Dear Gert Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our fantastic rooms and found our room service to be amazing. It's delightful to know that you appreciated our excellent food menu and delicious breakfast offerings. Providing a memorable experience for our guests is our top priority, and we're grateful for your kind words. We look forward to welcoming you back for another fantastic stay in the future!Best RegardsŞevin ÖzAssistant Front Office Manager

Dear Guest, We would like to thank you for taking the time to review your recent stay at Sheraton Grand Istanbul Atasehir. We strive to provide high quality services to our valued guests and exceed their expectations. Your feedback is very welcome and we certainly will look into the hygiene metrics you have highlighted. Once again, thank you for your valued feedback and we do apologize for the inconvenience that we caused and we hope to serve you again whenever your travels bring you back to Istanbul.

Dear Guest, So thrilled to receive your five star review of Sheraton Grand Istanbul Atasehir. To know that you enjoyed an excellent stay experience with us is truly satisfying and I thank you for letting us know. My team and I hope to welcome you back on another occasion soon! Best Wishes.

Dear Guest, I am pleased to read you enjoyed our relaxing spa & pool and iconic location with views. Thank you for taking the time to share this thoughtful review. I do hope we have the opportunity to welcome you back to the hotel again soon. Warm regards,

We look forward to seeing you again Rogier, thank you for the excellent recommendation!

Dear Guest, Thank you for sharing your valuable comments about our service. We are proud to hear that you have enjoyed your stay with us. Looking forward to seeing you again whenever your travel plans bring you back to Istanbul. Kind Regards, Hande Bahadir Dolek

Dear Ali;As your reservation was already paid to Hotels.com, we can't provide you any invoice for the stay. You may request your invoice from the Online Agent. Best RegardsSheraton Grand Atasehir Istanbul

Dear Ilkka, Thanks for sharing your thoughts from your stay at our hotel. Your feedback is valued and will enable us to improve our customer service experience. Appreciate your compliments on helpful service, good breakfast and gym. Kind Regards, Safak Kucukyazici - Guest Service Manager

Dear Erkin We would like to thank you for staying at Sheraton Grand İstanbul Ataşehir and also for writing your review in your precious time.We are delighted to hear that you had a pleasant stay with us, and we are also honored to receive your compliments on our hotel.We are glad to be of service to you and we look forward to welcoming you back to Sheraton Grand İstanbul Ataşehir when your travel plans bring you back to Istanbul..Best regardsSevin OZ

Dear Balal,We would like to thank you for staying at Sheraton Grand İstanbul Ataşehir and also for writing your review in your precious time.We are delighted to hear that you had a pleasant stay with us, and we are also honored to receive your compliments on our hotel.We are glad to be of service to you and we look forward to welcoming you back to Sheraton Grand İstanbul Ataşehir when your travel plans bring you back to Istanbul..Best regardsSevin OZ

Dear Cristian,Thank you so much for your staying Sheraton Grand İstanbul Ataşehir We're thrilled to hear that you had such a fantastic experience during your stay with us. It's wonderful to know that you enjoyed our rooms, room service, and the delicious breakfast. Your satisfaction is our top priority, and we're delighted that we could exceed your expectations. We can't wait to welcome you back for another amazing stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. See you soon!Sevin OZ Assistant Front Office Manager

Dear Henning,We would like to thank you for staying at Sheraton Grand İstanbul Ataşehir and also for writing your review in your precious time.We are delighted to hear that you had a pleasant stay with us, and we are also honored to receive your compliments on our hotel.We are glad to be of service to you and we look forward to welcoming you back to Sheraton Grand İstanbul Ataşehir when your travel plans bring you back to Istanbul..Best regardsSevin OZ

Sayın Halil İbrahim ,Sheraton Grand İstanbul Hotel'de konakladığınız ve anketimize katıldığınız için teşekkür ederiz.Bizimle keyifli bir konaklama geçirdiğinizi duyduğumuza çok sevindik ve otelimizle ilgili iltifatlarınızı almaktan onur duyduk.Size hizmet vermekten mutluluk duyuyoruz ve seyahat planlarınız sizi İstanbul'a getirdiğinde sizi tekrar Sheraton Grand İstanbul Otel'de ağırlamayı sabırsızlıkla bekliyoruz.SaygılarımlaSevin OzAsst. Front Office Manager

Dear Evgeny,We would like to thank you for staying at Sheraton Grand İstanbul Ataşehir and also for writing your review in your precious time.We are delighted to hear that you had a pleasant stay with us, and we are also honored to receive your compliments on our hotel.We are glad to be of service to you and we look forward to welcoming you back to Sheraton Grand İstanbul Ataşehir when your travel plans bring you back to Istanbul.Sincerely,Sevin OzAsst. Front Office Manager

Dear Awahab,We would like to thank you for staying at Sheraton Grand İstanbul Ataşehir and also for writing your review in your precious time.We are delighted to hear that you had a pleasant stay with us, and we are also honored to receive your compliments on our hotel.We are glad to be of service to you and we look forward to welcoming you back to Sheraton Grand İstanbul Ataşehir when your travel plans bring you back to Istanbul.Sincerely,Sevin OZAsst. Front Office Manager

Dear Anonymous,Thank you for taking time to share your experience after the stay. We wish to welcome you again with even more pleasant stay experience.Sincerely yours,

Dear ibrahim onur,Thank you for choosing us and reviewing your stay. We hope to welcome you again in the nearest future.Kind Regards,

Dear Mehmet Akin,Thank you for letting us know about your stay. We are truly happy to see that your stay was a pleasant one. We wish you to come back again whenever your travels bring you to this part of the city.Kind Regards,

Dear GeorgeOn behalf of the entire hotel team, I want to thank you for sharing about your kind review. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback. We are glad to be of service to you and we look forward to welcoming you back to Sheraton Grand İstanbul Atasehir when your travel plans bring you back to Istanbul. We hope to welcome you again soon. Should you need any further assistance do not hesitate to contact usBest RegardsSevin OzAsst.Front Office Manager

Sayın Murat Bey,Nazik değerlendirmenizi paylaştığınız için tüm otel ekibi adına teşekkür etmek istiyorum. Siz değerli misafirimizden olumlu dönüşler almak bizleri cesaretlendirmektedir Geri bildiriminizi paylaşmaya zaman ayırdığınız için bir kez daha teşekkür ederim.Sizlere hizmet vermekten mutluluk duyuyoruz ve seyahat planlarınız sizi İstanbul'a getirdiğinde sizi Sheraton Grand İstanbul Ataşehir'de tekrar ağırlamayı sabırsızlıkla bekliyoruz. Sizi en kısa zamanda tekrar ağırlamayı umuyoruz. Daha fazla yardıma ihtiyacınız olursa bizimle iletişime geçmekten çekinmeyinSaygılarımlaSevin ÖzÖn Büro Müdürü Yrd.

Dear Ali,Thank you for staying with us and sharing your experience after the stay. We hope to welcome you again in the nearest future.Kind Regards,

Değerli Misafirimiz,Öncelikle bizi tercih ettiğiniz ve son konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederim.Konaklamanızda size, her zaman hedeflediğimiz kusursuz ev sahipliğimizi gösteremediğimiz için derin üzüntü içerisindeyiz. Pek çok konuda deneyiminizi daha iyi hale getirme noktasında başarısız olduğumuzu gördüğümüz için tüm ekibimiz adına özürlerimizi sunuyorum. Değerli geri bildirimlerinizi tüm ilgili birimler ile görüştüğümüzü ve düzeltici adımları, eğitim alanlarımızı gözden geçirerek atacağımızı bilmenizi isterim.Bizi tekrar tercih ettiğinizde, standart oda rezervasyonu olarak bize ulaşın lütfen, odanızı mümkün olan en geniş suit odaya upgrade etmek için gerekli notları alacağımı belirtmek isterim. Size bir önceki konaklamanızdan kalan kötü izlenimler unutturarak Sheraton Grand Ataşehir’e olan güveninizi tekrar kazanmak en önemli önceliğimizdir. Bana ihtiyacınız olduğu her konuda ulaşabilirsiniz.SaygılarımlaSevin OZAsst. Front Office Manager

Değerli Misafirimiz,Öncelikle bizi tercih ettiğiniz ve son konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederim.Konaklamanızda size, her zaman hedeflediğimiz kusursuz ev sahipliğimizi gösteremediğimiz için derin üzüntü içerisindeyiz. Pek çok konuda deneyiminizi daha iyi hale getirme noktasında başarısız olduğumuzu gördüğümüz için tüm ekibimiz adına özürlerimizi sunuyorum. Değerli geri bildirimlerinizi tüm ilgili birimler ile görüştüğümüzü ve düzeltici adımları, eğitim alanlarımızı gözden geçirerek atacağımızı bilmenizi isterim. Size bir önceki konaklamanızdan kalan kötü izlenimler unutturarak Sheraton Grand Ataşehir ’e olan güveninizi tekrar kazanmak en önemli önceliğimizdir Bize ihtiyacınız olduğu her konuda ulaşabilirsiniz.SaygılarımlaSevin OzAsst. Front Office Manager

Our valued guest On behalf of the entire hotel team, I want to thank you for sharing about your kind review. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback. We are glad to be of service to you and we look forward to welcoming you back to Sheraton Grand İstanbul Atasehir when your travel plans bring you back to Istanbul. We hope to welcome you again soon. Should you need any further assistance do not hesitate to contact usBest RegardsSevin OzAsst.Front Office Manager

Dear KazukiOn behalf of the entire hotel team, I want to thank you for sharing about your kind review. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback. We are glad to be of service to you and we look forward to welcoming you back to Sheraton Grand İstanbul Atasehir when your travel plans bring you back to Istanbul. We hope to welcome you again soon. Should you need any further assistance do not hesitate to contact usBest RegardsSevin OzAsst.Front Office Manager

Dear Robin Nabil,On behalf of the entire hotel team, I want to thank you for sharing your feedback with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Best regards,

Dear Dawit,Thank you for staying Sheraton Grand İstanbul Atasehir Hotel. Thank you for taking the time to share your feedback, and we're delighted to hear about your exceptional experience.Your satisfaction and positive review mean the world to us. We are committed to providing the best possible service and ensuring that each guest's stay is memorable.We look forward to having the pleasure of hosting you again and continuing to exceed your expectations. If you ever have more feedback, suggestions, or special requests, please don't hesitate to get in touch with us.Once again, thank you for choosing Sheraton Grand İstanbul Atasehir Hotel. and we can't wait to welcome you back for another wonderful stay.Warm regards,Safak KucukyaziciGuest Service Manager

Dear Mr. Serhat Thank you so much for your staying at Sheraton Grand İstanbul Ataşehir Hotel, wonderful feedback and for awarding us a perfect score of 10 points in your survey. We are thrilled to hear that you had such a fantastic experience during your stay with us. Your satisfaction is our ultimate goal, and it's incredibly rewarding to know that we met and exceeded your expectations. Our entire team works diligently to ensure that our guests have a memorable and enjoyable stay, and your positive feedback motivates us to continue doing our best. We look forward to welcoming you back in the future and providing you with another exceptional stay. If there's anything specific you loved about your visit or if you have any suggestions for further improvement, please feel free to share. Your insights are invaluable to us. Once again, thank you for choosing us, and we can't wait to have the pleasure of serving you again.Warm regardsŞevin ÖZAsst.Front Office Manager

Sayın Fahrettin Özçelik,Anketimizi doldurmaya zaman ayırdığınız ve Sheraton Grand İstanbul Ataşehir Hotel'deki son konaklamanızla ilgili geri bildiriminizi sağladığınız için teşekkür ederiz. Hizmetlerimizin kalitesini sürekli olarak artırmamıza yardımcı olduğundan, katkılarınıza gerçekten değer veriyoruz.Deneyiminizi 6 olarak derecelendirdiğinizi fark ettik ve derecelendirmeniz için teşekkür ederiz. Ancak endişelerinizi daha iyi giderebilmek ve gelecekte beklentilerinizi karşıladığımızdan emin olmak için sizden daha ayrıntılı geri bildirimler almaktan büyük memnuniyet duyarız.Görüşleriniz, geliştirebileceğimiz ve bir sonraki konaklamanızı daha da keyifli hale getirebileceğimiz alanlar hakkında bize değerli bilgiler sağlayabilir.Tesislerimizle, hizmetlerimizle veya konaklamanızın diğer yönleriyle ilgili olsun, geri bildiriminiz beklentilerinizi karşılamamıza yardımcı olacak.Bu e-postayı yorumlarınızla yanıtlayabilirsiniz veya isterseniz geri bildiriminizi daha ayrıntılı olarak tartışmak için size uygun bir zamanda kısa bir telefon görüşmesi planlayabiliriz. Memnuniyetiniz bizim önceliğimizdir ve gelecekteki ziyaretlerinizin beklentilerinizi aşmasını sağlamak istiyoruz.Sheraton Grand İstanbul Ataşehir Hotel'i seçtiğiniz için bir kez daha teşekkür ederiz ve sizden en kısa zamanda haber almayı ve gelecek konaklamanızda ağırlamayı sabırsızlıkla bekliyoruzSaygılarımlaŞevin ÖZAsst. Front Office Manager.

Dear Grej Marj,Thank you so much for your staying at Sheraton Grand İstanbul Ataşehir Hotel, wonderful feedback and for awarding us a perfect score of 10 points in your survey. We are thrilled to hear that you had such a fantastic experience during your stay with us. Your satisfaction is our ultimate goal, and it's incredibly rewarding to know that we met and exceeded your expectations. Our entire team works diligently to ensure that our guests have a memorable and enjoyable stay, and your positive feedback motivates us to continue doing our best. We look forward to welcoming you back in the future and providing you with another exceptional stay. If there's anything specific you loved about your visit or if you have any suggestions for further improvement, please feel free to share. Your insights are invaluable to us. Once again, thank you for choosing us, and we can't wait to have the pleasure of serving you again.Warm regardsŞevin ÖZAsst.Front Office Manager

Dear Serhat DemircioğlullarıThank you so much for your staying at Sheraton Grand İstanbul Ataşehir Hotel, wonderful feedback and for awarding us a perfect score of 10 points in your survey. We are thrilled to hear that you had such a fantastic experience during your stay with us. Your satisfaction is our ultimate goal, and it's incredibly rewarding to know that we met and exceeded your expectations. Our entire team works diligently to ensure that our guests have a memorable and enjoyable stay, and your positive feedback motivates us to continue doing our best. We look forward to welcoming you back in the future and providing you with another exceptional stay. If there's anything specific you loved about your visit or if you have any suggestions for further improvement, please feel free to share. Your insights are invaluable to us. Once again, thank you for choosing us, and we can't wait to have the pleasure of serving you again.Warm regardsŞevin ÖZAsst.Front Office Manager

Dear Mr. GregThank you so much for your staying at Sheraton Grand İstanbul Ataşehir Hotel, wonderful feedback and for awarding us a perfect score in your survey. We are thrilled to hear that you had such a fantastic experience during your stay with us. Your satisfaction is our ultimate goal, and it's incredibly rewarding to know that we met and exceeded your expectations. Our entire team works diligently to ensure that our guests have a memorable and enjoyable stay, and your positive feedback motivates us to continue doing our best. We look forward to welcoming you back in the future and providing you with another exceptional stay. If there's anything specific you loved about your visit or if you have any suggestions for further improvement, please feel free to share. Your insights are invaluable to us. Once again, thank you for choosing us, and we can't wait to have the pleasure of serving you again.Warm regardsŞevin ÖZAsst.Front Office Manager

Sayın Burak KarapıcakÖncelikle Sheraton Grand İstanbul Ataşehir Hotel'i tercih ettiğiniz için teşekkür ederizÖzel tasarlanmış oda konusunda yaşadığınız deneyim için özür dileriz, yanlışlıkla size yanlış bir oda verildiğini anlıyoruz. Mini bardaki suyla ilgili yaşadığınız sıkıntıyı not aldık ve bu tür durumları önlemek için gerekli önlemleri alacağımızı belirtmek isterim. Temizlik konusundaki olumlu geri bildiriminiz için ise memnuniyet duyduk.Size daha iyi bir deneyim sunabilmek için elimizden geleni yapacağız ve gelecekteki ziyaretinizde sizi daha iyi ağırlamayı umuyoruz.Herhangi bir isteğiniz olursa lütfen bizimle iletişime geçmekten çekinmeyinizSaygılarımlaŞevin ÖZAsst. Front Office Manager

Dear Paul,Thank you so much for your staying at Sheraton Grand İstanbul Ataşehir Hotel, wonderful feedback and for awarding us a perfect score in your survey. We are thrilled to hear that you had such a fantastic experience during your stay with us. Your satisfaction is our ultimate goal, and it's incredibly rewarding to know that we met and exceeded your expectations. Our entire team works diligently to ensure that our guests have a memorable and enjoyable stay, and your positive feedback motivates us to continue doing our best. We look forward to welcoming you back in the future and providing you with another exceptional stay. If there's anything specific you loved about your visit or if you have any suggestions for further improvement, please feel free to share. Your insights are invaluable to us. Once again, thank you for choosing us, and we can't wait to have the pleasure of serving you again.Warm regardsŞevin ÖZAsst.Front Office Manager

Dear Sait Ertuğ,Thank you so much for your staying at Sheraton Grand İstanbul Ataşehir Hotel, wonderful feedback and for awarding us a perfect score in your survey. We are thrilled to hear that you had such a fantastic experience during your stay with us. Your satisfaction is our ultimate goal, and it's incredibly rewarding to know that we met and exceeded your expectations. Our entire team works diligently to ensure that our guests have a memorable and enjoyable stay, and your positive feedback motivates us to continue doing our best. We look forward to welcoming you back in the future and providing you with another exceptional stay. If there's anything specific you loved about your visit or if you have any suggestions for further improvement, please feel free to share. Your insights are invaluable to us. Once again, thank you for choosing us, and we can't wait to have the pleasure of serving you again.Warm regardsŞevin ÖZAsst.Front Office Manager

Dear Adil Özkoçak,Thank you so much for your staying at Sheraton Grand İstanbul Ataşehir Hotel, wonderful feedback and for awarding us a perfect score in your survey. We are thrilled to hear that you had such a fantastic experience during your stay with us. Your satisfaction is our ultimate goal, and it's incredibly rewarding to know that we met and exceeded your expectations. Our entire team works diligently to ensure that our guests have a memorable and enjoyable stay, and your positive feedback motivates us to continue doing our best. We look forward to welcoming you back in the future and providing you with another exceptional stay. If there's anything specific you loved about your visit or if you have any suggestions for further improvement, please feel free to share. Your insights are invaluable to us. Once again, thank you for choosing us, and we can't wait to have the pleasure of serving you again.Warm regardsŞevin ÖZAsst.Front Office Manager

Dear Alassane BaThank you so much for your staying at Sheraton Grand İstanbul Ataşehir Hotel, wonderful feedback and for awarding us a perfect score in your survey. We are thrilled to hear that you had such a fantastic experience during your stay with us. Your satisfaction is our ultimate goal, and it's incredibly rewarding to know that we met and exceeded your expectations. Our entire team works diligently to ensure that our guests have a memorable and enjoyable stay, and your positive feedback motivates us to continue doing our best. We look forward to welcoming you back in the future and providing you with another exceptional stay. If there's anything specific you loved about your visit or if you have any suggestions for further improvement, please feel free to share. Your insights are invaluable to us. Once again, thank you for choosing us, and we can't wait to have the pleasure of serving you again.Warm regardsŞevin ÖZAsst.Front Office Manager

Sayın Cumhur Cem,Konaklamanızda bizi tercih ettiğiniz ve görüşlerinizi bizimle paylaştığınız için teşekkür ederim. Sonraki seyahatlerinizde beklentilerinizin de üzerine çıkarak sizi tekrar ağırlamayı çok isteriz.Saygılarımla,

Thank you for staying at Sheraton Grand Atasehir!We hope to welcome you one more time!

Dear Fadi, Pleased to read you had a great stay with us. It is also exciting to hear that your stay with us was much enjoyed and that our location, staff, and facilities exceeded your expectations. Look forward to welcoming you again soon. Kind Regards, Cuneyt Turkmen - Asst. Front Office Manager

Dear Adil, Thank you for sharing your experience with us. It’s always rewarding to hear from our happy guests. The Sheraton Grand Istanbul Atasehir team looks forward to welcoming you again for another refreshing experience in the near future! Best regards, Cuneyt Turkmen - Asst. Front Office Manager

Dear Alessio, Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to welcoming you on your next stay with us at Sheraton Grand İstanbul Ataşehir. Best Regards, Cuneyt Turkmen Asst. Front Office Manager

Dear Debra-lee;Thank you for reviewing your stay. We are extremely happy to see that you have enjoyed your stay. We hope to welcome you again in the nearest future.Kind Regards,

Sayın Deniz Bey,Konaklamanızı değerlendirmek için vakit ayırdığınız için çok teşekkür ederiz. Kalışınızdan memnun ayrıldığınızı duyduğumuza ekip olarak çok sevindik. Yolunuz şehrin bu tarafına düştüğünde tekrar sizi misafir etmeyi umuyoruz.Saygılarımla,

Sayın Adil Bey,Vakit ayırıp kalışınız hakkında olumlu geri bildirimleri bizimle paylaştığınız için çok teşekkür ederim. Sizi misafir etmek her zaman memnuniyet verici. Tekrar görüşmek üzere,

Dear Przemyslaw,Thank you for taking time share your valuable feedback about your stay. We are truly sorry to not making your experience as comfortable as we desire. We aim to improve our service quality by benefiting guest feedbacks. Your thoughts were shared with appropriate teams to ensure necessary actions taken. We hope to welcome you back and regain your trust to our hotel. Kind Regards,

Dear Jesper,Thank you for taking time to let us know about your experience. We are truly happy to read your nice comment. We hope to welcome you back whenever your travels bring you to Istanbul.Best wishes,

Sayın Mehmet Zeyd Bey,Konaklamanızda bizi tercih ettiğiniz ve vakit ayırıp değerlendirmede bulunduğunuz için teşekkür ederim. Güzel bir deneyim olduğunu duyduğumuz için sevindik. Sizi tekrar ağırlamayı umut ediyoruz.Saygılarımla,

Sayın Adil Bey,Konaklamanızdan memnun kaldığınızı gördüğümüz için çok sevindik. Değerli vaktinizi ayırıp bunu bizimle paylaştığınız için teşekkür ederim. Sizi tekrar ağırlamayı umuyoruz.Saygılarımla,