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Beoordelingen van The Capital Melrose

3.5 out of 5
The Capital Melrose
Atholl Oaklands Road, Corner of Kernick Ave, Johannesburg, Gauteng

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 43 van 64 beoordelingen" "
Gastenscore: 8 - Goed. 12 van 64 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 64 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 64 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 64 beoordelingen" "

9,4/10

Netheid

8,8/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

BUSISIWE

1 nacht verbleven in januari 2024

8/10 – Goed

Gerrit

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable and well appointed hotel
A comfortable and well appointed hotel and room with very friendly and helpful staff. Very close to the Melrose Arch precinct and not too far off the M1 highway.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Couple stay
Stayed a couple of nights. It was a good stay, clean property including gym. Pool is small and thin and by the dinning area only thing I dislike. Overall great service. Was able to uber/bolt from there and food service was easy. Must eat there atleast once it’s delicious.
1 nacht verbleven in november 2023

4/10 – Matig

Busisiwe

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Busisiwe

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
We had a great stay and the staff was so helpful, we will definitely come back it's actually our home away from home.
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Yarin

1 nacht verbleven in september 2023

10/10 – Uitstekend

Noel

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2023

10/10 – Uitstekend

Arsène

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hôtel très propre. Accessible. Safe. Personnel très sympathique et agréable. Je recommande fortement
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Sibusiso

1 nacht verbleven in maart 2023

10/10 – Uitstekend

laurence

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good area. Comfortable
3 nachten verbleven in maart 2023

8/10 – Goed

Gaurav

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Chef Chris and manager Kent were amazing! Took great care of us!!
4 nachten verbleven in maart 2023

10/10 – Uitstekend

Fatima

1 nacht verbleven in februari 2023

10/10 – Uitstekend

Andre

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Well, it was all well done. I've nothing to complain about. We do love so much to stay there and thinking to came back again.

10/10 – Uitstekend

Busisiwe C

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2022

10/10 – Uitstekend

DAVID A

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Could not pick a better hotel
Very helpful staff.
2 nachten verbleven in september 2022

8/10 – Goed

Ray

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Airport shuttles never arrived.
Everything about the hotel was wonderful except arranging airport shuttles. Twice they were ordered ahead of time and twice they never showed up and our entire group of 16 had to scramble for an alternative. We probably will not use this property again because of this issue and that there is an expense to use an airport shuttle if it does show up.
1 nacht verbleven in juli 2022

4/10 – Matig

Stéphane

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
We hardly slept due to parties Rooms next door until 3 in the morning! Nobody from the staff dared to stop the noses, because, according to the front desk it was… « friday »!! What is the point?
1 nacht verbleven in juli 2022

2/10 – Ontzettend slecht

Yinka

Negatief: Personeel en service, comfort kamer
Bad Hotel
Terrible. I did not enjoy my stay due to this hotels treatment. My friend later left for another hotel close by and saw the big difference.
14 nachten verbleven in mei 2022

8/10 – Goed

Busisiwe Carol

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2022

8/10 – Goed

Jo

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Always a pity about your neighbours
Firstly, the staff: awesome! Friendly, professional, welcoming. The room I stayed in was small but comfortable; then again, the rate I paid was reflected in this. BUT: the room next door had a balcony and those occupants would stand there and smoke, discoursing loudly. The smoke would waft into my room while their voices were intrusive. Also, the restaurant does not have surfaces that absorb sound and any laughter or so is, to say the least, LOUD! But, the food is good, the location brilliant, the parking secure.
1 nacht verbleven in november 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
QUIET PLACE
It was a beautiful stay though it was only for one night, it is also quiet, will definitely come back.
1 nacht verbleven in oktober 2021

10/10 – Uitstekend

Sinae

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2021

8/10 – Goed

Israel

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2021

10/10 – Uitstekend

Thabelo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2021

8/10 – Goed

Naushad

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very neat hotel close to melrose arch friendly staff Will definitely book again soon
1 nacht verbleven in augustus 2021

8/10 – Goed

Ismail Kharwa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2021

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in maart 2021

10/10 – Uitstekend

MUSANDIWA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2021

10/10 – Uitstekend

Patience

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
It was amazing. Love the hotel wasn’t our first time there however our bed wasn’t so comfortable this time as the bed kept making cracking sounds when you’d turn.
1 nacht verbleven in maart 2021

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Okay overall. Clean and safe a lot of characters on-site.
1 nacht verbleven in februari 2021
Reactie van Reservations op 12 apr 2021
Thank you for your feedback. We look forward to welcoming you back in the hotel.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great friendly staff - good location - convenient to great shopping
5 nachten verbleven in januari 2021
Reactie van Fundi Zwane op 19 jan 2021
Good Day, Thank you so much for your feedback and choosing to stay with us. We look forward to welcoming you back in the near future

10/10 – Uitstekend

Basetsana

Positief: Netheid, personeel en service
3 nachten verbleven in december 2020
Reactie van Fundi Zwane op 26 jan 2021
Thank you so much for your feedback, we look forward to welcoming you back to the hotel in the near future.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location - modern rooms and furnishings - good food menu
7 nachten verbleven in december 2020
Reactie van Fundi Zwane op 11 jan 2021
Thank you for staying with us, we appreciate your feedback. Kind Regards Fundi Zwane Reservations

10/10 – Uitstekend

Felicia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Oh yeah
It was amazing. The staff are so friendly and always willing to help. I will definitely be staying here again
1 nacht verbleven in december 2020
Reactie van The Capital Melrose Team op 23 dec 2020
Dear Felicia, Thank you very much for your wonderful feedback. We are thrilled that we could provide you with you a friendly and helpful experience! We look forward to your next stay at The Capital Melrose! Kind Regards, The Capital Melrose Team

10/10 – Uitstekend

Raina

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2020
Reactie van The Capital Melrose Team op 25 nov 2020
Dear Raina, Thank you so much for the wonderful feedback on your stay. We are delighted that you had a good stay. We trust that we will have the opportunity to welcome you back to The Capital Melrose very soon! Kind Regards, The Capital Melrose Team.

10/10 – Uitstekend

Justine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2020
Reactie van The Capital Melrose Team op 25 nov 2020
Dear Justine, Thank you so much for taking the time to provide us feedback on your stay. We are thrilled that we provided you with a 10 out of 10 stay! We look forward to your next stay at The Capital Melrose

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Positief: Voorzieningen
Negatief: Netheid, personeel en service
My room was not reserved, it was given out , became stranded
1 nacht verbleven in februari 2020
Reactie van Karabo Kekane Guest Relations Manager. op 26 feb 2020
Good Morning. Thank you for taking the time to write a review. unfortunately when a booking is not prepaid then we can no guarantee the booking. Full pre-payment is required to secure your booking. Kind Regards

10/10 – Uitstekend

Sebastian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A great modern hotel!
Sammy was great! He met us at the taxi and ushered inside out of the rain and sorted out luggage for us. Thanks so much. The hotel was situated right opposite Melrose Arch, within walking distance of the wanderers and a short taxi to Nelson Mandela Square, so overall, a great location. The breakfast was really good, the pool area was well maintained and if it were sunny would have been a great place to relax. The rooms were spacious, comfortable and very clean. Little things such as British/European plugs in the room made life easier.
2 nachten verbleven in februari 2020
Reactie van Karabo Kekane Guest Relations Manager. op 13 feb 2020
Good Day Sebastian. Thank you so much for taking the time to review your most recent stay with us at The Capital Melrose. you i love Sammy he is just the Best!!! i am soo happy that he made you feel at home, i will be sure to share this feedback with as this will motivate him. As The Capital location to us is EVERYTHING. we make we are best located for our guest convenience and also we offer a complimentary shuttle within a 5km radius. we looking forward to welcoming you back and I hope you have a wonderful day ahead. Kind Regards Karabo Kekane. Guest Relations Manager

10/10 – Uitstekend

Michel

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Value for Money
very convenient , comfortable and excellent service. room service was very good
3 nachten verbleven in februari 2020
Reactie van Karabo Kekane Guest Relations Manager. op 13 feb 2020
Good Day Michel. Thank you so much for taking the time to review your most recent stay with us at The Capital Melrose. your feedback is appreciated and we looking forward to welcoming you back in the near future. Kind Regards Karabo Kekane Guest Relations Manager.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid
Negatief: Comfort kamer
Modern nice looking rooms but too small and noisy surroundings. Food is good. Staff was friendly but not too warm
1 nacht verbleven in januari 2020
Reactie van Karabo Kekane Guest Relations Manager. op 3 feb 2020
Good Day anonymous. Thank you for taking the time to review your most recent stay with at The Capital Melrose. Your feedback is appreciated and we hope to see you in the near future. Kind Regards

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quarto amplo e limpo, café da manhã excepcional. Muito agradável. Bem localizado.
2 nachten verbleven in december 2019
Reactie van Karabo Kekane Guest Relations Manager. op 6 feb 2020
Bom dia anônimo. Obrigado pelo seu feedback e esperamos vê-lo em breve. Atenciosamente

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Really great hotel, clean, perfect, just really good overall, would definitely stay here again
1 nacht verbleven in januari 2020
Reactie van Karabo Kekane Guest Relations Manager. op 12 jan 2020
Good Day Anonymous. Thank you so much for taking the time to review your most recent stay with at The Capital Melrose, your feedback is appreciated and will be shared with the staff. We looking forward to welcoming you back in the near future. Kind Regards.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2019
Reactie van Karabo Kekane Guest Relations Manager. op 9 jan 2020
Good Day Anonymous. Thank you for your rating!!

4/10 – Matig

Ahmed

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2019
Reactie van Karabo Kekane Guest Relations Manager. op 9 jan 2020
Hi Ahmed. Thank you for the rating.

2/10 – Ontzettend slecht

Talita

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Wouldn’t recommend the Melrose Capital
The swimming pool was green and you couldn’t swim in it. One staff member was extremely rude to me, other staff members were very helpful.
1 nacht verbleven in december 2019
Reactie van Karabo Kekane Guest Relations Manager. op 9 jan 2020
Good Day Talita. Thank you so much for the review. please note that concerns raised will be addressed. we hope to see you in the near future.

10/10 – Uitstekend

Lesandra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I am a Capital group regular and my "home" was the Capital Empire. This was my first stay at Melrose and this may just be my new Capital Home! Love the location, the service was great and room service was efficient.
2 nachten verbleven in december 2019
Reactie van Karabo Kekane Guest Relations Manager. op 19 dec 2019
Good Day Lesandra. Thank you so much for taking the time to review your most recent stay with at The Capital Melrose. Reading this review is so heart warming, i will be sure to share Team as this will motivate them to consistently deliver best Guest Service. We are looking forward to welcoming you back in the near future and i hope you have a wonderful Christmas and prosperous New Year! Yours in Guest Relations.

8/10 – Goed

Nick

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel stay....just watch your bags.
We had a very nice stay but left very unhappy. We checked in very late with 2 rooms and a family of 7. We ordered room service and the food was good. We hired a van to come transport us to our next location and left. Once we arrived at our next destination we found we were missing 2 bags. We had all the bags in the lobby and asked the bellman to our all the bags in the van. Ultimately it was my mistake of not checking. But it’s been a pain to get the bags back.
1 nacht verbleven in december 2019
Reactie van Karabo Kekane Guest Relations Manager. op 20 dec 2019
Good Day Nick. Thank you so much for taking the time to review your most recent stay with us at The Capital Melrose and your feedback is appreciated. Kind regards

10/10 – Uitstekend

carolina

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Recepção muito atenciosa, solícitos. Quarto limpo, tudo novinho, banheiro bom. Adaptadores de tomada no quarto.
2 nachten verbleven in december 2019
Reactie van Karabo Kekane Guest Relations Manager. op 12 dec 2019
Good Day Carolina. Thank you so much for the amazing review. we hope to see you soon in the near future. Kind regards

10/10 – Uitstekend

Susanne

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2019
Reactie van Karabo Kekane Guest Relations Manager. op 9 dec 2019
Good Day Susanne. Thank you for such a wonderful rating. We hope to see you soon in the near future. Yours in Guest Relations.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2019
Reactie van Karabo Kekane Guest Relations Manager. op 5 dec 2019
Good morning Anonymous. Thank you so much for your rating. we hope to see you in the near future. Kind Regards