3 buitenzwembaden, gratis zwembadcabana's, parasols voor strand/zwembad
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Beoordelingen van Kona Village, A Rosewood Resort

5 out of 5
Kona Village, A Rosewood Resort
72 300 Maheawalu Drive, Kailua-Kona, HI

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 14 van 18 beoordelingen" "
Gastenscore: 8 - Goed. 2 van 18 beoordelingen" "
Gastenscore: 6 - Redelijk. 0 van 18 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 18 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 18 beoordelingen" "

9,4/10

Netheid

9,6/10

Personeel en service

9,6/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Peter

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Truly exceptional! Everything was beautiful. The rooms were so fantastic. A 10/10!
6 nachten verbleven in mei 2024
Reactie van Maria Jose Rodriguez, Resort Manager op 13 mei 2024
Aloha Peter,Mahalo nui for your kind words. We appreciate you taking the time to share your experience and look forward to welcoming you back many times in the years to come!We noticed your 1 out of 5 score and would love to hear if there is anything we can do to resolve this matter or if perhaps it was a glitch.A hui hou,Maria Jose RodriguezResort Manager

10/10 – Uitstekend

Nick

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay was incredible. Lovely beaches and pools, impeccable service, and beautiful, spacious rooms. Facilities like the spa and gym were top notch, refined and stylish without being fussy. Would stay here again in a heartbeat, highly recommend for anyone looking for a quiet, stress free stay.
4 nachten verbleven in mei 2024
Reactie van Maria Jose Rodriguez, Resort Manager op 9 mei 2024
Aloha Nick,Mahalo nui for sharing your experience. We are delighted to hear that you enjoyed your stay! We hope to welcome you back to Kona Village very soon.A hui hou,Maria Jose RodriguezResort Manager

10/10 – Uitstekend

Janet

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had stayed at Kona Village many years ago before it was destroyed by a tsunami. We were excited when we heard it had reopened, but worried that it may have lost some of it's charm. We were thrilled that it is still the unique, wonderful place it always was, but a lot more luxurious. The hales are very comfortable and quiet. The bathrooms are huge and include an outdoor shower that we used every day. The staff is amazing, friendly and very helpful. We enjoyed all of the dining options and only went off property to the hotel next door for one dinner. We're already trying to figure out when we can return. We can't imagine stying at any other hotel on the big island!
5 nachten verbleven in april 2024
Reactie van Maria Jose Rodriguez, Resort Manager op 1 mei 2024
Aloha Janet,Mahalo nui for sharing your experience with us. We are delighted that we could welcome you back to Kona Village to experience its timeless magic. We hope to welcome you back many times in the future!A hui hou,Maria Jose RodriguezResort Manager

10/10 – Uitstekend

Kathleen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Maria Jose Rodriguez, Resort Manager op 5 apr 2024
Aloha Kathleen,Mahalo nui for your 5-star review! We hope to welcome you back to our Hawaiian Hideaway very soon.A hui hou,Maria Jose RodriguezResort Manager

10/10 – Uitstekend

Eleazar

Positief: Personeel en service, staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Maria Jose Rodriguez, Resort Manager op 5 apr 2024
Aloha Eleazar,Mahalo nui for your 5-star review! We greatly appreciate you taking time to share your feedback and we look forward to welcoming you back in the future.A hui hou,Maria Jose RodriguezResort Manager

10/10 – Uitstekend

Marc

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Maria Jose Rodriguez, Resort Manager op 28 feb 2024
Aloha Marc,Mahalo nui for your 5-star review. We are delighted to hear you enjoyed your stay and we look forward to welcoming you back.A hui hou,Maria RodriguezResort Manager

10/10 – Uitstekend

Andrew

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gorgeous property and wonderful staff
Reactie van Maria Jose Rodriguez, Resort Manager op 28 feb 2024
Aloha Andrew,Mahalo nui for your 5 star review and kind words. We appreciate you taking the time to share about your experience and we look forward to welcoming you back again in the future.A hui hou,Maria Jose RodriguezResort Manager

8/10 – Goed

larissa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is absolutely beautiful and brand new, rooms are huge, every room has balcony. Staff is extremely friendly, helpful and attentive. But, Food is ok not outstanding. I ordered twice eggs Benedict ( once with ham and with turkey bacon second time) and had horrible heartburn. Has to take medication. Had lunch and Poké bowl in 1 restaurant was overly salty and the other restaurant was tasteless. The other thing is you are in the middle of nowhere ( at least that’s how it feels like) so your food options are very limited .
4 nachten verbleven in februari 2024
Reactie van Maria Jose Rodriguez, Resort Manager op 23 feb 2024
Aloha Larissa,Mahalo nui for sharing about your experience. We greatly appreciate your feedback and will use it to continue refining our services. We hope to welcome you back again in the future for an enhanced dining service experience.A hui hou,Maria Jose RodriguezResort Manager

4/10 – Matig

Sheila

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This property is ok. The check-in staff is unprofessional and crooked. They clearly haven’t been trained. I had a far better experience at the Four Seasons and the Mauna Lani. We will always choose those resorts over Kona Village.
1 nacht verbleven in december 2023
Reactie van Maria Jose Rodriguez, Resort Manager op 12 jan 2024
Aloha Sheila,Mahalo nui for sharing about your experience. We are disheartened to hear that your check-in experience was less that exceptional and that our front desk team did not make you feel like ohana. This is not how we hoped your experience would be. We hope to have the opportunity to welcome you back and provide the incredible experience that so many of our guests have grown to love.Mahalo,Maria Jose RodriguezResort Manager

10/10 – Uitstekend

Leo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Maria Jose Rodriguez, Resort Manager op 2 jan 2024
Aloha Leo,Mahalo nui loa for your 5-star review! Your feedback is greatly appreciated and we look forward to welcoming you back very soon.A hui hou,Maria Jose RodriguezResort Manager

10/10 – Uitstekend

Vahagn, Burbank

7 nachten verbleven in september 2023
Reactie van Maria Jose Rodriguez, Resort Manager op 9 feb 2024
Aloha,Mahalo nui for your 5-star review. We look forward to welcoming you back in the future.A hui hou,Maria Jose RodriguezResort Manager

10/10 – Uitstekend

Jennifer Lynn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely one of the best vacations I’ve ever had! This resort is everything I hoped it would be. it is absolutely stunning, and worth every penny spent.
7 nachten verbleven in september 2023
Reactie van Maria Jose Rodriguez, Resort Manager op 22 dec 2023
Aloha Jennifer,Mahalo nui for your wonderful review! We are delighted to hear that you enjoyed your time with us. We hope to welcome you back very soon.A hui hou,Maria Jose RodriguezResort Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Poor QPR
Wanted to love it but the quality to price ratio was out of line, especially compared to the neighboring Four Seasons Hualalai. The rooms themselves were spacious and beautiful, certainly warranting a $1-2k per night price tag, not the $3-$4k per night being charged. We found the hotel to be very overpriced. Also odd were the unpaved dirt roads throughout the property. I understand the desire to maintain a certain unspoiled nature aesthetic, but the dust and dirt transferred onto everything (clothing, floors, car floors) creating a real mess. Restaurants were good but somehow lost one of our confirmed via email reservations for a larger group and had to sit us an hour later. Not the same selection as you would find a Hualalai. The property does have a very nice beach which Hualalai lacks, in a beautiful cove, but the pools at Hualalai are much nicer, especially for families. For my money, I’d stay at Hualalai all else being equal or one of the ritzy hotels in the Caribbean (you could afford an Aman for the same price).
3 nachten verbleven in oktober 2023
Reactie van Maria Jose Rodriguez, Resort Manager op 13 dec 2023
Aloha,Mahalo for sharing your experience and we appreciate you joining us at Kona Village, A Rosewood Resort. We appreciate your feedback, and will extend this to the departments who can gain improvement from your insights which help to continually improve our offerings. We hope to have the opportunity to welcome you back and provide the incredible experience that so many of our guests have grown to love.A hui hou,Maria Jose RodriguezResort Manager

10/10 – Uitstekend

?????

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in november 2023
Reactie van Kona Village, A Rosewood Resort. op 4 dec 2023
Thank you for your review.

10/10 – Uitstekend

Michael, Koloa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stay at Kona Village if you can, can not say enough good things. Aloha!
4 nachten verbleven in september 2023
Reactie van Debbie op 24 sep 2023
Aloha Michael, on behalf of Kona Village, A Rosewood Resort, please accept our gratitude for the sincere comments. We strive to provide a sense of place with outstanding service and a relaxing atmosphere. We hope you consider staying with us again should you return back to the Big Island. Mahalo

10/10 – Uitstekend

Esther

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is amazing. It’s so breathtaking beautiful. The staff is amazing.
3 nachten verbleven in september 2023
Reactie van Debbie op 24 sep 2023
Aloha Esther, on behalf of Kona Village, A Rosewood Resort, please accept our sincere gratitude for the delightful comments about our location and staff. We take pride in our Resort and providing our guest a sense of place. We strive to be the ultimate leader in Luxury. We hope you'll consider staying with us again should you return back to the Big Island. Mahalo

10/10 – Uitstekend

Patrick

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr schöne und neue Unterkunft, ein perfekter Ort zum entspannen
5 nachten verbleven in augustus 2023
Reactie van Kona Village, A Rosewood Resort op 23 aug 2023
Aloha Patrick,Mahalo for your kind review. We hope to welcome you back soon.

10/10 – Uitstekend

Lisa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Such an incredible stay! Just returned and it was everything I wanted in our vacation. Such a relaxing resort, beautiful grounds, amazing rooms, two large pools, plenty of space to roam around, beautiful pond with ducks, bikes available to bike around, delicious food, an awesome gym, snorkeling right from the shore….I can go on and on! We were so sad to leave and wish the Rosewood Kona so much success. Part of me doesn’t want to see it get busy so it’ll always be as quiet as it was during our stay but we loved all the team members working there that we want it to flourish so they all succeed! Thank you for the best 5 days, it was exactly what our family needed!! The only place I’ll go to in Hawaii moving forward…forget the rest, trust me.
4 nachten verbleven in juli 2023
Reactie van Kona Village, A Rosewood Resort op 23 aug 2023
Aloha Lisa,Mahalo for taking the time to share your experience at Kona Village, A Rosewood Resort. We are delighted to hear you felt the warmth and aloha that we strive to deliver on a daily basis. We look forward to welcoming you and your ‘ohana back to our Big Island hideaway very soon.