Hotels in de buurt van James River Cellars Winery (Richmond)

'Breakfast was good. Potatoes weren’t hot but there was plenty of other food to eat. Frankie, Portia and Terrance were all super helpful. They were always busy cleaning or doing something. Kudos on such great workers. It’s definitely a hotel we’d stay at again. '

'Few bathroom amenities, noisy at night and crrummy breakfast. But staff was very nice and the place was clean. '

'I made my reservation for Woodspring Suites months in advance, but 10 minutes before I got there (9PM), they cancelled my reservation to give to someone else when all the hotels in the area were full due to a convention, meaning I had to hunt for an extended period of time to find a replacement. Very much not happy about them not honoring my reservation. Also, I have to wonder about safety on the property, as all entrances to the lobby are locked 24/7.'

'Pro- Clean and updated rooms and bathrooms. Great staff. Con- Indoor pool was unheated and chilly. Whirlpool not operational although hot. Operating button missing, emergency button appears broken off and lack of use has the water looking less than inviting. The daily water checklists on the wall for sanitation levels was not clear if ever updated or measured daily. I didnt risk getting in.'

'Great room, nice staff'

'The room was lovely and spotless. The grounds are beautiful. Judy does a delicious breakfast! She was very friendly and chatted a bit, which I appreciated since I was the only guest at the table.'

'Nice place, recently renovated, rooms were in good condition. Staff were mixed between good and bad. Whoever manages this place likely needs to spend more time with the staff. Front desk specifically. Elevators were terrible. At one point both were out, used the stairs, not a big deal, but annoying they know it’s a problem and just live with it. The staff mentioned it’s been like that for a while. Giving a decent rating as the rooms are what mattered to me for staying one night, but not sure I’d...

'Clean room, very kind staff. AC and plumbing wet'

'The staff was friendly, and the full kitchen was nice, and it was in a convenient location, but that was it. The ENTIRE property smelled heavily of weed and they put an air freshener in the room, but it didnt help much. We tried to turn the AC on hoping it would help and it made it worst as it was very musty. The cabinet in our kitchen area was broken, the toilet seat was broken. There were some very questionable stains on the curtains. It did not feel worth the price we paid at all. It was also...

'The hotel is really well located with restaurants and shopping close by. '

'It was cleaner than most '

'Find somewhere else to stay. Cockroaches, room smelled, shower leaking upon entering the room and handle almost came off when turning it off, broken shelf with screws sticking out, stains on sheet and dirt and crumbs under the sheets. We checked out once we saw the cockroaches running around and booked a different hotel about 15 minutes away that was much better. Dealing with OYO’s customer service was a joke, sending the same messages and saying I would get a response for a refund then not....

'Great hotel for the price:)'

'I love the TRU by Hilton chain! The hotels are fresh and looking modern and young. They’re clean and are also focused on younger people who do remote working. I always book a hotel from that chain and the one in Ashland was no exception. Breakfast is typically US, so not the best but super bad either.'

'Disgusting room. Filthy, smelled horrendously. Door was literally falling off the hinges. Would NEVER recommend this dump to anyone. Would give a negative star rating if I could'

'My room was not as clean as it should have been. There was hair in the sink and I don't think the sheets were changed'

'Parking is fine. Front staff person was rude. Waited 20 minutes to get checked in. Noone was at the desk and when they arrived didn't apologize for the wait'

'Don't recommend this hotel. We left after 30 minutes of checking in. Group of people in parking working on cars, minors running in hallway, and loud music.'

'Fastest and easiest check in ever. Room was very tidy and felt clean. Great value! Will stay again. '