks( grayish hair mid to late 40's) was very helpful to us by booking our ferry boat trip to Istanbul. The other (black hair late 30's) was indifferent and our requests were an inconvenience.

8/10 – Goed

euro lover

Positief: Netheid, personeel en service en comfort kamer
Great value!
Good location and convenient. There is a porter service. Breakfast has lots of kinds and was delicious. Near the hotel, there is a supermarket called "my Gross"(Mesihpasa Caddesi No: 3 Laleli Istanbul) . We can get food and drinks.

8/10 – Goed

George Fenianos, Zgharta, Lebanon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Location
Hotel room is clean and good ,I found the staff to be very helpful and friendly , Location is great , In the center of shopping area , Excellent price

8/10 – Goed

Jasmine James

Positief: Netheid, comfort kamer
Good hotel
This hotel is in the business center. It is in a quiet part of the city so perfect for light sleepers. It is near the tram line so easy to get about. Two tram stops for the Grand Bazaar and three from the Blue Mosque. The rooms were clean and comfortable. the breakfast was not very nice but this is typical of Istanbul. The only difficulty is in finding this hotel - we needed some help from a local.

6/10 – Redelijk

didi

Negatief: Netheid
ventilation chambre
chambre manquant de ventilation et donc avec odeur d'humidite malgres la climatisation chambre avec 2 lits alors que la reservation avait été faite pour un grand lit

6/10 – Redelijk

Gianni, Italy

Positief: Personeel en service
Negatief: Comfort kamer
budget hotel -everything cheap-not only the prices
budget hotel, good for him who is missing for work all day and only returns to sleep. The most well of the hotel is the breakfast area with a perfect view. A little more attention in the rooms, it would not cost to the owners ...

6/10 – Redelijk

Anonymous

Negatief: Netheid, personeel en service
Double-Room much too small for
Double-Room much too small for 2 people; cupboard much too small; there was almost no space for moving without colliding with my wife; bathroom not really clean; a lot of things damaged or in no good condition; after showering the floor in the bathroom was completely wet because the bottom of the shower lost water; quality of breakfast (buffet) was not good; receptionist was very unfriendly; the only positive thing was the location (close to the Grand Bazar, Blue Moshee and Hagia Sophia) and the price; honestly I would pay a little bit more to get a cleaner, bigger and more friendly hotel.

8/10 – Goed

Anonymous

Positief: Netheid
Average hotel with very small
Average hotel with very small rooms and very noisy ac. No room for toiletries etc in bathroom but very clean and close to famous attractions e.g. Grand Bazaar, Blue Mosque etc. The swimming pool (although very small) can be very refreshing after a warm day. The hotel has coin operate internet but it takes a little effort to get used to the keyboard. The hotels offers breakfast which is ok.

8/10 – Goed

Pauline

Positief: Personeel en service
Central and reasonable but the
Central and reasonable but the Air Conditioning was pathetic

8/10 – Goed

khaled

Negatief: Personeel en service
je viens de sejourner 3 nuits
je viens de sejourner 3 nuits dans cet hotel bien situe 5 mn du tramay et bon quartier pour le dejeuner c'est ok sinon le personnel surtout la recption mauvais et pas souriant du tout ils font la tete salutations.

8/10 – Goed

Liudmila

Negatief: Personeel en service
Pendant mon dernier séjour a l'hôtel
Pendant mon dernier séjour a l'hôtel Ons il y avais des travaux dans les étages, et c'est très bruant. Il faisait froid dans la chambre la télévision en panne, le service très mauvais, mais l'emplacement très bien

8/10 – Goed

Anonymous

Positief: Netheid
The breakfast is bad but everything
The breakfast is bad but everything rest is OK.

8/10 – Goed

Kevin

Positief: Netheid
Basic - but decent location and
Basic - but decent location and friendly staff.

8/10 – Goed

Kevin

Positief: Netheid
You do get what you pay for with
You do get what you pay for with the Grand Ons. A favourite of Eastern European and Russian tourists, the breakfast spread was "interesting" for us Australians. Live and learn. :) Basic hotel - good price and good location near the Grand Bazaar.

8/10 – Goed

Raymond

Positief: Netheid, personeel en service
I think that I am quite pleased
I think that I am quite pleased with the facilities and the service of the hotel. I love the breakfast selection better than most hotels of this kind in Istanbul. The only hiccup is finding the hotel. Although it is located near the tram stations and the tourist areas, finding it for the first time would be difficult as not too many taxi drivers know where it is exactly.

8/10 – Goed

WILLIAM

Negatief: Personeel en service
Hi [Website], The hotel was
Hi [Website], The hotel was in a good location but took the taxi driver 20 minutes to find once reaching the area. Its within walking distance to all tourist hot spots & restaurants. Buffet breakfast very good. The rooms are very basic representing the price. Hotel reception leaves a lot to be desired. Taxi best transport from airport to hotel costing around 30 to 34 TL (AUD $24.00)

10/10 – Uitstekend

Anonymous

Positief: Netheid
El personal de recepción no es
El personal de recepción no es muy amable... bastante seco. En cuanto a instalaciones está bastante bien, la habitación y el hotel en general están limpios y cuidados. La localización es buena, puesto que está a 5 minutos andando de la estación de tranvía de Aksaray y a unos 7 de Laleli. El precio es bueno.

8/10 – Goed

andrew

Positief: Netheid
Negatief: Personeel en service
What looked like a crummy hotel
What looked like a crummy hotel (dated decor, indifferent reception staff) turned out to be fine. The room was big enough and quiet and the cleaning service was excellent. The air conditioning, while a bit noisy, was effective. Hotel has safe deposit facitilites which is useful because, although the area seems safe enough, it is very busy with clothes shops and their Slavic customers. Breakfast was indifferent - shame there was no fresh fruit besides water melon but the cheese/honey/jam selection was fine. It's a 12 minutes walk from Aksaray metro (direct from the airport), about five minutes from the 38 tram to all points of the old city, Eminiou and Kabatas and has a few okay restaurants at the end of the road.

6/10 – Redelijk

jesus

Negatief: Netheid, personeel en service
habitacion con ventana a un patio
habitacion con ventana a un patio interior sin luz, no es lo que en foto se me ofrecia. limpieza y estructuras pesimas

8/10 – Goed

Christian

Positief: Netheid, personeel en service
Le service du personnel est un
Le service du personnel est un peu froid, mais cela doit être le cas de nombres d'hôtels à touristes.... L'emplacement est par contre trés agréable, pas loin des rives du bosphore et de ses restaurants de poisson et un peu en retrait de la cohue de Sultanahmed et Aya Sofia. Idéal pour découvrir Istanbul.

8/10 – Goed

Anonymous

Positief: Personeel en service
Location excellent, easy access
Location excellent, easy access to taksim by train, near sultan ahmet and beyazid. hotel has pool which is nice of the price for room. resturant a bit expensive but near many good resturants. stayed 2 nights, night first time around room was ok, though window had no views. at least clean. 2nd time around room was not so nice, toilet was also not completely clean. they gave us another room which was better. for the price its worth it. would stay there again for sure. bath room and room refurbished.