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Beoordelingen van Courtyard Hotel Arcadia

4 out of 5
Courtyard Hotel Arcadia
950 Park Street, Arcadia, Pretoria, Gauteng

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 30 van 58 beoordelingen" "
Gastenscore: 8 - Goed. 23 van 58 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 58 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 58 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 58 beoordelingen" "

9,4/10

Netheid

9,0/10

Personeel en service

7,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Cheryl

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Weekend at Courtyard Arcadia
Good stay. Everything was as expected and no complaints. Stage 6 load shedding while we were there, but the hotel obviously has back up power as we were not affected. Very convenient location for University of Pretoria as we were dropping our daughter off.
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Stanley

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very comfortable
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Karyn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love this hotel - it feels like you’re in the country and not in the middle of the city. Staff are so friendly, and rooms are large and clean. Another great stay!
1 nacht verbleven in januari 2024

8/10 – Goed

Maja

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in oktober 2023

8/10 – Goed

Ellis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
00000
1 nacht verbleven in november 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

Tayla

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Lovely short-stay at Courtyard Hotel Arcadia
My partner and I were here for 2 days and one night. (Had to be in Pretoria for a meeting monday morning). We arrived early in the morning and spent some time by the pool had a great night sleep then worked from the lounge the following day before heading back home. The staff have been incredibly helpful and attentive! We've enjoyed our stay fully! The Hotel overall is lovely, well looked after. It is however an older hotel so some of the finishings are somewhat dated and could definitely use a bit of maintenance. This shouldn't deter you from having a lovely stay though!
1 nacht verbleven in november 2023

10/10 – Uitstekend

ROCKY

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Grant

1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Cicelia

1 nacht verbleven in juli 2023

4/10 – Matig

Stuart

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Clean and conveniently positioned
1 nacht verbleven in juli 2022
Reactie van Edward op 4 jul 2022
We appreciate your response and comments, thank you

10/10 – Uitstekend

Cicelia

1 nacht verbleven in juli 2022
Reactie van Management and team op 5 jul 2022
Thank you for staying with us and we value your response. We hope to see you again, soon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2019
Reactie van Edward op 22 aug 2019
Good Afternoon I trust that this finds you well. We appreciate you taking the time to complete the response following your recent stay and thank you for your excellent review, it is greatly appreciated. We are delighted to hear that you were comfortable during your stay and that we all looked after you to ensure a pleasant and relaxing time with us . Sincere regards Edward General Manager and Team

8/10 – Goed

WATANABE

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in juli 2019
Reactie van The CLHG Team op 16 jul 2019
Dear Watanabe Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

10/10 – Uitstekend

Georg

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
Stay and service excellent people friendly and help full place very clean and will come back again Location of Hotel excellent
1 nacht verbleven in februari 2019
Reactie van The CLHG Team op 26 feb 2019
Dear Georg Thank you for taking the time to review our lovely hotel. We are delighted that you enjoyed your stay and sincerely appreciate your great feedback and rating! We hope to welcome you as our guest again soon.  With kind regards

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep, Zakenreiziger
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Booked through Expedia with no idea that we would, not only be given a room with steep steps only to find this out after being told by the reception that there were no steps then after the 3rd try a room with twin beds but obviously only set up for one person short glasses, no globe in second bedside light. No rails in to get in and out of the pool. The staff assisting were pleasant helpful but could have done with more training and direction
1 nacht verbleven in januari 2019
Reactie van Edward op 30 jan 2019
Good Morning Thank you for your valuable feedback following your stay with us . I extend my personal apologies that your were not immediately assisted with a room on the ground floor as well as that a globe was faulty in your room and you were short of a glass , this has already been addressed with the staff and departments concerned . I have taken note of your suggestion for a rail at the pool . This is the first time that it has been suggested and we certainly will take it into consideration as a possible addition to the pool area. I am delighted to hear that the staff were hospitable and friendly and willing to assist and take care of you during your time with us . I really do appreciate your comments and value your time taken to send them through to us to ensure that they do not re-occur . Wishing you a wonderful day and happy travels . Kind regards Edward Williams General Manager I value your time

10/10 – Uitstekend

Camilla

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in november 2018
Reactie van Edward op 19 nov 2018
Dear Camilla Thank you for your review following your recent stay with us and am pleased to see that you were comfortable and that the whole Team took careful care of you during your stay . Best regards Edward General Manager

10/10 – Uitstekend

Hamman, Cape Town

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2018
Reactie van The CLHG Team op 17 okt 2018
Dear Hamman Thank you for taking the time to review our lovely hotel. We are delighted that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon. With kind regards

10/10 – Uitstekend

Karin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fabulous stay in the city, with a country feel!
Our stay at the Arcadia Courtyard was very pleasant. A beautiful historic building, lovingly restored and maintained. Very comfortable beds, good linen, and great pillows! The staff are always extremely courteous, and we will definitely go back to this establishment!
1 nacht verbleven in september 2018
Reactie van The CLHG Team op 6 sep 2018
Dear Karin Thank you for taking the time to review our lovely hotel. We are delighted that you enjoyed your stay and sincerely appreciate your great feedback! We look forward to welcoming you as our guest again soon. With kind regards

10/10 – Uitstekend

Oliver

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Base for Budiness Trip
Travelling for business this was the perfect base for a productive trip. Excellent service all round. Had plenty of pleasant areas to work for all weathers. Architecturally makes a nice change from the more modern hotels. The architectural style is extremely well preserved. Would definitely stay again.
4 nachten verbleven in augustus 2018
Reactie van EW-GM op 22 aug 2018
Good morning We sincerely appreciate your response following you recent stay with us , thank you . It was a pleasure for us to have hosted you and we are delighted to hear that we took excellent care of you and that you were comfortable during your time with us . We are all looking forward to seeing you again on your next trip to the city . Take care and Best regards Edward General Manager

10/10 – Uitstekend

Mike

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Preferential Choice🙂🙂
Excellent our choice when we stay in Pretoria.
1 nacht verbleven in mei 2018

10/10 – Uitstekend

Wendy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2018

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Personeel en service
1 nacht verbleven in mei 2018
Reactie van The CLHG Team op 29 mei 2018
Thank you for taking the time to review our hotel. We regret that you were unhappy and will investigate how your stay could have been improved. We are committed to kindness and service excellence and hope to welcome you as our guest again soon. With kind regards

8/10 – Goed

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Adventures in Africa
Beautiful old style very well kept Dutch mansion with lovely rooms, friendly and helpful staff. The area is close to the US and many other embassies and the Union building and university of Pretoria. And there are several nice restaurants in the area. But it’s in an area too dangerous to walk after dark. They do have Well guarded parking and we felt very safe on the premises.
Reactie van Edward Williams op 17 apr 2018
Good Afternoon John Thank you for your comments and we are pleased to see that you had a comfortable stay with us and that the team made you feel at home . Hope we see you again soon . Best regards Edward Williams General Manager

8/10 – Goed

Lisa

Positief: Netheid, personeel en service en comfort kamer
6 nachten verbleven in februari 2018
Reactie van The CLHG Team op 18 apr 2018
Dear Lisa Thank you for taking the time to review our lovely hotel. We sincerely appreciate the great rating and hope to welcome you as our guest again soon. With kind regards

8/10 – Goed

Heather

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quiet, comfy hotel in Pretoria’s Embassy District
Comfortable room with a nice view of the hotel gardens and pool. Our bed was super comfortable, and the little kitchenette was great. We had a slight issue with our room card deactivating, but the staff was really helpful and even checked the door lock for us. We really enjoyed our stay.
2 nachten verbleven in januari 2018
Reactie van The CLHG Team op 24 jan 2018
Dear Heather Thank you for taking the time to review our lovely hotel. We are pleased that your stay was good and sincerely appreciate the great feedback and rating! We hope to welcome you as our guest again soon. With kind regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel; great location.
Very good value for money in Pretoria. Clean, pleasant, and safe, with secure parking (and a laundromat on the property; very convenient and economical). Great location in Pretoria.
2 nachten verbleven in december 2017
Reactie van The CLHG Team op 18 jan 2018
Thank you for taking the time to review our lovely hotel. We are pleased that your stay was good and sincerely appreciate your valuable feedback. We hope to welcome you as our guest again soon. With kindest regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable stay
The staff were helpful and the place was clean. Thanks to all staff for making my stay comfortable.
4 nachten verbleven in december 2017
Thank you for taking the time to review our lovely hotel. We are delighted that your stay was good and sincerely appreciate your great feedback. We look forward to welcoming you as our guest again soon. With kindest regards The CLHG Team

10/10 – Uitstekend

sven

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2017

8/10 – Goed

chris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I wouldve thought that breakfast was included, but it apparently wasnt, so after 2 cups of coffee and a bowl of cereal it cost us R290 for 2 people which is rather over the top Id say..Our room number was on the list and thus i thought that breakfast was included, rude awakening...
1 nacht verbleven in juni 2017

10/10 – Uitstekend

Christian, Quebec, Canada

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Oasis of refinement and peace
This hotel is ideally located in Pretoria's embassy area. Pretoria does not have much to offer, although the parliament garden (Union Buildings) is one of the must of a travel in South Africa, so, if you are a bit tired of travelling all around the country, why not drop your luggage there and settle for a while? It is an oasis of peace and refinement modeled on the lifestyle of old brits gentleman club (but open minded and ladies welcome!). The kind of hotel we regret not having spend more time in to enjoy all it has to offer.

8/10 – Goed

Mark, Warwick, UK

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
NIce Hotel in Nice Area
This was a very pleasant hotel in a pleasant area of town. The staff were very helpful, and the rooms were large, clean and comfortable. The restaurant was fine for an evening or two, and breakfast was excellent.

8/10 – Goed

Tommy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Säkert fint hotell med känsla av att vara hemms
Ett fint hotell med fina rum, god riklig frukost, säker parkering, möjlighet till säkra promenader i närområdet. Trevligt med fria drinkar 17-19 varje eftermiddag Trevlig och hjälpsam personal

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
fantastic base in Pretoria for the rugby
Very nice hotel, beautiful old homestead with lots of character and a great breakfast

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer

8/10 – Goed

Ben

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean & Private
The hotel has great pricing, is secure and of good quality. This is my second stay in this hotel and I will come back every time.

10/10 – Uitstekend

Kathy, North Carolina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lodging in Pretoria
Drivers from the airport know the Courtyard Arcadia in Pretoria. You can get a driver (a little different than a taxi) if you come in too late for the train (about a 30 minute drive), or take the convenient train from the airport to the Hatfield Station (end of line) in Pretoria, then a 5 minute taxi ride. Hotel staff are very nice and helpful. The rooms are large and comfy. It has the feel of an older hotel, with the cleanliness of new. We stayed two nights, went on Safari then came back for two more before flying off to Victoria Falls. BOTH experiences were excellent. OH - and their breakfast is a full serve, how do you want your eggs cooked breakfast! You have to pay for it, but well worth it.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Very pleasant stay with excellent and cooperative staff.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Superb staff and attititde

10/10 – Uitstekend

Monica, Kimberley

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very comfortable hotel
I had a 5 night stay at the Court Yard, and it was really comfortable, and catered for all my needs during the relatively long stay. The aircon in my room did not work, and I was immediately offered an upgrade to a lovely suite.

8/10 – Goed

Cliff, Jamaica

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent facility. Neighbour Hood was a bit dark at nights.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Good standard at Courtyard
Standard hotel. Good for business. Friendly staff. Quiet street. They did make a billing error and recharged the pre paid rate, but this was resolved.

10/10 – Uitstekend

Ruth, Sacramento, Ca

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent accommodations in Pretoria
This was my second stay and I will be back. Staff was courteous and welcoming. Accommodations were clean and lovely. Breakfast room is charming. Wifi was improved and the evening cocktail hour is a welcome surprise. I felt safe and truly enjoyed my stay. Love the location. This is my hotel of choice in Pretoria.

8/10 – Goed

James, USA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
B&B feel
Nice cozy safe place, great breakfast but was not included in price. Kitchenette with sitting room like mini- suite. Very lame Quiet little happy hour every afternoon but if you want a free buzz add a star! Wifi atrocious but like that most places in Africa. Very friendly staff.

8/10 – Goed

Ian, Cape Town

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Probably the nicest apartment hotel in the area
Its nice to have a little kitchen so you don't have rely on fast food the whole time. Smoking room had no ashtrays though.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bien que noua ayons réservé et payé pour une suite exécutive avec 2 chambres (4 personnes), l'hôtel a donné notre chambre à un autre client et nous avons été logé dans une belle chambre mais avec seulement un lit double et un seul lit d'appoint. Ma conjointe a donc dû partagé le lit double avec nos 2 filles de 8 et 9 ans, et j'ai couché sur le lit d'appoint. L'hôtel n'a pu réglé la différence de prix (environ 130$) car la transaction avait déjà été complétée avec Expédia, mais ils m'ont indiqué qu'ils allaient faire le suivi. N'ayant pas eu de nouvelles après quelques semaines, j'ai donc du faire des démarches moi-même afin de régler la situation. Malgré tout, cet hôtel est charmant, bien situé, et confortable.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, comfort kamer
OK hotel with a few issues
Could have been a very good stay. However, the entire ground floor of the main building was being varnished and consequently there was no access to what looked to be an attractive lobby and breakfast room. Nor was it possible to get any food without ordering a delivery or going out. Other bad thing was that the water in the pool was completely green and murky. Certainly did not invite to being used. On the positive side, the staff was lovely and extremely helpful. Also, although a bit dark, the room was both spacious and comfortable.

10/10 – Uitstekend

Robert Ehlers, Qatar

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel Stay
Exceptional service and value for money. One of the best i stayed Keep up the good work

10/10 – Uitstekend

Steve, Calistoga, Ca

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Stay
Loved the public rooms in the former mayor of Pretoria house. Felt like we stepped back to turn of the century. Staff was terrific as was the breakfast, our lovely suite and the overall ambience of the property. Would recommend to everyone. Also, it's location, in the heart of the embassy district and close to the main shopping and entertainment area, was perfect!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amiable staff and great service
Absolutely enjoyed stay at Courtyard Arcadia. Staff was mindful about our needs and went out of their way. Two thumbs up!