Barbecue/picknickplaats
Beschikbaarheid controleren

Beoordelingen van Manteo at Eldorado Resort

3.5 out of 5
Manteo at Eldorado Resort
3762 Lakeshore Rd, Kelowna, BC

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 583 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 263 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 84 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 46 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 28 van 1004 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Manou, Vancouver

Positief: Netheid, personeel en service
We hebben een geweldige upgrade gehad! Onze vakantie kom niet meer stuk! Heerlijke plek, wijngaarden en leuke buurt waar je lekker koffie kunt halen en kunt ontbijten. Patio van El Dordado is ook heerlijk. Top tijd gehad. Dank je wel expedia
3 nachten verbleven in augustus 2020

8/10 – Goed

Duane

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The property is dated.
3 nachten verbleven in mei 2024
Reactie van Marieme op 23 mei 2024
Dear Thank you for taking the time to leave us a review. We will make sure to use your feedback to improve and get better.Warm Regards

10/10 – Uitstekend

Brenda

Reisde met partner
Thoroughly enjoyed!!! Only suggestion might be a microwave, otherwise perfect!!!!
2 nachten verbleven in mei 2024
Reactie van Marieme op 23 mei 2024
Dear Brenda,Thank you for the great rating and review.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards

4/10 – Matig

Camilla

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Why do staff put a grandmother and her little granddaughter in a room next to 4 young adults. There was music and partying for hours. I called the front desk several times but no one answered. Eventually at 3:15am someone answered. She said I should have called earlier. I said I tried. Plus the room was large with a king bed which was great, but the bathroom was ridiculously little. I had to step in the tub to close the door. The bathroom sink is outside which was just a sink. No space to put toiletries. It didn’t make sense to pay this large fee to have such a large room and no space in the bathroom or sink. I won’t stay here again.
1 nacht verbleven in mei 2024
Reactie van Marieme op 23 mei 2024
Dear Camilla, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Warm Regards,

6/10 – Redelijk

Manjinder

Negatief: Personeel en service
service was very poor .there were no bath towels in the washroom when we asked ot took them 2 hour to send towels in the room after 2 calls
1 nacht verbleven in mei 2024
Reactie van Marieme op 23 mei 2024
Dear Majinder,We would like to sincerely apologies about that.We always strive to give the best service to our guests and we are sorry that we did not meet your expectations.We will make sure we share the feedback with our staff to ensure it does not happen again.Warm Regards

8/10 – Goed

Tersoo

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen
Nice well run resort. Our Villa flooded during our stay but this was promptly fixed. A kids club or activities for the kids would be great
3 nachten verbleven in mei 2024
Reactie van Marieme op 23 mei 2024
Dear Tersoo,Thank you for your kind words.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards,

10/10 – Uitstekend

Karen

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always a comfortable and well-appointed stay and we love that we can bring our beloved pups to stay with us.
1 nacht verbleven in mei 2024
Reactie van Marieme op 23 mei 2024
Dear Karen,Thank you for the great rating and review.We are glad that you enjoyed your stay and hope to see you again soon with your pup!Warm Regards

10/10 – Uitstekend

Jennifer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
When we arrived Burrowing Owl was being served in the lobby for the Friday night free wine and appetizer event. A lovely way to end a long drive and start a quick getaway.
2 nachten verbleven in mei 2024
Reactie van Marieme op 23 mei 2024
Dear Jennifer,Dear Thank you for the great rating.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great bartender. Had the Casey south side. Delicious dinner. Good sleeping. Wonderful scenery of the water
3 nachten verbleven in april 2024
Reactie van Marieme op 23 mei 2024
Dear JamesThank you for your kind words.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards

10/10 – Uitstekend

Tani

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Marieme op 16 mei 2024
Dear Tani,Thank you for the great rating.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards

10/10 – Uitstekend

QINGXING

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The lakeview is amazing!
5 nachten verbleven in april 2024
Reactie van Marieme-Front Office Manager op 5 mei 2024
Dear guest,Thank you for the great review.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards

10/10 – Uitstekend

Darwin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was so beautiful. The staff is amazing. They helped iut so much. They made the stay worth it and will go back again. Everthing was great.
2 nachten verbleven in mei 2024
Reactie van Marieme-Front Office Manager op 5 mei 2024
Dear Darwin,Thank you for your kind words about our staff.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards

10/10 – Uitstekend

jen

1 nacht verbleven in mei 2024
Reactie van Marieme op 23 mei 2024
Dear Jen,Thank you for the great rating.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards

10/10 – Uitstekend

David

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
View of the lake
1 nacht verbleven in mei 2024
Reactie van Marieme-Front Office Manager op 5 mei 2024
Dear David,Thank you for the great rating.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards,

10/10 – Uitstekend

Derek

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel. Facilities are getting slightly dated. But very good hotel, nice staff and great pool and beach.
3 nachten verbleven in april 2024
Reactie van Marieme-Front Office Manager op 5 mei 2024
Dear Derek,Thank you for the great review.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards

4/10 – Matig

Maria

Zakenreiziger, Reisde met partner
When I was booking a room , nowhere on the website was mentioned that they have a bath sink in the main room, separately from bathroom Which made me feel uncomfortable I’ve tried to ask for replacement for that type of room, but all they could do is give me an upgrade for $150 extra
3 nachten verbleven in april 2024
Reactie van Marieme-Front Office Manager op 5 mei 2024
Dear Maria,Thank you for taking the time to leave us a review.We sincerely apologies about the inconvenience.We will make sure to use your feedback to improve and get better.We hope to have the opportunity to welcome you back and change your impressions,Warm Regards

10/10 – Uitstekend

Peter

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very relaxing experience. Quick check in/out, all the amenities I needed and the to DIE for view of Lake Okanagan. Parking can be problematic (limited spaces) and no microwave in room option was disappointing. However there was one available in the pantry area so not a total loss. Would recommend Manteo for a getaway for sure.
2 nachten verbleven in april 2024
Reactie van Summer T op 30 apr 2024
Dear Peter,Thank you for choosing us and for the incredible rating! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. We’ll continue working hard to make every experience at Eldorado Resort exceptional and memorable.We hope to welcome you back to our resort in the future!

8/10 – Goed

Jonathan, Mission

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff.
2 nachten verbleven in maart 2024
Reactie van Summer T op 30 apr 2024
Dear Jonathan,Thank you for choosing us and for the incredible rating! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. We’ll continue working hard to make every experience at Eldorado Resort exceptional and memorable.We hope to welcome you back to our resort in the future!

8/10 – Goed

Sarah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cleanest hotel I've stayed in a long time! Beautiful lake views. Not the best sound proofing, but would definitely come back.
1 nacht verbleven in april 2024
Reactie van Summer T op 30 apr 2024
Dear Sarah,Thank you for choosing us and for the incredible rating! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. We’ll continue working hard to make every experience at Eldorado Resort exceptional and memorable.We hope to welcome you back to our resort in the future!

10/10 – Uitstekend

Theresa

1 nacht verbleven in april 2024
Reactie van Marieme op 23 mei 2024
Dear Theresa,Thank you for the great rating.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards

10/10 – Uitstekend

Stanley

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place and quiet
1 nacht verbleven in april 2024
Reactie van Marieme op 26 apr 2024
Dear Stanley,Thank you for the five stars rating.Warm Regards,

10/10 – Uitstekend

Guneet

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property was beautiful. Rooms and upholstered furniture could use a deep clean. Views were beautiful. Staff was friendly. It got noisy at times. But apart from that, it was great.
3 nachten verbleven in april 2024
Reactie van Summer T op 30 apr 2024
Dear Guneet,Thank you for choosing us and for the incredible rating! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. We’ll continue working hard to make every experience at Eldorado Resort exceptional and memorable.We hope to welcome you back to our resort in the future!

10/10 – Uitstekend

Raymonde

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Marieme op 26 apr 2024
Dear Raymonde,Thank you for the five stars rating!Warm Regards,

10/10 – Uitstekend

Ramesh

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Resort by the lake with excellent views
3 nachten verbleven in april 2024
Reactie van Marieme op 24 apr 2024
Thank you Ramesh for the five stars rating.We hope to see you again soon!Warm Regards,

8/10 – Goed

Kayte

1 nacht verbleven in april 2024
Reactie van Marieme op 14 mei 2024
Dear Kayte,Thank you for the great rating.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards,

10/10 – Uitstekend

Danielle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet, beautiful walkway, all the in house amenities
1 nacht verbleven in april 2024
Reactie van Marieme op 24 apr 2024
Dear Danielle,Thank you for the great rating.We are glad that you enjoyed your stay at the Resort and hope to see you again soon !Warm Regards,

10/10 – Uitstekend

Safwan

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Large, clean rooms with lake view balcony. Nice boardwalk inside the property. Also has a tiny private beach.
2 nachten verbleven in april 2024
Reactie van Tobe, Front Office Supervisor op 16 apr 2024
Dear Mr Nawaz,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was really good
2 nachten verbleven in april 2024
Reactie van Tobe, Front Office Supervisor op 16 apr 2024
Dear Mr Wheeler,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 – Uitstekend

Dilshad

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good.
1 nacht verbleven in april 2024
Reactie van Marieme op 24 apr 2024
Dear Dilshad,Thank you for your kind words.Warm Regards,

10/10 – Uitstekend

Mark

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Tobe, Front Office Supervisor op 16 apr 2024
Dear Mr Seymour,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 – Uitstekend

Wai

1 nacht verbleven in april 2024
Reactie van Marieme-Front Office Manager op 5 mei 2024
Dear guest,Thank you for the great review.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed at the Eldorado side and were lucky enough to score a room with a lakeside view. It was absolutely stunning. Every morning I would wake up and nave a cup of Nespresso and watch the sunrise over the mountains and simply marvel at the beautiful water stretched out in either direction as far as I could see. We dined in the Maestro restaurant twice, and both times we were very happy with the food. Although it was their "casual" dining space, it was still very high standards and would have been on par with a very nice Earls as a comparison. We ordered room service from The Lakeside Restaurant a few times and were also very happy with the food. All were delicious and visually appealing. Our only complaint for the whole operation was the phone service. Their switchboard seemed to be a little messy as I wasn't able to reach the desired destination easily, but figured out I would just call front desk all the time and have them direct my call. That seemed to work. All in all, the property is a top notch destination with two indoor pools and two hot tubs to choose from, with a nice little gym, and a private beach to enjoy. I would highly recommend coming here if you're visiting Kelowna. This will be my resort of choice for years to come.
6 nachten verbleven in april 2024
Reactie van Tobe, Front Office Supervisor op 15 apr 2024
Dear Mr. Grigore,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 – Uitstekend

Cynthia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Tobe, Front Office Supervisor op 15 apr 2024
Dear Mr Bishop,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 – Uitstekend

William

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super friendly staffs!!! Everyone is smiling and looking happy when you walk in the hotel. They have a very good restaurant, staffs are friendly too. Exceptional food options and delicious.
2 nachten verbleven in maart 2024
Reactie van Marieme op 10 apr 2024
Dear William,Thank you for the great review and rating.We are glad that you enjoyed your stay at the Resort and can't wait to welcome you back!Warm Regards,

8/10 – Goed

Tracey

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved the location. Beautiful view. Front desk staff obviously were new and not get helpful. Super polite and friendly however! Would stay here again
2 nachten verbleven in maart 2024
Reactie van Tobe, Front Office Supervisor op 10 apr 2024
Dear Ms. Reagles,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 – Goed

Frank

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was clean very quiet and comfortable. Needs some cleaning on the outside with dirt, cobwebs on the building. Inside needs some touch up on the walls, tiles ets. Overall very good.
1 nacht verbleven in april 2024
Reactie van Tobe, Front Office Supervisor op 9 apr 2024
Dear Mr. Marton,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 – Uitstekend

Gabriel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All good
2 nachten verbleven in april 2024
Reactie van Tobe, Front Office Supervisor op 6 apr 2024
Dear Mr. Ferreux,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely

10/10 – Uitstekend

Cornelia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Only thing was our hotels restaurant was closed the two days we were there.
2 nachten verbleven in april 2024
Reactie van Tobe, Front Office Supervisor op 15 apr 2024
Dear Mr. Bulau,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 – Goed

Rita

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
loved the rooms and the walkable area Felt very safe. Meals at the Eldorado were very disapointing - breakfast took 1 hour on Saturday and was cold. the Friday night cocktail party y was great fun and the staff was great
4 nachten verbleven in maart 2024
Reactie van Marieme op 4 apr 2024
Dear Rita,Thank you for taking the time to leave us a review.We are glad that you enjoyed your room and had a great time at the Welcome Reception. We will make sure to use your feedback about the restaurant to improve and get better.Warm Regards,

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location on the lake is amazing
3 nachten verbleven in maart 2024
Reactie van Marieme op 4 apr 2024
Thank you Paul for the great review and rating. We hope to see you again soon !Warm Regards.

8/10 – Goed

NAVDIP

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a lovely stay, will definitely come back again!!
4 nachten verbleven in maart 2024
Reactie van Tobe, Front Office Supervisor op 1 apr 2024
Dear Ms. Sidhu,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 – Uitstekend

Angelo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our entire stay. Perfectly located. Clean rooms. And plenty of parking!
3 nachten verbleven in maart 2024
Reactie van Tobe, Front Office Supervisor op 1 apr 2024
Dear Mr.Guemos,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 – Uitstekend

Devon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic scenery , staff , cleanliness and a must stay while in Kelowna . Best value for your hard earned money
2 nachten verbleven in maart 2024
Reactie van Marieme op 28 mrt 2024
Dear Devon,Thank you for the great review and rating!We are glad that you enjoyed your stay and can't wait to welcome you back!Warm Regards,

8/10 – Goed

Jatinder

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location is quiet
2 nachten verbleven in maart 2024
Reactie van Marieme op 11 apr 2024
Dear Jatinder,Thank you for the great rating.We are glad that you enjoyed the Resort location and hope to see you again soon!Warm Regards,

10/10 – Uitstekend

Allan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Marieme op 28 mrt 2024
Dear Allan,Thank you for the great rating!Warm Regards,

10/10 – Uitstekend

Nooshin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Marieme op 28 mrt 2024
Dear Nooshin,Thank you for the great rating!Warm Regards,

8/10 – Goed

harry

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Tobe, Front Office Supervisor op 9 apr 2024
Dear Mr. Minicucci,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 – Uitstekend

Karan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great views! Rooms could use bit of renovation but overall it was great place to stay for the weekend
2 nachten verbleven in maart 2024
Reactie van Tobe, Front Office Supervisor op 17 mrt 2024
Dear Mr Sandhu,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 – Redelijk

Yvonne

Positief: Personeel en service, voorzieningen
Rooms looking tired and dated, and in need of deep cleaning.
2 nachten verbleven in maart 2024
Reactie van Tobe, Front Office Supervisor op 12 mrt 2024
Dear Ms. Merrifield,Thank you for taking the time to share your feedback. I will do well to pass your feedback on to the resorts management We hope to welcome you back to our hotel very soon!Sincerely,

10/10 – Uitstekend

Willette

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Tobe, Front Office Supervisor op 10 mrt 2024
Dear Ms. Coleman,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,