Voorkant accommodatie - avond/nacht
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Beoordelingen van Surmeli Istanbul Hotel

5 out of 5
Surmeli Istanbul Hotel
Prof. Dr. Bulent Tarcan Sokak No:3, Gayrettepe, Istanbul, Istanbul

Beoordelingen

6,4
Gastenscore: 10 - Uitstekend. 115 van 580 beoordelingen" "
Gastenscore: 8 - Goed. 159 van 580 beoordelingen" "
Gastenscore: 6 - Redelijk. 115 van 580 beoordelingen" "
Gastenscore: 4 - Matig. 77 van 580 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 114 van 580 beoordelingen" "

6,6/10

Netheid

6,6/10

Personeel en service

5,4/10

Voorzieningen

6,2/10

Staat van de accommodatie en faciliteiten

6,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Gamze

2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Ferhat

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2022
Reactie van özlem op 1 aug 2022
Thank you very much for sharing! It is a great pleasure to read that you were happy with your decision and you enjoyed your stay. We look forward to welcoming you back in the nearest future...

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in juli 2019

10/10 – Uitstekend

Ali

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Comfort kamer

2/10 – Ontzettend slecht

Burak

1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Öznur

Negatief: Personeel en service
1 nacht verbleven in januari 2024

8/10 – Goed

Kerem

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
çok ilgililerdi personeller her konuda yardımcı oldular. konum olarak çok. Fakat, oda duvarları çok ince ondan dolayı çok ses geçiriyor ve oda soğuk oluyor ve otelde hiç çift kişilik yatak olamaması çok saçma.
2 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Selahattin

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023

10/10 – Uitstekend

Mehmet

1 nacht verbleven in november 2023

8/10 – Goed

OSMAN

1 nacht verbleven in november 2023

10/10 – Uitstekend

Sami

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

4/10 – Matig

Recep

2 nachten verbleven in oktober 2023

4/10 – Matig

EMRAH

2 nachten verbleven in september 2023

10/10 – Uitstekend

Naz

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

8/10 – Goed

Ronni schack

Positief: Netheid, personeel en service
3 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Ismail Onur

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Ayse

2 nachten verbleven in augustus 2023

10/10 – Uitstekend

cem

1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Azeez

7 nachten verbleven in juni 2023
Reactie van ÖZLEM op 21 jun 2023
Değerli Misafirimiz,Konaklamanız için Sürmeli Hotel İstanbul’u tercih ettiğiniz ve vakit ayırıp değerli görüşlerinizi bizimle paylaştığınız için çok teşekkür ederiz. Misafirlerimizden gelen olumlu ve olumsuz bildirimler kendimizi geliştirme ve iyileştirme adına bizim için çok önemli olup, titizlikle değerlendirilmektedir.

10/10 – Uitstekend

Maurizio

Da non tornarci
2 nachten verbleven in juni 2023
Reactie van ÖZLEM op 21 jun 2023
Dear Maurızıo;Thank you very much for sharing! It is a great pleasure to read that you were happy with your decision and you enjoyed your stay.We look forward to welcoming you back in the nearest future...Best regards,

6/10 – Redelijk

Vitali Vittor

Positief: Netheid, personeel en service
Sarebbe un 4 stelle non 5.
4 nachten verbleven in mei 2023
Reactie van ÖZLEM op 21 jun 2023
Dear Vittor;Thank you very much for sharing this post regarding your stay. I'm happy to read that you enjoyed your time with us. I regret to learn about your discomfort. Our guests are our biggest asset at Surmeli. I am not sure if your travel plans will bring you back to Istanbul in the future, I would love to recuperate your trust in Surmeli İstanbulBest regards,

6/10 – Redelijk

Zeki

1 nacht verbleven in mei 2023
Reactie van ÖZLEM op 21 jun 2023
Sayın Zekı Bey…,Öncelikle Sürmeli Hotel İstanbul’u tercih ettiğinizden dolayı teşekkür ederiz.Misafirlerimizden gelen olumlu ve olumsuz bildirimler kendimizi geliştirme ve iyileştirme adına bizim için çok önemli olup, titizlikle değerlendirilmektedir.Kahvaltı çeşidi ve otelin mimarisini beğenmediniz için üzgünüz.En yakın zamanda sizi tekrar aramızda görmek dileğiyle.Saygılarımızla,

8/10 – Goed

Mustafa

1 nacht verbleven in april 2023
Reactie van ÖZLEM op 21 jun 2023
Değerli Misafirimiz;Puanlamanız için teşekkür ederiz.Genel olarak memnuniyetiniz bizleride mutlu etmiştir.Sizi en kısa zamanda tekrar ağırlamak dileklerimizle.Teşekkürler.Saygılarımızla

10/10 – Uitstekend

Senol

4 nachten verbleven in april 2023
Reactie van özlem op 10 apr 2023
Değerli Misafirimiz;Puanlamanız için teşekkür ederiz.Genel olarak memnuniyetiniz bizleride mutlu etmiştir.Sizi en kısa zamanda tekrar ağırlamak dileklerimizle.Teşekkürler.

10/10 – Uitstekend

Kaan

1 nacht verbleven in maart 2023
Reactie van özlem op 21 mrt 2023
Değerli Misafirimiz;Puanlamanız için teşekkür ederiz.Genel olarak memnuniyetiniz bizleride mutlu etmiştir.Sizi en kısa zamanda tekrar ağırlamak dileklerimizle.Teşekkürler.

4/10 – Matig

Bahareh

6/10 – Redelijk

Ali

Zakenreiziger
Positief: Personeel en service
Negatief: Comfort kamer
Déçu pour un hôtel 5 etoiles
Standing des chambres très moyen. Sdb qui a très mal vieilli et pas très hygiénique. Le personnel est sympa et serviable. Hôtel relativement bien situé, proche du metro, de restaurants.
3 nachten verbleven in december 2022
Reactie van ÖZLEM op 17 dec 2022
Cher invitéTout d'abord, nous tenons à vous remercier d'avoir choisi le Sürmeli Hotel Istanbul.Les notifications positives et négatives de nos clients sont très importantes pour nous en termes d'amélioration et d'amélioration et sont évaluées méticuleusement.

6/10 – Redelijk

fabrizio

Zakenreiziger
Positief: Personeel en service, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2022
Reactie van ÖZLEM op 6 dec 2022
Dear Valuable Guest;Thank you for sharing your feedback. Your feedback is very valuable to us. We will do our best to fix it.

8/10 – Goed

ibrahim yalcin

1 nacht verbleven in november 2022
Reactie van ÖZLEM op 29 nov 2022
Değerli Misafirimiz;Puanlamanız için teşekkür ederiz.Genel olarak memnuniyetiniz bizleride mutlu etmiştir.Sizi en kısa zamanda tekrar ağırlamak dileklerimizle.Teşekkürler.

6/10 – Redelijk

Bahattin

3 nachten verbleven in november 2022
Reactie van ÖZLEM op 6 dec 2022
Değerli misafırımız;Öncelikle Sürmeli Hotel İstanbul’u tercih ettiğinizden dolayı teşekkür ederiz.Misafirlerimizden gelen olumlu ve olumsuz bildirimler kendimizi geliştirme ve iyileştirme adına bizim için çok önemli olup, titizlikle değerlendirilmektedir.En yakın zamanda sizleri yeniden aramızdas görmekten mutluluk duyarız.

6/10 – Redelijk

Yakup

4 nachten verbleven in november 2022

8/10 – Goed

Fatih

Schönes Hotel, zentral gelegen,nettes Personal.Würde wieder kommen.
Reactie van özlem op 7 nov 2022
Dear Fatıh;Thank you very much for sharing! It is a great pleasure to read that you were happy with your decision and you enjoyed your stay.We look forward to welcoming you back in the nearest future...

2/10 – Ontzettend slecht

Feride

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Die Einrichtung ist in die Jahre gekommen und im Bad hat es ständig von oben in die Badewanne getropft wenn jemand oben geduscht hat und die Zimmer Karte gingen nicht müsste ständig aktualisiert werden. Handtücher waren sehr alt und gelblich für die Sterne die das Hotel hat war alles schlecht als andere. Und Wellness Bereich ist der absolute Katastrophe konnte nicht ein mal benutzen weil alles kalt und keine Personal da war schade.
Reactie van öZLEM op 29 nov 2022
Dear Guest;Thank you for your evaluation.We are sorry to learn about your dissatisfaction. We would like to learn the details about your experience. You can reach us at any time through our communication channels. We hope to welcome you again..Thank you.

4/10 – Matig

Abdirahman

Zakenreiziger
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
3 to 4 star overall for me.
9 nachten verbleven in oktober 2022
Reactie van özlem op 19 okt 2022
Dear Valuable Guest;Thank you for sharing your feedback. Your feedback is very valuable to us. We will do our best to fix it.

10/10 – Uitstekend

Radwan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2022
Reactie van özlem op 19 okt 2022
Thank you very much for sharing! It is a great pleasure to read that you were happy with your decision and you enjoyed your stay.We look forward to welcoming you back in the nearest future...

10/10 – Uitstekend

Basima

4 nachten verbleven in oktober 2022
Reactie van özlem op 19 okt 2022
Thank you very much for sharing! It is a great pleasure to read that you were happy with your decision and you enjoyed your stay.We look forward to welcoming you back in the nearest future...

8/10 – Goed

Munir

1 nacht verbleven in oktober 2022
Reactie van Özlem op 10 okt 2022
Dear Munir;;Thank you for sharing your feedback. Your feedback is very valuable to us. We will do our best to fix

10/10 – Uitstekend

DONG HYUN

1 nacht verbleven in oktober 2022
Reactie van özlem op 4 okt 2022
Thank you very much for sharing! It is a great pleasure to read that you were happy with your decision and you enjoyed your stay.We look forward to welcoming you back in the nearest future...

2/10 – Ontzettend slecht

Alina

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2022

2/10 – Ontzettend slecht

Mineh

Reisde met een groep, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in september 2022
Reactie van özlem op 21 sep 2022
Dear Mineh;We are truly sorry to hear that your Surmeli Istanbul experience was not satisfactory. Our guests are our biggest asset at Surmeli.We will do our best to prevent it from happening again.Thanks

8/10 – Goed

Youssef

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
14 nachten verbleven in september 2022
Reactie van özlem op 21 sep 2022
Dear Youssef;Thank you for sharing your feedback. Your feedback is very valuable to us. We will do our best to fix it.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
1 nacht verbleven in september 2022
Reactie van özlem op 19 sep 2022
Thank you very much for sharing! It is a great pleasure to read that you were happy with your decision and you enjoyed your stay.We look forward to welcoming you back in the nearest future...

2/10 – Ontzettend slecht

Sulaiman

1 nacht verbleven in september 2022
Reactie van özlem op 19 sep 2022
Dear Sulaıman;Thank you for sharing your feedback. Your feedback is very valuable to us. We will do our best to fix it.

10/10 – Uitstekend

Mehmet

1 nacht verbleven in september 2022
Reactie van özlem op 12 sep 2022
Merhaba Mehmet Bey;Değerlendirmeniz için çok teşekkür ederiz.Konaklamanızdan memnun kalmış oldugunuz görmek bizleri de mutlu etti.Hizmetlerimizi geliştirmek için çalışmaya devam edeceğiz.Sevgiler..

6/10 – Redelijk

Aisha

Your Three Star hotel with 1 star breakfast buffet
This is a budget three star hotel at best. The breakfast honestly is dismal...I think we paid 15 euros each but such few options. I would be interested to hear what others make of their breakfast buffet. The worse i have experienced in any hotel i have stayed.
5 nachten verbleven in augustus 2022
Reactie van özlem op 10 sep 2022
Dear Aisha;Thank you for sharing your feedback. Your feedback is very valuable to us. We will do our best to fix it.

2/10 – Ontzettend slecht

Hamid

6 nachten verbleven in augustus 2022
Reactie van özlem op 10 sep 2022
Dear Hamıd;Thank you for sharing your feedback. Your feedback is very valuable to us. We will do our best to fix it.

2/10 – Ontzettend slecht

Ibrahim

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Schlecht alt stinkt
2 nachten verbleven in augustus 2022
Reactie van özlem op 10 sep 2022
Dear İbrahim;Thank you for sharing your feedback. Your feedback is very valuable to us. We will do our best to fix it.

2/10 – Ontzettend slecht

Sena

1 nacht verbleven in juli 2022
Reactie van özlem op 10 sep 2022
Dear Sena;Thank you for sharing your feedback. Your feedback is very valuable to us. We will do our best to fix it.

2/10 – Ontzettend slecht

Besir

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in augustus 2022
Reactie van özlem op 13 aug 2022
Dear Besir; Thank you for sharing your feedback. Your feedback is very valuable to us. We will do our best to fix it.