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Beoordelingen van Chanalai Hillside Resort, Karon Beach

4 out of 5
Chanalai Hillside Resort, Karon Beach
10 Patak Road, Soi 24, Karon, Phuket

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 196 van 461 beoordelingen" "
Gastenscore: 8 - Goed. 175 van 461 beoordelingen" "
Gastenscore: 6 - Redelijk. 60 van 461 beoordelingen" "
Gastenscore: 4 - Matig. 23 van 461 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 461 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

8,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

4 nachten verbleven in januari 2019

8/10 – Goed

Jack

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2017

10/10 – Uitstekend

Pieter, Munein

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastisch hotel
Alles wat je verwacht van een goed hotel is hier vriendelijk personeel super het hotelsuper schoon het ontbijtbufet is uitgebreid en lekker totaal fantastisch

8/10 – Goed

Elisabeth , Limburg

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
schoon hotel
Hotel op loopafstand van het strand, personeel en staf deed erg veel moeite het de gasten naar de zin te maken. Mooi zwembad, met een extra bad op het dak Bedden erg hard maar na melding hiervan werd er een zachtere topper op bed gelegd. Personeel spreek niet erg goed engels, maar doet erg hun best. Taxiservice is beschikbaar maar dit kun je ook zelf goed regelen met de chauffeur. Nadeel: een hotel wat door zeer veel chinesche touringcarbedrijven wordt bezocht ( gasten voor 1 - 2 dagen) dit geeft m.n. 's morgens veel geluidsoverlast. Heel goede prijs-kwaliteitverhouding

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
mooi hotel, goede locatie
Mooi hotel, goede locatie, 10 min lopen van het strand en van het centrum. Super verblijf, ik zou graag terug willen gaan.

8/10 – Goed

Josée

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent resort hotel if you prefer not too busy area. Walkable distance from restaurants and shops. 900 meters from beach. Note there is heavy traffic going to other areas such as Patong, Kata Beach.
2 nachten verbleven in februari 2024

4/10 – Matig

Hyukin

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
성수기 가성비 제로!!
비추합니다. 별 매력없는 보통의 모텔 수준의 호텔!
2 nachten verbleven in januari 2024

8/10 – Goed

Salvatore

2 nachten verbleven in januari 2024

6/10 – Redelijk

Rose

Negatief: Netheid, staat van de accommodatie en faciliteiten
6 nachten verbleven in januari 2024

10/10 – Uitstekend

Karen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great accomodation. On the fourth floor overlooking the pool. Nice room, great amenities. Nice staff. 10 min walk to beach, easy to organise transport etc. Overall great accom, highly recommend.
3 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Chetna

Reisde met een groep
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Blood stained sheets that you have to ask twice to be changed, shower that doesn’t regulate its temperature (so you’ll be freezing and burning within 10 seconds) and meat cooked on the same pan as vegan/vegetarian food - with no cleaning in between! Absolutely would never visit again. The only upside this hotel has is its location.
5 nachten verbleven in november 2023

8/10 – Goed

hassen

Positief: Voorzieningen
Très propre tarif très accessible personnel sympathique et à l écoute
15 nachten verbleven in september 2023

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place for the money
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Safe and quiet. Very nice staff
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Veasna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was nice and clean. The pool was nice and most importantly the staff was amazing. The front office staff to the dining staff was so nice and accommodating. Great overall service! I will definitely stay again.
7 nachten verbleven in juli 2023

4/10 – Matig

Guest

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very disappointing. My room was never cleaned in the 5 days I was there. The breakfast buffet was a total joke aswell!
3 nachten verbleven in maart 2020

8/10 – Goed

Trakarn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly, helpful staff. Lovely pool. Very clean. Excellent poolside service. Gorgeous, relaxed rooftop pool. Quiet location.
13 nachten verbleven in maart 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone was friendly, staff were very helpful and always acknowledged you, even the young man cleaning the pool in the morning had a smile on his face! The bed was a little hard, but I am one for a soft mattress.
13 nachten verbleven in februari 2020

8/10 – Goed

Christer

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Karon.
Var ett fint hotell med bra service. Men frukosten var inte bra, inget pålägg o bacon mm . Var nog mer ämnad till ryssarna.
9 nachten verbleven in februari 2020

8/10 – Goed

Robert

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in februari 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
We didn't like how to AC/Electricity could only be in use if a room key was inserted in the slot. That being said, every time we returned to our room in took a bit for it to cool down and it was always muggy upon entering.
3 nachten verbleven in november 2019

8/10 – Goed

Samir, Ulm

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
10 nachten verbleven in februari 2020
Reactie van haidy op 22 feb 2020
We are delighted to have been your chosen hotel during your recent stay in Phuket. It was truly a pleasure to serve you. I hope you had an excellent stay with us, we would love to hear your feedback on anything that we could do better on your next visit to the hotel. Look forward to welcoming you back and creating more memories with us whenever your travels bring you to Phuket, Thailand.

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in februari 2020
Reactie van haidy op 22 feb 2020
We are delighted to have been your chosen hotel during your recent stay in Phuket. It was truly a pleasure to serve you. I hope you had an excellent stay with us, we would love to hear your feedback on anything that we could do better on your next visit to the hotel. Look forward to welcoming you back and creating more memories with us whenever your travels bring you to Phuket, Thailand.

8/10 – Goed

Viviane, Marseille

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
19 nachten verbleven in januari 2020
Reactie van haidy op 22 feb 2020
We are delighted to have been your chosen hotel during your recent stay in Phuket. It was truly a pleasure to serve you. I hope you had an excellent stay with us, we would love to hear your feedback on anything that we could do better on your next visit to the hotel. Look forward to welcoming you back and creating more memories with us whenever your travels bring you to Phuket, Thailand.

10/10 – Uitstekend

Eddie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Thailand 2020
Jättefint hotell rent men kanske lite slitet trevlig personal juste takpool o en stor pool mitt i hotellområdet med bar sov bara en natt bra frukost mycke att välja på😀de hade anordnat Valentin day just den dan vi var där o det var jättefint 😀😀😀😀
1 nacht verbleven in februari 2020
Reactie van haidy op 22 feb 2020
We are delighted to have been your chosen hotel during your recent stay in Phuket. It was truly a pleasure to serve you. I hope you had an excellent stay with us, we would love to hear your feedback on anything that we could do better on your next visit to the hotel. Look forward to welcoming you back and creating more memories with us whenever your travels bring you to Phuket, Thailand.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, tidy, convenient location, friendly staff, nice swimming pool
5 nachten verbleven in februari 2020
Reactie van haidy op 11 feb 2020
We are delighted to have been your chosen hotel during your recent stay in Phuket. It was truly a pleasure to serve you. I hope you had an excellent stay with us, we would love to hear your feedback on anything that we could do better on your next visit to the hotel. Look forward to welcoming you back and creating more memories with us whenever your travels bring you to Phuket, Thailand.

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid, personeel en service
Stanza uno: appena arrivati coprimaterassi e cuscini con macchie gialle e maleodoranti. Fatti cambiare immediatamente. Dopo 2 notti abbiamo chiesto il cambio camera in quanto aveva l'unità esterna del condizionatore rumorosissima e scaldava il terrazzino in maniera torrida, tanto da renderlo impraticabile. Stanza due: coprimaterassi e guanciali anche qua sudici e improponibili. Fatti cambiare anche questi. Siccome qualche guanciale era rimasto di colore e odore inaccettabile, abbiamo sempre dormito con un asciugamano sopra. Cigliegina sulla torta finale: avendo un pickup verso l'aeroporto aeroporto alle 19, chiedo un late-checkout. Mi dicono che fino alle 19 costa come una notte in più. Ok. Che però quantificano in 2500 bat. Peccato che su Booking la STESSA stanza era data a 2000 bat e sul sito dell'hotel a 1700 in promozione a 1300. Glielo faccio presente, mi dicono di prenotarla online. La procedura di acquisto sul loro sito NON FUNZIONA. Per cui sono andato tramite Booking, risparmiando 500 bat. Al Check-out mi trovo una sorpresa: mi mettono in conto la sacca lavanderia (che in tutti gli hotel del mondo sono gratuite), alla cifra di 200 bat. Francamente sconsiglio questa struttura, soprattutto se non amate dormire nella sporcizia. Ci tengo a precisare che sono stato in altre zone della Thailandia e la situazione era ben diversa.
7 nachten verbleven in januari 2020
Reactie van haidy op 22 feb 2020
Thank you for your feedback. We will be addressing your concerns and forward to the concerned department to improve our services.

10/10 – Uitstekend

Geverifieerde reiziger

7 nachten verbleven in januari 2020
Reactie van . op 8 feb 2020
We are delighted to have been your chosen hotel during your recent stay in Phuket. It was truly a pleasure to serve you. I hope you had an excellent stay with us, we would love to hear your feedback on anything that we could do better on your next visit to the hotel. Look forward to welcoming you back and creating more memories with us whenever your travels bring you to Phuket, Thailand.

10/10 – Uitstekend

Nathalie

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
14 nachten verbleven in januari 2020
Reactie van * op 8 feb 2020
We are delighted to have been your chosen hotel during your recent stay in Phuket. It was truly a pleasure to serve you. I hope you had an excellent stay with us, we would love to hear your feedback on anything that we could do better on your next visit to the hotel. Look forward to welcoming you back and creating more memories with us whenever your travels bring you to Phuket, Thailand.

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ottima posizione a 5 minuti dalla splendida spiaggia di Karon ,buona la pulizia, camera ampia con un bel balcone sulla piscina unico neo mancava un canale italiano alla tv e alla presenza di una porta comunicante con la camera attigua che specialmente la notte faceva sentire rumori e voci .colazione ottima e abbondante anche se mancava un po’ di salato , personale eccezionale specialmente alla reception e in sala colazione tuti erano molto gentili premurosi e disponibili,sotto l’hotel ci sono vari negozietti, ristoranti noleggio scooter etc etc tutti con prezzi molto vantaggiosi. Spero di ritornare presto in questo ottimo hotel
9 nachten verbleven in januari 2020
Reactie van haidy op 11 feb 2020
We are delighted to have been your chosen hotel during your recent stay in Phuket. It was truly a pleasure to serve you. I hope you had an excellent stay with us, we would love to hear your feedback on anything that we could do better on your next visit to the hotel. Look forward to welcoming you back and creating more memories with us whenever your travels bring you to Phuket, Thailand.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
2 nachten verbleven in januari 2020
Reactie van Saichol I op 24 jan 2020
Dear Anonymous, Thank you for sharing your feedback and I’m sorry to read your experience didn’t meet your expectations. We regret that some of these factors had inconvenienced you during your stay and thus made it less memorable than was expected. Yours, Saichol Intawong

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
PERFECT walking distance to the beach
Perfect! Nice hotel!
2 nachten verbleven in november 2019
Reactie van Saichol I op 24 jan 2020
Dear Anonymous, Thank you for the great review! We are so honored by your feedback and appreciate the recommendation. We do have a great team here so thank you for the acknowledgement. I will definitely pass your comments down to our staff. Thank you and we hope to welcome you back again soon! Yours, Saichol Intawong

10/10 – Uitstekend

Geverifieerde reiziger

7 nachten verbleven in december 2019
Reactie van Saichol I op 24 jan 2020
Dear Anonymous, Thank you for the great review! We are so honored by your feedback and appreciate the recommendation. We do have a great team here so thank you for the acknowledgement. I will definitely pass your comments down to our staff. Thank you and we hope to welcome you back again soon! Yours, Saichol Intawong

8/10 – Goed

Kaarina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hyvä perushotelli
Siisti ja rauhallinen hotelli hiukan syrjässä keskustasta, ravintolat ja kaupat eivät siis olleet ihan nurkan takana. Hyvä wifi. Mukava uima-allas myös talon katolla. Erittäin ystävällinen henkilökunta.
2 nachten verbleven in december 2019
Reactie van Saichol I op 24 jan 2020
Dear Hyvä perushotelli, Thank you for taking the time to share your kind feedback with us regarding your recent stay at Chanalai Hillside Resort. We are pleased to know that you are delighted with your stay with us. We have noted on your positive comment. We will certainly look forward to welcoming you back here again on your next visit to Phuket. Yours, Saichol Intawong

6/10 – Redelijk

Ong

Positief: Netheid, personeel en service
3 nachten verbleven in december 2019
Reactie van heidie op 8 feb 2020
We are delighted to have been your chosen hotel during your recent stay in Phuket. It was truly a pleasure to serve you. I hope you had an excellent stay with us, we would love to hear your feedback on anything that we could do better on your next visit to the hotel. Look forward to welcoming you back and creating more memories with us whenever your travels bring you to Phuket, Thailand.

10/10 – Uitstekend

mariia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2019
Reactie van Saichol I op 24 jan 2020
Dear Mariia, Thank you for taking the time to share your kind feedback with us regarding your recent stay at Chanalai Hillside Resort. We are pleased to know that you are delighted with your stay with us. We have noted on your positive comment. We will certainly look forward to welcoming you back here again on your next visit to Phuket. Yours, Saichol Intawong

10/10 – Uitstekend

Sanjaykumar, Vadodara India

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location and condition. Clean and beach approach ia very near.
4 nachten verbleven in november 2019
Reactie van Saichol I op 24 jan 2020
Dear Sanjaykumar, Thank you for taking the time to share your kind feedback with us regarding your recent stay at Chanalai Hillside Resort. We are pleased to know that you are delighted with your stay with us. We have noted on your positive comment. We will certainly look forward to welcoming you back here again on your next visit to Phuket. Yours, Saichol Intawong

8/10 – Goed

Samantha, Montana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was in a good location. Very safe and several food options right across the street. The staff was very nice and quick to help. If you get a chance go up and check out the roof top pool. It's a cool view.
2 nachten verbleven in november 2019
Reactie van Saichol I op 24 jan 2020
Dear Samantha, Thank you for taking the time to share your kind feedback with us regarding your recent stay at Chanalai Hillside Resort. We are pleased to know that you are delighted with your stay with us. We have noted on your positive comment. We will certainly look forward to welcoming you back here again on your next visit to Phuket. Yours, Saichol Intawong

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in november 2019
Reactie van Saichol op 24 jan 2020
Dear Anonymous, Thank you for the great review! We are so honored by your feedback and appreciate the recommendation. We do have a great team here so thank you for the acknowledgement. I will definitely pass your comments down to our staff. Thank you and we hope to welcome you back again soon! Yours, Saichol Intawong

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service
Size of the beds and cleanliness of the room was a big, big plus. Reception staff were incredibly helpful their English is very good too. Only a couple of comments which are in no way complaints. The rooftop pool needs to be renovated and is a bit dated. And the room (No. 3407), only thing was the plug in the shower must be clogged as the drainage was poor, and the generator on the balcony pumped out very hot air so it wasn’t possible to stay out there too long.
8 nachten verbleven in november 2019

10/10 – Uitstekend

Terry, Karon

Positief: Netheid, personeel en service en voorzieningen
Busy at breakfast, run out of plates most mornings but over all l enjoyed my stay
5 nachten verbleven in oktober 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place. Small room. The pool was amazing! Good location.
2 nachten verbleven in oktober 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay at Chanalai was great! Staff were so friendly and accommodating. Any problems were dealt with straight away. Karon Beach was only 5mins away from the hotel which was great. There is shops right outside the hotel and restaurants also if i need to do activities there is a lady with great prices with very good activities to do. They had a rooftop pool which was lovely to see the sunset. In general the hotel was very clean however they did sometimes forget to give towels etc. Overall was a good stay and would recommend others to try Chanalai Hillside.
8 nachten verbleven in oktober 2019

8/10 – Goed

JANINE

2 nachten verbleven in oktober 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todella siisti hotelli, huippu henkilökunta ja kivat allasalueet.
12 nachten verbleven in oktober 2019

10/10 – Uitstekend

Geverifieerde reiziger

11 nachten verbleven in september 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was all about customer satisfaction and all the staff working as a team
1 nacht verbleven in september 2019

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid
The room was just okay and the food was definitely not worth the money.
2 nachten verbleven in september 2019

10/10 – Uitstekend

HZ

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooftop pool was very nice. Not many guest used this area, so we had the roof to ourselves
8 nachten verbleven in september 2019