Zitruimte lobby

Beoordelingen van Miss Istanbul Hotel & Spa

Miss Istanbul Hotel & Spa
Hocapasa Mahallesi, Darüssaade Sk. No 3, Sirkeci Fatih, Istanbul

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 97 van 205 beoordelingen" "
Gastenscore: 8 - Goed. 68 van 205 beoordelingen" "
Gastenscore: 6 - Redelijk. 22 van 205 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 205 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 205 beoordelingen" "

8,6/10

Netheid

8,4/10

Personeel en service

8,6/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Pieter

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Good location. Facilitaire are Old but okay. Rooms are a bit small
3 nachten verbleven in juli 2023
Reactie van Ünal op 11 sep 2023
Thank you for your nice review

10/10 – Uitstekend

Hanane el

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Magdalena

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel
Super hotel, beautiful, and top staff
5 nachten verbleven in november 2022
Reactie van Ünal op 29 dec 2022
My dearest guest,I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.Such comments motivates us more than anything and shows us we are on the right path.Of course we have some points to improve, we are all working on these.

8/10 – Goed

Faiza

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Perfecte ligging voor de alle bekende bezienswaardigheden en dichtbij haven. Ontbijt is super goed en gevarieerd.
Reactie van Ünal op 11 nov 2022
Thank you

10/10 – Uitstekend

Henrite Wilma

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super dichtbij bezienswaardigheden en restaurant en tegelijkertijd zeer rustig gelegen.
4 nachten verbleven in juni 2022

8/10 – Goed

fatih

Reisde met een groep, Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ok
3 nachten verbleven in juni 2022

8/10 – Goed

Gunay

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Was een fijne hotel dicht bij alle gelegenheden
3 nachten verbleven in april 2022
Reactie van Üna op 18 mei 2022
Dear Guest, Thank you very much for the time to review our hotel We are happy to hear that you had a nice stay. We are delighted to read that you enjoyed all hotel facilities and appreciated our service quality. Thank you for choosing us , we look forward to welcoming you back next time! Best Wishes from Miss Istanbul Family

10/10 – Uitstekend

Isik

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Erg nette hotel met vriendelijk personeel. Ontbijt is uitgebreid. Centraal gelegen in een drukke wijk maar de straat zelf is erg rustig waardoor je geen last hebt van geluid, tram en metro is op 1 minuut loopafstand. Hier kom ik zeker weer terug
4 nachten verbleven in maart 2022
Reactie van Ünal op 22 apr 2022
ok

8/10 – Goed

E.

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
İk ben meerdere keer in dit hotel gebleven. Het is een aanrader voor die prijs classe
2 nachten verbleven in maart 2022
Reactie van Ünal op 22 apr 2022
Nice to hear that thank you so much

10/10 – Uitstekend

Aygun

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Allees goed 😇👍👍
7 nachten verbleven in februari 2022
Reactie van Ünal op 26 feb 2022
thank you

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Heel schoon kamers en vriendelijke personeel. İk ben tevreden
3 nachten verbleven in februari 2021
Reactie van Ünal op 26 feb 2021
Thank you

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service
Our stay at this hotel began with a disappointment. We booked a standard room from Expedia and paid the price along with it, but at the check-in we were told that we had booked a economy room, which wasn’t true. Due to “a fault” in the booking, we had to stay the first night in an economy room at the base floor of the hotel “because there were no standard rooms available”. This resulted in a sleepless night in a way too small room. The second day we were given a standard room after 15 pm. We asked as compensation for a room with a nice city view but we were given a view to the pool of the hotel in a 3 person (2 1 beds) room. This was unfortunately another disappointment. Overall: the personnel was nice, the location is superb but the breakfast area is way too small to host the guests in a Covid-safe environment.
6 nachten verbleven in oktober 2020
Reactie van Ünal op 10 nov 2020
Я ценю ваш отзыв

8/10 – Goed

mehmet

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in oktober 2020
Reactie van Ünal op 10 nov 2020
I’m grateful for your assistance

10/10 – Uitstekend

R., Breda

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Het hotel was super netjes. Lekker ontbijt. Goede service. Alles was perfect! De volgende keer naar Istanbul, zal ik dit hotel weer boeken.
4 nachten verbleven in november 2019
Reactie van Ünal op 6 jan 2020
My dearest guest, I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay. Such comments motivates us more than anything and shows us we are on the right path. Of course we have some points to improve, we are all working on these. Kind regards, Ünal SOLMAZ Manager of the Hotel

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in november 2019
Reactie van Ünal op 6 jan 2020
My dearest guest, I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay. Such comments motivates us more than anything and shows us we are on the right path. Of course we have some points to improve, we are all working on these. Kind regards, Ünal SOLMAZ Manager of the Hotel

8/10 – Goed

Dennis

Positief: Netheid, personeel en service
8 nachten verbleven in oktober 2023

10/10 – Uitstekend

Patricia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2nd time staying at this hotel - great value for money. Fantastic customer services, lovely clean rooms and great spa faciity on site. Close to main sites and shopping. Staff helpful and friendly fantastic bufffet breakfast highly recommend
5 nachten verbleven in september 2023

8/10 – Goed

Ishaq

Positief: Netheid
Negatief: Personeel en service
3 nachten verbleven in augustus 2023
Reactie van Ünal op 11 sep 2023
thank you

10/10 – Uitstekend

Selin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in juli 2023
Reactie van Ünal op 11 sep 2023
Nice to hear that ; Thank you

8/10 – Goed

Recep

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Hôtel très bien situé proche de st sophie a pieds. Arrêt de trame au oied de l hôtel. Restaurants , epucerie et magasin proche. Piscines tres sympathique chambre agréable.
8 nachten verbleven in juli 2023
Reactie van Ünal op 11 sep 2023
Thank you

8/10 – Goed

Recep

Positief: Personeel en service
7 nachten verbleven in juli 2023
Reactie van Ünal op 11 sep 2023
we hope to see you again

8/10 – Goed

Hayat Merzuk

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
10 nachten verbleven in juli 2023
Reactie van Ünal op 11 sep 2023
Thank you we hope see you again

10/10 – Uitstekend

Mirveta

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was very helpful. Very nice hotel.
6 nachten verbleven in juni 2023
Reactie van Ünal op 3 jul 2023
My dearest guest,I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.Such comments motivates us more than anything and shows us we are on the right path.Of course we have some points to improve, we are all working on these.Kind regards,Ünal SOLMAZManager of the Hotel

8/10 – Goed

Syed

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Didn't like that end of floor A hallway was not lit up and floor A flooring was carpeted compared to other floors which were tiled. If you can live without a window then overall very satisfied especially with complimentary breakfast buffet and yes I wouldn't hesitate to stay there again.
4 nachten verbleven in juni 2023
Reactie van Ünal op 3 jul 2023
My dearest guest,I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.Such comments motivates us more than anything and shows us we are on the right path.Of course we have some points to improve, we are all working on these.Kind regards,Ünal SOLMAZManager of the Hotel

6/10 – Redelijk

Christelle

Reisde met familie
Positief: Netheid
Beaucoup trop de bruit ! Hôtel à la décoration vieillissante. Le personnel de nettoyage est très sympathique et souriant mais les hommes à l’accueil ne sont pas sympathiques. Chambre sombre, restaurant au sous sol. Un réel manque de luminosité.
5 nachten verbleven in juni 2023
Reactie van Ünal op 3 jul 2023
My dearest guest,I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.Such comments motivates us more than anything and shows us we are on the right path.Of course we have some points to improve, we are all working on these.Kind regards,Ünal SOLMAZManager of the Hotel

8/10 – Goed

Anja

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Alles sauber, guter Service.
4 nachten verbleven in juni 2023
Reactie van Ünal op 3 jul 2023
My dearest guest,I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.Such comments motivates us more than anything and shows us we are on the right path.Of course we have some points to improve, we are all working on these.Kind regards,Ünal SOLMAZManager of the Hotel

10/10 – Uitstekend

John

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
very pleased with our stay at this hotel. We had a family room for 3 adults. Room was a good size and Bathroom facilities were very good with plenty of towels. The hotel staff were very helpful in all matters and the breakfast service was faultless. I did not get chance to try the pool but it looks very nice. I would be happy to stay here in the future.
2 nachten verbleven in juni 2023
Reactie van Ünal op 3 jul 2023
My dearest guest,I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.Such comments motivates us more than anything and shows us we are on the right path.Of course we have some points to improve, we are all working on these.Kind regards,Ünal SOLMAZManager of the Hotel

10/10 – Uitstekend

Elena

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect location for visirors to explore Istanbul. The swimming pool and hamam are useful after a long day . Good breakfast.
9 nachten verbleven in mei 2023
Reactie van Ünal op 3 jul 2023
My dearest guest,I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.Such comments motivates us more than anything and shows us we are on the right path.Of course we have some points to improve, we are all working on these.Kind regards,Ünal SOLMAZManager of the Hotel

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient
4 nachten verbleven in mei 2023
Reactie van Ünal op 3 jul 2023
My dearest guest,I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.Such comments motivates us more than anything and shows us we are on the right path.Of course we have some points to improve, we are all working on these.Kind regards,Ünal SOLMAZManager of the Hotel

8/10 – Goed

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Romantic get away
Hotel location is very good, excellent for the major sites and attractions. The spa facilities and pool are also good. Outside terrace very nice, although pool had not yet been filled during our stay. Beds are terrible! We had bad backs for 4 days The breakfast was ok but needs a more continental feel. The coffee was terrible…undrinkable. So we went to the cafe near by. Overall, we enjoyed the stay and a few refinements would make the hotel excellent!
Topkapi Palace
Topkapi Palace
3 nachten verbleven in mei 2023
Reactie van Ünal op 25 mei 2023
My dearest guest,I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.Such comments motivates us more than anything and shows us we are on the right path.Of course we have some points to improve, we are all working on these.Kind regards,Ünal SOLMAZManager of the Hotel

8/10 – Goed

Suha

Positief: Netheid, personeel en service
Pleasant stay
I love the location, employees are all great, the only issue I have with this hotel is rooms are small and warm and some rooms don't even have windows to get some air, but the staff make up for that , I was there on my birthday and without me mentioning that, I came back to my room to find it decorated and a medium size cake with candles on the dresser with birthday wishes, I thought that was very sweet of them and I really appreciated that gesture. despite the room size, I will go back to this hotel, and again thank you to the staff.
4 nachten verbleven in mei 2023
Reactie van Ünal SOLMAZ Manager of the Hotel op 25 mei 2023
My dearest guest,I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.Such comments motivates us more than anything and shows us we are on the right path.Of course we have some points to improve, we are all working on these.Kind regards,

2/10 – Ontzettend slecht

Rizwan

Reisde met familie
Negatief: Netheid, personeel en service
Horrible experience , my flight was delayed 3 hours and due to terrible traffic in Istanbul My wife and I arrived at the hotel around 8:30 pm. The hotel reception flatly refused and said we don,t have any reservation with them , even though I shown the confirmation email from Expedia , they just said that no reservation for us . I had to go around in other hotels in the area and after checking several hotels I luckily found a room in another hotel. It was a not a good experience , very rude and unhelpful staff an management of Miss Istanbul Hotel .
5 nachten verbleven in april 2023
Reactie van Ünal op 25 mei 2023
Dear Guest,Thank you very much for the time to review our hotel We are happy to hear that you had a nice stay. We are delighted to read that you enjoyed all hotel facilities and appreciated our service quality.Thank you for choosing us , we look forward to welcoming you back next time!Best Wishes from Miss Istanbul Family

10/10 – Uitstekend

antonino

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A hotel placed in a very convenient position to visit the historical center of Istanbul. Very friendly and helpful staff, which is an essential aspect. Excellent breakfast. The SpA is beautiful. I will be back.
3 nachten verbleven in april 2023
Reactie van Ünal op 25 mei 2023
Dear Guest,Thank you very much for the time to review our hotel We are happy to hear that you had a nice stay. We are delighted to read that you enjoyed all hotel facilities and appreciated our service quality.Thank you for choosing us , we look forward to welcoming you back next time!Best Wishes from Miss Istanbul Family

10/10 – Uitstekend

Adil

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a wonderful experience and a beautiful hotel. 5 stars for the service and hospitality. Very accomodating and helpful staff. All walking distance to main tourist sites too.
7 nachten verbleven in april 2023
Reactie van Ünal op 25 mei 2023
Dear Guest,Thank you very much for the time to review our hotel We are happy to hear that you had a nice stay. We are delighted to read that you enjoyed all hotel facilities and appreciated our service quality.Thank you for choosing us , we look forward to welcoming you back next time!Best Wishes from Miss Istanbul Family

8/10 – Goed

Razwana

Positief: Netheid
5 nachten verbleven in april 2023
Reactie van Ünal op 25 mei 2023
Dear Guest,Thank you very much for the time to review our hotel We are happy to hear that you had a nice stay. We are delighted to read that you enjoyed all hotel facilities and appreciated our service quality.Thank you for choosing us , we look forward to welcoming you back next time!Best Wishes from Miss Istanbul Family

10/10 – Uitstekend

Hector

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What you see in the photos is what you get, excellent staff and location in Istambul, i left behind my airpods and sunglasses and they send it over with NO CHARGE AT ALL. Very good breakfast and hot jacuzzi. Will return for sure.
Reactie van Ünal op 16 feb 2023
thank you see you soon again :)

10/10 – Uitstekend

Mert

1 nacht verbleven in december 2022
Reactie van Ünal op 6 jan 2023
thank you

10/10 – Uitstekend

Elnara

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice hotel!! But a bit noisy!!! U can hear everything!!!in general everything was good and all staff was very helpful and polite!!
Reactie van Ünal op 29 dec 2022
Thank you

6/10 – Redelijk

kwaiwing

10/10 – Uitstekend

Loay

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect hotel
It was perfect, the hotel is close to the trumvay 1 min walking Rooms are so clean This is not my first time in this hotel I will definitely come back again
4 nachten verbleven in december 2022
Reactie van ünal op 29 dec 2022
Thank you you are the best

10/10 – Uitstekend

Suha

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Location
We were very pleased with overall experience, staff is wonderful, I just wish breakfast staff would be a little more quiet, they chat the whole time and are very loud , the dinning area is loud enough and staff should be more quiet, other than that, staff were amazing and hotel feels like a true hotel and loved the location, I will most definitely be staying there again if the price is right.
5 nachten verbleven in december 2022
Reactie van ünal op 29 dec 2022
***My dearest guest,I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.Such comments motivates us more than anything and shows us we are on the right path.Of course we have some points to improve, we are all working on these.

10/10 – Uitstekend

Netsayi

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The breakfast was excellent and in abundance.
Reactie van Ünal op 29 dec 2022
Thank you :)

10/10 – Uitstekend

Zeliha

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ich war so begeistert, dass ich gerne wieder hin möchte. Besonderer Danke an das Personal. Die Lage ist perfekt, alles Gehminuten enfernt. Vielen Dank Miss Istanbul
Reactie van Ünal op 29 dec 2022
Thank you

10/10 – Uitstekend

Ali Ahmad

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr schon hotel Personal und Zentrum näher
Reactie van ünal op 29 dec 2022
***My dearest guest,I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.Such comments motivates us more than anything and shows us we are on the right path.Of course we have some points to improve, we are all working on these.

8/10 – Goed

Daniel, Mississauga

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Ünal op 29 dec 2022
***My dearest guest,I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.Such comments motivates us more than anything and shows us we are on the right path.Of course we have some points to improve, we are all working on these.

10/10 – Uitstekend

Veronika

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
El hotel está genial! Situado en pleno centro histórico. Desayuno bastante bien. La única pega para mi es que no hay zona de fumadores y el restaurante del hotel es muy básico.
7 nachten verbleven in november 2022
Reactie van Ünal op 29 dec 2022
***My dearest guest,I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.Such comments motivates us more than anything and shows us we are on the right path.Of course we have some points to improve, we are all working on these.

4/10 – Matig

Murat

1 nacht verbleven in december 2022

6/10 – Redelijk

Maimoona

Reisde met familie
Positief: Netheid
Negatief: Personeel en service
Average hotel in a good location
Pros - located walking distance to two tram lines Spa is nice however the female only sauna was nit available for a full week throughout our stay Cons - reception staff are unhelpful and not friendly. They all seem to have a chip on their shoulder. I believe this attitude comes management above who are probably not treating them well and this is reflective in their behavior tiny basic rooms for the amount they charge Breakfast was average
6 nachten verbleven in november 2022
Reactie van Ünal op 29 dec 2022
***My dearest guest,I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.Such comments motivates us more than anything and shows us we are on the right path.Of course we have some points to improve, we are all working on these.

4/10 – Matig

Jaygi

Reisde met partner
Positief: Personeel en service, voorzieningen
the staff were ok. i felt my room was truly cleaned when i leave a tip. No air condition during winter so make sure you book a room with window so you can open the window when its hot. the mosquitoes do come in when you open the window so beware.

6/10 – Redelijk

Ismael

Negatief: Personeel en service, voorzieningen
A