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Beoordelingen van Jerusalem Hotel

Jerusalem Hotel
Antar Ben Shaddad Street No. 15, Jerusalem

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 109 van 183 beoordelingen" "
Gastenscore: 8 - Goed. 54 van 183 beoordelingen" "
Gastenscore: 6 - Redelijk. 14 van 183 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 183 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 183 beoordelingen" "

8,8/10

Netheid

9,4/10

Personeel en service

8,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jacob

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff with good advices what to visit, great meals, lunch and diner in the hotel and everything on close walking distance! The place to be when you are visiting Jerusalem!
2 nachten verbleven in maart 2022
Reactie van raed op 21 mrt 2022
many many thanks for your kind words and support. all the best

6/10 – Redelijk

Bert-Bollongino, Amstelveen

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
De kamer was klein. Kleiner dan de 4 andere kamers op dezelfde verdieping. achterstallig onderhoud en tot nu toe het slechtste ontbijt wat ik ooit in een hotel hen gehad.
5 nachten verbleven in december 2019
Reactie van raed op 5 jan 2020
Thank you for your comment and recommendation. as an old building, its rooms are not similar and not identical. we are trying to make each room as unique as possible and we been remodeling every time we get permissions to do so. our rooms downstairs are very authentic and have 150 years old tiles that need special procedures and approvals. we assure you that we are trying our best to move forward with this matter. Regarding breakfast and as we have over 40 different types of items on the buffet, please help us via private mail if you wish to improve this service as we think it is one of the most important things to do in a hotel. thank you again for your recommendations and we look forward to seeing you again

8/10 – Goed

Peter, Netherlands

Positief: Netheid, personeel en service
Near the old city
Fine hotel, near the Damascus gate on walking distance of the old centre. Disadvantage is the busstation accross the road. Warm welcome by the employees. Parking the car was not a problem. Just ask the reception. Stayed with my daughter. Was not any problem
Reactie van General Manager op 27 aug 2016
Dear Peter, Thank you for your positive review.

8/10 – Goed

lauren

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I love historic hotels such as this one. Everything is clean and atmospheric ,I liked my room very much. The attached restaurant serves nightly specialtes of local recipes. On the expensive side though I've found all dining in Israel is relatively expensive compared with Europe and other countries. The location is excellent next to Garden Tomb and easily walkable to Damascus Gate. Helpful owner. Breakfast included. Recommended and would stay again.
4 nachten verbleven in april 2024
Reactie van Hanan op 2 mei 2024
Dear Lauren,Thank you for staying at the Jerusalem Hotel. We are glad that you enjoyed your stay, at your home away from home.

10/10 – Uitstekend

Khaled

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything
3 nachten verbleven in januari 2024
Reactie van Hanan op 28 feb 2024
Dear Khaled,Thank you for staying at the Jerusalem Hotel. Appreciate your rating We are glad you're experience with us was positive

10/10 – Uitstekend

George

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
International intrigue, smaller and personal. No large tour groups but more intimate and historical atmosphere. Close walking distance to the Damascus Gate of the old city.
3 nachten verbleven in oktober 2023
Reactie van Hanan op 13 okt 2023
Dear George,Thank you for staying at the Jerusalem Hotel, your home away from home. glad that you enjoyed your stay.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Staff
Great Staff, quite helpful and very protective of their guests.
3 nachten verbleven in oktober 2023
Reactie van Hanan op 12 okt 2023
Dear Robert,Thank you for staying at the Jerusalem Hotel and for your rating and review. Wishing for better times

10/10 – Uitstekend

robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staff very kind and very accommodating. Excellent service!
1 nacht verbleven in oktober 2023
Reactie van Hanan op 9 okt 2023
Dear Robert,Thank you for staying at the Jerusalem Hotel. Your home away from Home! We are glad that you stay was to your satisfaction

10/10 – Uitstekend

Maria, Haymarket

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice place with a homey feel. Staff are very friendly and willing to help. I would definitely recommend this hotel to my friends. My only comment would be on the bath towels, they could get newer ones. Room and bathroom were very clean and welcoming. We were able to walk to the old city, even late at night and felt very safe. We found nice local restaurants with Awesome food, even a little convenience store open late where we could buy snacks.
1 nacht verbleven in september 2023
Reactie van Hanan op 9 okt 2023
Dear Maria,Thank you for your rating and review. We are glad you had a special stay at the Jerusalem Hotel. Your home away from home.

10/10 – Uitstekend

edvin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Séjour incroyable
6 nachten verbleven in september 2023
Reactie van Hanan op 27 sep 2023
Dear Edvin,Thank you for staying at the Jerusalem Hotel and for your rating. We are glad that you had a great time.

8/10 – Goed

Anarela, Houston

Positief: Personeel en service
Chef, restaurant people was amazing! The boy who help me get my luggage was great!
Reactie van Hanan op 12 okt 2023
Dear Anarela,thank you for staying at the Jerusalem hotel, your home away from home. Glad you have positive feelings of your experience at our hotel

10/10 – Uitstekend

K

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van Hanan op 14 sep 2023
Thank you!

10/10 – Uitstekend

Angel

Reisde met partner
Positief: Voorzieningen
The Jerusalem Hotel is a smaller boutique hotel, very clean, awesome staff that would go out of their way to offer their guest a nice experience. There also a very good restaurant on the property with some of the better food We had experienced in Jerusalem.
5 nachten verbleven in augustus 2023
Reactie van Hanan op 14 sep 2023
Dear Angel,Thank you for staying at the Jerusalem hotel, your home away from home. Happy that you had a lovely experience.

10/10 – Uitstekend

keiji

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
雰囲気が良く、遺跡の中に泊まっている様なホテルでした。ダマスカス門のすぐ近くで、トラムの駅も近いので便利です。旧市街の東エルサレムなのでタクシーは渋滞などで使いにくかったです。
1 nacht verbleven in september 2023
Reactie van Hanan op 6 sep 2023
Dear KeijiThank you for staying at the Jerusalem Hotel your home away from home. thank you for your review and rating

10/10 – Uitstekend

Dean Hayden

1 nacht verbleven in april 2023
Reactie van Hanan op 26 sep 2023
Dear Dean Hayden,Thank you for staying at the Jerusalem Hotel and for your rating.

10/10 – Uitstekend

SEIJI

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very close to old city Damascus Gate, bus station to Betlehem, and tram station. Location is perfect. Hotel staffs are very friendly and honest. Price is quite reasonable. You can trust this hotel. Good for long stay .
1 nacht verbleven in augustus 2023
Reactie van Hanan op 18 aug 2023
Dear Seiji,Thank you for staying at the Jerusalem hotel, your home away from home, and for your confidence in our hotel and staff. We are glad that your stay was up to standard

10/10 – Uitstekend

sherry-lee

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What a wonderful place-- absolutely charming, perfect location less than 5 minutes by foot to Damascus Gate... The staff were kind and generous, the breakfast was just delicious and full of options, the room was magical with such a cozy bed and beautiful linens. I will return with family for sure. Thank you so much!
2 nachten verbleven in augustus 2023
Reactie van Hanan op 18 aug 2023
Dear Sherry-Lee,Thank you for staying at the Jerusalem Hotel, your home away from home.We are glad your stay was up to standard.We'll be happy to have your as our guest any time

10/10 – Uitstekend

Christophe

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hôtel idéalement situé pour visiter la vieille ville de Jérusalem où prendre un bus pour aller en Cisjordanie. Les propriétaires de l’hôtel sont extrêmement gentils et aidant. Les chambres étaient pleine de charme et le restaurant excellent. Le personnel était d’une extrême gentillesse. Si vous cherchez un endroit authentique à Jérusalem, je vous recommande vivement cet hôtel.
3 nachten verbleven in juli 2023
Reactie van Hanan op 6 aug 2023
Cher Christophe,Merci beaucoup pour votre avis et votre note. Nous sommes ravis que votre séjour se soit bien passé

8/10 – Goed

Diane

6 nachten verbleven in juli 2023
Reactie van Hanan op 18 aug 2023
Dear Diane,Thank you for staying at the Jerusalem Hotel and for your good rating

10/10 – Uitstekend

Keith, Katy

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We loved this property. It is walking distance from the old city and the staff were superb. It was very clean and we were very impressed with our stay. They even played Happy Birthday to my wife during breakfast and gave her a necklace. Juliet was so nice and friendly. We highly recommend staying here.
4 nachten verbleven in juli 2023
Reactie van Hanan op 18 jul 2023
Thank you Keith for your review and rating. we are glad you had a good stay

10/10 – Uitstekend

Aurangzeb

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent people
4 nachten verbleven in juli 2023
Reactie van Hanan op 7 jul 2023
Dear Aurangzeb,thank you for staying at the Jerusalem Hotel and for your rating. We are glad your stay was positive

10/10 – Uitstekend

Nadia

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van Hanan op 1 jul 2023
Dear Nadia,Thank you for staying at the Jerusalem Hotel and for your rating. Glad you enjoyed your stay

10/10 – Uitstekend

Harvey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property is well-maintained. Rooms have old-world charm. Convenient and easy to get to all areas of Jerusalem by foot or local transportation. Restaurant has good quality food and service. The hotel is across from a bus terminal but there is a minimal amount of noise.
2 nachten verbleven in juni 2023
Reactie van Hanan op 30 jun 2023
Dear Harvey,Thank you for staying at the Jerusalem Hotel your home away from home. Thank you for your review and rating. We are glad you had a good stay

8/10 – Goed

Isuta

Reisde met partner
Positief: Netheid, personeel en service
good location, close to the gate. great traditional building. decent buffet breakfast. wifi is basically non functional in the room.
3 nachten verbleven in juni 2023
Reactie van Hanan op 29 jun 2023
Dear Isuta,Thank you for staying at the Jerusalem hotel, Sorry about the wifi. We keep working on upgrading our system

10/10 – Uitstekend

Frances

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I only stayed 1 night but loved everything about this hotel. Gorgeous hotel, gorgeous room, fantastic shower, lovely staff, lovely food. 2 minute walk to the old city. Can’t wait to return!
1 nacht verbleven in juni 2023
Reactie van hanan op 21 jun 2023
Dear Frances,Thank you for staying at the Jerusalem hotel your home away from home. Glad that you had a special experience despite it being short. Looking forward to welcoming you at our hotelKind regards

10/10 – Uitstekend

Vincenzo

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Family run hotel, very nice restaurant with good menu and very close to the old city of Jerusalem through Damascus Gate. Also close to shops and ATM. Highly recommend.
4 nachten verbleven in juni 2023
Reactie van Hanan op 16 jun 2023
Dear Vincenzo,Thank you for staying at the Jerusalem Hotel, your home away from home. We are glad you had a good stay and thank you for your recommendation

6/10 – Redelijk

Barbara

Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid
1 nacht verbleven in mei 2023
Reactie van Hanan op 16 jun 2023
Dear Barbara,Thank you for staying at the Jerusalem Hotel, your home away from home.We hope you elaborated more with regards what wasn't to your satisfaction to help us improve.Regards

8/10 – Goed

Susan

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2023
Reactie van Hanan op 13 jun 2023
Thank Susan you for your rating and for staying at the Jerusalem hotel

10/10 – Uitstekend

Mousa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautifully preserved building, great staff
1 nacht verbleven in juni 2023
Reactie van Hanan op 13 jun 2023
Thank you Mousa for your rating and review. We glad you had a lovely stay at your home away from home

4/10 – Matig

Jeffrey

Negatief: Netheid, personeel en service
Not the best
Hotel felt dirty and did not like the neighborhood
2 nachten verbleven in mei 2023
Reactie van raed op 26 mei 2023
We are sorry to hear your complaint especially after you have already left. We would have been more than happy to remedy any issue you may have faced. A great number of our decorations are antique pieces. We clean them regularly but they will not look shiny. Our neighborhood has the following institutions that make it very special1. the American consulate which has become the America House 2. The Dominican monastery of St Etienne which commands more than half of the street3. The Garden Tomb, a beautiful garden that receives about half a million people every year4. The Schmidt's Girls School, a historic building by William the second the German Kaisar5. The Sisters of St Francis of Assisi6. A number of Shops 7. The Damascus Gate.Perhaps you didnt have the chance to realize the importance of our neighborhood which has the most important artery that leads into and out of the Old City of Jerusalem. On another occasion, we will be more than happy to guide you to these places and more

10/10 – Uitstekend

Brian J

2 nachten verbleven in mei 2023
Reactie van Hanan op 24 mei 2023
Dear Brian,Thank you for you rating. we are glad you enjoyed your stay at the Jerusalem Hotel, your home away from home

10/10 – Uitstekend

Martin

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Hotel jerusalum
The jerusalem hotel is all about comfort and location. Perfect walking distance into demascus gate and a stones throw from the garden tomb. This was ideal for us to be closer to the gates as it reduced the walking considerably. The hotel is very classily decorated, rustic in theme and comfortable with high quality furnishings. The rooms have all the amenities needed finished off at a high standard. The staff are friendly and assist with questions and support with enthusiasm. Our stay was over a two night period and returning to this hotel after each days walking was a blessing. The restaurant privided excellent food offering variety and quality.
2 nachten verbleven in mei 2023
Reactie van Hanan op 16 mei 2023
Dear Martin,Thank you for staying at the Jerusalem Hotel, your home away from home. We are glad that you had a very pleasant experience and thanks for the wonderful review and rating

8/10 – Goed

Jeffrey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Best shower I've had in 30 years of travel. Cool rock-hewn walls. Fascinating history
1 nacht verbleven in mei 2023
Reactie van Hanan op 16 mei 2023
Thank you for staying at the Jerusalem Hotel.Thank you for your review and rating

10/10 – Uitstekend

Marie, Sugar Land

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Jerusalem Hotel is a historical hotel. It’s beautiful, the room that we stayed in is very roomy. Most importantly the staff both in the hotel and restaurant are super nice. The food in the restaurant is great as well.
5 nachten verbleven in maart 2023
Reactie van Hanan op 30 mrt 2023
Dear Marie,Thank you for staying at the Jerusalem hotel, your home away from home. We're glad that you had a pleasant stay and thank you for your rating and review.

10/10 – Uitstekend

Peter

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Et dejligt sted at være.
Personalet var venligt og imødekommende. Et dejligt sted at være.
4 nachten verbleven in maart 2023
Reactie van Hanan op 21 mrt 2023
Thank you Peter for your review and rating. Glad you had a good time

6/10 – Redelijk

maria carmen antonietta

Positief: Personeel en service
4 nachten verbleven in maart 2023
Reactie van Hanan op 24 mrt 2023
Dear Maria,thank you for staying at the Jerusalem Hotel.

10/10 – Uitstekend

Brian J

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gem
The service was great. The food was great. The room was comfortable. The bes was wonderful. Checkin was easy. Checkout was easy.
2 nachten verbleven in februari 2023
Reactie van Hanan op 2 mrt 2023
Dear Brian,Thank you for your rating and review. We are glad that your had a positive experience at your home away from home.

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is an incredible little boutique hotel, a few minutes walk to the Damascus Gate of the Old City. This is the place to stay. And the charm of it, the old stone walls and floors and antique furnishings. It makes your visit to Jerusalem. The food in the restaurant was excellent. The breakfast buffet had everything you could possibly want to eat and the staff were friendly and very helpful. I loved that I could visit the Old City and when ever I felt I needed a break I could be back at the hotel in about 5 minutes and have lunch, a coffee a glass of wine and relax for a bit and then return to exploring the Old City of Jerusalem.
3 nachten verbleven in februari 2023
Reactie van Hanan op 27 feb 2023
Dear Elizabeth,Thank you for staying at the Jerusalem Hotel your home away from home. We are glad that our hotel left such a good impression on you. Thank you for your review and kind words.

10/10 – Uitstekend

Brian J

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The Classic New Jerusalem Hotel
Great food. Great customer service. Very comfortable bed. Nice bathroom. Loved it.
2 nachten verbleven in februari 2023
Reactie van Hanan op 17 feb 2023
Dear Brian,Thank you for staying at the Jerusalem Hotel,, your home away from home. We are glad that you had a satisfying stay. Thank you for your review and rating

8/10 – Goed

Rafal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel with the climate in excellent location
Excellent location very close to Damascus Gate entry to the Old Jerusalem. Hotel with the climate, not like all modern hotel, old stone walls and old style furniture make you feel very special. Bathroom modern and comfortable. Owners and personnel very friendly and helpful. It is not a hotel with standardized services like chain hotels but anything you need just ask and it will be done. Absolutely fabulous breakfasts - a choice of local tasty foods - recommend to try or you can choose more traditional egg station with fresh made omelets and fried eggs. Excellent coffee choice form expresso, cappuccino to tasty brewed Palestinian coffee. We have been very satisfied and would recommend Yerusalem Hotel to all that want to escape from all these unified, boring chain hotels.
5 nachten verbleven in januari 2023
Reactie van Hanan op 6 feb 2023
Dear Rafal,Thank you for staying at the Jerusalem Hotel your home away from home and Thank you for your lovely review. We are glad you had a lovely experience Be well

10/10 – Uitstekend

Øystein

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Topphotell
Mye for pengene. Vennlig betjening. God pslestinsk restaurant med Taybeh øl😍
2 nachten verbleven in januari 2023
Reactie van Hanan op 5 feb 2023
Dear Oystein,Thank you for staying at the Jerusalem hotel, your home away from home. We are glad your stay was special.

10/10 – Uitstekend

changyeol

2 nachten verbleven in januari 2023
Reactie van Hanan op 4 feb 2023
Dear ChangThank you for your rating. We are glad you enjoyed your stay

8/10 – Goed

YI Chun Cindy

1 nacht verbleven in januari 2023

8/10 – Goed

Helen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2022
Reactie van Hanan op 6 jan 2023
Dear Helen,Thank you for staying at the Jerusalem Hotel, your home away from home. Thank you for your rating.

10/10 – Uitstekend

Gayle

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There was a host - don’t recall her name - who was warm and friendly.
Reactie van Hanan op 6 jan 2023
Dear Gayle,Thank you for your rating.That would have been Jamileh. Will share with her.

10/10 – Uitstekend

Simeon, Dupont

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff (including owner) were supremely helpful and engaged. Can’t ask for a better location.
Reactie van Hanan op 23 dec 2022
Dear Simeon,Thank you for staying at the Jerusalem Hotel. We are glad that you had a positive experience at your home away from home

10/10 – Uitstekend

Samy, northridge

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great family run small hotel front of the gates Nice small busy restaurant on site Everyone is family working there
Reactie van Hanan op 23 dec 2022
Dear Samy,Thank you for staying at the Jerusalem hotel, your home away from home. thank you for the lovely words and review

10/10 – Uitstekend

Embla

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A beautiful stay!
We had a beautiful stay at the hotel! They were very helpful, and the hotel was way beyond our expectations. The breakfast was delicious! We were four people sharing a family room, and it was just what we needed. Would definitely recommend to support this Palestinian hotel!
1 nacht verbleven in december 2022
Reactie van raed op 6 dec 2022
many many thanks for your kind review. We are happy you found our place the right experience for you. we will be more than happy to see you again. all the best

4/10 – Matig

charles

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Some good, some bad.
Not recommended for twin beds: tiny beds and one was not level on the floor. Breakfast foods were not kept warm and somewhat sparse at the end of the morning. Excellent hot water and pressure. Satellite TV had two english channels. Helpful friendly staff.
4 nachten verbleven in november 2022
Reactie van raed op 27 nov 2022
Our hotel building was built in 1891. When it was converted into a hotel in 1949, it only had one bathroom on each floor. Today we have a bathroom in each room and we managed to keep the hand carved beds whether they are single (90x190) cm or queen (140x190) or king (160x190). We are sad you didnt get the bed size of your preference, it might have been the only room left when you made the reservation. However, we see a great deal of value in experiencing a Jerusalem style accommodation that reflects the character of the city while in the city. We look forward to having you with us again and to have the opportunity to serve you with more insight. Our breakfast is always served to your satisfaction. There are staff ready to prepare a special breakfast for you if it needs be. True, if you are the last person for breakfast, the items become a bit sparse, but the staff doesnt and they are instructed to provide you with what you like. You only need to feel at home.

8/10 – Goed

Timothy

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property was located very close to the city gates of old Jerusalem. Also a nice restaurant on the property.
4 nachten verbleven in november 2022
Reactie van Hanan op 16 nov 2022
Dear Timothy,Thank you for staying at the Jerusalem Hotel. Thank you for your review