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Beoordelingen van Raphael Penthouse Suites

5 out of 5
Raphael Penthouse Suites
South Wing Nelson Mandela Squ Fifth St, Sandton, Gauteng

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 8 van 15 beoordelingen" "
Gastenscore: 8 - Goed. 5 van 15 beoordelingen" "
Gastenscore: 6 - Redelijk. 0 van 15 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 15 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 15 beoordelingen" "

8,8/10

Netheid

8,2/10

Personeel en service

10/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Ivan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay. Near the mandela square with all the facilities.
3 nachten verbleven in november 2023

10/10 – Uitstekend

Renee

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Attached directly to the mall made for an easy and convenient stay. Nice lounge and kitchen gave a nice homey feel and space you dont get in a hotel room.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Tal

3 nachten verbleven in augustus 2023

10/10 – Uitstekend

vimbai

3 nachten verbleven in juli 2023

2/10 – Ontzettend slecht

Henrik

Reisde met familie
Positief: Netheid
Negatief: Personeel en service
Good location, but not living up to expectations
Good location next to best shopping and dining. Good breakfast served at nearby hotel. Spacious rooms. Mold in the rooms, poor and not very friendly service, many technical issues, for example they could not make keys for our rooms and wifi worked only half of the time. Tried to charge extra for breakfast that was included. All in all, not what to expect from a 5 star hotel
2 nachten verbleven in januari 2023

10/10 – Uitstekend

Markus

1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Taichi

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice and clean rooms. daily room cleaning was professional. connected directly to the Sandton City mall so easy access to the restaurants and shopping.
3 nachten verbleven in april 2022

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2021
Reactie van Mariese op 25 aug 2021
Warm greetings from Raphael Penthouse Suites, many thanks for taking the time to give us feedback of your recent stay, we are very grateful for your feedback. I am pleased to see that you have enjoyed your overall experience with us, we do our very best to ensure we exceed guest expectations with our high service standard and passion. We look forward to welcoming you back again soon. Kind regards, Mariese Smith

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2021
Reactie van Jackie op 26 mrt 2021
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

2/10 – Ontzettend slecht

Justin

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Probably the worst hotel room in Sandton
Literally terrible experience in a shabby and worn out and hugely overpriced room. I'm traveling on business and booked this property because I thought I might benefit from the lounge area and kitchen but the carpet was soaking wet from leakage from the patio, the sofa was beyond worn out, the wardrobe doors didn't slide / close properly and the bedroom still has a square CRT TV as if it's 1994! Really a terrible shambles of an experience, not to mention lifts not working on the day I arrived.
4 nachten verbleven in december 2019

10/10 – Uitstekend

Kenton

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
HIdden Gem, Great Location
Great location, great apartment, only one slight criticism and that was there was no iron or ironing board in the apartment.
1 nacht verbleven in november 2019
Reactie van Jackie op 25 nov 2019
Thank you for your kind review. It was a pleasure to have you stay with us and we look forward to welcoming you back again soon. Best wishes The Michelangelo Towers Team

8/10 – Goed

Markus

Positief: Netheid, personeel en service en comfort kamer
Zentrale Lage beim Nelson Mandela Square
Um es vorwegzunehmen, die zahlreichen Restaurants am Square sind nicht so lärmig. Die laufenden Airconditioner allerdings schon. Das Apartment ist ein bisschen in die Jahre gekommen aber Preis/Leistung stimmt. Ideal für Familien. Im Herzen von Sandton City mit Zugang zu all den Shops und Restaurant. Nähe Gautrain. I
1 nacht verbleven in oktober 2019
Reactie van Jackie op 12 nov 2019
Dear Markus, Thank you for your valuable review on Expedia. We look forward to welcoming you back again soon. Best wishes The Raphael Suites Team

8/10 – Goed

Bineet, Chicago

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Johannesburg at the Raphael
This is a great place to stay if you want quiet and businesses like environment but still in the midst of all the action
Reactie van General Manager op 8 aug 2016
Dear Bineet, Thank you very much for choosing to stay at the Michelangelo Towers. We thank you for your valuable feedback regarding your recent stay with us and we are delighted to hear that you had such an enjoyable experience during your stay. We look forward to welcoming you back to the hotel in the near future. Kind regards, Michelangelo Towers Management and Staff

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Recent Stay
Furniture is dated and wifi poor.

8/10 – Goed

Jeremy, Frankfurt

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Self-service in Sandton
Good