Hotels in de buurt van Jefferson Mall (Louisville)

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'Good location for where I needed to be. No one was at the check in desk. I had to wait 5 minutes for someone to show up. Front desk people do not speak clear English so it was hard to understand them. Giant roach in the room! Room, bed and bedding was run down and it felt dirty knowing there were roaches in the room. Bed was worn and not very comfortable. Some female called me the day of check out and left a long, illegible message. I returned the call and it went to the front desk. ...

'Linens weren’t changed prior to check in. The pillow cases were obviously reused. There was beard hair in the sink, dirt in the shower. Gaps and cracks in caulking.'

'I normally don’t leave negative reviews, but this hotel was absolutely terrible. I wasn’t expecting a luxury experience, but I did expect a clean and functional room. The only reason I booked this hotel was because it’s close to the airport, and thankfully I only had to stay for one night. The moment I walked into the room, I was hit with a strong smell of humidity and mildew. It only got worse from there. I found roaches and other bugs throughout the room, and at one point a spider actually...

'The room was clean, the staff was nice, the breakfast was very good. The kids were disappointed that the pool not in service. We would stay here again. Thanks!'

'Great breakfast and good variety. Room was great.'

'No issues, staff was very professional and helpful!! Rooms were very clean and comfortable and if I needed to stay in that area again, I would choose this hotel.'

'Everything'

'Nice clean room, quiet place & friendly staff.'

'The property is nice only thing I don't like about the property is where the animal'

'Excelente servicio y muy limpio'

'A very positive, welcoming staff. There was a pool table, Jenga and Connect Four for the child and adults available for use. The gym looked clean and the pool was inviting.'

'The visit there was excellent'

'Nice and clean with good breakfast'

'This place is new and clean. The suites are lovely and nicely stocked. However, I was woke by lots of noise in the room above me. No one answered the phone at the front desk, so I couldn't even ask to have the noise addressed. Doesn't seem like the staff is paying attention. Also the breakfast food was sitting in grease. Seems like for such a nice Hilton hotel brand, that you all could do better.'

'Everything was great!!!'