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Beoordelingen van Sura Hagia Sophia Hotel

5 out of 5
Sura Hagia Sophia Hotel
Divanyolu Cd. Alemdar Mah., Ticarethane Sk. No 10 Sultanahmet, Istanbul, Istanbul

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 271 van 557 beoordelingen" "
Gastenscore: 8 - Goed. 138 van 557 beoordelingen" "
Gastenscore: 6 - Redelijk. 60 van 557 beoordelingen" "
Gastenscore: 4 - Matig. 36 van 557 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 52 van 557 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

8,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Aylin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2024
Reactie van Sura Hotels Management op 28 feb 2024
Dear AylinThank you for your feedback about your stay at our hotel. Sura Hagia Sophia Hotel. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

6/10 – Redelijk

Wendy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2024
Reactie van Sura Hotels Management op 17 jan 2024
Hello Dear WendyFirst and foremost, we would like to thank you on behalf of the ladies and gentlemen of Sura Hagia Sophia and express our happiness for your kind rating.We will be more than, only, being happy if you gıve us the honor to host you and your guests, in the near future in our beautiful property and timeless city.Kindest Regards.Sura Hotels Management

10/10 – Uitstekend

Yasin

1 nacht verbleven in januari 2024
Reactie van Sura Hotels Management op 17 jan 2024
Hello Dear YasinFirst and foremost, we would like to thank you on behalf of the ladies and gentlemen of Sura Hagia Sophia and express our happiness for your kind rating.We will be more than, only, being happy if you gıve us the honor to host you and your guests, in the near future in our beautiful property and timeless city.Kindest Regards.Sura Hotels Management

10/10 – Uitstekend

Amal

Reisde met een groep
7 nachten verbleven in december 2023
Reactie van Sura Hotels Management op 29 dec 2023
Hello Dear AmalFirst and foremost, we would like to thank you on behalf of the ladies and gentlemen of Sura Hagia Sophia and express our happiness for your kind rating.We will be more than, only, being happy if you gıve us the honor to host you and your guests, in the near future in our beautiful property and timeless city.Kindest Regards.Sur Hotels Management

10/10 – Uitstekend

Valery

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Uitstekend
3 nachten verbleven in december 2023
Reactie van Sura Hotels Management op 12 dec 2023
Hello Dear ValeryFirst and foremost, we would like to thank you on behalf of the ladies and gentlemen of Sura Hagia Sophia and express our happiness for your kind rating.We will be more than, only, being happy if you gıve us the honor to host you and your guests, in the near future in our beautiful property and timeless city.Kindest Regards.Sur Hotels Management

8/10 – Goed

Dounia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in oktober 2023
Reactie van Sura Hotels Management op 5 nov 2023
Hello Dear DouniaFirst and foremost, we would like to thank you on behalf of the ladies and gentlemen of Sura Hagia Sophia and express our happiness for your kind rating.We will be more than, only, being happy if you gıve us the honor to host you and your guests, in the near future in our beautiful property and timeless city.Kindest Regards.Sur Hotels Mangement

10/10 – Uitstekend

younes

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best hotel in Istanbul, 5min from grand bazaar, 5 min from Eminönü. beautiful park closeby. Very clean good service.
2 nachten verbleven in oktober 2023
Reactie van Sura Hotels Management op 5 nov 2023
Hello Dear YounesFirst and foremost, we would like to thank you on behalf of the ladies and gentlemen of Sura Hagia Sophia and express our happiness for your kind rating.We will be more than, only, being happy if you gıve us the honor to host you and your guests, in the near future in our beautiful property and timeless city.Kindest Regards.Sur Hotels Mangement

8/10 – Goed

Dounia

Reactie van Sura Hotels Management op 20 feb 2023
Dear Dounia,First and foremost, we would like to thank you on behalf of the ladies and gentlemen of Sura Hagia Sophia and state our happiness for your kind interest shown.We value all your feedbacks as they guide us, motivate and give us the opportunity to improve our service quality. We are delighted to hear that you enjoyed your stay with us and we would like to thank you for taking your time to share your experience regarding our service and the team. We will make sure to share your valuable feedbacks with our team. Our team always exceeds our guests expectations as well as They all are dedicated colleagues and they care for the personalized service. We are proud to have such a talented team. We are very sorry for the inconvenience that you had during your visit. We had our meetings with the related department heads and will make sure your feedbacks are considered.Please give us the second chance to welcome you and your guests in near future to our beautiful property and timeless city.Kindest Regards,Hotel Management

10/10 – Uitstekend

Rosemarie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect for traveling with kids to Istanbul
3 nachten verbleven in augustus 2022
Reactie van Sura Hotels Management op 23 aug 2022
Dear Rosemarie, Thank you very much for choosing Sura Hagia Sophia Hotel. I am very happy to see that you enjoyed your stay with us.We are looking forward to welcoming you back soon. Kind regards, Sura Hotels Management

10/10 – Uitstekend

Salih

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2022
Reactie van Hotel Management op 2 dec 2022
Dear Salih,First and foremost, we Sura Hagia Sophia would like to thank you on behalf of the ladies and gentlemen of Sura Hagia Sophia and state our happiness for your kind interest shown.We are very pleased to hear that you enjoyed your stay with us and we would like to thank you for taking your time to share your kind experience regarding our beautiful property.We will be more than happy if we will be honored with the opportunity of welcoming you and your guests in near future to our beautiful property and timeless city.Kindest Regards,Hotel Management

8/10 – Goed

Henriette Jolande Van der, Zwolle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
hoog serviceniveau, vriendelijk personeel, kennis van de Engelse taal van het personeel kan nog wat beter, fijne hamam, fijn zwembad en super ontbijtbuffet.
5 nachten verbleven in mei 2022
Reactie van Hotel Management op 21 dec 2022
Dear Henriette,First and foremost, we would like to thank you on behalf of the ladies and gentlemen of Sura Hagia Sophia and state our happiness for your kind interest shown. We value all your feedbacks as they guide us, motivate and assist us to improve our service quality. Your kind comments have already been shared with our department heads to take the necessary actions accordingly.We will be more than happy if we will be honored with the opportunity of welcoming you and your guests in near future to our beautiful property and timeless city.Kindest Regards,

10/10 – Uitstekend

Hajar

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Top service, mooie locatie en schone kamers
4 nachten verbleven in december 2021
Reactie van Hotel Management op 23 dec 2022
Dear Hajar,We are delighted to hear that you had a fabulous stay with us. We are very pleased to hear that it was an exceptional and memorable stay for you. Thank you very much for sharing your wonderful comments with us.Looking forward to welcoming you back again at the beautiful Sura Hagia Sophia in near future.Kindest Regards,

8/10 – Goed

Kubra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2021
Reactie van Sura Hotels Management op 6 sep 2021
Dear Kubra, First of all we would like to thank you for choosing Sura Hagia Sophia Hotel for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that you have enjoyed our services during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Sura Hagia Sophia Hotel in the nearest future. Best Regards

10/10 – Uitstekend

Zavida

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely hotel. Friendly and very helpful staff.Location was perfect . Close to all major attractions.Nice restaurants around. Will definitely come back
3 nachten verbleven in april 2024

10/10 – Uitstekend

Prathamesh Chandrashekhar

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome property very close to major attractions , Tram and dining options !
3 nachten verbleven in april 2024

10/10 – Uitstekend

Marilyn, West Vancouver

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The shower floor was very slippery.
2 nachten verbleven in april 2024

10/10 – Uitstekend

spiros

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best location of the city.
4 nachten verbleven in april 2024

6/10 – Redelijk

Bill

2 nachten verbleven in april 2024

8/10 – Goed

Svenja

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

10/10 – Uitstekend

Abdul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic location, easy walking distance from blue mosque and Hagia Sophia. Very modern hotel and good size rooms. Ideal for families. Hotel has a court yard, spa and small swimming pool. Breakfast selection not great but ok
6 nachten verbleven in april 2024
Reactie van Sura Hotels Management op 25 apr 2024
Dear AbdulThank you for taking the time to share your thoughts on your recent stay at Sura Hotels. Thank you very much for your positive review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Thank you for your nice comment on the beauty of our property. What you said about the breakfast will be considered.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

10/10 – Uitstekend

Kashif

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent place to stay for families with small children
4 nachten verbleven in april 2024
Reactie van Sura Hotels Management op 16 apr 2024
Dear KashifThank you for your feedback about your stay at our hotel. Sura Hotels. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

10/10 – Uitstekend

Muhammed

Reisde met familie
Positief: Voorzieningen
Very nice location. Highly recommend.
5 nachten verbleven in april 2024
Reactie van Sura Hotels Management op 16 apr 2024
Dear MuhammedThank you for your feedback about your stay at our hotel. Sura Hotels. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

10/10 – Uitstekend

Tanya

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a very spacious family room which and were able to check in early as we arrived very early that morning. The facilities were very clean and tasteful and a welcome escape from the crowded streets outside. We enjoyed our stay.
3 nachten verbleven in april 2024
Reactie van Sura Hotels Management op 16 apr 2024
Dear TanyaThank you for your feedback about your stay at our hotel. Sura Hotels. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.Thank you for your nice comments on the room and the staff and the cleanliness. You know this area is an ancient area and so the streets are narrow. and the area is noisy becuz it is alive. We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

10/10 – Uitstekend

Shelly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had the privilege of staying at the Sura Hagia Sophia Hotel in Istanbul, and it was an unforgettable experience! The hotel's location was perfect, with breathtaking views of the Hagia Sophia and the Blue Mosque. The staff were warm and welcoming, going above and beyond to ensure my stay was comfortable. The room was spacious and well-appointed, with a comfortable bed and modern amenities. Highly recommend Sura Hagia Sophia Hotel to anyone looking for an unforgettable stay in Istanbul 🇹🇷♥️
Reactie van Sura Hotels Management op 25 apr 2024
Dear ShellyThank you for taking the time to share your thoughts on your recent stay at Sura Hotels. Thank you very much for your positive review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Thank you for your really nice comments on our rooms and the facilities.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

8/10 – Goed

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location to see the main sights. Used the gym.and Haman. Nice rooms. Good 4 star hotel.
4 nachten verbleven in april 2024
Reactie van Sura Hotels Management op 10 apr 2024
Dear JohnWe are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Your positive views about the Gym and Hamam and the Rooms make our hearts warm. Thank you for sharing your beautiful view. But what has been not very pleasant that you give us 4 stars ınstead of 5. If you inform us, you will help a lot. We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

4/10 – Matig

Tara

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
I am 5”3 and when I show I kept hitting my arm on the ceiling. My boyfriend is 6”1 and he couldn’t even get in and out of the shower without bending over. We tried to ask to change rooms and they said there was nothing available. But I can see rooms available to book last min online. Definitely doesn’t feel like a 5 star hotel.
3 nachten verbleven in maart 2024
Reactie van Sura Hotels Management op 3 apr 2024
Dear TaraThank you for taking the time to share your thoughts on your recent stay at Sura Hagia Sophia Hotel. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with luxury and quality service at all times. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.Thank you for your feedback about your room. Your comments are very valuable to us as they help us in our continuous improvement efforts to provide the best possible experience for our guests. Our aim is to make every stay as pleasant and memorable as possible by blending the charm and history of Istanbul with modern comfort and convenience. We look forward to welcoming you back in the future, perhaps to try one of our larger rooms for a different experience as you continue to explore the charming streets of this timeless city.Sincerely yours,Sura Hotels.

6/10 – Redelijk

Ibrahim

Reisde met familie
Sehr gute Lage!
6 nachten verbleven in maart 2024
Reactie van Sura Hotels Management op 22 mrt 2024
Dear IbrahimThank you for your feedback about your stay at our hotel. Sura Hotels. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

10/10 – Uitstekend

faryaal

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is very nice and upscale, staff are lovely and the shisha onsite was very nice. Surrounding area for food and other amenities is extortion, they will always try to persuade you to sit and eat etc but I would advice to walk further out to find cheaper places to eat. Walking distance to tram, very easy to use with railkart card (1 card can be used between a few people), walking distances to mosques and other attractions or 1/2 stops away from the centre; 1/2 stops either side of the sultanahmet tram stop is cheaper than the area where the hotel is. Bathroom within the room could do with updating, not exactly 5*. Bed was extremely comfy, a lot of extra pillows and can request different types, rooms were cleaned everyday with fresh water bottle supplied. Bring a fire stick for the TV! HDMI slots available to watch your own stuff etc. overall, lovely hotel in a very busy location with plenty to do and see around you within walking distance
4 nachten verbleven in februari 2024
Reactie van Sura Hotels Management op 20 mrt 2024
Dear FaryaalThank you for your feedback about your stay at our hotel. Sura Hotels. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. All your views are considered and thank you for your detailed information.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

8/10 – Goed

Valerie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So close to Ayasofia.
3 nachten verbleven in februari 2024
Reactie van Sura Hotels Management op 7 mrt 2024
Dear ValerieThank you for taking the time to share your thoughts on your recent stay at Sura Hotels. Thank you very much for your positive review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Istanbul's rich history spanning 8500 years is indeed reflected in its remarkable landmarks and it is a privilege for Sura Hotels to be located in the heart of a city of such historical significance.It is invaluable to us as it helps us in our continuous improvement efforts to provide the best possible experience for our guests. Our aim is to blend the charm and history of Istanbul with modern comfort and convenience, ensuring that every stay is as enjoyable and memorable as possible. We look forward to welcoming you back in the future to continue exploring the charming streets of this timeless city.Sincerely yours,Sura Hotels.

10/10 – Uitstekend

Mohammed Ajmal

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing service and fantastic view of blue mosque from the room.
5 nachten verbleven in februari 2024
Reactie van Sura Hotels Management op 6 mrt 2024
Dear MohammedThank you for taking the time to share your thoughts on your recent stay at Sura Hotels. Thank you very much for your positive review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Istanbul's rich history spanning 8500 years is indeed reflected in its remarkable landmarks and it is a privilege for Sura Hotels to be located in the heart of a city of such historical significance.It is invaluable to us as it helps us in our continuous improvement efforts to provide the best possible experience for our guests. Our aim is to blend the charm and history of Istanbul with modern comfort and convenience, ensuring that every stay is as enjoyable and memorable as possible. We look forward to welcoming you back in the future to continue exploring the charming streets of this timeless city.Sincerely yours,Sura Hotels.

10/10 – Uitstekend

ANIS

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice hotel and staff friendly
3 nachten verbleven in februari 2024
Reactie van Sura Hotels Management op 5 mrt 2024
Dear AnisThank you for your feedback about your stay at our hotel. Sura Hotels. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

8/10 – Goed

Mauro

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bathroom needs a major renovation. It is old and look dirty. The rest is good. Really good breakfast.
3 nachten verbleven in februari 2024
Reactie van Sura Hotels Management op 3 mrt 2024
Dear MauroThank you for taking the time to share your thoughts on your recent stay at Sura Hotels. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times.Thank you for your feedback regarding the cleanliness of the bathroom. We attach great importance to cleanliness and hygiene in our hotel, which is located in the heart of the city with a cultural history of 8500 years, which has hosted three great civilizations and many different cultures. Deep cleaning is carried out regularly in our hotel. We take care to ensure that the cleaning standards of our hotel are of the highest quality and we strive to ensure the comfort of our guests by making continuous improvements.Thank you for your beautiful comment on the breakfast.We look forward to welcoming you again and to offer you the comfort and hospitality of Sura hotels We look forward to welcoming you again and giving you another opportunity to fully experience the comfort, hospitality and quality of Sura Hotel. Rest assured that we will do our best to help you explore the historical texture of Istanbul and the luxurious services offered by our hotel in a more comfortable way.Sincerely yours,Sura Hotels.

10/10 – Uitstekend

Mohammad, Millburn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location.
2 nachten verbleven in februari 2024
Reactie van Sura Hotels Management op 28 feb 2024
Dear MohammadThank you for taking the time to share your thoughts on your recent stay at Sura Hagia Sophia Hotel. Thank you very much for your positive review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Istanbul's rich history spanning 8500 years is indeed reflected in its remarkable landmarks and it is a privilege for Sura Hotels to be located in the heart of a city of such historical significance.It is invaluable to us as it helps us in our continuous improvement efforts to provide the best possible experience for our guests. Our aim is to blend the charm and history of Istanbul with modern comfort and convenience, ensuring that every stay is as enjoyable and memorable as possible. We look forward to welcoming you back in the future to continue exploring the charming streets of this timeless city.Sincerely yours,Sura Hotels.

8/10 – Goed

Shabbir

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was nice it was my second time in 4 months, staff were polite and well presented,hotel was clean in a good location,I was very pleased with there service would recommend.
14 nachten verbleven in februari 2024
Reactie van surahotels management op 25 feb 2024
Dear ShabbirThank you for taking the time to share your thoughts on your recent stay at Sura Hagia Sophia Hotel. Thank you very much for your positive review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Istanbul's rich history spanning 8500 years is indeed reflected in its remarkable landmarks and it is a privilege for Sura Hotels to be located in the heart of a city of such historical significance.We are happy that you had an experience that exceeded your expectations during your stay at our hotel. we always take care to offer the best for our guests. We attach great importance to cleanliness and hygiene in our hotel. As you mentioned with your kind comment, our staff are polıte and caring because our aim is to prove the warmth of Turkish hospitality which is well-known. With your positive comments you made us feel self-satisfied. It is invaluable to us as it helps us in our continuous improvement efforts to provide the best possible experience for our guests. Our aim is to blend the charm and history of Istanbul with modern comfort and convenience, ensuring that every stay is as enjoyable and memorable as possible. We look forward to welcoming you back in the future to continue exploring the charming streets of this timeless city.Sincerely yours,Sura Hotels.

10/10 – Uitstekend

Shahid

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location is excellent.
2 nachten verbleven in februari 2024
Reactie van Sura Hotels Management op 28 feb 2024
Dear ShahidThank you for taking the time to share your thoughts on your recent stay at Sura Hagia Sophia Hotel. Thank you very much for your positive review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Istanbul's rich history spanning 8500 years is indeed reflected in its remarkable landmarks and it is a privilege for Sura Hotels to be located in the heart of a city of such historical significance.It is invaluable to us as it helps us in our continuous improvement efforts to provide the best possible experience for our guests. Our aim is to blend the charm and history of Istanbul with modern comfort and convenience, ensuring that every stay is as enjoyable and memorable as possible. We look forward to welcoming you back in the future to continue exploring the charming streets of this timeless city.Sincerely yours,Sura Hotels.

8/10 – Goed

Danishta

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Near to the Blue Mosque and Hagia Sofia Mosque. Good Breakfast options. Friendly staff.
4 nachten verbleven in februari 2024
Reactie van Sura Hotels Management op 28 feb 2024
Dear DanishtaThank you for taking the time to share your thoughts on your recent stay at Sura Hagia Sophia Hotel. Thank you very much for your positive review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Istanbul's rich history spanning 8500 years is indeed reflected in its remarkable landmarks and it is a privilege for Sura Hotels to be located in the heart of a city of such historical significance.Thank you, dear Danishta, for your kind comments on the breakfast and our professional staff. It is really encouraging to us.It is invaluable to us as it helps us in our continuous improvement efforts to provide the best possible experience for our guests. Our aim is to blend the charm and history of Istanbul with modern comfort and convenience, ensuring that every stay is as enjoyable and memorable as possible. We look forward to welcoming you back in the future to continue exploring the charming streets of this timeless city.Sincerely yours,Sura Hotels.

2/10 – Ontzettend slecht

Hasma

Staff have very bad customer service
9 nachten verbleven in februari 2024
Reactie van Sura Hotels Management op 28 feb 2024
Dear HasmaThank you for taking the time to share your thoughts on your recent stay at Sura Hagia Sophia Hotel. We are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times. Located in the heart of Istanbul, a city with 8500 years of history that has been home to three great civilizations, our aim is to provide not only comfort and luxury, but also an experience that reflects the rich cultural heritage of this fascinating city.Thank you for sharing your feedback regarding your stay at Sura Hagia Sophia Hotel. We apologize for the aspects of your visit that fell below our 5-star standards, particularly with regard to staff service. Your experience is not indicative of the high quality we strive to deliver.We hope to have the opportunity to welcome you again and offer you a stay that truly reflects the excellency of Sura Hagia Sophia Hotel.Sincerely yours,Sura Hotels.

8/10 – Goed

Janine

1 nacht verbleven in februari 2024
Reactie van Sura Hotels Management op 20 mrt 2024
Dear JanineThank you for your feedback about your stay at our hotel. Sura Hotels. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

10/10 – Uitstekend

Imran

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would return to this hotel again Fantastic spa facilities Amazing staff at the spa facilities
4 nachten verbleven in februari 2024
Reactie van Sura Hotels Management op 28 feb 2024
Dear ImranThank you for your feedback about your stay at our hotel. Sura Hagia Sophia Hotel. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.Thank you so much for the compassionate comment on the professional Spa staff.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

8/10 – Goed

Umran

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen
Excellent service helpful staff and good/walking distance location to the main attractions in sultanahmed area
4 nachten verbleven in februari 2024
Reactie van Sura Hotels Management op 28 feb 2024
Dear UmranThank you for taking the time to share your thoughts on your recent stay at Sura Hagia Sophia Hotel. Thank you very much for your positive review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Istanbul's rich history spanning 8500 years is indeed reflected in its remarkable landmarks and it is a privilege for Sura Hotels to be located in the heart of a city of such historical significance.Your views about our professional staff make us feel encouraged to serve better. Thank you to appreciate us.It is invaluable to us as it helps us in our continuous improvement efforts to provide the best possible experience for our guests. Our aim is to blend the charm and history of Istanbul with modern comfort and convenience, ensuring that every stay is as enjoyable and memorable as possible. We look forward to welcoming you back in the future to continue exploring the charming streets of this timeless city.Sincerely yours,Sura Hotels.

10/10 – Uitstekend

ALEJANDRO

Reisde met familie
Positief: Personeel en service, voorzieningen
Muchas gracias
4 nachten verbleven in februari 2024
Reactie van Sura Hotels Management op 20 mrt 2024
Dear AlejandroThank you for your feedback about your stay at our hotel. Sura Hotels. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

8/10 – Goed

Marya

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in februari 2024
Reactie van Sura Hotels Management op 28 feb 2024
Dear MaryaThank you for your feedback about your stay at our hotel. Sura Hagia Sophia Hotel. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

6/10 – Redelijk

Tarak

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
La pompe a chaleur ou si vous voulez le système de climatisation extérieur nous a empêché de dormir !! Honteux pour un hotel 5 étoiles. Photos et video a l'appui...
5 nachten verbleven in januari 2024
Reactie van Sura Hotels Management op 28 feb 2024
Dear TarakThank you for taking the time to share your thoughts on your recent stay at Sura Hagia Sophia Hotel. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with luxury and quality service at all times.Thank you for your feedback regarding the noises coming from outside at night. Your comments are very valuable as they help us in our continuous improvement efforts to provide the best possible experience for our guests. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations. With 8500 years of rich history, Istanbul, like other major cities of the world, is a living city where life is in a state of flux. The location of our hotel, in the heart of Istanbul, also brings this situation you are experiencing.You can be sure that we will solve this problem with our teammates so that you will have a less noise-affected accommodation experience on your next visit. We would be honored to welcome you once again with the famous hospitality spirit of Istanbul.Best regards,Sura Hotels.

6/10 – Redelijk

Arun

Positief: Netheid, personeel en service
Small rooms. The room had a beam almost towards the center. The hotel is in a good area. I liked everything but the hotel room.
2 nachten verbleven in december 2023
Reactie van Sura Hotels Management op 28 feb 2024
Dear ArunThank you for taking the time to share your thoughts on your recent stay at Sura Hagia Sophia Hotel. Thank you very much for your positive review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Istanbul's rich history spanning 8500 years is indeed reflected in its remarkable landmarks and it is a privilege for Sura Hotels to be located in the heart of a city of such historical significance.Thank you for your view about the room. We have bigger rooms, and please give us the chance to prove our excellency of service, dear Arun.It is invaluable to us as it helps us in our continuous improvement efforts to provide the best possible experience for our guests. Our aim is to blend the charm and history of Istanbul with modern comfort and convenience, ensuring that every stay is as enjoyable and memorable as possible. We look forward to welcoming you back in the future to continue exploring the charming streets of this timeless city.Sincerely yours,Sura Hotels.

10/10 – Uitstekend

suelja

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
best
3 nachten verbleven in januari 2024
Reactie van Sura Hotels Management op 28 feb 2024
Dear SueljaThank you for your feedback about your stay at our hotel. Sura Hagia Sophia Hotel. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

10/10 – Uitstekend

MUNIR

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
NICE HOTEL,NEAR PLACES TO SEE,PLENTY OF RESTAURANTS & SHOPS NEXT TO THE HOTEL. HIGHLY RECOMMENDED
7 nachten verbleven in januari 2024
Reactie van Sura Hotels Management op 28 feb 2024
Dear MunirThank you for taking the time to share your thoughts on your recent stay at Sura Hagia Sophia Hotel. Thank you very much for your positive review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Istanbul's rich history spanning 8500 years is indeed reflected in its remarkable landmarks and it is a privilege for Sura Hotels to be located in the heart of a city of such historical significance.It is invaluable to us as it helps us in our continuous improvement efforts to provide the best possible experience for our guests. Our aim is to blend the charm and history of Istanbul with modern comfort and convenience, ensuring that every stay is as enjoyable and memorable as possible. We look forward to welcoming you back in the future to continue exploring the charming streets of this timeless city.Sincerely yours,Sura Hotels.

10/10 – Uitstekend

Shelley, Sturgeon County

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent breakfast included. We had a nice chat with Daminda. He was particularly helpful and full of information, in additional to an all around nice guy!! Thanks Daminda!!
1 nacht verbleven in januari 2024
Reactie van Sura Hotels Management op 28 feb 2024
Dear ShelleyThank you for taking the time to share your thoughts on your recent stay at Sura Hagia Sophia Hotel. We are happy that you had an enjoyable experience during your stay at our hotel. At Sura Hotel, we always take care to offer the best for our guests.Thank you very much for your comment about our breakfast. We attach importance to quality and variety in breakfast. Our aim is to harmoniously blend the warmth of Turkish hospitality with the distinct charm of this 8500 year old city, offering a resonating experience to guests from around the world.Your beautiful comment about Mr Dominda will be conveyed to him. You are kindly encouraging to our staff. Thank you.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

8/10 – Goed

Al

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property except most rooms have pillars in them that really reduce the space in the room. Staff is very helpful and nice though. Very close to Hagia Sophia and the Blue Mosque.
3 nachten verbleven in januari 2024
Reactie van Sura Hotels Management op 28 feb 2024
Dear AlThank you for taking the time to share your thoughts on your recent stay at Sura Hagia Sophia Hotel. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with luxury and quality service at all times. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.We appraciate your kind comment about our professional staff. We are happy that we could cause happiness for you.Thank you for your feedback about your room. Your comments are very valuable to us as they help us in our continuous improvement efforts to provide the best possible experience for our guests. Our aim is to make every stay as pleasant and memorable as possible by blending the charm and history of Istanbul with modern comfort and convenience. We look forward to welcoming you back in the future, perhaps to try one of our larger rooms for a different experience as you continue to explore the charming streets of this timeless city.Sincerely yours,Sura Hotels.

10/10 – Uitstekend

atiff

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Selma (lady with flower) made my stay very special, there was a minor issue with room which she decided to go out of her way to make things wonderful, very helpful excellent service, brilliant location, very professional staff, thank you
1 nacht verbleven in januari 2024
Reactie van Sura Hotels Management op 28 feb 2024
Dear AtiffThank you for taking the time to share your thoughts on your recent stay at Sura Hagia Sophia Hotel. Thank you very much for your positive review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Istanbul's rich history spanning 8500 years is indeed reflected in its remarkable landmarks and it is a privilege for Sura Hotels to be located in the heart of a city of such historical significance.Thanks a lot for your fantastic views about our staff and our service. It is invaluable to us as it helps us in our continuous improvement efforts to provide the best possible experience for our guests. Our aim is to blend the charm and history of Istanbul with modern comfort and convenience, ensuring that every stay is as enjoyable and memorable as possible. We look forward to welcoming you back in the future to continue exploring the charming streets of this timeless city.Sincerely yours,Sura Hotels.

10/10 – Uitstekend

Mohammad Al Yusuf

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful place to stay in Istanbul and very close to Hagia Sophia and blue mosque. Highly professional and very friendly staffs. Highly recommended for couples.
6 nachten verbleven in januari 2024
Reactie van Sura Hotels Management op 28 feb 2024
Dear MohammadThank you for taking the time to share your thoughts on your recent stay at Sura Hagia Sophia Hotel. Thank you very much for your positive review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Istanbul's rich history spanning 8500 years is indeed reflected in its remarkable landmarks and it is a privilege for Sura Hotels to be located in the heart of a city of such historical significance.It is invaluable to us as it helps us in our continuous improvement efforts to provide the best possible experience for our guests. Our aim is to blend the charm and history of Istanbul with modern comfort and convenience, ensuring that every stay is as enjoyable and memorable as possible. We look forward to welcoming you back in the future by the help of our professional staff to continue exploring the charming streets of this timeless city.Sincerely yours,Sura Hotels.