Ingang accommodatie
Beschikbaarheid controleren

Beoordelingen van Villa Brown Jerusalem

Villa Brown Jerusalem
Ha-Nevi'im Street 54, Jerusalem

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 140 van 234 beoordelingen" "
Gastenscore: 8 - Goed. 59 van 234 beoordelingen" "
Gastenscore: 6 - Redelijk. 21 van 234 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 234 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 234 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
4 nachten verbleven in maart 2019
Reactie van brown jerusalem op 17 sep 2019
Dear Julia Hello, Thank you very much for the feedback, It was our honor to have you at the villa brown hotel. With respectful Yehuda Shmorak Regional Manager Brown Hotels Jerusalem

8/10 – Goed

Nathalie, Rotterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
If I had to name one less unpleasent thing it would be the glass wall that partners the room from the bathroom. I was with a friend in this standard room and taking a pee (or worse) was in this case quit awkward. And the breakfastboxes (you can order them when you leave early) can use an upgrade. But other than that, I have no bad words for the staff and personel of this hotel. We had a wonderful stay!
5 nachten verbleven in oktober 2018
Reactie van Rami Shanty- General Manager op 23 okt 2018
Thank you for taking the time to share your wonderful experience

10/10 – Uitstekend

Daan, Amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfectly located, superb breakfast.
This nicely renovated building is located exactly in between The Old City and Mahane Yehuda Market (the shuk), both within short walking distance (+/- 15 min.). We have stayed here for 6 nights and were pleased by the kind staff. Throughout our stay we have been treated excellent by the hotel staff, and the owner took care of us like a true gentleman. Just the breakfast is a reason to book this hotel; I will highly recommend this place to anyone travelling to Jerusalem.
6 nachten verbleven in augustus 2018
Reactie van Rami Shanty- General Manager op 20 sep 2018
Thank you for choosing Villa Brown Hotel as your home away from home while in Jerusalem. What a wonderful compliment to read you found our hotel to be the best!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
heerlijk en super gelegen hotel mooie inrichting, kamers waren sfeervol en schoon
4 nachten verbleven in februari 2018
Reactie van Rami Shanty - General Manager op 17 apr 2018
We appreciate the time you have taken to bring to our attention your feedback with regards to our rooms and cleanness. I hope that we will impress you with exemplary service during future visits.

10/10 – Uitstekend

Michel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2017
Thank you and we wish to see you soon. Villa Brown

8/10 – Goed

Stefan Mario

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in maart 2024

8/10 – Goed

Konstantin

Positief: Netheid, comfort kamer
Great central location Tasteful interior Spa is not functioning, but it was not mentioned on the hotel’s site Bed was comfortable, but the room is small and has no place for suitcases We got one bottle of shampoo and needed to ask for one more on the third day of our stay, the maid never completed the stock No hair dryer in the room Last night the AC stopped and we were provided with electrical heater, witch was good enough The breakfast was good and very well served Definitely would stay again in the future
4 nachten verbleven in januari 2024

10/10 – Uitstekend

alejandro alegre

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelente atención
3 nachten verbleven in september 2023

8/10 – Goed

Abigail

Reisde met een groep
Positief: Netheid, personeel en service
Outstanding breakfast, kind and accommodating staff, great & walkable location. Could use some updates on the inside but great experience.
3 nachten verbleven in september 2023
Reactie van Majdi op 16 sep 2023
thank you so much for your warm compliments regards

6/10 – Redelijk

paola denisse

Reisde met familie
No hacen bien la limpieza Falta de mantenimiento
4 nachten verbleven in juli 2023
Reactie van Majdi op 16 sep 2023
thank you for you comments and compliments regrads

8/10 – Goed

Linda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staff were very helpful and attentive. Location is very close to shops and restaurants. Clean and quiet with a lovely terrace to relax in.
2 nachten verbleven in juli 2023

6/10 – Redelijk

TOM

Negatief: Personeel en service, comfort kamer
1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

Sayali

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The room felt very unclean. The curtains etc. were very dusty. The hallways of this hotel are painted black giving it a sinister look. Everything felt very old and dirty. There was no full-length mirror in the room. I felt really sad and depressed every time I stepped inside the room. I have gotten better deals on hotels for the same money. The view outside my window was also bad with the next-door building being completely under construction. There is no woman on the staff which made me feel slightly uncomfortable at nights as a single woman traveler. On a side not, Jeff was really nice and a great staff person.
4 nachten verbleven in mei 2023

4/10 – Matig

Shane

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
not worth it
our room was so dirty that we had to check it out. they gave us half our money back which is still unfortunate
2 nachten verbleven in mei 2023
Reactie van Majdi op 9 jun 2023
dear shani we are sorry to hear about you experience we hope to see you again to provide you better experince regards

6/10 – Redelijk

Yifat

Positief: Personeel en service, comfort kamer
Negatief: Netheid
1 nacht verbleven in mei 2023
Reactie van Majdi op 6 jun 2023
thank you !

10/10 – Uitstekend

Maury

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Relaxing boutique hotel in center of city. Staff was great and took good care of us. Easy walk to great restaurants and shopping. Short taxis to Old Jerusalem and Market. Definitely stay here again.
3 nachten verbleven in mei 2023
Reactie van Majdi op 6 jun 2023
thank you so much for your warm compliments regards

10/10 – Uitstekend

Sofia

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A Wonderful boutique hotel in Jerusalem
Great service (people are very nice), clean, enjoyed breakfasts, complimentary tea/wine/snacks all day long, conveniently located near the old town and the center of Jerusalem…
5 nachten verbleven in mei 2023
Reactie van Majdi op 27 mei 2023
Thank you for your review and for staying with us at our Hotel. I am glad to hear that you had a pleasant stay and that you enjoyed the room, the amenities & wine.I am also proud that the team was able to leave such a positive impression, after all, alongside our excellent location, they are our true asset.

10/10 – Uitstekend

Kogilan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in april 2023
Reactie van Majdi op 27 mei 2023
We are glad that you had a convenient stay at our hotel.

10/10 – Uitstekend

Nicole

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2023
Reactie van Majdi op 29 mrt 2023
Thank you nicole

10/10 – Uitstekend

Bruce

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Loved it
Great hotel with friendly staff and breakfast was outstanding
3 nachten verbleven in januari 2023
Reactie van Majdi op 3 feb 2023
thank you soo much

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Beauty and the beast
The place is a beautiful well designed hotel It feels like a boutique, Italian hotel, loved it It was clean and well taken care of But the service is a whole different situation Very cold and unfriendly, They gave me the feeling like they are doing me a favor
2 nachten verbleven in januari 2023
Reactie van majdi op 3 feb 2023
dear guest thank you so much for your review and thank you for your warm compliments regards

10/10 – Uitstekend

blake jacobi

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
While it’s small it’s in an amazing location and has great rooms.
Reactie van Majdi op 3 feb 2023
Dear Valued Guest,Thank you for these compliments about our hotel and the services that we provide to our guests.We are looking forward to see you again at our hotel during your next visit to Jerusalem.Glad that we met your satisfaction, and thank you again for the nice rating that you grant us with.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente opción
Es un hotelito precioso, cómodo y bien ubicado para quedarse en Jerusalén. Me volvería a hospedaje ahí sin problema. El desayuno que dan es delicioso, abundante y tiene muchos platos típicos para poder probar.
4 nachten verbleven in december 2022
Reactie van Majdi op 3 feb 2023
Dear Valued Guest,We would like to thank you for the warm compliment and the nice rating that you grant us with.We are looking forward to see at our hotel during your next stay in Jerusalem.Thank you again.

10/10 – Uitstekend

Juan Pablo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast was to die for. Rooms are tiny.
Reactie van Majdi op 3 feb 2023
Dear Valued Guest,Thank you for these compliments about our hotel and the services that we provide to our guests.We are looking forward to see you again at our hotel during your next visit to Jerusalem.Glad that we met your satisfaction, and thank you again for the nice rating that you grant us with.

8/10 – Goed

rowan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very cosy and unique environment.
Reactie van Majdi op 3 feb 2023
rhank you so much

10/10 – Uitstekend

Edward, Bernardsville

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Villa Brown Jerusalem is a fantastic boutique hotel centrally located in the city. The staff, especially Jeff at the front desk, were knowledgeable and helpful. Our room was very nice and included a balcony and spacious bathroom. We will return to this hotel.
7 nachten verbleven in november 2022
Reactie van Majdi op 29 nov 2022
thank you so much for your warm compilmetns hope to see you soon again

8/10 – Goed

Jutta

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2022

6/10 – Redelijk

Franziska

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
Very dirty, the place is in need of a deep clean. Staff however friendly, breakfast was great.
Reactie van Majdi op 29 nov 2022
than you for your coments and compliments regards

2/10 – Ontzettend slecht

David

2 nachten verbleven in oktober 2022
Reactie van Majdi op 7 nov 2022
Thanks

8/10 – Goed

Tobias

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gut
4 nachten verbleven in september 2022
Reactie van Majdi op 7 nov 2022
We are glad that you had a convenient stay at our hotel.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Great location
Hotel was in a great location, we booked a garden room with a terrace which was a higher priced room but unfortunately it was very small and wasn’t in the best condition. The pictures look great but it’s a little shabby. The parking is about a 10 minute walk up the road which is secure. The balcony outside our room was lovely, coffee in the room was great, short walk into the city and also to the Old City. The rooftop spa and loungers isn’t necessarily as advertised, you have to go to the rooftop and fill the jacuzzi bath tub up if you want to use it.
2 nachten verbleven in september 2022
Reactie van Majdi op 17 sep 2022
Dear Valued Guest,Thank you for these compliments about our hotel and the services that we provide to our guests.We are looking forward to see you again at our hotel during your next visit to Jerusalem.Glad that we met your satisfaction, and thank you again for the nice rating that you grant us with.

6/10 – Redelijk

Jeffrey

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service
Bad cleaning staff
Cleaning staff was not good. Forgot to bring water. Towels, shampoo, every day another thing they forgot
4 nachten verbleven in september 2022
Reactie van Majdi op 10 sep 2022
Please accept our sincere apologies for the discomfort you mention in your feedback. We were sorry to read about your negative experience That is unacceptable and will be taken care of.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
Staff was great, but the facility had some issues. The parking and ease of getting to and from the hotel is pretty much nonexistent.
3 nachten verbleven in september 2022
Reactie van Majdi op 10 sep 2022
Your comments will be passed on to the team. We value all reviews and opinions and will work to remedy these matters as soon as possible.

6/10 – Redelijk

Patrick

Reisde met een groep
Positief: Netheid
Negatief: Voorzieningen
The location is good but hotel is disappointing relative to pictures. Rooms are small and outdated with old carpeting and little lighting. There is no room service, nothing in the mini fridge, and very few staff.
1 nacht verbleven in september 2022
Reactie van Majdi op 6 sep 2022
Please accept our sincere apologies for the discomfort you mention in your feedback. We were sorry to read about your negative experience

6/10 – Redelijk

Erez

2 nachten verbleven in augustus 2022
Reactie van Majdi op 28 aug 2022
We are glad that you had a convenient stay at our hotel.

8/10 – Goed

Dan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Authentic and special! Not for small children, but great for a romantic stay or get-together quth friends. Very unique decorations and very clean room.
1 nacht verbleven in juli 2022
Reactie van Majdi op 28 aug 2022
We appreciate the nice rating that you gave us. We always do our utmost to keep our guests satisfied.Looking forward to see at our hotel again.

6/10 – Redelijk

Austin

1 nacht verbleven in juli 2022

6/10 – Redelijk

Gabriel

Reisde met familie
Positief: Comfort kamer
Negatief: Netheid
Not clean
The rooms are dated and not really clean. People claim this is a boutique hotel, but nothing feels boutique. Service is just OK, all the carpets look dirty. The only positive thing about this place it's the location.
2 nachten verbleven in juli 2022
Reactie van Majdi op 26 jul 2022
dera gabriel thank you for your comments be sure that we will take care of them regrads

10/10 – Uitstekend

selena

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely staff and breakfast
5 nachten verbleven in juni 2022
Reactie van Oferico88 op 21 jun 2022
Dear Selena Thank you for staying with us and for the feedback It was out honor to host you at the Villa Kinds regards Ofer, Guest relations manager

10/10 – Uitstekend

Robin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This small hotel was like an oasis in the city. From the lovely breakfast on the patio in the mornings to the quiet rooms, we enjoyed every moment. All convenient located to lots of restaurants and the sights, especially the old city.
5 nachten verbleven in juni 2022
Reactie van oferico88 op 21 jun 2022
Dear Robin Thank you for staying with us and for the positive review We are happy that you loved the breakfast and the quiet rooms. We would like to host you again at the villa. Regards Ofer, guest relations manager

10/10 – Uitstekend

Samantha

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything about this property was beautiful!
1 nacht verbleven in juni 2022
Reactie van oferico op 12 jun 2022
Dear Samantha Thank you for staying with us and for the positive review It was our honor to host you with us Hoping for a chance to host you again Regards Ofer, guest relations manager

10/10 – Uitstekend

Dana

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in mei 2022
Reactie van oferico op 12 jun 2022
Dear Dana Thank you staying with us and for the positive review It was our honor to host you Hoping for a chance to host you again Regards Ofer,Guest relations manager

10/10 – Uitstekend

sharon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My only complaint was that the person at the desk (who was very nice) was unable to give us the correct information for antigen testing. Your food is very good there and I wish you served dinner.
7 nachten verbleven in mei 2022
Reactie van oferico88 op 21 jun 2022
Dear Sharon Thank you for staying with us and for the positive feedback. We are very happy that you liked our food. We are waiting for a chance to host you again Regards Ofer,Guest relations manager

10/10 – Uitstekend

Sarah

1 nacht verbleven in mei 2022

10/10 – Uitstekend

Roxanne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The people there are so nice. The first night I stayed there, it was a holiday and everything was closed. The person who worked that night was so kind to find a place for us to eat, call a taxi and make sure the taxi picked us up when we were done. Also made sure we got back safely. The day we were leaving Solomon let us keep our room until we got back from our tour, then when we arrived he said you can use the room until you have to leave to Tel-Aviv. And also found us a taxi to take us to Tel-Aviv and then to Jaffa and then pick us back up and take us to the airport at night. He went above and beyond! I would recommend this hotel! Truly the staff is amazing and the next time I go to Jerusalem I will plan to stay here again.
2 nachten verbleven in april 2022
Reactie van Majdi op 3 mei 2022
Dear Roxanne Thank you so much for your heartwarming review, it is always a pleasure to hear that our guests advise their fellow travelers to stay with us. We are extremely glad to hear that you valued our great professional front-desk team who will always be happy to help our guests with their every need and desire, and our location here at the center of this great city. we are looking forward to welcome you back to…….

10/10 – Uitstekend

Richard

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff and breakfast were the highlights of the stat at Villa Brown. The rooms were beautiful and the bathrooms were clean, updated and great shower! The staff could not have been more accommodating, caring and helpful. We were in Jerusalem during a real cold spell, in the 30's -40's and the only problem was that the heat in a couple of our rooms did not work. They offered to move us and we relocated to rooms that had heat. Other than that, great stay and amazing breakfast. Will definitely stay here again.
5 nachten verbleven in maart 2022
Reactie van oferico op 21 mrt 2022
Dear Richard, Thank you for staying with us and for the positive feedback, We are doing our best to plesant their stay and we were very happy to host you at the villa. Hoping for a chance to host you again, Regards, Ofer Cohen, Guest relations manager

10/10 – Uitstekend

Michael

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The restaurant staff were amazing! The food was excellent.
3 nachten verbleven in maart 2022
Reactie van oferico op 21 mrt 2022
Dear Michael, Thank you for staying with us and for the positive feedback, all your compliments will transfer to the relavant people, hope for a chance to host you again Regards, Ofer Cohen Guest relations manager

8/10 – Goed

Philip

3 nachten verbleven in maart 2022
Reactie van oferico op 14 mrt 2022
Dear Phillip, Thank you for your high rate it was our honor to have you at the villa, hoping to see you back soon regards, Ofer Cohen Guest relations manager

10/10 – Uitstekend

Ian, Watchet

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Customer service is excellent
3 nachten verbleven in januari 2022
Reactie van Oferico88 op 25 jan 2022
Dear Ian Thank you for staying with us and for the positive feedback. We are much happy that you liked our customer service. Hoping to see you again with us Regards, Ofer Cohen Guest Relations Manager

10/10 – Uitstekend

natalys

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2021
Reactie van oferico op 3 jan 2022
hi natalys, thank you for the positive feedback hope to see you back again with us. regards, Ofer, guest relations manager