Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 259 van 1003 beoordelingen" "
10 - Uitstekend
259
Gastenscore: 8 - Goed. 431 van 1003 beoordelingen" "
8 - Goed
431
Gastenscore: 6 - Redelijk. 209 van 1003 beoordelingen" "
6 - Redelijk
209
Gastenscore: 4 - Matig. 67 van 1003 beoordelingen" "
4 - Matig
67
Gastenscore: 2 - Ontzettend slecht. 37 van 1003 beoordelingen" "
2 - Ontzettend slecht
37
7,6/10
Netheid
7,8/10
Personeel en service
7,4/10
Voorzieningen
7,4/10
Staat van de accommodatie en faciliteiten
7,6/10
Milieuvriendelijkheid
Beoordelingen
8/10 – Goed
Yuka
2 mei 2024
Positief: Netheid, personeel en service en voorzieningen
When it comes to C/P values, the cost is totally okay.
PINGKUO
1 nacht verbleven in april 2024
Reactie van Clerk Saito op 30 apr 2024
Thank you for staying at APA Hotel Karuizawa Ekimae Karuizawaso.Thank you very much for staying at APA Hotel 〈Karuizawa Ekimae〉 Karuizawaso.We are very happy to hear that you were satisfied with our hotel.We will make every effort to improve our hotel so that our guests can have a more comfortable stay.
8/10 – Goed
KENGO
Reisde met partner
30 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
Natasha
1 nacht verbleven in april 2024
Reactie van Front Saito op 15 apr 2024
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawasou.We will make every effort to improve based on your feedback.Thank you for taking time out of your busy schedule to post your comments.
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso. Our hotel is conveniently located close to Karuizawa Station and outlets. At this time of year, we also see customers using the ski resort. We hope that you will use our hotel again when you come to Karuizawa, as each season offers different benefits. We hope to see you again someday.
8/10 – Goed
Takuya
29 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawasou.We are very honored that you were satisfied with our hotel.We will continue to make every effort to improve our hotel so that our guests can spend a pleasant stay with us.
10/10 – Uitstekend
Takeshi
12 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Netheid, staat van de accommodatie en faciliteiten
酒店比較舊,環境還算可以,距離車站很近方便出入。
Wai ling
2 nachten verbleven in februari 2024
Reactie van Front TAKAI op 11 feb 2024
感谢您的咨询。 我们的酒店位于轻井泽站附近,交通便利。 希望您来轻井泽时再次光临本酒店。
8/10 – Goed
lijia
10 feb 2024
Positief: Netheid, personeel en service
It’s near the station and a shopping complex, but that’s about it. I ate the most mediocre Napolitan I’ve ever eaten in my life here.
lijia
2 nachten verbleven in januari 2024
Reactie van Front Tojo op 10 feb 2024
Thank you very much for using APA Hotel Karuizawa Ekimae Karuizawaso.Development is progressing around the station, including shopping malls, but as you said, the area may be different from the area around the station, such as hidden restaurants and buildings unique to Karuizawa, one of Japan's leading resort areas.Next time you have a chance to come here, we will be happy to introduce you to the restaurants recommended by our staff, so please feel free to contact us.
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso. We will do our best to improve your satisfaction with our hotel's services. If you come to Karuizawa again, please stay at our hotel.
10/10 – Uitstekend
SHIN
7 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
スタッフのか他がとても優しく大変たすかりました。
SHIN
1 nacht verbleven in januari 2024
Reactie van フロント 中山 op 8 jan 2024
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso.We are very happy that our customers were happy with our experience.We will continue to strive to please our customers.Front Nakayama
8/10 – Goed
Esma
3 jan 2024
Esma
1 nacht verbleven in december 2023
Reactie van フロント 中山 op 8 jan 2024
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso.We look forward to seeing you again.Front Nakayama
10/10 – Uitstekend
SHIH HUNG
2 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Thank you very much for choosing to stay with us.Facial cleansers may not be suitable for your skin, so please refrain from using them in such cases.All of our staff members look forward to your next stay with us.
10/10 – Uitstekend
Wai Kwan
1 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
方便
就近JR,不用轉乘接駁,極方便
Wai Kwan
1 nacht verbleven in december 2023
Reactie van Clerk Horigome op 7 jan 2024
Thank you very much for choosing to stay with us.We are very happy to receive your compliments.All of our staff are looking forward to your next stay with us.
2/10 – Ontzettend slecht
Yat yu
31 dec 2023
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Yat yu
3 nachten verbleven in december 2023
Reactie van フロント 飯岡 op 31 dec 2023
Thank you very much for choosing APA Hotel Karuizawa Ekimae Karuizawasou.Although you chose APA Hotel Karuizawasou among many hotels, we are sorry to hear that you had an unpleasant stay.We are very sorry for your inconvenience.We will use your valuable time and feedback to improve the quality of APA hotels in the future, and we will do our best to prevent such incidents.We will continue to strive for the quality of service that satisfies our guests.Thank you very much for your continued support of APA Hotels.Thank you very much for choosing APA Hotel Karuizawa Ekimae Karuizawasou.
10/10 – Uitstekend
Geverifieerde reiziger
Zakenreiziger
28 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
非常感謝您使用 APA Hotel Karuizawa Ekimae Karuizawaso。我們很高興您在眾多酒店中選擇了我們酒店。 我們很高興聽到您對酒店的位置和食物的讚美。對於工作人員服務造成您的不便,我們深表歉意。我們決心進一步努力改善員工的客戶服務態度和熱情好客。如果還有機會,我們真誠地歡迎您的再次光臨。非常感謝您使用 APA Hotel Karuizawa Ekimae Karuizawaso。
8/10 – Goed
Worawut
24 dec 2023
Worawut
1 nacht verbleven in december 2023
Reactie van Front Iioka op 27 dec 2023
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso. We would also like to thank you for your compliments regarding our hotel's location. Our hotel is about a 4-minute walk from Karuizawa Station, making it a very convenient location for sightseeing and business.All of our staff will continue to strive to ensure customer satisfaction.We look forward to serving you again.Front Iioka
8/10 – Goed
Worawut
24 dec 2023
Worawut
1 nacht verbleven in december 2023
Reactie van Front Iioka op 27 dec 2023
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso. We would also like to thank you for your compliments regarding our hotel's location. Our hotel is about a 4-minute walk from Karuizawa Station, making it a very convenient location for sightseeing and business.All of our staff will continue to strive to ensure customer satisfaction.We look forward to serving you again.
6/10 – Redelijk
Johnny
23 dec 2023
Johnny
1 nacht verbleven in december 2023
Reactie van Front TAKAI op 12 jan 2024
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso.We are very happy that you have chosen our hotel from the first month of the new year. We will continue to strive to provide services that satisfy our customers this year as well. We hope that you will have the opportunity to visit our hotel again.
10/10 – Uitstekend
hui chuan
Reisde met familie
22 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
3 nachten verbleven in december 2023
Reactie van Clerk Saito op 21 dec 2023
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso. We are also very happy to hear that you were satisfied with our hotel. We will continue to strive to satisfy our customers, so please use our hotel when you come to Karuizawa.Clerk Saito
8/10 – Goed
William
Reisde met familie en kleine kinderen
20 dec 2023
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
William
2 nachten verbleven in december 2023
Reactie van Clerk Horigome op 20 dec 2023
Thank you very much for choosing to stay with us.We would like to thank you again for your evaluation.We look forward to welcoming you back to our hotel again.
8/10 – Goed
MAN CHE
Reisde met een groep
18 dec 2023
Positief: Netheid, personeel en service en comfort kamer
近車站的酒店
近車站及巴士站,但入夜後附近比較靜,遇好都近outlet, 是賣點。
MAN CHE
2 nachten verbleven in december 2023
Reactie van 前台服務員 東條 op 18 dec 2023
非常感謝您使用APA輕井澤車站前飯店。輕井澤的法令要求所有餐廳和餐廳營業至晚上 11:00,以防止夜間噪音。另外,正如您所說,我們酒店地理位置優越,距離輕井澤站步行僅需 5 分鐘,深受輕井澤觀光或購物中心的顧客歡迎。我們希望您來到這裡或去全國其他地方時,繼續光顧我們作為 APA 酒店及度假村集團的一部分。我們全體員工期待再次使用您的服務。
6/10 – Redelijk
Kar Cheong, Edwin
Reisde met familie
12 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Kar Cheong, Edwin
Reactie van Clerk Saito op 5 feb 2024
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso. We will strive to further improve based on customer feedback. Thank you for taking the time out of your busy schedule to post. We look forward to seeing you again.
8/10 – Goed
Geverifieerde reiziger
Reisde met familie
12 dec 2023
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
1 nacht verbleven in december 2023
Reactie van Clerk Hongo op 12 dec 2023
Thank you for staying at APA Hotel Karuizawa-ekimae karuizawaso. Did you enjoy your stay? We look forward to welcoming you back.
6/10 – Redelijk
Kar Cheong, Edwin
10 dec 2023
Kar Cheong, Edwin
2 nachten verbleven in december 2023
Reactie van Frontdesk Nashimoto op 11 dec 2023
Thank you for staying at APA Hotel Karuizawa Ekimae Karuizawaso.We look forward to using our hotel again when you visit Karuizawa in the future.Thank you very much for taking the time out of your busy schedule to post today.
6/10 – Redelijk
Yusuke
9 dec 2023
Positief: Staat van de accommodatie en faciliteiten
Yusuke
1 nacht verbleven in december 2023
Reactie van receptionist Horigome op 9 dec 2023
Thank you very much for choosing to stay with us.We will continue to do our best to ensure customer satisfaction.We look forward to welcoming you back to our hotel again.
6/10 – Redelijk
Maiko
8 dec 2023
Negatief: Staat van de accommodatie en faciliteiten
Thank you for staying at APA Hotel Karuizawa Ekimae Karuizawaso.All of our staff are looking forward to seeing you again.Thank you for taking time out of your busy schedule to post today.
8/10 – Goed
SIN MEI SHIRLEY
1 dec 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Thank you very much for choosing to stay with us.We will continue to do our best to ensure customer satisfaction.All of our staff are looking forward to your next stay with us.
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
隔音極差,空調過熱,外面零下我都要開窗瞓覺
Ho Fai
1 nacht verbleven in november 2023
Reactie van フロント 中山 op 28 nov 2023
非常感謝您入住 APA Hotel Karuizawa Ekimae Karuizawaso。雖然您在眾多飯店中選擇了我們飯店,但對於設施方面造成您的不便,我們深表歉意。我們認真對待客戶的意見,並努力創造一個讓您更舒適地度過時光的環境。感謝您在百忙之中抽空發文。我們期待再次見到您。前中山
4/10 – Matig
Tsui Fong Katrina
Reisde met partner
23 nov 2023
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Hotel location near station is the only advantage, other else not worth to mention it.
Tsui Fong Katrina
2 nachten verbleven in november 2023
Reactie van フロント 中山 op 23 nov 2023
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso.We apologize for any inconvenience this may have caused to our customers.In the future, we will continue to improve to ensure customer satisfaction.
8/10 – Goed
HARUMI
Zakenreiziger
23 nov 2023
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso. We will strive to further improve based on customer feedback. Thank you for taking the time out of your busy schedule to post. We look forward to seeing you again.Clerk Saito