We booked this hotel for our 3 night stay in Jerusalem. The staff was very friendly and the location is in the middle of the shopping district only 15 min from the Old City (quite ok). After 2 nights we cancelled our 3rd night because the overwhelming noise is just terrible: at one side of the hotel there is a HUGE construction site meaning that from 7am until 4pm-ish there's drilling, hammering, etc, etc. At the other side there's an Irish pub making a lot of music and drunken lullaby noises from 8pm until 3am. If you don't mind noises, it's a good hotel.
The friendly staff told me that they could only refund my third night if I'd first send a message to hotels.com. However, a couple of weeks later Shani hotel refused refunding and luckily Hotels.com refunded it for them (big thanks! good service).
I wouldn't stay here again.
Using Hotels.com I've booked Notre Dame Jerusalem Center for our third night. What a beautiful place that is on a perfect location.
