Een binnenzwembad, een seizoensgebonden buitenzwembad

Beoordelingen van Swissotel The Bosphorus Istanbul

5 out of 5
Swissotel The Bosphorus Istanbul
Visnezade Mah. Acisu Sok. NO. 19, Macka Besiktas, Istanbul, Istanbul

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 734 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 174 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 50 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 24 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 20 van 1002 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

gustaaf

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2023
Reactie van Guest Services op 20 jan 2024
Dear Gustaaf ,We very much appreciate your comments regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards

10/10 – Uitstekend

Lennart

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prima service, personeel zeer vriendelijk en behulpzaam, misschien soms iets te maar dat is de cultuur denk ik.
3 nachten verbleven in januari 2023
Reactie van Guest Services op 22 feb 2023
Dear Mr. Lennart ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,Zeynep Tarlan Guest Service Manager

10/10 – Uitstekend

Erik

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in mei 2022
Reactie van Guest Services op 1 jun 2022
Dear Erik , We very much appreciate your rates regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards

4/10 – Matig

murat

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
5 nachten verbleven in december 2021
Reactie van Guest Services op 27 dec 2021
Dear Mr.Murad , Thank you for taking the time to rate your stay with us, we are sorry to read you expressed disappointment with your stay. We regret that we were not able to meet your expectations. Customer satisfaction is of the utmost importance to us, and we would be interested in finding our why this was the case - please could you provide more details? We look forward to welcoming you back to Swissôtel The Bosphorus, Istanbul on many more occasions. Kind regards,

8/10 – Goed

Jeroen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel. Nice view.
Large hotel. Set up is great in the rooms with a view on the Bosporus (or Garden). Friendly personnel. Lot of traffic in this area so do take time to reach your hotel.
3 nachten verbleven in oktober 2021
Reactie van Guest Services op 7 nov 2021
Dear Mr.Jeroen , Thank you for taking the time to share your feedback. We are pleased to learn you enjoyed your stay with us. We thank you for your visit and hope to welcome you back to Swissôtel The Bosphorus very soon. Best Regards,

10/10 – Uitstekend

Ellen

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Prachtig gelegen met uitzicht op de Bosporus. Heel vriendelijk en behulpzaam personeel. Mooie schone kamers, heerlijk ontbijtbuffet. Goede roomservice.
2 nachten verbleven in september 2021
Reactie van Guest Services op 18 sep 2021
Dear Ms.Ellen , We are very pleased to read that you had enjoyed your stay at Swissôtel The Bosphorus and were impressed with our facilities and services . We highly appreciate your wonderful feedback, and hope welcome you back in the near future. Best Regards

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service is top. We kregen een upgrade naar een kamer met uitzicht op de bosphorus. The Roof is super gezellig waar je lekker een drankje kan doen met ook daar weer prachtig uitzicht.
1 nacht verbleven in mei 2021
Reactie van Guest Services op 23 mei 2021
Dear Guest , Thank you for taking the time to leave such a positive review. We were so pleased to hear that everything about your visit exceeded your expectations, and I will ensure your positive words are shared with all our colleagues. We hope to welcome you back to Swissôtel The Bosphorus ,İstanbul on many future occasions. Kind Regards,

10/10 – Uitstekend

Geverifieerde reiziger

10 nachten verbleven in december 2020
Reactie van Guest Services op 27 dec 2020
Dear Guest , Thank you for taking the time to rate your stay with us and were very glad to learn you enjoyed the services rendered to you. Thank you again for choosing Swissôtel The Bosphorus for your stay in Istanbul and look forward to welcoming you back soon. Best Regards

10/10 – Uitstekend

SakirKandemir, NL H.I. Ambacht

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
High class, daadwerkelijk 5 sterren waard, perfecte ligging
2 nachten verbleven in december 2019
Reactie van Guest Services op 16 dec 2019
Dear Kandemir, We are pleased to read that you had enjoyed your stay at Swissôtel The Bosphorus and were impressed with our facilities, amazing views and hospitable service of our team. We highly appreciate your wonderful feedback, and we hope welcome you back in the near future. Best Regards ,

10/10 – Uitstekend

Anna, Maastricht

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 star zoals het moet zijn. Fitness, yoga, Spa en binnenzwembad waren fantastisch. Mooi uitzicht op de bosphorus.
3 nachten verbleven in december 2019
Reactie van Guest Services op 16 dec 2019
Dear Anna, We are pleased to read that you had enjoyed your stay at Swissôtel The Bosphorus and were impressed with our facilities and hospitable service of our team. We highly appreciate your wonderful feedback, and we hope welcome you back in the near future. Best Regards

10/10 – Uitstekend

Ryan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel has perferct location with wonderfull views. Overall service of the is what you can expect for a hotel like this.
2 nachten verbleven in september 2019
Reactie van Guest Services op 2 okt 2019
Dear Mrs.Ryan , Thank you for your five star review. At Swissôtel The Bosphorus , Istanbul we pride ourselves on delivering the most memorable of experiences to all of our guests. I am so pleased you enjoyed everything about your stay in the luxurious surroundings of our beautiful hotel. I will have great pleasure in sharing your feedback with our colleagues across the hotel. We are delighted you plan to return, and look forward to welcoming you back to Swissôtel The Bosphorus , Istanbul very soon. Kind regards,

8/10 – Goed

Tina

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I loved that I can do everything in the hotel including shopping and the Indian restaurant was superb! But I didn’t like that the TVs were not smart. I couldn’t watch tv since all the programs were in Turkish language
9 nachten verbleven in april 2024
Reactie van Guest Services op 2 mei 2024
Dear Mrs.Tina ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. We also appreciate your constructive feedback, and wish to assure your comments are shared witan related management team. We all look forward to welcoming you back for another Swissôtel experience when you are next in Istanbul.Kindest regards,

8/10 – Goed

Yalcin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Die Zimmerkarte hat trotz Entsperrung zweimal nicht funktioniert . die Toiletten im Zimmer und auch außerhalb sind mit einer Glastür, die ein Schlitz an der Seite hat quasi einsehbar.
3 nachten verbleven in april 2024
Reactie van Guest Services op 2 mei 2024
Dear Mr. Yalcın ,Thank you for your comments, and for giving us the chance to discuss these directly with you. We hope to welcome you back to Swissôtel The Bosphorus, Istanbul in the future. Kind regards

8/10 – Goed

giuseppe

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tutto molto positivo, l’aspetto negativo è la lontananza dal centro e di sera con i taxi ci si impiega 40 minuti. La stanza troppo calda e coperte tipo montagna.
4 nachten verbleven in april 2024
Reactie van Guest Services op 2 mei 2024
Dear Giuseppe ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,Guest Services

10/10 – Uitstekend

Qaisar, Norcross

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hospitality
4 nachten verbleven in april 2024
Reactie van Guest Services op 24 apr 2024
Dear Qaisar ,We very much appreciate your comments regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards

10/10 – Uitstekend

Saad

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was the best room view in Istanbul Yet the sourding area is not as full as should be with groceries and food, drinks, etc
3 nachten verbleven in april 2024
Reactie van Guest Services op 24 apr 2024
Dear Saad ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,Guest Services

8/10 – Goed

Tina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the hotel but my only challenge was the apartment didn’t have a no smoking room. Most of the rooms smelt of cigarette….
1 nacht verbleven in april 2024
Reactie van Guest Services op 24 apr 2024
Dear Mrs. Tina ,We very much appreciate your comments regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards

10/10 – Uitstekend

Shan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The view from the hotel is stunning and the Bosphurus strait is within walking distance.
5 nachten verbleven in april 2024
Reactie van Guest Services op 18 apr 2024
Dear Shan ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,Guest Services

10/10 – Uitstekend

Ala

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel and staff were great
4 nachten verbleven in april 2024
Reactie van Guest Services op 18 apr 2024
Dear Ala ,We very much appreciate your comments regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards,Guest Services

10/10 – Uitstekend

Ala

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Outstanding hotel and staff
2 nachten verbleven in april 2024
Reactie van Guest Services op 18 apr 2024
Dear Ala ,We very much appreciate your comments regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards,Guest Services

10/10 – Uitstekend

Hossein

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Guest Services op 18 apr 2024
Dear Hossein ,We very much appreciate your comments regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards

10/10 – Uitstekend

Ismail

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Super kind personal.
5 nachten verbleven in april 2024
Reactie van Guest Services op 16 apr 2024
Dear Mr. İsmail ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,Guest Services

10/10 – Uitstekend

omed

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice hotel 👍👍👍
6 nachten verbleven in april 2024
Reactie van Guest Services op 18 apr 2024
Dear Mr. Omed ,We very much appreciate your comments regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards,Guest Services

10/10 – Uitstekend

Ayoub

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect stay female staff are very rude
9 nachten verbleven in april 2024
Reactie van Guest Services op 16 apr 2024
Dear Ayoub ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,Guest Services

8/10 – Goed

Sarah

Positief: Netheid
Hôtel un peu vieillot. Il offre une belle vue sur le Bosphorus, mais c’est tout. Je n’y retournerai pas.
1 nacht verbleven in april 2024
Reactie van Guest Services op 12 apr 2024
Dear Mrs. Sarah ,Thank you for taking the time to rate your stay with us, we are sorry to read you expressed disappointment with your stay. We regret that we were not able to meet your expectations. Customer satisfaction is of the utmost importance to us, and we would be interested in finding our why this was the case - please could you provide more details? We look forward to welcoming you back to Swissôtel The Bosphorus, Istanbul on many more occasions. Kind regards,Guest Services

10/10 – Uitstekend

Majid

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay in.
3 nachten verbleven in april 2024
Reactie van Guest Services op 11 apr 2024
Dear Mr. Majid ,We very much appreciate your comments regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards

8/10 – Goed

ertugrul

1 nacht verbleven in april 2024
Reactie van Misafir İlişkileri op 2 mei 2024
Sayın Ertugrul ,Swissôtel The Bosphorus, Istanbul ile ilgili değerlendirme yaptığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır.Bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,Misafir İlişkileri

10/10 – Uitstekend

Gurpreet Kaur

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely, modern and clean hotel. Very spacious rooms and communal areas and lots of amenities including spa and gym facilties, hairderessers, shops including high end ones and dining options. Great location for views of Bosphorus River and easy access to old town viaMetro which is really easy to use and cheap mode of transport. Youdo have to walk up a few hilly roads to get to the hotel but ok if you enjoy bit of exercise. Nice restaurants and cafes in atea
7 nachten verbleven in maart 2024
Reactie van Guest Services op 8 apr 2024
Dear Gurpreet ,Thank you for your extremely positive review. We really do appreciate our guests taking the time to leave us feedback, and we are thrilled that you enjoyed your stay with us and everything exceeded your expectations. At Swissôtel The Bosphorus, Istanbul we pride ourselves in delivering an exceptional level of service and truly the most memorable of stays for all of our guests, and it is always so pleasing to have confirmation that we got this correct! I will have great pleasure in sharing your comments with our colleagues. We thank you for your visit and hope to welcome you back again soon. Kind Regards ,Guest Services

10/10 – Uitstekend

Abdo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No discount as mentioned , no advantages for bookies via Expedia whatsoever . No perks or upgrades given although it wasn’t high season and the hotel didn’t seem full
3 nachten verbleven in april 2024
Reactie van Guest Services op 8 apr 2024
Dear Mr. Abdo ,Thank you for taking the time to share your recent experience with us. We are pleased to learn you were impressed with our location and your positive comments about our friendly staff service means a lot to us.I would like to take this opportunity to VIP Benefits we already did a discount for you %15 from your extras .with the benefit of room upgrade with availability permitting. Thank you again for your visit and look forward to welcoming you back when your travales bring you to Istanbul. Best Regards ,

2/10 – Ontzettend slecht

C A

6 nachten verbleven in maart 2024
Reactie van Guest Services op 26 apr 2024
Dear C A ,Thank you for taking the time to rate your stay with us, we are sorry to read you expressed disappointment with your stay. We regret that we were not able to meet your expectations. Customer satisfaction is of the utmost importance to us, and we would be interested in finding our why this was the case - please could you provide more details? We look forward to welcoming you back to Swissôtel The Bosphorus, Istanbul on many more occasions. Kind regards,Guest Services

8/10 – Goed

Begüm

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Misafir İlişkileri op 4 apr 2024
Sayın Begüm Hanım ,Swissôtel The Bosphorus, Istanbul ile ilgili değerlendirme yaptığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır.Bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,Misafir İlişkileri

10/10 – Uitstekend

Sylvia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tolle Zimmer, Sensationeller Blick auf den Bosporus, nettes Personal, gute Speisen
4 nachten verbleven in maart 2024
Reactie van Guest Services op 2 apr 2024
Dear Mrs. Sylvia ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,Guest Services

10/10 – Uitstekend

Neehal

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel staff was excellent and accommodating. The lobby is beautiful with breathtaking views of bosphorus. The rooms were nice,had minor equipment issue that staff fixed within minutes. The in door pool and spa area are nice as well. Unfortunately we could not try the 16 roof top restaurant due to out of season closure. The highlight of the stay how ever was the buffet at Sabarosa, which was probably the best turkish food we had entire week, there is a plethora of desserts, main courses and other dishes, we loved it and tried twice. Was worth every penny. The Gunyadin steakhouse was also extremely good. Its a little away from the hustle bustle tourist areas of Hagia sophia, more close to taksim but the views of bosphorus and peaceful environment makes it a great location to stay. We loved it and would highly recommend.
7 nachten verbleven in maart 2024
Reactie van Guest Services op 2 apr 2024
Dear Neehal ,Thank you for taking the time to review your visit to Swissôtel The Bosphorus, Istanbul in such exquisite detail. It is always such a pleasure to read about our customer experiences; especially when it is so apparent that they have had a truly wonderful time.We all, at Swissôtel The Bosphorus, Istanbul, take great pride in our unique responsibility as custodians of this wonderful establishment.My colleagues take the greatest of pride in ensuring our customers are made to feel comfortable, and enjoy the highest levels of service and facilities during their time with us. I am delighted we achieved this during your visit and I will have great pleasure in sharing your feedback with the team. We all look forward to welcoming you back for another Swissôtel experience when you are next in Istanbul.Kindest regards,Guest Services

8/10 – Goed

Esra

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Scale was not working. USB outlet didn’t charge. I don’t like how they are not flexible in changing the room. They always provide the same response “Hotel is full”.
3 nachten verbleven in maart 2024
Reactie van Guest Services op 3 apr 2024
Dear Mrs. Esra ,Thank you for sharing your comments with us regarding your recent stay at Swissôtel The Bosphorus, Istanbul. We do value feedback from our customers as it is the only way we can truly improve our offering. I was extremely sorry to learn that we did not completely meet your expectations. Rest assured, we will be discussing your comments with our management team, and I can only apologies for any inconvenience. We are committed to providing the very highest standards of service to our guests and I am sorry you did experience this during your time with us. I do hope you will return to Swissôtel The Bosphorus, Istanbul in the future, in order that we can have another opportunity to deliver to you a truly memorable Swissôtel experience.

10/10 – Uitstekend

Mehmet Cenk

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just great
2 nachten verbleven in maart 2024
Reactie van Guest Services op 28 mrt 2024
Dear Mr. Mehmet ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,Guest Services

8/10 – Goed

Erkan

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It is one of the best hotels in Istanbul.
3 nachten verbleven in maart 2024
Reactie van Guest Services op 28 mrt 2024
Dear Mr. Erkan ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,Guest Services

10/10 – Uitstekend

Parissa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Guest Services op 28 mrt 2024
Dear Mr.Parissa ,We very much appreciate your rates regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards

10/10 – Uitstekend

Yasaman, North Vancouver

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very polite staff
2 nachten verbleven in maart 2024
Reactie van Guest Services op 20 mrt 2024
Dear Mrs. Yasaman ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,Guest Services

10/10 – Uitstekend

Kurtulus

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Misafir İlişkileri op 14 mrt 2024
Sayın Kurtulus Bey ,Swissôtel The Bosphorus, Istanbul ile ilgili değerlendirme yaptığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır.Bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,Misafir İlişkileri

8/10 – Goed

phiona, Portland

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The place was beautiful , though some of front desk staff could be more friendly to foreign guests .. other than that the stay was beautiful , amazing facilities and would visit again !
2 nachten verbleven in februari 2024
Reactie van Guest Services op 11 mrt 2024
Dear Phiona ,Thank you for taking the time to review your stay with us and coming home to best address in town. We also appreciate your constructive feedback, and wish to assure your comments are shared witan related management team. Thank you again for choosing Swissôtel as your home away from home and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again.Kindest regards,Guest Services

10/10 – Uitstekend

murat

1 nacht verbleven in december 2023
Reactie van Misafir İlişkileri op 22 mrt 2024
Sayın Murat Bey ,Swissôtel The Bosphorus, Istanbul ile ilgili değerlendirme yaptığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır.Bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,Misafir İlişkileri

10/10 – Uitstekend

Ali

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van Misafir İlişkileri op 11 mrt 2024
Sayın Ali Bey ,Swissôtel The Bosphorus, Istanbul ile ilgili değerlendirme yaptığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır.Bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,Misafir İlişkileri

10/10 – Uitstekend

Can

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My three-day stay at the Swissotel in Istanbul was fantastic. The rooms were not only aesthetically pleasing but also very clean. The staff was very friendly and helpful, adding a positive touch to my overall experience. The diverse restaurant options provided excellent choices, and the food quality was great . The Executive Lounge with it’s amazing view was a highlight, offering exclusive service in a relaxed atmosphere. Overall, I highly recommend the Swissotel for a delightful and comfortable stay in Istanbul.
3 nachten verbleven in februari 2024
Reactie van Guest Services op 28 feb 2024
Dear Mr. Can ,Thank you for taking the time to review your visit to Swissôtel The Bosphorus, Istanbul in such exquisite detail. It is always such a pleasure to read about our customer experiences; especially when it is so apparent that they have had a truly wonderful time.We all, at Swissôtel The Bosphorus, Istanbul, take great pride in our unique responsibility as custodians of this wonderful establishment.My colleagues take the greatest of pride in ensuring our customers are made to feel comfortable, and enjoy the highest levels of service and facilities during their time with us. I am delighted we achieved this during your visit and I will have great pleasure in sharing your feedback with the team. We all look forward to welcoming you back for another Swissôtel experience when you are next in Istanbul.Kindest regards,Guest Services

10/10 – Uitstekend

tayeba

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome location and service
13 nachten verbleven in januari 2024
Reactie van Guest Services op 26 feb 2024
Dear Tayeba ,We very much appreciate your comments regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards,Guest Services

10/10 – Uitstekend

Ala

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Will go back again
9 nachten verbleven in februari 2024
Reactie van Guest Services op 23 feb 2024
Dear Ala ,We very much appreciate your comments regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards

10/10 – Uitstekend

Elma

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything perfect and nice!
7 nachten verbleven in februari 2024
Reactie van Guest Services op 12 feb 2024
Dear Elma ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,Guest Services

10/10 – Uitstekend

Mohamed

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van Guest Services op 8 feb 2024
Dear Mr. Mohamed ,We very much appreciate your comments regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards,Guest Services

2/10 – Ontzettend slecht

Abdullah

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Guest Services op 6 feb 2024
Dear Mr.Abdullah ,Thank you for taking the time to rate your stay with us, we are sorry to read you expressed disappointment with your stay. We regret that we were not able to meet your expectations. Customer satisfaction is of the utmost importance to us, and we would be interested in finding our why this was the case - please could you provide more details? We look forward to welcoming you back to Swissôtel The Bosphorus, Istanbul on many more occasions. Kind regards,Guest Services

10/10 – Uitstekend

Abdulaziz

Positief: Netheid, personeel en service
2 nachten verbleven in januari 2024
Reactie van Guest Services op 5 feb 2024
Dear Mr. Abdulaziz ,We very much appreciate your comments regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards

10/10 – Uitstekend

Ricardo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La vista muy buena, los restaurantes excelentes y el descuento ofrecido muy bueno
1 nacht verbleven in januari 2024
Reactie van Guest Services op 5 feb 2024
Dear Ricardo ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,Guest Services